{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,3]],"date-time":"2026-04-03T08:42:40Z","timestamp":1775205760160,"version":"3.50.1"},"reference-count":30,"publisher":"Wiley","issue":"1","license":[{"start":{"date-parts":[[2026,4,3]],"date-time":"2026-04-03T00:00:00Z","timestamp":1775174400000},"content-version":"vor","delay-in-days":92,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"},{"start":{"date-parts":[[2026,1,1]],"date-time":"2026-01-01T00:00:00Z","timestamp":1767225600000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/doi.wiley.com\/10.1002\/tdm_license_1.1"}],"funder":[{"DOI":"10.13039\/501100001790","name":"Central Queensland University","doi-asserted-by":"publisher","id":[{"id":"10.13039\/501100001790","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["Journal of Nursing Management"],"published-print":{"date-parts":[[2026,1]]},"abstract":"<jats:sec>\n                    <jats:title>Aim<\/jats:title>\n                    <jats:p>To explore the experiences of healthcare professionals who worked in patient\u2010facing roles during the pandemic.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Design and methods<\/jats:title>\n                    <jats:p>This study, conceptualized at the beginning of the pandemic response in Australia, aimed to understand healthcare professionals\u2019 experiences regarding the professional and personal impacts of working through the COVID\u201019 pandemic. Nine healthcare professionals participated in semistructured interviews. Thematic analysis resulted in four themes. The COREQ checklist guided the process (see Supporting File 1).<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>The overall themes included (1) Little Whispers, Moving into A Pandemic; (2) Confusion and Chaos; (3) Pushing Boundaries and Finding Ways of Coping; and (4) Stories of Trauma, Stories of Opportunity. Findings suggest that healthcare professionals were initially na\u00efve about the significance of the pandemic and experienced increased feelings of vulnerability as its impact became clearer. A lack of consistent messaging was reported to increase feelings of confusion and chaos.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusion<\/jats:title>\n                    <jats:p>To cope, healthcare professionals reported relying on each other and worked to identify innovative solutions to care. Stories highlight complex responses to the increased pressures and expectations of working through the pandemic, opening a space for future research.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Contribution to nursing<\/jats:title>\n                    <jats:p>This study provides insight into the experiences of Australian healthcare professionals working directly with patients during the COVID\u201019 pandemic. The findings suggest that participants experienced feelings of vulnerability and fear as they grew to understand the risks of the pandemic. The findings from this study can contribute to lessons learned from the pandemic to enable preparedness for future pandemic responses.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Reporting method<\/jats:title>\n                    <jats:p>COREQ.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1155\/jonm\/2722679","type":"journal-article","created":{"date-parts":[[2026,4,3]],"date-time":"2026-04-03T07:14:20Z","timestamp":1775200460000},"update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Negotiating the Unknown: Lessons Learned From Australian Healthcare Professionals Working Through the COVID19 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