{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,9]],"date-time":"2026-07-09T04:15:45Z","timestamp":1783570545332,"version":"3.55.0"},"reference-count":55,"publisher":"Wiley","issue":"1","license":[{"start":{"date-parts":[[2026,7,8]],"date-time":"2026-07-08T00:00:00Z","timestamp":1783468800000},"content-version":"vor","delay-in-days":188,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"},{"start":{"date-parts":[[2026,1,1]],"date-time":"2026-01-01T00:00:00Z","timestamp":1767225600000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/doi.wiley.com\/10.1002\/tdm_license_1.1"}],"funder":[{"DOI":"10.13039\/501100001778","name":"Deakin University","doi-asserted-by":"publisher","id":[{"id":"10.13039\/501100001778","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["Journal of Nursing Management"],"published-print":{"date-parts":[[2026,1]]},"abstract":"<jats:sec>\n                    <jats:title>Introduction<\/jats:title>\n                    <jats:p>The COVID\u201019 pandemic provided opportunities to learn from healthcare workers involved in implementing pandemic plans within healthcare settings. This study explores healthcare workers\u2019 reflections on the first 3 years of the COVID\u201019 pandemic and their experiences activating health service pandemic plans.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>A qualitative exploratory descriptive study design was used to explore through focus groups\u2019 frontline healthcare workers\u2019 experiences related to emergency response planning, operationalizing the pandemic response plan, the workforce mindset, and re\u2010evaluation of the organizations\u2019 response once the crisis had abated. Thematic analysis guided by Braun and Clark\u2019s six\u2010steps was used to identify themes.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>Thirty\u2010two healthcare workers participated in 10 focus group discussions. The following six key themes were identified and explored (1): unprepared emergency response systems and processes, (2) adaptive crisis management under pressure, (3) the evolving reality of the pandemic response and embedding the basics, (4) leadership styles and communication challenges when managing a crisis, (5) psychological challenges of leading the workforce during a prolonged crisis, and (6) organizational preparedness for future pandemics.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusion<\/jats:title>\n                    <jats:p>Healthcare workers were required to respond rapidly to maintain safety and meet healthcare needs, with little understanding of the organization\u2019s pandemic plan. This study provides an opportunity to learn from the experiences of healthcare workers in integrating the frontline perspective into the design and execution of emergency response plans, to enhance workforce sustainability and organizational preparedness.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1155\/jonm\/8599692","type":"journal-article","created":{"date-parts":[[2026,7,9]],"date-time":"2026-07-09T03:40:42Z","timestamp":1783568442000},"update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Frontline Healthcare Workers\u2019 Reflections on Operationalizing the COVID\u201019 Pandemic Response: A Qualitative Study"],"prefix":"10.1155","volume":"2026","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-7556-6426","authenticated-orcid":false,"given":"Karen","family":"McKenna","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7066-0133","authenticated-orcid":false,"given":"St\u00e9phane","family":"Bouchoucha","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Bernice","family":"Redley","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0014-689X","authenticated-orcid":false,"given":"Ana","family":"Hutchinson","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","published-online":{"date-parts":[[2026,7,8]]},"reference":[{"key":"e_1_2_18_1_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.jiph.2023.10.017"},{"key":"e_1_2_18_2_2","doi-asserted-by":"publisher","DOI":"10.1080\/23288604.2023.2176022"},{"key":"e_1_2_18_3_2","doi-asserted-by":"publisher","DOI":"10.1071\/ah23120"},{"key":"e_1_2_18_4_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.ienj.2023.101378"},{"key":"e_1_2_18_5_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.auec.2023.08.003"},{"key":"e_1_2_18_6_2","doi-asserted-by":"publisher","DOI":"10.1186\/s12961-024-01114-w"},{"key":"e_1_2_18_7_2","doi-asserted-by":"publisher","DOI":"10.1017\/s1744133121000244"},{"key":"e_1_2_18_8_2","volume-title":"COVID-19 Response Inquiry Summary Lessons for the next Crisis","author":"Department of the Prime Minister and Cabinet","year":"2024"},{"key":"e_1_2_18_9_2","doi-asserted-by":"publisher","DOI":"10.53637\/KVCB1591"},{"key":"e_1_2_18_10_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.xinn.2020.100049"},{"key":"e_1_2_18_11_2","doi-asserted-by":"publisher","DOI":"10.1038\/s41467-021-26558-4"},{"key":"e_1_2_18_12_2","volume-title":"Victorian Coronavirus (COVID-19) Data [Wensite]","author":"Victorian Department of Health","year":"2021"},{"key":"e_1_2_18_13_2","volume-title":"Victoria\u2019s Health System Preparing for COVID-19 Pandemic","author":"Victorian Government","year":"2020"},{"key":"e_1_2_18_14_2","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-023-09874-x"},{"key":"e_1_2_18_15_2","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-021-07087-8"},{"key":"e_1_2_18_16_2","doi-asserted-by":"publisher","DOI":"10.3390\/jcm10194358"},{"key":"e_1_2_18_17_2","doi-asserted-by":"publisher","DOI":"10.1017\/ice.2020.315"},{"key":"e_1_2_18_18_2","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-023-10062-0"},{"key":"e_1_2_18_19_2","doi-asserted-by":"publisher","DOI":"10.1177\/11786329231222168"},{"key":"e_1_2_18_20_2","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0317231"},{"key":"e_1_2_18_21_2","doi-asserted-by":"publisher","DOI":"10.1136\/bmjph-2023-000378"},{"key":"e_1_2_18_22_2","doi-asserted-by":"publisher","DOI":"10.7759\/cureus.37846"},{"key":"e_1_2_18_23_2","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-021-06917-z"},{"key":"e_1_2_18_24_2","doi-asserted-by":"publisher","DOI":"10.1136\/gpsych-2021-100577"},{"key":"e_1_2_18_25_2","doi-asserted-by":"publisher","DOI":"10.1056\/NEJMp2110679"},{"key":"e_1_2_18_26_2","unstructured":"McCallumJ.andHowesD. 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