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The underlying premise is that the explanations of the XAI models enhance AI trust. However, such an increase may depend on many factors. This article examined how trust in an AI recommendation system is affected by the presence of explanations, the performance of the system, and the level of risk. Our experimental study, conducted with 215 participants, has shown that the presence of explanations increases AI trust, but only in certain conditions. AI trust was higher when explanations with feature importance were provided than with counterfactual explanations. Moreover, when the system performance is not guaranteed, the use of explanations seems to lead to an overreliance on the system. Lastly, system performance had a stronger impact on trust, compared to the effects of other factors (explanation and risk).<\/jats:p>","DOI":"10.1155\/2023\/4637678","type":"journal-article","created":{"date-parts":[[2023,10,31]],"date-time":"2023-10-31T19:06:10Z","timestamp":1698779170000},"page":"1-12","source":"Crossref","is-referenced-by-count":28,"title":["AI Trust: Can Explainable AI Enhance Warranted Trust?"],"prefix":"10.1155","volume":"2023","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-0249-8319","authenticated-orcid":true,"given":"Regina","family":"de Brito Duarte","sequence":"first","affiliation":[{"name":"INESC-ID, Instituto Superior T\u00e9cnico, Universidade de Lisboa, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1592-9694","authenticated-orcid":true,"given":"Filipa","family":"Correia","sequence":"additional","affiliation":[{"name":"Interactive Technologies Institute, LARSyS, Instituto Superior T\u00e9cnico, Universidade de Lisboa, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5766-0489","authenticated-orcid":true,"given":"Patr\u00edcia","family":"Arriaga","sequence":"additional","affiliation":[{"name":"ISCTE-Instituto Universit\u00e1rio de Lisboa (IUL), CIS-IUL, Lisboa, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3998-5188","authenticated-orcid":true,"given":"Ana","family":"Paiva","sequence":"additional","affiliation":[{"name":"INESC-ID, Instituto Superior T\u00e9cnico, Universidade de Lisboa, Portugal"}]}],"member":"311","reference":[{"key":"1","doi-asserted-by":"publisher","DOI":"10.1145\/3442188.3445923"},{"key":"2","volume-title":"Ethics guidelines for trustworthy AI","author":"European Commission, Content Directorate-General for Communications Networks, and Technology","year":"2019"},{"key":"3","doi-asserted-by":"publisher","DOI":"10.1109\/REW53955.2021.00031"},{"key":"4","doi-asserted-by":"publisher","DOI":"10.1016\/j.ibmed.2020.100001"},{"key":"5","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445385"},{"key":"6","doi-asserted-by":"publisher","DOI":"10.1145\/3531146.3533202"},{"key":"7","doi-asserted-by":"publisher","DOI":"10.1145\/3531146.3533182"},{"key":"8","doi-asserted-by":"publisher","DOI":"10.1609\/hcomp.v8i1.7462"},{"key":"9","doi-asserted-by":"publisher","DOI":"10.1016\/j.inffus.2019.12.012"},{"key":"10","doi-asserted-by":"publisher","DOI":"10.1038\/s42256-019-0048-x"},{"key":"11","article-title":"Human-AI complementarity in hybrid intelligence systems: a structured literature review","author":"P. 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