{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,30]],"date-time":"2026-06-30T16:36:02Z","timestamp":1782837362262,"version":"3.54.5"},"reference-count":37,"publisher":"SAGE Publications","issue":"3","license":[{"start":{"date-parts":[[2020,9,21]],"date-time":"2020-09-21T00:00:00Z","timestamp":1600646400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Hum Factors"],"published-print":{"date-parts":[[2022,5]]},"abstract":"<jats:sec>\n                    <jats:title>Objective<\/jats:title>\n                    <jats:p>Human problem solvers possess the ability to outsource parts of their mental processing onto cognitive \u201chelpers\u201d ( cognitive offloading). However, suboptimal decisions regarding which helper to recruit for which task occur frequently. Here, we investigate if understanding and adjusting a specific subcomponent of mental models\u2014beliefs about task-specific expertise\u2014regarding these helpers could provide a comparatively easy way to improve offloading decisions.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Background<\/jats:title>\n                    <jats:p>Mental models afford the storage of beliefs about a helper that can be retrieved when needed.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>Arithmetic and social problems were solved by 192 participants. Participants could, in addition to solving a task on their own, offload cognitive processing onto a human, a robot, or one of two smartphone apps. These helpers were introduced with either task-specific (e.g., stating that an app would use machine learning to \u201crecognize faces\u201d and \u201cread emotions\u201d) or task-unspecific (e.g., stating that an app was built for solving \u201ccomplex cognitive tasks\u201d) descriptions of their expertise.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>Providing task-specific expertise information heavily altered offloading behavior for apps but much less so for humans or robots. This suggests (1) strong preexisting mental models of human and robot helpers and (2) a strong impact of mental model adjustment for novel helpers like unfamiliar smartphone apps.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusion<\/jats:title>\n                    <jats:p>Creating and refining mental models is an easy approach to adjust offloading preferences and thus improve interactions with cognitive environments.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Application<\/jats:title>\n                    <jats:p>To efficiently work in environments in which problem-solving includes consulting other people or cognitive tools (\u201chelpers\u201d), accurate mental models\u2014especially regarding task-relevant expertise\u2014are a crucial prerequisite.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1177\/0018720820956861","type":"journal-article","created":{"date-parts":[[2020,9,21]],"date-time":"2020-09-21T13:53:05Z","timestamp":1600696385000},"page":"499-513","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":18,"title":["Know Your Cognitive Environment! Mental Models as Crucial Determinant of Offloading Preferences"],"prefix":"10.1177","volume":"64","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-4586-1464","authenticated-orcid":false,"given":"Patrick P.","family":"Weis","sequence":"first","affiliation":[{"name":"George Mason University, Virginia, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Eva","family":"Wiese","sequence":"additional","affiliation":[{"name":"George Mason University, Virginia, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2020,9,21]]},"reference":[{"key":"bibr1-0018720820956861","doi-asserted-by":"publisher","DOI":"10.1017\/S0140525X97001611"},{"key":"bibr2-0018720820956861","doi-asserted-by":"publisher","DOI":"10.1111\/1469-7610.00715"},{"key":"bibr3-0018720820956861","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4615-1099-4_5"},{"key":"bibr4-0018720820956861","doi-asserted-by":"publisher","DOI":"10.7551\/mitpress\/2697.001.0001"},{"key":"bibr5-0018720820956861","volume-title":"Natural-born cyborgs: Minds, technologies, and the future of human intelligence","author":"Clark A","year":"2004"},{"key":"bibr6-0018720820956861","volume-title":"Supersizing the mind: Embodiment, action, and cognitive extension","author":"Clark A","year":"2011"},{"key":"bibr7-0018720820956861","doi-asserted-by":"publisher","DOI":"10.1007\/s13164-013-0130-y"},{"key":"bibr8-0018720820956861","doi-asserted-by":"publisher","DOI":"10.1177\/1071181312561062"},{"key":"bibr9-0018720820956861","doi-asserted-by":"publisher","DOI":"10.1037\/xap0000092"},{"key":"bibr10-0018720820956861","doi-asserted-by":"publisher","DOI":"10.1038\/nature14541"},{"key":"bibr11-0018720820956861","doi-asserted-by":"publisher","DOI":"10.1016\/j.concog.2015.01.006"},{"key":"bibr12-0018720820956861","volume-title":"Optimal use of reminders: Metacognition, effort, and cognitive offloading","author":"Gilbert S. J.","year":"2019"},{"key":"bibr13-0018720820956861","doi-asserted-by":"publisher","DOI":"10.1037\/xap0000205"},{"key":"bibr15-0018720820956861","doi-asserted-by":"publisher","DOI":"10.1037\/a0020198"},{"key":"bibr16-0018720820956861","doi-asserted-by":"publisher","DOI":"10.1006\/ccog.2000.0436"},{"key":"bibr17-0018720820956861","doi-asserted-by":"publisher","DOI":"10.3758\/BF03196002"},{"key":"bibr18-0018720820956861","doi-asserted-by":"publisher","DOI":"10.1518\/001872008X288574"},{"key":"bibr19-0018720820956861","first-page":"15","volume-title":"Mental models","author":"Norman D. 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