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This study customized the simulation model for random spatial and temporal traffic incident generation, and modeled different incident alternatives through an application programming interface. This incident management system integrated incident reporting hotlines, traffic cameras, traffic sensors, and freeway service patrols (FSPs), finding that this approach to incident management outperformed the application of traffic cameras or FSPs alone. The integrated application of intelligent transportation system technologies significantly reduced incident duration and total vehicle hours of travel during an incident. In addition, FSP response policy and headway affected the incident management performance.<\/jats:p>","DOI":"10.1177\/0037549711401433","type":"journal-article","created":{"date-parts":[[2011,4,21]],"date-time":"2011-04-21T20:46:55Z","timestamp":1303418815000},"page":"123-133","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":7,"title":["Evaluation of the integrated application of intelligent transportation system technologies using stochastic incident generation and resolution modeling"],"prefix":"10.1177","volume":"88","author":[{"given":"Yongchang","family":"Ma","sequence":"first","affiliation":[{"name":"IEM, Inc., USA."}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ryan","family":"Fries","sequence":"additional","affiliation":[{"name":"Department of Civil Engineering, Southern Illinois University Edwardsville, USA."}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Mashrur","family":"Chowdhury","sequence":"additional","affiliation":[{"name":"Clemson University, USA."}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Imran","family":"Inamdar","sequence":"additional","affiliation":[{"name":"Telvent Farradyne, USA."}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"179","published-online":{"date-parts":[[2011,4,21]]},"reference":[{"key":"bibr1-0037549711401433","unstructured":"USDOT ITS Joint Program Office. \u2018Phoenix\u2019s Roadway Closure and Restriction System\u2019, http:\/\/www.itslessons.its.dot.gov\/its\/benecost.nsf\/Lesson?OpenForm&13654436B49661E28525707E0061C559^Home (2000, accessed December 2007)."},{"key":"bibr2-0037549711401433","volume-title":"Information sharing and incident management","author":"Churchill BW","year":"2002"},{"key":"bibr3-0037549711401433","volume-title":"Best practices in traffic incident management","author":"Federal Highway Administration (FHWA)","year":"2009"},{"key":"bibr4-0037549711401433","volume-title":"Estimation of benefits of Houston TranStar","author":"Parsons Transportation Group","year":"1997"},{"key":"bibr5-0037549711401433","volume-title":"Proceedings of the Transportation Research Board Annual Meeting (CD-ROM)","author":"Henk RH","year":"1997"},{"key":"bibr6-0037549711401433","author":"Carter M","year":"2000","journal-title":"FHWA-OP-00-017"},{"key":"bibr7-0037549711401433","unstructured":"University of Maryland, College Park (UMCP). 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