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Air transport logistics is one of the key players to support efficient globalization; however, sustainable mobility is at stake, due to facts such as the interdependencies with the financial system, climate change and an increasing scarcity of resources. This paper highlights the consequences of a lack of a proper understanding of air-side and land-side, leading to an unsustainable air transport system. A system approach for knowledge sharing between air traffic controllers, handling operators, airlines and airport managers is justified by means of causal models to design a mitigation mechanism to tackle perturbations instead of increasing the latent capacity. 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