{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,4]],"date-time":"2026-05-04T13:49:57Z","timestamp":1777902597436,"version":"3.51.4"},"reference-count":79,"publisher":"SAGE Publications","issue":"1","license":[{"start":{"date-parts":[[2024,8,5]],"date-time":"2024-08-05T00:00:00Z","timestamp":1722816000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"funder":[{"DOI":"10.13039\/501100012456","name":"National Social Science Fund of China","doi-asserted-by":"publisher","award":["No. 19BGL281"],"award-info":[{"award-number":["No. 19BGL281"]}],"id":[{"id":"10.13039\/501100012456","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["SIMULATION"],"published-print":{"date-parts":[[2025,1]]},"abstract":"<jats:p>Although the citizens\u2019 satisfaction in smart cities (CSSC) has become a vital criterion for smart cities, which symbolizes the people-centric concept, the previous research on simulating CSSC only considered the technological innovation and policy changes at the macro level, resulting in the neglect of the micro emotional contagion between citizens. To address this gap, a simulation approach is proposed to consider the influence caused by emotional contagion through the agent-based model (ABM). Supported by the expectation confirmation model (ECM) and the emotional contagion theory (ECT), the ABM simulation is implemented through the Anylogic platform, based on survey data from 19 smart cities in China. The results of various scenarios show that citizens\u2019 expectations are the key factor affecting the CSSC, and the influence of emotional contagion cannot be ignored, especially in the acquaintance society. As social networks become more intimate, the impact of emotional contagion will turn the citizen group into an \u201cantithetical society,\u201d which means a situation with severe polarization of CSSC. This study also discusses the possible threshold of this transition process. Based on the analysis of multiple scenarios, it is implied that CSSC should be evaluated by considering the emotional contagion, and smart cities prioritize quality over quantity.<\/jats:p>","DOI":"10.1177\/00375497241265730","type":"journal-article","created":{"date-parts":[[2024,8,5]],"date-time":"2024-08-05T04:42:37Z","timestamp":1722832957000},"page":"55-71","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":1,"title":["Agent-based simulation of citizens\u2019 satisfaction in smart cities"],"prefix":"10.1177","volume":"101","author":[{"given":"Lugang","family":"Yu","sequence":"first","affiliation":[{"name":"Department of Construction and Real Estate, School of Civil Engineering, Southeast University, P.R. China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7123-0493","authenticated-orcid":false,"given":"Dezhi","family":"Li","sequence":"additional","affiliation":[{"name":"Department of Construction and Real Estate, School of Civil Engineering, Southeast University, P.R. China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Shenghua","family":"Zhou","sequence":"additional","affiliation":[{"name":"Department of Construction and Real Estate, School of Civil Engineering, Southeast University, P.R. China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Xiongwei","family":"Zhu","sequence":"additional","affiliation":[{"name":"Department of Construction and Real Estate, School of Civil Engineering, Southeast University, P.R. China"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"179","published-online":{"date-parts":[[2024,8,5]]},"reference":[{"key":"e_1_3_3_2_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.cities.2021.103434"},{"key":"e_1_3_3_3_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.scs.2022.103793"},{"key":"e_1_3_3_4_2","doi-asserted-by":"publisher","DOI":"10.1177\/0263774X18806508"},{"key":"e_1_3_3_5_2","doi-asserted-by":"publisher","DOI":"10.3390\/app13031773"},{"key":"e_1_3_3_6_2","doi-asserted-by":"publisher","DOI":"10.1007\/s11205-022-03047-9"},{"key":"e_1_3_3_7_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.cities.2016.10.005"},{"key":"e_1_3_3_8_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.habitatint.2022.102645"},{"key":"e_1_3_3_9_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2023.140027"},{"key":"e_1_3_3_10_2","doi-asserted-by":"publisher","DOI":"10.3390\/su14105831"},{"key":"e_1_3_3_11_2","doi-asserted-by":"publisher","DOI":"10.3389\/fpsyg.2023.1043376"},{"key":"e_1_3_3_12_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2023.140372"},{"key":"e_1_3_3_13_2","doi-asserted-by":"publisher","DOI":"10.1177\/2399808320980746"},{"key":"e_1_3_3_14_2","doi-asserted-by":"publisher","DOI":"10.1080\/23249935.2021.1995529"},{"key":"e_1_3_3_15_2","doi-asserted-by":"publisher","DOI":"10.1007\/s12144-023-04544-x"},{"key":"e_1_3_3_16_2","first-page":"15","article-title":"Integrated impacts of public transport travel and travel satisfaction on quality of life of older people","volume":"138","author":"Kim J","year":"2020","unstructured":"Kim J, Schm\u00f6cker JD, Nakamura T, et al. Integrated impacts of public transport travel and travel satisfaction on quality of life of older people. Transport Res A Pol 2020; 138: 15\u201327.","journal-title":"Transport Res A Pol"},{"key":"e_1_3_3_17_2","doi-asserted-by":"publisher","DOI":"10.1186\/s12889-022-13106-y"},{"key":"e_1_3_3_18_2","doi-asserted-by":"publisher","DOI":"10.1155\/2021\/3525667"},{"key":"e_1_3_3_19_2","first-page":"1","article-title":"A proposed framework for an appropriate governance system to develop smart cities in India","volume":"1","author":"Das DK","year":"2023","unstructured":"Das DK, Chadchan J. A proposed framework for an appropriate governance system to develop smart cities in India. Territ Polit Gov 2023; 1: 1\u201312.","journal-title":"Territ Polit Gov"},{"key":"e_1_3_3_20_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.landusepol.2023.106649"},{"key":"e_1_3_3_21_2","first-page":"103262","article-title":"A research study on new energy brand users based on principal component analysis (PCA) and fusion target planning model for sustainable environment of smart cities","volume":"57","author":"Wang T","year":"2023","unstructured":"Wang T, Zhang F, Gu HJ, et al. A research study on new energy brand users based on principal component analysis (PCA) and fusion target planning model for sustainable environment of smart cities. Sustain Energy Technol Access 2023; 57: 103262.","journal-title":"Sustain Energy Technol Access"},{"key":"e_1_3_3_22_2","doi-asserted-by":"publisher","DOI":"10.1145\/3577589"},{"key":"e_1_3_3_23_2","doi-asserted-by":"publisher","DOI":"10.1007\/s10639-021-10613-0"},{"key":"e_1_3_3_24_2","doi-asserted-by":"publisher","DOI":"10.1038\/s41598-023-44414-x"},{"key":"e_1_3_3_25_2","doi-asserted-by":"publisher","DOI":"10.3389\/fphy.2023.1139475"},{"key":"e_1_3_3_26_2","doi-asserted-by":"publisher","DOI":"10.1109\/TMC.2020.3024059"},{"key":"e_1_3_3_27_2","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph19063504"},{"key":"e_1_3_3_28_2","doi-asserted-by":"publisher","DOI":"10.1007\/s11356-023-25592-7"},{"key":"e_1_3_3_29_2","first-page":"1","article-title":"A multi-agent system for fine-grained opinion dynamics analysis in online social networks","volume":"1","author":"Min HY","year":"2022","unstructured":"Min HY, Cao JX, Ge JW, et al. A multi-agent system for fine-grained opinion dynamics analysis in online social networks. IEEE Trans Comput Soc Syst 2022; 1: 1\u201314.","journal-title":"IEEE Trans Comput Soc Syst"},{"key":"e_1_3_3_30_2","doi-asserted-by":"publisher","DOI":"10.3390\/su14042429"},{"key":"e_1_3_3_31_2","doi-asserted-by":"publisher","DOI":"10.1111\/1467-8721.ep10770953"},{"key":"e_1_3_3_32_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.copsyc.2017.07.017"},{"key":"e_1_3_3_33_2","first-page":"1567","article-title":"Crowd behavior simulation with emotional contagion in unexpected multihazard situations","volume":"51","author":"Xu ML","year":"2021","unstructured":"Xu ML, Xie XZ, Lv P, et al. Crowd behavior simulation with emotional contagion in unexpected multihazard situations. IEEE T Syst Man Cyber 2021; 51: 1567\u20131581.","journal-title":"IEEE T Syst Man Cyber"},{"key":"e_1_3_3_34_2","doi-asserted-by":"publisher","DOI":"10.1098\/rstb.2021.0472"},{"key":"e_1_3_3_35_2","doi-asserted-by":"publisher","DOI":"10.1007\/s10458-022-09589-z"},{"key":"e_1_3_3_36_2","doi-asserted-by":"publisher","DOI":"10.1007\/s12559-014-9277-9"},{"key":"e_1_3_3_37_2","doi-asserted-by":"publisher","DOI":"10.1109\/TCYB.2021.3052766"},{"key":"e_1_3_3_38_2","doi-asserted-by":"publisher","DOI":"10.1073\/pnas.1320040111"},{"key":"e_1_3_3_39_2","doi-asserted-by":"publisher","DOI":"10.3390\/healthcare9121609"},{"key":"e_1_3_3_40_2","doi-asserted-by":"publisher","DOI":"10.1098\/rspa.1927.0118"},{"key":"e_1_3_3_41_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.simpat.2019.101936"},{"key":"e_1_3_3_42_2","doi-asserted-by":"publisher","DOI":"10.1007\/s10458-012-9201-1"},{"key":"e_1_3_3_43_2","first-page":"81","volume-title":"Composition","author":"Barsade SG","unstructured":"Barsade SG, Gibson DE. Group emotion: a view from top and bottom. In: Gruenfeld DH (ed.) Composition. Amsterdam: Elsevier Science, pp. 81\u2013102."},{"key":"e_1_3_3_44_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.jmsy.2022.04.007"},{"key":"e_1_3_3_45_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.compenvurbsys.2022.101924"},{"key":"e_1_3_3_46_2","doi-asserted-by":"publisher","DOI":"10.1177\/1088868306294789"},{"key":"e_1_3_3_47_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.annals.2019.102807"},{"key":"e_1_3_3_48_2","first-page":"1","article-title":"CECM: a cognitive emotional contagion model in social networks","volume":"1","author":"Hung CC","year":"2023","unstructured":"Hung CC, Gao XY, Liu Z, et al. CECM: a cognitive emotional contagion model in social networks. Multimed Tools Appl 2023; 1: 1\u201323.","journal-title":"Multimed Tools Appl"},{"key":"e_1_3_3_49_2","first-page":"1","article-title":"Aligning expectations and perceptions of elevator maintenance stakeholders: an application of expectation confirmation theory","volume":"1","author":"Zubair MU","year":"2023","unstructured":"Zubair MU, Zhang XQ, Hassan MU. Aligning expectations and perceptions of elevator maintenance stakeholders: an application of expectation confirmation theory. Build Res Inf 2023; 1: 1\u201313.","journal-title":"Build Res Inf"},{"key":"e_1_3_3_50_2","doi-asserted-by":"publisher","DOI":"10.3389\/fpsyg.2022.1046407"},{"key":"e_1_3_3_51_2","unstructured":"Stats. Bulletin of the seventh national census http:\/\/www.stats.gov.cn\/sj\/zxfb\/202302\/t20230203_1901085.html (2021 accessed 11 May 2021)."},{"key":"e_1_3_3_52_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.socscimed.2022.115350"},{"key":"e_1_3_3_53_2","doi-asserted-by":"publisher","DOI":"10.1080\/24694452.2020.1736982"},{"key":"e_1_3_3_54_2","doi-asserted-by":"publisher","DOI":"10.1071\/SH22016"},{"key":"e_1_3_3_55_2","doi-asserted-by":"publisher","DOI":"10.1109\/MIS.2011.92"},{"key":"e_1_3_3_56_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2022.117556"},{"key":"e_1_3_3_57_2","doi-asserted-by":"publisher","DOI":"10.1177\/002224378001700405"},{"key":"e_1_3_3_58_2","doi-asserted-by":"publisher","DOI":"10.2307\/3250921"},{"key":"e_1_3_3_59_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.eujim.2023.102233"},{"key":"e_1_3_3_60_2","doi-asserted-by":"crossref","first-page":"1","DOI":"10.4018\/JGIM.20211101.oa9","article-title":"One-stop smart urban apps and determinants of their continuance usage: an empirical investigation based on CSCM","volume":"29","author":"Zhang B","year":"2021","unstructured":"Zhang B, Peng G, Xing F, et al. One-stop smart urban apps and determinants of their continuance usage: an empirical investigation based on CSCM. J Glob Inf Manag 2021; 29: 1\u201321.","journal-title":"J Glob Inf Manag"},{"key":"e_1_3_3_61_2","first-page":"632","article-title":"An integrated model of continued M-commerce applications usage","volume":"63","author":"Wen C","year":"2022","unstructured":"Wen C, Wang N, Fang J, et al. An integrated model of continued M-commerce applications usage. J Comput Inform Syst 2022; 63: 632\u2013647.","journal-title":"J Comput Inform Syst"},{"key":"e_1_3_3_62_2","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2017.0694"},{"key":"e_1_3_3_63_2","doi-asserted-by":"publisher","DOI":"10.3389\/fpubh.2021.788475"},{"key":"e_1_3_3_64_2","first-page":"1","article-title":"A review of the research progress of social network structure","volume":"2021","author":"Li N","year":"2021","unstructured":"Li N, Huang Q, Ge XY, et al. A review of the research progress of social network structure. Complexity 2021; 2021: 1\u201314.","journal-title":"Complexity"},{"key":"e_1_3_3_65_2","doi-asserted-by":"publisher","DOI":"10.1038\/30918"},{"key":"e_1_3_3_66_2","doi-asserted-by":"publisher","DOI":"10.1098\/rsif.2022.0653"},{"key":"e_1_3_3_67_2","doi-asserted-by":"publisher","DOI":"10.1080\/09585192.2021.1969587"},{"key":"e_1_3_3_68_2","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2019.2943603"},{"key":"e_1_3_3_69_2","doi-asserted-by":"publisher","DOI":"10.1007\/s10614-018-9855-0"},{"key":"e_1_3_3_70_2","doi-asserted-by":"publisher","DOI":"10.3389\/fpsyg.2021.658153"},{"key":"e_1_3_3_71_2","article-title":"Between pleasure and contentment: evolutionary dynamics of some possible parameters of happiness","volume":"11","author":"Gao Y","year":"2016","unstructured":"Gao Y, Edelman S. Between pleasure and contentment: evolutionary dynamics of some possible parameters of happiness. PLoS ONE 2016; 11: e0153193.","journal-title":"PLoS ONE"},{"key":"e_1_3_3_72_2","doi-asserted-by":"publisher","DOI":"10.1007\/s00191-020-00665-9"},{"key":"e_1_3_3_73_2","unstructured":"CEIRP. Notification of the comprehensive impact assessment results for the construction and development of China\u2019s new smart cities in 2019-2020 http:\/\/www.ceirp.cn\/pgzq\/pgjg\/2020-11-20\/6858.html (2021 accessed 20 November 2021)."},{"key":"e_1_3_3_74_2","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph17145202"},{"key":"e_1_3_3_75_2","doi-asserted-by":"publisher","DOI":"10.1080\/13825585.2018.1453922"},{"key":"e_1_3_3_76_2","doi-asserted-by":"publisher","DOI":"10.1037\/pag0000200"},{"key":"e_1_3_3_77_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.apergo.2015.11.015"},{"key":"e_1_3_3_78_2","doi-asserted-by":"publisher","DOI":"10.1080\/09537325.2020.1804057"},{"key":"e_1_3_3_79_2","doi-asserted-by":"publisher","DOI":"10.1103\/PhysRevE.66.016128"},{"key":"e_1_3_3_80_2","doi-asserted-by":"publisher","DOI":"10.1103\/PhysRevLett.85.5468"}],"container-title":["SIMULATION"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/00375497241265730","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.1177\/00375497241265730","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/00375497241265730","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,5,1]],"date-time":"2026-05-01T11:34:18Z","timestamp":1777635258000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/00375497241265730"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,8,5]]},"references-count":79,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2025,1]]}},"alternative-id":["10.1177\/00375497241265730"],"URL":"https:\/\/doi.org\/10.1177\/00375497241265730","relation":{},"ISSN":["0037-5497","1741-3133"],"issn-type":[{"value":"0037-5497","type":"print"},{"value":"1741-3133","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,8,5]]}}}