{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,20]],"date-time":"2026-10-20T13:43:08Z","timestamp":1792503788136,"version":"4.5.0"},"reference-count":55,"publisher":"SAGE Publications","license":[{"start":{"date-parts":[[2026,3,1]],"date-time":"2026-03-01T00:00:00Z","timestamp":1772323200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"},{"start":{"date-parts":[[2026,3,1]],"date-time":"2026-03-01T00:00:00Z","timestamp":1772323200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"funder":[{"DOI":"10.13039\/501100000925","name":"National Health and Medical Research Council","doi-asserted-by":"publisher","award":["2021\/MRF2007341"],"award-info":[{"award-number":["2021\/MRF2007341"]}],"id":[{"id":"10.13039\/501100000925","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["INQUIRY"],"published-print":{"date-parts":[[2026,3]]},"abstract":"<jats:sec>\n                    <jats:title>Introduction<\/jats:title>\n                    <jats:p>The Validating Outcomes by Including Consumer Experience (VOICE) Project is working with Indigenous Australian communities and health services to co-design a Patient Reported Experience Measure (PREM), to be used for continuous quality improvement (CQI) and service accreditation. Early project processes identified four themes important to communities\u2019 care experiences: (1) accessing quality care, (2) owning the space, (3) knowing is important, and (4) working with people as partners in their healthcare. This study engaged Indigenous community and advisory group members, and other Indigenous primary health care stakeholders in prioritising PREM topics within each theme.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>Indigenous researchers led this mixed-methods study through three phases: (1) voting by community members to prioritise topics; (2) a health stakeholder online survey to assess relevance, usefulness and practicality of the community-prioritised topics for improving care quality; and 3) review against prespecified criteria for item reduction. Recommendations were presented to the Advisory Group for guidance to shortlist topics for the next phase, cognitive testing of the PREM questions.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>Community participants prioritised 38 (from 69) topics, which were confirmed through the online survey. A majority agreed that services have power to control\/influence all but two topics. The stakeholder-rated topics assessed against the criteria for item reduction identified 39 consolidated items relevant to two versions of the PREM, \u2018episode of care\u2019, and \u2018periodic\u2019 versions.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusions<\/jats:title>\n                    <jats:p>The consolidation process resulted in 39 important topics for inclusion in the PREM. Many of the topics identified are not currently considered when collecting PREM data. Addressing these topics would likely improve the quality and relevance of data collected for accreditation requirements, CQI, program evaluation, reporting, and policy development.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1177\/00469580261498991","type":"journal-article","created":{"date-parts":[[2026,10,18]],"date-time":"2026-10-18T14:42:41Z","timestamp":1792334561000},"update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":0,"title":["Community-Defined Priorities for an Indigenous Patient Experience Feedback Tool: A Mixed-Methods Study of Stakeholder Assessments of Feasibility and Actionability"],"prefix":"10.1177","volume":"63","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-1837-1224","authenticated-orcid":false,"given":"Amal","family":"Chakraborty","sequence":"first","affiliation":[{"name":"The University of Sydney"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Emma","family":"Walke","sequence":"additional","affiliation":[{"name":"The University of Sydney"},{"name":"The University of Sydney"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Erika","family":"Langham","sequence":"additional","affiliation":[{"name":"The University of Queensland"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Veronica","family":"Matthews","sequence":"additional","affiliation":[{"name":"The University of Sydney"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Alison","family":"Laycock","sequence":"additional","affiliation":[{"name":"The University of Sydney"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0001-5845-1715","authenticated-orcid":false,"given":"Tracey","family":"Piccoli","sequence":"additional","affiliation":[{"name":"The University of Sydney"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5766-0235","authenticated-orcid":false,"given":"Megan","family":"Passey","sequence":"additional","affiliation":[{"name":"The University of Sydney"},{"name":"The University of Sydney"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2026,10,18]]},"reference":[{"key":"e_1_3_7_2_2","doi-asserted-by":"publisher","DOI":"10.1093\/ije\/dyh250"},{"key":"e_1_3_7_3_2","volume-title":"Closing the Gap targets: key findings and implications","year":"2025","unstructured":"Closing the Gap targets: key findings and implications (AIHW, Australian Government) (2025)."},{"key":"e_1_3_7_4_2","volume-title":"Closing the Gap: Annual Data Compilation Report July 2025","year":"2025","unstructured":"Closing the Gap: Annual Data Compilation Report July 2025 (Commonwealth of Australia) (2025)."},{"key":"e_1_3_7_5_2","volume-title":"The National Aboriginal and Torres Strait Islander Health Plan 2021-2031 (Commonwealth of Australlia)","year":"2021","unstructured":"The National Aboriginal and Torres Strait Islander Health Plan 2021-2031 (Commonwealth of Australlia) (2021)."},{"key":"e_1_3_7_6_2","doi-asserted-by":"publisher","DOI":"10.1016\/S0140-6736(22)01639-7"},{"key":"e_1_3_7_7_2","doi-asserted-by":"publisher","DOI":"10.1186\/1472-6963-8-276"},{"key":"e_1_3_7_8_2","doi-asserted-by":"publisher","DOI":"10.3389\/fpubh.2021.630611"},{"key":"e_1_3_7_9_2","article-title":"Core Services and Outcomes Framework: The Model of Aboriginal and Torres Strait Islander Community Controlled Comprehensive Primary Health Care","author":"National Aboriginal Community Controlled Health Organisation (NACCHO)","year":"2025","unstructured":"National Aboriginal Community Controlled Health Organisation (NACCHO). 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