{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,20]],"date-time":"2025-10-20T17:06:59Z","timestamp":1760980019791,"version":"3.33.0"},"reference-count":24,"publisher":"SAGE Publications","issue":"6","license":[{"start":{"date-parts":[[2000,12,1]],"date-time":"2000-12-01T00:00:00Z","timestamp":975628800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Journal of Information Science"],"published-print":{"date-parts":[[2000,12]]},"abstract":"<jats:p> Information professionals have featured strongly in the evaluation of the use of commercial online hosts and online public access catalogues, but not so strongly in the evaluation of the use of websites. This paper describes a piece of research that was conducted on The Times\/The Sunday Times websites, to determine the most appropriate methods for evaluating use and to establish what forms of analysis could best be derived. A database of one million subscribers and three months\u2019 worth of logs, constituting 65 million lines of data, were obtained and the data were analysed using parsing techniques and the Statistical Package for the Social Sciences. There were problems associated with the analysis, largely because of the difficulties in establishing the identity of Web users, determining what actually constitutes use and measuring the time spent online. <\/jats:p><jats:p> Men in their 30s were the sites\u2019 most numerous subscribers. The majority of subscribers were foreign and came from commercial organisations. Use varied considerably from hour to hour and day to day and from country to country: in the UK, midweek lunchtimes proved very popular. On average, a user conducted 2.35 sessions over the survey period, spent 15 minutes on a search session and 0.5-2.1 minutes on reading a page. Commercial organisations and Americans were the heaviest users and news pages proved to be the most popular. <\/jats:p>","DOI":"10.1177\/016555150002600603","type":"journal-article","created":{"date-parts":[[2004,12,18]],"date-time":"2004-12-18T01:36:35Z","timestamp":1103333795000},"page":"399-411","source":"Crossref","is-referenced-by-count":45,"title":["Evaluating consumer website logs: a case study of The Times\/The Sunday Times website"],"prefix":"10.1177","volume":"26","author":[{"given":"David","family":"Nicholas","sequence":"first","affiliation":[{"name":"City University, London, UK,"}]},{"given":"Paul","family":"Huntington","sequence":"additional","affiliation":[{"name":"City University, London, UK"}]},{"given":"Nat","family":"Lievesley","sequence":"additional","affiliation":[{"name":"City University, London, UK"}]},{"given":"A.","family":"Wasti","sequence":"additional","affiliation":[{"name":"City University, London, UK"}]}],"member":"179","published-online":{"date-parts":[[2000,12,1]]},"reference":[{"volume-title":"ABC Launches Monthly Audit Summaries 17 May 1999","year":"1999","key":"atypb1"},{"volume-title":"Web Log Analysis - Finding a Recipe for Success","year":"1997","author":"D. Backman","key":"atypb2"},{"volume-title":"Browser Caching and Web Log Analysis","year":"1999","author":"J. Fieber","key":"atypb3"},{"volume-title":"Analysing Traffic on Your E-commerce Site","year":"1999","author":"A. Gutzman","key":"atypb4"},{"volume-title":"Software Issues in Characterising Web Server Logs","year":"1998","author":"B. Krishnamurthy","key":"atypb5"},{"key":"atypb6","doi-asserted-by":"publisher","DOI":"10.1016\/S0099-1333(97)90175-0"},{"volume-title":"Impact and Evaluation of the Internet: Conference held at Cumberland Lodge","author":"E. Meyer","key":"atypb7"},{"key":"atypb8","doi-asserted-by":"publisher","DOI":"10.1300\/J123v36n01_24"},{"key":"atypb9","doi-asserted-by":"publisher","DOI":"10.1108\/eb026968"},{"key":"atypb10","doi-asserted-by":"publisher","DOI":"10.1108\/EUM0000000006973"},{"volume-title":"NetMedia99: The Internet Conference for Journalists. Conference","author":"D. Nicholas","key":"atypb11"},{"issue":"8","key":"atypb12","first-page":"S12","volume":"10","author":"D. Rahmel","year":"1997","journal-title":"DBMS (Internet Systems Supplement)"},{"volume-title":"Web Site Analysis Tools: The Results are In","year":"1998","author":"N. Randall","key":"atypb13"},{"volume-title":"Log-Analysis Tools - Site Server is on the Right Track","year":"1998","author":"J. Rubin","key":"atypb14"},{"key":"atypb15","first-page":"117","volume":"3","author":"J. Sterne","year":"1999","journal-title":"Inc Magazine"},{"volume-title":"Server Logs Help Shape Web Strategies","year":"1999","author":"M. Stone","key":"atypb16"},{"volume-title":"Web Site Stats: Tracking Hits, and Analysing Traffic","year":"1997","author":"R. Stout","key":"atypb17"},{"issue":"1","key":"atypb18","first-page":"12","volume":"11","author":"S. Tweddle","year":"1998","journal-title":"New Technology in the Human Services"},{"volume-title":"Data Plays a Key Role in Net Success","year":"1999","author":"D. Williams","key":"atypb19"},{"volume-title":"Web Statistics - Measuring User Activity","year":"1998","author":"M. Zawitz","key":"atypb20"},{"key":"atypb21","first-page":"37","volume":"111","author":"Z. Zhang","year":"1999","journal-title":"Vine"},{"key":"atypb22","unstructured":"[22] A search of Library and Information Science Abstracts on Dialog                 (conducted on 18 April 2000) uncovered about half a dozen references, most of which                 were published in the USA."},{"key":"atypb23","unstructured":"[23] At the time of our survey, users of the websites had to register their                 personal details before they could use them."},{"key":"atypb24","unstructured":"[24] A study of health logs, entitled \u2018The Web, the kiosk, digital                 TV and the changing and evolving face of consumer health information provision: a                 national impact study 2000-2001\u2019, funded by the Department of Health."}],"container-title":["Journal of Information Science"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/016555150002600603","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/016555150002600603","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,1,27]],"date-time":"2025-01-27T23:26:39Z","timestamp":1738020399000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/016555150002600603"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2000,12]]},"references-count":24,"journal-issue":{"issue":"6","published-print":{"date-parts":[[2000,12]]}},"alternative-id":["10.1177\/016555150002600603"],"URL":"https:\/\/doi.org\/10.1177\/016555150002600603","relation":{},"ISSN":["0165-5515","1741-6485"],"issn-type":[{"type":"print","value":"0165-5515"},{"type":"electronic","value":"1741-6485"}],"subject":[],"published":{"date-parts":[[2000,12]]}}}