{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,4]],"date-time":"2026-05-04T00:26:30Z","timestamp":1777854390099,"version":"3.51.4"},"reference-count":9,"publisher":"SAGE Publications","issue":"1","license":[{"start":{"date-parts":[[2004,2,1]],"date-time":"2004-02-01T00:00:00Z","timestamp":1075593600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Journal of Information Science"],"published-print":{"date-parts":[[2004,2]]},"abstract":"<jats:p>\n                    <jats:bold>This discussion analyzes and reviews verbal and non-verbal communication issues                    that have an impact on information resource project managers. The concepts are                    presented in a familiar information systems model framework showing open and                    closed-loop systems as well as a communication flow system. It provides                    theoretical underpinnings for project managers who strive to develop proactive                    management of the environmental influences surrounding them to shape a                    communications environment, rather than having to take a reactive stance to the                    multiple messages and barriers they encounter. Technology alone is insufficient                    to improve communication. Technology may be utilized to organize data into                    information, but information becomes communication only as it is interpreted by                    a person. Information resource project managers, who can expect to spend a large                    percentage of their time in communication activities, can develop communication                    skills as they increase their understanding that communication is interactive                    and manageable.<\/jats:bold>\n                  <\/jats:p>","DOI":"10.1177\/0165551504041675","type":"journal-article","created":{"date-parts":[[2004,5,27]],"date-time":"2004-05-27T11:59:35Z","timestamp":1085659175000},"page":"23-29","source":"Crossref","is-referenced-by-count":14,"title":["Project Management Communication: a Systems Approach"],"prefix":"10.1177","volume":"30","author":[{"given":"Sharlett","family":"Gillard","sequence":"first","affiliation":[{"name":"School of Business, University of Southern Indiana, Evansville, IN, USA"}]},{"given":"Jane","family":"Johansen","sequence":"additional","affiliation":[{"name":"School of Business, University of Southern Indiana, Evansville, IN, USA"}]}],"member":"179","published-online":{"date-parts":[[2004,2]]},"reference":[{"key":"e_1_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1023\/A:1006141704179"},{"key":"e_1_2_1_2_1","unstructured":"[2] F.J. Miller I = 0 (Information has no intrinsic meaning) Information Research 8(1) (2002). Available at: http:\/\/InformationR.net\/ir\/8-1\/paper140.html (accessed 27 October 2003)."},{"key":"e_1_2_1_3_1","first-page":"71","volume":"29","year":"2003","unstructured":"[3] A. Dale and R. Sanderson, Dispatches: letters from the Corporanian war zone , Journal of Information Science 29(1) (2003) 71\u201373 .","journal-title":"Journal of Information Science"},{"key":"e_1_2_1_4_1","first-page":"33","year":"2000","unstructured":"[4] W. Fletcher, Let your body do the talking , Management Today (2000) 33 .","journal-title":"Management Today"},{"key":"e_1_2_1_5_1","first-page":"32","volume":"37","year":"2003","unstructured":"[5] T. Peterson, IT moves to a higher ground , Computerworld 37(30) (2003) 32 .","journal-title":"Computerworld"},{"key":"e_1_2_1_6_1","first-page":"6","volume":"12","year":"2000","unstructured":"[6] G. Catchings-Castello, The ZMET alternative , Marketing Research 12(2) (2000) 6\u201312 .","journal-title":"Marketing Research"},{"key":"e_1_2_1_7_1","first-page":"26","volume":"73","year":"1999","unstructured":"[7] A. Solovy, Once upon a Culture , Hospitals & Health Networks 73(5) (1999) 26 .","journal-title":"Hospitals & Health Networks"},{"key":"e_1_2_1_8_1","unstructured":"[8] D. O\u2019Hair and G.W. Friedrich Strategic Communication in Business and the Professions ( Houghton Mifflin Boston 1992)."},{"key":"e_1_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.2307\/977424"}],"container-title":["Journal of Information Science"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/0165551504041675","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/0165551504041675","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,4,29]],"date-time":"2026-04-29T23:06:46Z","timestamp":1777504006000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/0165551504041675"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2004,2]]},"references-count":9,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2004,2]]}},"alternative-id":["10.1177\/0165551504041675"],"URL":"https:\/\/doi.org\/10.1177\/0165551504041675","relation":{},"ISSN":["0165-5515","1741-6485"],"issn-type":[{"value":"0165-5515","type":"print"},{"value":"1741-6485","type":"electronic"}],"subject":[],"published":{"date-parts":[[2004,2]]}}}