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The main aim of this study is to propose a framework for ranking online news websites from different viewpoints. The ranking of news websites provides useful information, which can benefit many news-related tasks such as news retrieval and news recommendation. In the proposed framework, the ranking of news websites is obtained by calculating three measures introduced in the article and based on user-generated content (UGC). Each proposed measure is concerned with the performance of news websites from a particular viewpoint including the completeness of news reports, the diversity of events being covered by the website and its speed. The use of UGC in this framework, as a partly unbiased, real-time and low cost content on the web distinguishes the proposed news website ranking framework from the literature. The results obtained for three prominent news websites, British Broadcasting Corporation (BBC), Cable News Network (CNN) and New York Times (NYTimes), show that BBC has the best performance in terms of news completeness and speed, and NYTimes has the best diversity in comparison with the other two websites.<\/jats:p>","DOI":"10.1177\/0165551519894928","type":"journal-article","created":{"date-parts":[[2020,2,3]],"date-time":"2020-02-03T04:08:43Z","timestamp":1580702923000},"page":"340-358","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":5,"title":["Online news media website ranking using user-generated content"],"prefix":"10.1177","volume":"47","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-3483-0590","authenticated-orcid":false,"given":"Samaneh","family":"Karimi","sequence":"first","affiliation":[{"name":"School of Electrical & Computer Engineering, College of Engineering, University of Tehran, Iran; Computer Science Department, University of Houston, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Azadeh","family":"Shakery","sequence":"additional","affiliation":[{"name":"School of Electrical and Computer Engineering, College of Engineering, University of Tehran, Iran; Institute for Research in Fundamental Sciences (IPM), Iran"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Rakesh","family":"Verma","sequence":"additional","affiliation":[{"name":"Department of Computer Science, University of Houston, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"179","published-online":{"date-parts":[[2020,2,3]]},"reference":[{"key":"bibr1-0165551519894928","first-page":"35","volume-title":"Proceedings of the 2009 workshop on Web search click data","author":"Bar-Ilan J"},{"key":"bibr2-0165551519894928","unstructured":"Pew Research Center. 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