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A surge of unique users and COVID-19 search queries in March 2020 may equate to \u2018peak uncertainty and activity\u2019, demonstrating the importance of corporate search engines in times of crisis. Search volumes dropped 24% after lockdowns; an \u2018L-shaped\u2019 recovery may be a surrogate for business activity. COVID-19 search queries transitioned from awareness, to impact, strategy, response and ways of working that may influence future search design. Low click through rates imply some information needs were not met and searches on mental health increased. 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