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In this study, the informational features of WhatsApp in everyday life in Madrid are analysed through 30 semi-structured interviews, resulting in an informational typology of the messages, a description of the informational purposes of WhatsApp use and descriptions of the social use of WhatsApp. We conclude that WhatsApp allows us to deepen our understanding of the informational habits of people in everyday life.<\/jats:p>","DOI":"10.1177\/0165551521990612","type":"journal-article","created":{"date-parts":[[2021,2,9]],"date-time":"2021-02-09T10:57:28Z","timestamp":1612868248000},"page":"122-132","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":4,"title":["Informational features of WhatsApp in everyday life in Madrid: An exploratory study"],"prefix":"10.1177","volume":"49","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-9074-8116","authenticated-orcid":false,"given":"Juan-Antonio","family":"Mart\u00ednez-Comeche","sequence":"first","affiliation":[{"name":"Department of Library and Information Sciences, Faculty of Library and Information Sciences, University Complutense, Madrid, Spain"}]},{"given":"Ian","family":"Ruthven","sequence":"additional","affiliation":[{"name":"Department of Computer and Information Sciences, University of Strathclyde, Glasgow, Scotland"}]}],"member":"179","published-online":{"date-parts":[[2021,2,7]]},"reference":[{"key":"bibr1-0165551521990612","doi-asserted-by":"publisher","DOI":"10.1080\/00913367.2005.10639191"},{"key":"bibr2-0165551521990612","doi-asserted-by":"publisher","DOI":"10.1145\/1644893.1644900"},{"key":"bibr3-0165551521990612","doi-asserted-by":"publisher","DOI":"10.1108\/AJIM-09-2015-0142"},{"key":"bibr4-0165551521990612","volume-title":"Sociedad digital en Espa\u00f1a 2018","author":"Fundaci\u00f3n Telef\u00f3nica","year":"2019"},{"key":"bibr5-0165551521990612","doi-asserted-by":"publisher","DOI":"10.1016\/j.lisr.2012.11.006"},{"key":"bibr6-0165551521990612","doi-asserted-by":"publisher","DOI":"10.1108\/ITP-07-2013-0122"},{"key":"bibr7-0165551521990612","first-page":"217","volume-title":"Progress in communication sciences","author":"Taylor RS.","year":"1991"},{"key":"bibr8-0165551521990612","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2010.08.015"},{"key":"bibr9-0165551521990612","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-27446-1_9"},{"key":"bibr10-0165551521990612","unstructured":"Iqbal M. 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