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Semi-structured interviews and card sorting exercises with state university employees in the Midwest region were performed. Saving money was the main reason for switching health insurance plans. Health insurance plan coverage and cost, past experiences with the plans and coverage, health saving accounts, personal and\/or family health status and forecasting health care demands for the upcoming year determined their choice of health insurance plan. Human Resource departments, printed materials, health insurance companies, online tools for comparing plans and interpersonal communications were the primary information sources for comparing and selecting health insurance plans. The study suggests that although individuals evaluate various factors and refer to multiple information sources when choosing a plan, they still experience uncertainty regarding selected plans for the coming year. <\/jats:p>","DOI":"10.1177\/01655515221108686","type":"journal-article","created":{"date-parts":[[2022,7,13]],"date-time":"2022-07-13T10:43:16Z","timestamp":1657708996000},"page":"751-765","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":5,"title":["The information behaviour of individuals changing health insurance plans and an exploration of health insurance priorities"],"prefix":"10.1177","volume":"50","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-3037-4789","authenticated-orcid":false,"given":"Emily","family":"Vardell","sequence":"first","affiliation":[{"name":"School of Library and Information Management, Emporia State University, USA"}]},{"given":"Ting","family":"Wang","sequence":"additional","affiliation":[{"name":"School of Library and Information Management, Emporia State University, USA"}]}],"member":"179","published-online":{"date-parts":[[2022,7,13]]},"reference":[{"key":"bibr1-01655515221108686","volume-title":"Coverage matters: insurance and health care","author":"Institute of Medicine (US) Committee on the Consequences of Uninsurance","year":"2001"},{"key":"bibr2-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1257\/aer.p20151049"},{"key":"bibr3-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1016\/j.jhealeco.2013.04.004"},{"key":"bibr4-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1257\/aer.p20161127"},{"key":"bibr5-01655515221108686","doi-asserted-by":"publisher","DOI":"10.3386\/w21160"},{"key":"bibr6-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1377\/hlthaff.15.4.42"},{"issue":"1","key":"bibr7-01655515221108686","first-page":"55","volume":"18","author":"Gibbs DA","year":"1996","journal-title":"Health Care Financ Rev"},{"issue":"1","key":"bibr8-01655515221108686","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1186\/1472-6963-11-1","volume":"11","author":"Reitsma-van Rooijen M","year":"2011","journal-title":"BMC Health Serv Res"},{"key":"bibr9-01655515221108686","first-page":"33","author":"Ionut T.","year":"2015","journal-title":"Database Syst J"},{"key":"bibr10-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1007\/s10728-010-0154-8"},{"key":"bibr11-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1377\/hlthaff.2014.0216"},{"key":"bibr12-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1377\/hlthaff.2013.0934"},{"key":"bibr13-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1093\/qje\/qjx011"},{"key":"bibr14-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1016\/j.jadohealth.2015.04.017"},{"key":"bibr15-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1177\/1077558711435365"},{"key":"bibr16-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1111\/1475-6773.12181"},{"key":"bibr17-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1111\/j.1475-6773.2009.00981.x"},{"issue":"3","key":"bibr18-01655515221108686","first-page":"25","volume":"30","author":"Greene J","year":"2009","journal-title":"Health Care Financ Rev"},{"key":"bibr19-01655515221108686","volume-title":"Health insurance literacy: how people understand and make health insurance purchase decisions","author":"Vardell EJ.","year":"2017"},{"key":"bibr20-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1377\/hlthaff.2018.05036"},{"key":"bibr21-01655515221108686","first-page":"388","volume":"22","author":"Merrill J","year":"1985","journal-title":"Inquiry"},{"key":"bibr22-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1377\/hlthaff.8.1.138"},{"key":"bibr23-01655515221108686","doi-asserted-by":"publisher","DOI":"10.1177\/10775587070640020301"},{"key":"bibr24-01655515221108686","volume-title":"State of Kansas employee health plan and HealthQuest survey 2020","author":"Zollinger B","year":"2021"},{"key":"bibr25-01655515221108686","unstructured":"Read L, Thomas S, Korena L. 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