{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,18]],"date-time":"2026-08-18T15:20:03Z","timestamp":1787066403314,"version":"build-2736575974"},"reference-count":167,"publisher":"SAGE Publications","issue":"1","license":[{"start":{"date-parts":[[2020,3,1]],"date-time":"2020-03-01T00:00:00Z","timestamp":1583020800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Journal of Information Technology"],"published-print":{"date-parts":[[2020,3]]},"abstract":"<jats:p>The emergence of \u201cbig data\u201d offers organizations unprecedented opportunities to gain and maintain competitive advantage. Trying to exploit the strategic business potential embedded in big data, many organizations have started to renovate their business models or develop new ones, giving rise to the phenomenon of big-data business models. Although big-data business model research is still in its infancy, a significant number of studies on the topic have been published since 2014. We thus suggest it is time to perform a critical review and assessment of the literature at the intersection of business models and big data (analytics), thereby responding to recent calls for further research on and sustained analysis of big-data business models. In particular, our review uses three major criteria (big-data business model types, dimensions, and deployment) to assess the state of the big-data business model literature and identify shortcomings in this literature. On this basis, we derive and discuss five central research perspectives (supply chain, stakeholder, ethics, national, and process), providing guidance for future research and theory development in the area. These perspectives also have practical implications on how to address the current big-data business model deployment gap.<\/jats:p>","DOI":"10.1177\/0268396219896811","type":"journal-article","created":{"date-parts":[[2020,3,4]],"date-time":"2020-03-04T04:45:23Z","timestamp":1583297123000},"page":"66-91","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":144,"title":["Big-data business models: A critical literature review and multiperspective research framework"],"prefix":"10.1177","volume":"35","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-6006-2594","authenticated-orcid":false,"given":"Martin","family":"Wiener","sequence":"first","affiliation":[{"name":"Information and Process Management (IPM) Department, Bentley University, Waltham, MA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Carol","family":"Saunders","sequence":"additional","affiliation":[{"name":"Information Systems Decision Sciences (ISDS) Department, University of South Florida, Tampa, FL, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Marco","family":"Marabelli","sequence":"additional","affiliation":[{"name":"Information and Process Management (IPM) Department, Bentley University, Waltham, MA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2020,3,4]]},"reference":[{"key":"bibr1-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2014.0546"},{"key":"bibr2-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2016.08.018"},{"key":"bibr3-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1057\/ejis.2010.21"},{"key":"bibr4-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1002\/smj.187"},{"key":"bibr5-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1177\/1461444816676645"},{"key":"bibr6-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1109\/BigData.2016.7841029"},{"key":"bibr7-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.jpdc.2014.08.003"},{"key":"bibr8-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.compind.2016.02.004"},{"key":"bibr9-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1177\/0170840606068335"},{"key":"bibr10-0268396219896811","unstructured":"Bersin J (2015) The geeks arrive in HR: People analytics is here. Forbes. Available at: http:\/\/www.forbes.com\/sites\/joshbersin\/2015\/02\/01\/geeks-arrive-in-hr-people-analytics-is-here\/ (accessed 5 January 2018)."},{"key":"bibr11-0268396219896811","doi-asserted-by":"publisher","DOI":"10.2307\/3250983"},{"key":"bibr12-0268396219896811","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2013\/37:2.3"},{"key":"bibr13-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1057\/jit.2014.29"},{"key":"bibr14-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/J.ENG.2017.02.003"},{"key":"bibr15-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2016.09.201"},{"key":"bibr16-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1089\/big.2014.0053"},{"key":"bibr17-0268396219896811","doi-asserted-by":"crossref","unstructured":"Brynjolfsson E, Hitt LM, Kim HH (2011) Strength in numbers: How does data-driven decision making affect firm performance? Working paper, MIT Sloan School of Management, Cambridge, MA.","DOI":"10.2139\/ssrn.1819486"},{"key":"bibr18-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1057\/ejis.2014.31"},{"key":"bibr19-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1177\/2053951718757253"},{"key":"bibr20-0268396219896811","doi-asserted-by":"publisher","DOI":"10.5539\/ass.v9n5p18"},{"key":"bibr21-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1111\/jpim.12406"},{"key":"bibr22-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1108\/JCEFTS-05-2017-0013"},{"key":"bibr23-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.2015.1138364"},{"key":"bibr24-0268396219896811","doi-asserted-by":"publisher","DOI":"10.2307\/41703503"},{"key":"bibr25-0268396219896811","volume-title":"Proceedings of diffusion interest group in information technology (DIGIT)","author":"Chen HM","year":"2015"},{"issue":"1","key":"bibr26-0268396219896811","first-page":"19","volume":"16","author":"*Chen HM","year":"2017","journal-title":"MIS Quarterly Executive"},{"key":"bibr27-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1093\/icc\/11.3.529"},{"key":"bibr28-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.bdr.2015.08.001"},{"key":"bibr29-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1057\/jit.2014.17"},{"key":"bibr30-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1007\/BF03177550"},{"key":"bibr31-0268396219896811","doi-asserted-by":"publisher","DOI":"10.17705\/1CAIS.04604"},{"key":"bibr32-0268396219896811","doi-asserted-by":"publisher","DOI":"10.2307\/259086"},{"key":"bibr33-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1145\/2844110"},{"key":"bibr34-0268396219896811","doi-asserted-by":"publisher","DOI":"10.2307\/2095101"},{"key":"bibr35-0268396219896811","doi-asserted-by":"publisher","DOI":"10.4258\/hir.2016.22.3.156"},{"issue":"1","key":"bibr36-0268396219896811","first-page":"51","volume":"48","author":"*Doyle K","year":"2015","journal-title":"Communication, Politics & Culture"},{"issue":"2","key":"bibr37-0268396219896811","first-page":"81","volume":"16","author":"*Dremel C","year":"2017","journal-title":"MIS Quarterly Executive"},{"key":"bibr38-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1080\/0267257X.2016.1248041"},{"key":"bibr39-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-31765-1"},{"key":"bibr40-0268396219896811","volume-title":"Proceedings of the 24th European Conference on Information Systems","author":"*Engelbrecht A","year":"2016"},{"key":"bibr41-0268396219896811","volume-title":"Automating Inequality: How High-Tech Tools Profile, Police, and Punish the Poor","author":"Eubanks V","year":"2018"},{"key":"bibr42-0268396219896811","doi-asserted-by":"publisher","DOI":"10.3145\/epi.2016.jul.06"},{"key":"bibr43-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1109\/SPW.2015.23"},{"key":"bibr44-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2017.08.002"},{"key":"bibr45-0268396219896811","unstructured":"Gartner (2014) Survey analysis: Big data investment grows but deployments remain scarce in 2014. Available at: https:\/\/www.gartner.com\/doc\/2841519\/survey-analysis-big-data-investment (accessed 1 June 2017)."},{"key":"bibr46-0268396219896811","doi-asserted-by":"publisher","DOI":"10.5465\/amj.2014.4002"},{"key":"bibr47-0268396219896811","doi-asserted-by":"publisher","DOI":"10.25165\/j.ijabe.20171005.3089"},{"issue":"3","key":"bibr48-0268396219896811","volume":"38","author":"Goes PB","year":"2014","journal-title":"MIS Quarterly"},{"key":"bibr49-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1007\/s12525-015-0196-8"},{"issue":"4","key":"bibr50-0268396219896811","first-page":"53","volume":"96","author":"*Guesmi S","year":"2014","journal-title":"Digiworld Economic Journal"},{"key":"bibr51-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2017.07.003"},{"key":"bibr52-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2016.07.004"},{"key":"bibr53-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.indmarman.2008.12.010"},{"key":"bibr54-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1007\/s10778-009-0189-4"},{"key":"bibr55-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1145\/3204443"},{"key":"bibr56-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1108\/IJOPM-02-2014-0098"},{"key":"bibr57-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2016.05.002"},{"key":"bibr58-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1057\/palgrave.ejis.3000446"},{"key":"bibr59-0268396219896811","volume-title":"Proceedings of the 34th International Conference on Information Systems","author":"Hedman J","year":"2013"},{"key":"bibr60-0268396219896811","doi-asserted-by":"publisher","DOI":"10.2307\/3069414"},{"key":"bibr61-0268396219896811","doi-asserted-by":"publisher","DOI":"10.5465\/amd.2017.0002"},{"key":"bibr62-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1111\/ijmr.12038"},{"issue":"1","key":"bibr63-0268396219896811","first-page":"35","volume":"22","author":"*Kamoun F","year":"2008","journal-title":"Communications of the Association for Information Systems"},{"issue":"10","key":"bibr64-0268396219896811","first-page":"91","volume":"94","author":"*Kavadias S","year":"2016","journal-title":"Harvard Business Review"},{"key":"bibr65-0268396219896811","unstructured":"King N (2018) Facebook previously failed to keep privacy promises, ex-FTC adviser says. Available at: https:\/\/www.npr.org\/2018\/03\/27\/597221954\/facebook-previously-failed-to-keep-privacy-promises-ex-ftc-adviser-says (accessed 4 July 2018)."},{"issue":"1","key":"bibr66-0268396219896811","first-page":"9","volume":"4","author":"Kirzner IM","year":"1978","journal-title":"Eastern Economic Journal"},{"key":"bibr67-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.infsof.2008.09.009"},{"key":"bibr68-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1111\/ijmr.12030"},{"key":"bibr69-0268396219896811","first-page":"3","volume-title":"Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions","author":"Kozlowski SW","year":"2000"},{"key":"bibr70-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1177\/1094428113493119"},{"key":"bibr71-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2015.11.014"},{"key":"bibr72-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1057\/jit.2011.25"},{"key":"bibr73-0268396219896811","doi-asserted-by":"publisher","DOI":"10.5465\/amr.2006.22527456"},{"issue":"9","key":"bibr74-0268396219896811","first-page":"1","volume":"1","author":"Langley A","year":"2010","journal-title":"Process, Sensemaking, and Organizing"},{"issue":"2","key":"bibr75-0268396219896811","first-page":"21","volume":"52","author":"LaValle S","year":"2011","journal-title":"MIT Sloan Management Review"},{"key":"bibr76-0268396219896811","doi-asserted-by":"publisher","DOI":"10.2307\/25148735"},{"key":"bibr77-0268396219896811","doi-asserted-by":"crossref","unstructured":"Leonardi PM (2010) Digital materiality? How artifacts without matter, matter. First Monday 15(6\u20137), https:\/\/firstmonday.org\/article\/view\/3036\/2567.","DOI":"10.5210\/fm.v15i6.3036"},{"key":"bibr78-0268396219896811","doi-asserted-by":"publisher","DOI":"10.2307\/23043493"},{"key":"bibr79-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1007\/s11192-017-2622-5"},{"key":"bibr80-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1007\/s11277-014-1689-z"},{"key":"bibr81-0268396219896811","doi-asserted-by":"publisher","DOI":"10.13052\/jmbmit2245-456X.422"},{"key":"bibr82-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2015.08.002"},{"key":"bibr83-0268396219896811","volume-title":"Proceedings of the 50th Hawaii International Conference on System Sciences","author":"*Lokshina I","year":"2017"},{"issue":"10","key":"bibr84-0268396219896811","first-page":"61","volume":"90","author":"McAfee A","year":"2012","journal-title":"Harvard Business Review"},{"issue":"2","key":"bibr85-0268396219896811","first-page":"20","volume":"12","author":"McLean S","year":"2016","journal-title":"Scitech Lawyer"},{"issue":"5","key":"bibr86-0268396219896811","first-page":"86","volume":"80","author":"Magretta J","year":"2002","journal-title":"Harvard Business Review"},{"key":"bibr87-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1177\/0170840606061807"},{"key":"bibr88-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1002\/poi3.141"},{"key":"bibr89-0268396219896811","volume-title":"Proceedings of the 23rd Americas Conference on Information Systems","author":"Marabelli M","year":"2017"},{"key":"bibr90-0268396219896811","doi-asserted-by":"publisher","DOI":"10.17705\/1CAIS.04016"},{"key":"bibr91-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/0149-2063(95)90060-8"},{"key":"bibr92-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1057\/palgrave.jit.2000002"},{"key":"bibr93-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2017.08.003"},{"issue":"2","key":"bibr94-0268396219896811","doi-asserted-by":"crossref","first-page":"1255","DOI":"10.25300\/MISQ\/2018\/12903","volume":"42","author":"Markus ML","year":"2018","journal-title":"MIS Quarterly"},{"issue":"2","key":"bibr95-0268396219896811","first-page":"67","volume":"14","author":"*Martin KE","year":"2015","journal-title":"MIS Quarterly Executive"},{"key":"bibr96-0268396219896811","doi-asserted-by":"publisher","DOI":"10.2307\/248873"},{"key":"bibr97-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1002\/asi.20677"},{"key":"bibr98-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2019.103237"},{"key":"bibr99-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.telpol.2014.12.006"},{"issue":"3","key":"bibr100-0268396219896811","first-page":"75","volume":"71","author":"Moore JF","year":"1993","journal-title":"Harvard Business Review"},{"key":"bibr101-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1109\/BigData.2013.6691684"},{"key":"bibr102-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2015.02.001"},{"key":"bibr103-0268396219896811","unstructured":"O\u2019Neill C (2016) When not to trust the algorithm. Harvard Business Review. Available at: https:\/\/hbr.org\/ideacast\/2016\/10\/when-not-to-trust-the-algorithm (accessed 31 March 2018)."},{"key":"bibr104-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1177\/0170840607081138"},{"key":"bibr105-0268396219896811","doi-asserted-by":"publisher","DOI":"10.5465\/19416520802211644"},{"key":"bibr106-0268396219896811","doi-asserted-by":"publisher","DOI":"10.2307\/20650303"},{"key":"bibr107-0268396219896811","doi-asserted-by":"publisher","DOI":"10.4324\/9781315619361-6"},{"key":"bibr108-0268396219896811","volume-title":"Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers","author":"Osterwalder A","year":"2010"},{"issue":"1","key":"bibr109-0268396219896811","first-page":"1","volume":"16","author":"Osterwalder A","year":"2005","journal-title":"Communications of the Association for Information Systems"},{"key":"bibr110-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2014.08.008"},{"issue":"3","key":"bibr111-0268396219896811","first-page":"181","volume":"5","author":"*Pisano P","year":"2015","journal-title":"Entrepreneurship Research Journal"},{"key":"bibr112-0268396219896811","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415180401"},{"key":"bibr113-0268396219896811","doi-asserted-by":"publisher","DOI":"10.7208\/chicago\/9780226185941.001.0001"},{"key":"bibr114-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2017.06.027"},{"key":"bibr115-0268396219896811","doi-asserted-by":"publisher","DOI":"10.5465\/amr.2013.0097"},{"key":"bibr116-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.lrp.2017.07.007"},{"key":"bibr117-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.elerap.2017.07.001"},{"key":"bibr118-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1057\/jit.2014.7"},{"key":"bibr119-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1007\/s11423-016-9500-3"},{"key":"bibr120-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2016.05.013"},{"key":"bibr121-0268396219896811","doi-asserted-by":"crossref","unstructured":"Ritchie SM, Young LM, Sigman J (2018) A comparison of selected bibliographic database subject overlap for agricultural information. Issues in Science and Technology Librarianship 89, http:\/\/www.istl.org\/18-spring\/refereed2.html.","DOI":"10.29173\/istl1727"},{"key":"bibr122-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1057\/ejis.2014.7"},{"key":"bibr123-0268396219896811","volume-title":"The Coding Manual for Qualitative Researchers","author":"Salda\u00f1a J","year":"2015","edition":"3"},{"key":"bibr124-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1007\/s10676-016-9394-0"},{"key":"bibr125-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2006.10.007"},{"key":"bibr126-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1177\/1464884914530223"},{"key":"bibr127-0268396219896811","doi-asserted-by":"crossref","first-page":"1166924","DOI":"10.1080\/23311886.2016.1166924","volume":"2","author":"*Schroeder R","year":"2016","journal-title":"Cogent Social Sciences"},{"key":"bibr128-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1109\/CBI.2016.23"},{"key":"bibr129-0268396219896811","doi-asserted-by":"publisher","DOI":"10.24251\/HICSS.2017.648"},{"issue":"1","key":"bibr130-0268396219896811","first-page":"1","volume":"34","author":"*Shen B","year":"2017","journal-title":"Asia-Pacific Journal of Operational Research"},{"issue":"3","key":"bibr131-0268396219896811","first-page":"48","volume":"92","author":"*Simons R","year":"2014","journal-title":"Harvard Business Review"},{"key":"bibr132-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1080\/10919392.2015.1125171"},{"key":"bibr133-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1111\/jpim.12398"},{"key":"bibr134-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.clsr.2015.01.009"},{"key":"bibr135-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1177\/183335831504400203"},{"key":"bibr136-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1007\/s40436-017-0198-1"},{"key":"bibr137-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1186\/s41469-017-0018-x"},{"key":"bibr138-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1093\/icc\/3.3.537-a"},{"key":"bibr139-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1080\/10196789800000016"},{"issue":"2","key":"bibr140-0268396219896811","doi-asserted-by":"crossref","first-page":"43","DOI":"10.1080\/08956308.2017.1276390","volume":"60","author":"*Trabucchi D","year":"2017","journal-title":"Research-Technology Management"},{"key":"bibr141-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.13.5.567.7810"},{"key":"bibr142-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1002\/smj.4250131013"},{"key":"bibr143-0268396219896811","doi-asserted-by":"publisher","DOI":"10.2307\/258786"},{"key":"bibr144-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1177\/0170840605056907"},{"issue":"2","key":"bibr145-0268396219896811","first-page":"OG67","volume":"42","author":"*Vega-Gorgojo G","year":"2016","journal-title":"Oil-Gas European Magazine"},{"key":"bibr146-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-013-0308-y"},{"issue":"1","key":"bibr147-0268396219896811","first-page":"33","volume":"40","author":"Venkatraman N","year":"1998","journal-title":"MIT Sloan Management Review"},{"key":"bibr148-0268396219896811","volume-title":"Proceedings of Futur En Seine","author":"Venturini T","year":"2010"},{"key":"bibr149-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1007\/s10676-015-9365-x"},{"key":"bibr150-0268396219896811","doi-asserted-by":"publisher","DOI":"10.17705\/1CAIS.03709"},{"key":"bibr151-0268396219896811","volume-title":"People Analytics: How Social Sensing Technology Will Transform Business and What It Tells Us about the Future of Work","author":"Waber B","year":"2013"},{"key":"bibr152-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2015.12.019"},{"issue":"2","key":"bibr153-0268396219896811","doi-asserted-by":"crossref","DOI":"10.2307\/249576","volume":"26","author":"Webster J","year":"2002","journal-title":"MIS Quarterly"},{"key":"bibr154-0268396219896811","volume-title":"Proceedings of the 23rd Americas Conference on Information Systems","author":"Wiener M","year":"2017"},{"key":"bibr155-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.lrp.2015.04.001"},{"issue":"3","key":"bibr156-0268396219896811","first-page":"9","volume":"58","author":"Wixom BH","year":"2017","journal-title":"MIT Sloan Management Review"},{"key":"bibr157-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1057\/jit.2014.31"},{"key":"bibr158-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.agsy.2017.01.023"},{"key":"bibr159-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1093\/acprof:oso\/9780199664054.003.0007"},{"key":"bibr160-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1057\/jit.2014.30"},{"key":"bibr161-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1007\/s10470-017-0931-5"},{"key":"bibr162-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.micpro.2015.08.013"},{"key":"bibr163-0268396219896811","first-page":"241","volume-title":"Business Models and Modelling","author":"*Zhang JJ","year":"2015"},{"key":"bibr164-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1108\/IMDS-06-2016-0242"},{"key":"bibr165-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1016\/j.apenergy.2016.06.052"},{"key":"bibr166-0268396219896811","volume-title":"Proceedings of the 24th European Conference of Information Systems","author":"*Zolnowski A","year":"2016"},{"key":"bibr167-0268396219896811","doi-asserted-by":"publisher","DOI":"10.1057\/jit.2015.5"}],"container-title":["Journal of Information Technology"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/0268396219896811","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.1177\/0268396219896811","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/0268396219896811","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,4,29]],"date-time":"2026-04-29T23:04:49Z","timestamp":1777503889000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/0268396219896811"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,3]]},"references-count":167,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2020,3]]}},"alternative-id":["10.1177\/0268396219896811"],"URL":"https:\/\/doi.org\/10.1177\/0268396219896811","relation":{},"ISSN":["0268-3962","1466-4437"],"issn-type":[{"value":"0268-3962","type":"print"},{"value":"1466-4437","type":"electronic"}],"subject":[],"published":{"date-parts":[[2020,3]]}}}