{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,6]],"date-time":"2026-04-06T10:19:41Z","timestamp":1775470781422,"version":"3.50.1"},"reference-count":132,"publisher":"SAGE Publications","issue":"1","license":[{"start":{"date-parts":[[2024,11,5]],"date-time":"2024-11-05T00:00:00Z","timestamp":1730764800000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"},{"start":{"date-parts":[[2024,11,5]],"date-time":"2024-11-05T00:00:00Z","timestamp":1730764800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Journal of Information Technology"],"published-print":{"date-parts":[[2025,3]]},"abstract":"<jats:p>Studies regularly demonstrate how well intelligent agents (IAs) can support humans or are demonstrably superior to them in some areas. Given that some tasks likely remain unsuitable for even the most intelligent machines in the mid-future, work in hybrid teams of humans and IAs\u2014where the capabilities of both are effectively combined\u2014will most likely shape the way we work in the coming decades. In an abductive study, we investigate an early example of hybrid teams, consisting of a conversational intelligent agent (IA) and humans, that aims to improve health behavior or change personality traits. We theorize Transactive Intelligent Memory System (TIMS) as a new vision of collaboration between humans and IAs in hybrid teams, based on our empirical insights and our literature review on transactive memory systems theory. Our empirical evidence shows that IAs can develop a form of individual and external memory, and hybrid teams of humans and IAs can realize joint systems of transactive memory\u2014a competence that current literature only ascribes to humans. We further find that whether individuals view IAs merely as external memory aids or as part of their teams\u2019 transactive memory is moderated by the tasks\u2019 complexity and knowledge intensity, as well as the IA\u2019s ability to complete the task. This theorizing helps to better understand the role of IAs in future team-based working processes. Developers of IAs can use TIMS as a tool for requirements formulation to prepare their software agents for collaboration in hybrid teams.<\/jats:p>","DOI":"10.1177\/02683962241296883","type":"journal-article","created":{"date-parts":[[2024,10,23]],"date-time":"2024-10-23T01:41:51Z","timestamp":1729647711000},"page":"9-34","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":6,"title":["The group mind of hybrid teams with humans and intelligent agents in knowledge-intense work"],"prefix":"10.1177","volume":"40","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5452-0672","authenticated-orcid":false,"given":"Konstantin","family":"Hopf","sequence":"first","affiliation":[{"name":"University of Bamberg"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2859-4088","authenticated-orcid":false,"given":"Nora","family":"Nahr","sequence":"additional","affiliation":[{"name":"University of Passau"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1399-4676","authenticated-orcid":false,"given":"Thorsten","family":"Staake","sequence":"additional","affiliation":[{"name":"University of Bamberg"},{"name":"ETH Zurich"}]},{"given":"Franz","family":"Lehner","sequence":"additional","affiliation":[{"name":"University of Passau"}]}],"member":"179","published-online":{"date-parts":[[2024,11,5]]},"reference":[{"key":"e_1_3_6_2_1","doi-asserted-by":"publisher","DOI":"10.1080\/0960085X.2020.1721947"},{"key":"e_1_3_6_3_1","doi-asserted-by":"publisher","DOI":"10.1109\/MC.2020.2996587"},{"key":"e_1_3_6_4_1","doi-asserted-by":"publisher","DOI":"10.1057\/jit.2013.10"},{"key":"e_1_3_6_5_1","doi-asserted-by":"publisher","DOI":"10.1057\/s41265-016-0032-4"},{"key":"e_1_3_6_6_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2018.09.033"},{"issue":"4","key":"e_1_3_6_7_1","first-page":"185","article-title":"How social media can enhance access to information through transactive memory development","volume":"8","author":"Ali-Hassan H","year":"2016","unstructured":"Ali-Hassan H, Nevo D (2016) How social media can enhance access to information through transactive memory development. AIS Transactions on Human-Computer Interaction 8(4): 185\u2013212.","journal-title":"AIS Transactions on Human-Computer Interaction"},{"key":"e_1_3_6_8_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.riob.2016.10.002"},{"key":"e_1_3_6_9_1","article-title":"Exploring the role of ICT in the formation of transactive memory systems in virtual teams","author":"Ariff MIM","year":"2011","unstructured":"Ariff MIM, Milton S, Bosua R, et al. (2011) Exploring the role of ICT in the formation of transactive memory systems in virtual teams. PACIS 2011 Proceedings. https:\/\/aisel.aisnet.org\/pacis2011\/19.","journal-title":"PACIS 2011 Proceedings"},{"key":"e_1_3_6_10_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2021\/15882"},{"key":"e_1_3_6_11_1","doi-asserted-by":"publisher","DOI":"10.2196\/18082"},{"key":"e_1_3_6_12_1","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00662"},{"key":"e_1_3_6_13_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2018.0774"},{"key":"e_1_3_6_14_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2021\/16274"},{"key":"e_1_3_6_15_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-662-04232-8"},{"key":"e_1_3_6_16_1","article-title":"How Salesforce CEO Marc Benioff Uses artificial intelligence to end internal politics at meetings","author":"Bort J","year":"2017","unstructured":"Bort J (2017) How Salesforce CEO Marc Benioff Uses artificial intelligence to end internal politics at meetings. Business Insider. https:\/\/www.businessinsider.com\/benioff-uses-ai-to-end-politics-at-staff-meetings-2017-5.","journal-title":"Business Insider"},{"key":"e_1_3_6_17_1","doi-asserted-by":"publisher","DOI":"10.3386\/w24001"},{"key":"e_1_3_6_18_1","doi-asserted-by":"publisher","DOI":"10.2307\/258353"},{"key":"e_1_3_6_19_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2017.11.009"},{"key":"e_1_3_6_20_1","article-title":"Social networks and transactive memory in human-computer interaction","author":"Chang K","year":"2005","unstructured":"Chang K (2005) Social networks and transactive memory in human-computer interaction. ICIS 2005 Proceedings. https:\/\/aisel.aisnet.org\/icis2005\/72.","journal-title":"ICIS 2005 Proceedings"},{"issue":"1","key":"e_1_3_6_21_1","first-page":"127","article-title":"Having your day in robot court","volume":"36","author":"Chen BM","year":"2022","unstructured":"Chen BM, Stremitzer A, Tobia K (2022) Having your day in robot court. Harvard Journal of Law and Technology 36(1): 127\u2013169.","journal-title":"Harvard Journal of Law and Technology"},{"key":"e_1_3_6_22_1","doi-asserted-by":"publisher","DOI":"10.2307\/25750708"},{"key":"e_1_3_6_23_1","doi-asserted-by":"publisher","unstructured":"Chollet F (2019) On the measure of intelligence. arXiv:1911.01547 [Cs]. DOI: 10.48550\/arXiv.1911.01547.","DOI":"10.48550\/arXiv.1911.01547"},{"key":"e_1_3_6_24_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2020.101600"},{"key":"e_1_3_6_25_1","volume-title":"Personal Productivity with Information Technology","author":"Davis GB","year":"1997","unstructured":"Davis GB, Naumann JD (1997) Personal Productivity with Information Technology. New York, NY: McGraw-Hill Companies, Inc."},{"key":"e_1_3_6_26_1","doi-asserted-by":"publisher","DOI":"10.17705\/1atrr.00047"},{"key":"e_1_3_6_27_1","doi-asserted-by":"publisher","DOI":"10.1145\/3567605"},{"key":"e_1_3_6_28_1","doi-asserted-by":"publisher","DOI":"10.1177\/2053951716665128"},{"key":"e_1_3_6_29_1","volume-title":"Post-Capitalist Society","author":"Drucker PF","year":"1994","unstructured":"Drucker PF (1994) Post-Capitalist Society. 1st edition. Manhattan, NY: Harper Business.","edition":"1"},{"key":"e_1_3_6_30_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0148-2963(00)00195-8"},{"key":"e_1_3_6_31_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2023.102642"},{"key":"e_1_3_6_32_1","doi-asserted-by":"publisher","DOI":"10.1177\/0018720816681350"},{"key":"e_1_3_6_33_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-023-00810-1"},{"key":"e_1_3_6_34_1","doi-asserted-by":"publisher","DOI":"10.1111\/isj.12358"},{"key":"e_1_3_6_35_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.infoandorg.2018.02.005"},{"key":"e_1_3_6_36_1","doi-asserted-by":"publisher","unstructured":"Filler A Kowatsch T Haug S et al. (2015) MobileCoach: a novel open source platform for the design of evidence-based scalable and low-cost behavioral health interventions: overview and preliminary evaluation in the public health context. In: 2015 Wireless Telecommunications Symposium (WTS) New York NY USA 15\u201317 April 2015 1\u20136. DOI: 10.1109\/WTS.2015.7117255.","DOI":"10.1109\/WTS.2015.7117255"},{"key":"e_1_3_6_37_1","doi-asserted-by":"publisher","DOI":"10.1177\/095001709594008"},{"key":"e_1_3_6_38_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2016.08.019"},{"key":"e_1_3_6_39_1","doi-asserted-by":"publisher","DOI":"10.4018\/IJKM.2021070101"},{"key":"e_1_3_6_40_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2021\/16553"},{"key":"e_1_3_6_41_1","volume-title":"Theoretical Sensitivity","author":"Glaser BG","year":"1978","unstructured":"Glaser BG (1978) Theoretical Sensitivity. Mill Valley, CA: Sociology Press."},{"key":"e_1_3_6_42_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2020.101614"},{"key":"e_1_3_6_43_1","doi-asserted-by":"publisher","DOI":"10.1145\/3236009"},{"key":"e_1_3_6_44_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2017.07.003"},{"key":"e_1_3_6_45_1","doi-asserted-by":"publisher","DOI":"10.1111\/isj.12218"},{"key":"e_1_3_6_46_1","doi-asserted-by":"publisher","DOI":"10.1002\/jsc.2525"},{"key":"e_1_3_6_47_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2020.102250"},{"key":"e_1_3_6_48_1","doi-asserted-by":"publisher","DOI":"10.7551\/mitpress\/1881.001.0001"},{"key":"e_1_3_6_49_1","doi-asserted-by":"publisher","DOI":"10.1177\/0268396220926511"},{"key":"e_1_3_6_50_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2007.05.001"},{"key":"e_1_3_6_51_1","doi-asserted-by":"publisher","DOI":"10.2307\/25148820"},{"key":"e_1_3_6_52_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2021\/1578"},{"key":"e_1_3_6_53_1","unstructured":"Kitaygorodskaya N (2006) Measurement of team knowledge: transactive memory system and team mental models. In: ICEB 2006 proceedings. International conference on electronic business Tampere Finland 28 November 2006. https:\/\/aisel.aisnet.org\/iceb2006\/59."},{"key":"e_1_3_6_54_1","doi-asserted-by":"publisher","DOI":"10.1016\/0149-2063(94)90021-3"},{"key":"e_1_3_6_55_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-59144-5_36"},{"key":"e_1_3_6_56_1","doi-asserted-by":"publisher","DOI":"10.2196\/25060"},{"key":"e_1_3_6_57_1","volume-title":"Teamwork: What Must Go Right\/what Can Go Wrong","author":"Larson CE","year":"1989","unstructured":"Larson CE, LaFasto FMJ (1989) Teamwork: What Must Go Right\/what Can Go Wrong. Thousand Oaks, CA: Sage."},{"key":"e_1_3_6_58_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2021\/16564"},{"key":"e_1_3_6_59_1","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.2021.1549"},{"key":"e_1_3_6_60_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.14.3.221.16560"},{"key":"e_1_3_6_61_1","doi-asserted-by":"publisher","DOI":"10.1080\/08874417.2019.1700469"},{"key":"e_1_3_6_62_1","doi-asserted-by":"publisher","DOI":"10.3139\/9783446468115"},{"key":"e_1_3_6_63_1","doi-asserted-by":"publisher","DOI":"10.1023\/A:1026516627735"},{"key":"e_1_3_6_64_1","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.1110.0647"},{"key":"e_1_3_6_65_1","doi-asserted-by":"publisher","DOI":"10.1177\/0268396220915917"},{"key":"e_1_3_6_66_1","volume-title":"Jobs Lost, Jobs Gained: Workforce Transitions in a Time of Automation","author":"Manyika J","year":"2017","unstructured":"Manyika J, Lund S, Chui M, et al. (2017) Jobs Lost, Jobs Gained: Workforce Transitions in a Time of Automation. New York, NY: McKinsey Global Institute. https:\/\/www.mckinsey.com\/\u223c\/media\/mckinsey\/featured_insights\/Future_of_Organizations\/What_the_future_of_work_will_mean_for_jobs_skills_and_wages\/MGI-Jobs-Lost-Jobs-Gained-Report-December-6-2017.ashx."},{"key":"e_1_3_6_67_1","doi-asserted-by":"publisher","DOI":"10.1108\/13673270710738906"},{"key":"e_1_3_6_68_1","doi-asserted-by":"publisher","DOI":"10.1108\/VJIKMS-12-2016-0069"},{"key":"e_1_3_6_69_1","doi-asserted-by":"publisher","DOI":"10.1126\/science.ade9097"},{"key":"e_1_3_6_70_1","doi-asserted-by":"publisher","DOI":"10.1016\/s1098-2140(99)80125-8"},{"key":"e_1_3_6_71_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.artint.2018.07.007"},{"key":"e_1_3_6_72_1","article-title":"Tang yu: AI-powered humanoid robot is now appointed as CEO of a Chinese company; Virtual female robot will oversee operations at fujian netdragon websoft","author":"Mishra PR","year":"2022","unstructured":"Mishra PR (2022) Tang yu: AI-powered humanoid robot is now appointed as CEO of a Chinese company; Virtual female robot will oversee operations at fujian netdragon websoft. International Business Times. https:\/\/www.ibtimes.sg\/tang-yu-ai-powered-humanoid-robot-now-appointed-ceo-chinese-company-virtual-robot-will-66662.","journal-title":"International Business Times"},{"key":"e_1_3_6_73_1","article-title":"ChatGPT is a tipping point for AI","author":"Mollick E","year":"2022","unstructured":"Mollick E (2022) ChatGPT is a tipping point for AI. Harvard Business Review. https:\/\/hbr.org\/2022\/12\/chatgpt-is-a-tipping-point-for-ai.","journal-title":"Harvard Business Review"},{"key":"e_1_3_6_74_1","unstructured":"Nelson ME van Osch W (2017) Antecedents of transactive memory on enterprise social media. ICIS 2017 Proceedings. Available at: https:\/\/aisel.aisnet.org\/icis2017\/SocialMedia\/Presentations\/15."},{"key":"e_1_3_6_75_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2004.03.002"},{"key":"e_1_3_6_76_1","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222280404"},{"key":"e_1_3_6_77_1","doi-asserted-by":"publisher","unstructured":"Nguyen N Nadi S (2022) An empirical evaluation of GitHub copilot\u2019s code suggestions. In: Proceedings of the 19th international conference on mining software repositories Pittsburgh PA USA 23\u201324 May 2022 1\u20135. DOI: 10.1145\/3524842.3528470.","DOI":"10.1145\/3524842.3528470"},{"key":"e_1_3_6_78_1","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.1080.0412"},{"key":"e_1_3_6_79_1","doi-asserted-by":"publisher","DOI":"10.1007\/s00287-021-01352-0"},{"key":"e_1_3_6_80_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.12.2.121.9700"},{"key":"e_1_3_6_81_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1365-2575.2007.00243.x"},{"key":"e_1_3_6_82_1","doi-asserted-by":"publisher","DOI":"10.12659\/MSM.933675"},{"key":"e_1_3_6_83_1","doi-asserted-by":"publisher","DOI":"10.1111\/tops.12359"},{"key":"e_1_3_6_84_1","doi-asserted-by":"publisher","DOI":"10.7551\/mitpress\/1140.003.0008"},{"key":"e_1_3_6_85_1","volume-title":"Personal Knowledge: Towards a Post-critical Philosophy","author":"Polanyi M","year":"1958","unstructured":"Polanyi M (1958) Personal Knowledge: Towards a Post-critical Philosophy. Chicago, IL: University of Chicago Press."},{"issue":"1","key":"e_1_3_6_86_1","doi-asserted-by":"crossref","first-page":"iii","DOI":"10.25300\/MISQ\/2019\/431E0","article-title":"Editor\u2019s comments: next-generation digital platforms: toward human\u2013AI hybrids","volume":"43","author":"Rai A","year":"2019","unstructured":"Rai A, Constantinides P, Sarker S (2019) Editor\u2019s comments: next-generation digital platforms: toward human\u2013AI hybrids. MIS Quarterly 43(1): iii\u2013ix.","journal-title":"MIS Quarterly"},{"key":"e_1_3_6_87_1","doi-asserted-by":"publisher","DOI":"10.1038\/s41746-018-0029-1"},{"key":"e_1_3_6_88_1","doi-asserted-by":"crossref","first-page":"259","DOI":"10.4135\/9781526485656.n15","volume-title":"The Sage Handbook of Current Developments in Grounded Theory","author":"Reichertz J","year":"2019","unstructured":"Reichertz J (2019) Abduction: the logic of discovery of grounded theory \u2013 an updated review. In: Bryant A, Charmaz K (eds) The Sage Handbook of Current Developments in Grounded Theory. 1st edition. Thousand Oaks, CA: Sage Publications Ltd, 259\u2013281.","edition":"1"},{"key":"e_1_3_6_89_1","volume-title":"Proze\u00dforientiertes wissensmanagement","author":"Remus U","year":"2002","unstructured":"Remus U (2002) Proze\u00dforientiertes wissensmanagement. Dissertation. Regensburg: University of Regensburg. https:\/\/epub.uni-regensburg.de\/9925\/."},{"key":"e_1_3_6_90_1","doi-asserted-by":"publisher","DOI":"10.1177\/0268396220923677"},{"key":"e_1_3_6_91_1","doi-asserted-by":"publisher","DOI":"10.1038\/s42256-019-0048-x"},{"key":"e_1_3_6_92_1","doi-asserted-by":"publisher","DOI":"10.1002\/per.2309"},{"key":"e_1_3_6_93_1","volume-title":"Artificial Intelligence","author":"Russell SJ","year":"2021","unstructured":"Russell SJ, Norvig P (2021) Artificial Intelligence. 4th edition, gobal edition. London: Pearson.","edition":"4"},{"key":"e_1_3_6_94_1","doi-asserted-by":"publisher","DOI":"10.1518\/001872008X288457"},{"key":"e_1_3_6_95_1","doi-asserted-by":"publisher","DOI":"10.1111\/1468-2370.00077"},{"key":"e_1_3_6_96_1","doi-asserted-by":"publisher","DOI":"10.5465\/amr.2019.0233"},{"key":"e_1_3_6_97_1","doi-asserted-by":"publisher","DOI":"10.4135\/9781412984027"},{"key":"e_1_3_6_98_1","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00608"},{"key":"e_1_3_6_99_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-24746-3_3"},{"key":"e_1_3_6_100_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2019.103174"},{"key":"e_1_3_6_101_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2022.101734"},{"key":"e_1_3_6_102_1","doi-asserted-by":"publisher","DOI":"10.1177\/0008125619862257"},{"key":"e_1_3_6_103_1","article-title":"Towards a model of team roles in human-machine collaboration","author":"Siemon D","year":"2020","unstructured":"Siemon D, Li R, Robra-Bissantz S (2020) Towards a model of team roles in human-machine collaboration. ICIS 2020 Research-in-Progress 10. Available at: https:\/\/aisel.aisnet.org\/icis2020\/is_workplace_fow\/is_workplace_fow\/7\/.","journal-title":"ICIS 2020 Research-in-Progress"},{"key":"e_1_3_6_104_1","doi-asserted-by":"publisher","DOI":"10.1111\/isj.12147"},{"key":"e_1_3_6_105_1","unstructured":"Slack (2023) The future of intelligent productivity powered by Slack AI. [Whitepaper]. https:\/\/slack.com\/intl\/de-de\/resources\/using-slack\/the-future-of-intelligent-productivity-powered-by-slack-ai."},{"key":"e_1_3_6_106_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2020.11.038"},{"key":"e_1_3_6_107_1","doi-asserted-by":"publisher","DOI":"10.1126\/science.1207745"},{"key":"e_1_3_6_108_1","article-title":"The transactive processes of social coding: how code review substitutes for transactive memory in software development teams","author":"Spohrer K","year":"2016","unstructured":"Spohrer K, Kude T, Schmidt C, et al. (2016) The transactive processes of social coding: how code review substitutes for transactive memory in software development teams. ICIS 2016 Proceedings. https:\/\/aisel.aisnet.org\/icis2016\/ManagingIS\/Presentations\/13.","journal-title":"ICIS 2016 Proceedings"},{"key":"e_1_3_6_109_1","doi-asserted-by":"publisher","DOI":"10.1186\/s40359-018-0257-9"},{"key":"e_1_3_6_110_1","doi-asserted-by":"publisher","DOI":"10.1073\/pnas.2017548118"},{"key":"e_1_3_6_111_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2021\/16543"},{"key":"e_1_3_6_112_1","doi-asserted-by":"publisher","DOI":"10.1111\/isj.12389"},{"key":"e_1_3_6_113_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-023-00795-x"},{"key":"e_1_3_6_114_1","doi-asserted-by":"publisher","DOI":"10.2196\/mhealth.7177"},{"key":"e_1_3_6_115_1","doi-asserted-by":"crossref","unstructured":"Traumer F Oeste-Rei\u00df S Leimeister JM (2017) Towards a future reallocation of work between humans and machines \u2013 taxonomy of tasks and interaction types in the context of machine learning. In: ICIS 2017 Proceedings. 38. International Conference on Information Systems (ICIS) Seoul South Korea 10 December 2017. https:\/\/aisel.aisnet.org\/icis2017\/TransformingSociety\/Presentations\/14.","DOI":"10.2139\/ssrn.3159131"},{"key":"e_1_3_6_116_1","doi-asserted-by":"publisher","DOI":"10.1111\/isj.12047"},{"key":"e_1_3_6_117_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2021\/16559"},{"key":"e_1_3_6_118_1","doi-asserted-by":"publisher","DOI":"10.17705\/1thci.00144"},{"key":"e_1_3_6_119_1","unstructured":"vom Brocke J Simons A Niehaves B et al. (2009) Reconstructing the giant: on the importance of rigour in documenting the literature search process. In: ECIS 2009 proceedings. 17. European conference on information systems (ECIS) Verona Italy 2009. https:\/\/aisel.aisnet.org\/ecis2009\/161."},{"issue":"2","key":"e_1_3_6_120_1","first-page":"xiii","article-title":"Analyzing the past to prepare for the future: writing a literature review","volume":"26","author":"Webster J","year":"2002","unstructured":"Webster J, Watson RT (2002) Analyzing the past to prepare for the future: writing a literature review. MIS Quarterly 26(2): xiii\u2013xxiii.","journal-title":"MIS Quarterly"},{"key":"e_1_3_6_121_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4612-4634-3_9"},{"key":"e_1_3_6_122_1","doi-asserted-by":"publisher","DOI":"10.1521\/soco.1995.13.3.319"},{"key":"e_1_3_6_123_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4612-5044-9_12"},{"key":"e_1_3_6_124_1","doi-asserted-by":"publisher","DOI":"10.1177\/0268396220925830"},{"key":"e_1_3_6_125_1","doi-asserted-by":"publisher","DOI":"10.1177\/0268396220978660"},{"key":"e_1_3_6_126_1","article-title":"Small data can play a big role in AI","author":"Wilson HJ","year":"2020","unstructured":"Wilson HJ, Daugherty PR (2020) Small data can play a big role in AI. Harvard Business Review. https:\/\/hbr.org\/2020\/02\/small-data-can-play-a-big-role-in-ai.","journal-title":"Harvard Business Review"},{"key":"e_1_3_6_127_1","doi-asserted-by":"publisher","DOI":"10.1016\/0749-5978(86)90044-0"},{"key":"e_1_3_6_128_1","article-title":"Slack hopes its AI will keep you from hating Slack","author":"Woyke E","year":"2018","unstructured":"Woyke E (2018) Slack hopes its AI will keep you from hating Slack. MIT Technology Review. https:\/\/www.technologyreview.com\/s\/609319\/slack-hopes-its-ai-will-keep-you-from-hating-slack\/.","journal-title":"MIT Technology Review"},{"key":"e_1_3_6_129_1","volume-title":"Case Study Research and Applications","author":"Yin RK","year":"2018","unstructured":"Yin RK (2018) Case Study Research and Applications. 6th edition. Thousand Oaks, CA: Sage.","edition":"6"},{"key":"e_1_3_6_130_1","doi-asserted-by":"publisher","DOI":"10.1111\/isj.12315"},{"key":"e_1_3_6_131_1","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00273"},{"key":"e_1_3_6_132_1","doi-asserted-by":"publisher","DOI":"10.1108\/JKM-01-2020-0008"},{"key":"e_1_3_6_133_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2021.1022"}],"container-title":["Journal of Information Technology"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/02683962241296883","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.1177\/02683962241296883","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/02683962241296883","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,1,6]],"date-time":"2026-01-06T04:05:43Z","timestamp":1767672343000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/02683962241296883"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,11,5]]},"references-count":132,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2025,3]]}},"alternative-id":["10.1177\/02683962241296883"],"URL":"https:\/\/doi.org\/10.1177\/02683962241296883","relation":{},"ISSN":["0268-3962","1466-4437"],"issn-type":[{"value":"0268-3962","type":"print"},{"value":"1466-4437","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,11,5]]}}}