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In both the private and government sectors, nonphysical violence happened more frequently than physical violence, and there was a reported lack of preparedness of many organizations to deal with the violence. Compared with private organizations, government organizations experienced more coworker and customer violence, but more private than government organizations believed that workplace violence caused the loss of key employees and clients. Correlation analysis found that a subculture of workplace violence appears to emerge over time, such that the more customer violence is experienced, the more is coworker violence, and the more the nonphysical violence, the more the physical violence. These findings are discussed with reference to international findings.<\/jats:p>","DOI":"10.1177\/0306624x11414545","type":"journal-article","created":{"date-parts":[[2011,7,5]],"date-time":"2011-07-05T20:31:39Z","timestamp":1309897899000},"page":"955-975","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":15,"title":["Workplace Violence in Hong Kong, China"],"prefix":"10.1177","volume":"56","author":[{"given":"T. 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