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Their emotional well-being can influence the quality of their relationships with patients and generally the outcome of their consultations. This qualitative study sought to identify the types of emotions that HCPs feel during conversations with vaccine-hesitant patients and their styles of interaction. Semi-structured interviews were conducted between June and November 2022 with 41 HCPs (mainly general practitioners and nurses) responsible for vaccinating patients: 23 in England and 18 in France. Framework analysis showed that participants reported numerous emotions, some associated with connection to patients (such as self-confidence and satisfaction) and others with distance (including anger, frustration, unease, and exhaustion). We identified four clusters of emotions reported together when reflecting on interactions with vaccine-hesitant patients: \u201cself-confidence and emotional empathy\u201d (satisfaction, sadness regarding the patient\u2019s situation); \u201canxiety and insecurity\u201d (doubts about skills, concern for the patients); \u201cexhaustion and weariness\u201d (feeling of incompetence, nervousness); and \u201cdiscredit and frustration\u201d (feeling discredited, anger). Three styles of interaction were identified: most HCPs reassured and encouraged patients to get vaccinated (\u201cpatient-centered\u201d style), some sought to convince them (\u201cadamant\u201d style), and some to inform them without discussion (\u201cdetached\u201d style). In our study, HCPs describing a patient-centered interaction style emphasized emotions of connection more than of distance in their discourse, in contrast to those describing an adamant or detached style. Our results suggest that training programs offered to HCPs involved in vaccination discussions should consider the importance of emotions associated with vaccine discussions.<\/jats:p>","DOI":"10.1177\/10497323251320921","type":"journal-article","created":{"date-parts":[[2025,4,11]],"date-time":"2025-04-11T02:54:47Z","timestamp":1744340087000},"page":"753-769","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":6,"title":["Healthcare Professionals\u2019 Emotions of Distance and Connection When Dealing With Patients\u2019 Vaccine Hesitancy: Interaction Styles, Values, and Implications"],"prefix":"10.1177","volume":"36","author":[{"given":"Emeline","family":"Brosset","sequence":"first","affiliation":[{"name":"ORS PACA, Southeastern Health Regional Observatory (Observatoire R\u00e9gional de la Sant\u00e9), Facult\u00e9 des Sciences M\u00e9dicales et Param\u00e9dicales"},{"name":"Unit\u00e9 des Virus \u00c9mergents (UVE)"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Emma","family":"Anderson","sequence":"additional","affiliation":[{"name":"Bristol Medical School"},{"name":", University of Bristol"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Amanda","family":"Garrison","sequence":"additional","affiliation":[{"name":"ORS PACA, Southeastern Health Regional Observatory (Observatoire R\u00e9gional de la Sant\u00e9), Facult\u00e9 des Sciences M\u00e9dicales et Param\u00e9dicales"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6392-3991","authenticated-orcid":false,"given":"Dawn","family":"Holford","sequence":"additional","affiliation":[{"name":"University of Bristol"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5639-0955","authenticated-orcid":false,"given":"Harriet","family":"Fisher","sequence":"additional","affiliation":[{"name":"Bristol Medical School"},{"name":", University of Bristol"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Patrick","family":"Peretti-Watel","sequence":"additional","affiliation":[{"name":"ORS PACA, Southeastern Health Regional Observatory (Observatoire R\u00e9gional de la Sant\u00e9), Facult\u00e9 des Sciences M\u00e9dicales et Param\u00e9dicales"},{"name":"Unit\u00e9 des Virus \u00c9mergents (UVE)"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Stephan","family":"Lewandowsky","sequence":"additional","affiliation":[{"name":"University of Bristol"},{"name":"University of Potsdam"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0339-0679","authenticated-orcid":false,"given":"Pierre","family":"Verger","sequence":"additional","affiliation":[{"name":"ORS PACA, Southeastern Health Regional Observatory (Observatoire R\u00e9gional de la Sant\u00e9), Facult\u00e9 des Sciences M\u00e9dicales et Param\u00e9dicales"},{"name":"Unit\u00e9 des Virus \u00c9mergents (UVE)"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2025,4,10]]},"reference":[{"key":"e_1_3_6_2_1","doi-asserted-by":"publisher","DOI":"10.1017\/dmp.2021.1"},{"key":"e_1_3_6_3_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.glmedi.2024.100051"},{"key":"e_1_3_6_4_1","doi-asserted-by":"publisher","DOI":"10.3399\/bjgp16X685957"},{"key":"e_1_3_6_5_1","doi-asserted-by":"publisher","DOI":"10.1046\/j.1365-2648.2000.01361.x"},{"key":"e_1_3_6_6_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12887-017-0783-2"},{"key":"e_1_3_6_7_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.vaccine.2020.12.019"},{"key":"e_1_3_6_8_1","doi-asserted-by":"publisher","DOI":"10.1038\/s41562-022-01431-6"},{"key":"e_1_3_6_9_1","volume-title":"Country-specific synthesis of the qualitative studies including ethnography and in-depth interviews with parents and healthcare professionals","author":"Cardano M.","year":"2022","unstructured":"Cardano M., Numerato D., Gariglio L., Hasmanov\u00e1 Marh\u00e1nkov\u00e1 J., Scavarda A., Cochis I. 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