{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,24]],"date-time":"2026-09-24T20:00:45Z","timestamp":1790280045708,"version":"4.1.0"},"reference-count":24,"publisher":"SAGE Publications","issue":"11","license":[{"start":{"date-parts":[[2025,11,6]],"date-time":"2025-11-06T00:00:00Z","timestamp":1762387200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Am J Hosp Palliat Care"],"published-print":{"date-parts":[[2026,11]]},"abstract":"<jats:sec>\n                    <jats:title>Background<\/jats:title>\n                    <jats:p>Palliative care patients undergoing transitions between hospital and home settings encounter significant challenges, necessitating specialised support services. The Rapid Palliative Care Inreach Division (RAPID) program was implemented to facilitate this transition utilising telehealth services.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Objectives<\/jats:title>\n                    <jats:p>This study aimed to evaluate the use of telehealth modalities and their association with consultation interventions within the RAPID program.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Design<\/jats:title>\n                    <jats:p>A retrospective clinical audit was conducted using electronic medical record data from patients seen by the RAPID palliative care service.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Setting\/Subjects<\/jats:title>\n                    <jats:p>The study took place in Australia, across a metropolitan health service. Data were collected from all patients referred to the RAPID program between October 2020 and March 2022, including those discharged home from inpatient palliative care or admitted under Hospital in the Home (HITH).<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Measurements<\/jats:title>\n                    <jats:p>Data included patient demographics, Palliative Care Outcomes Collaboration (PCOC) phase at each consultation, consultation modality (telephone, video, or in person), and intervention type (e.g. medication changes, education, referrals).<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>A total of 201 patients received 722 consultations: 76.18% by telephone, 18.56% by video, and 5.26% in person. Patients from non-English speaking backgrounds more frequently received video and in-person reviews. Video consultations were associated with higher intervention rates, particularly in Stable and Deteriorating phases. Patients under HITH had longer service involvement and more interventions than community-discharged patients.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusions<\/jats:title>\n                    <jats:p>The RAPID program highlights the role of tailored telehealth in transitional palliative care. Video consultations were linked to more frequent interventions, suggesting a potential clinical benefit that warrants further research into patient-centred outcomes and optimal modality use.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1177\/10499091251393425","type":"journal-article","created":{"date-parts":[[2025,11,6]],"date-time":"2025-11-06T17:14:51Z","timestamp":1762449291000},"page":"1173-1182","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":0,"title":["Examining Telehealth Modalities and Consultation Interventions in Palliative Care: Outcomes From an Innovative Rapid Palliative Care Inreach Division (RAPID) Program"],"prefix":"10.1177","volume":"43","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-6438-4195","authenticated-orcid":false,"given":"Russell","family":"Pearce","sequence":"first","affiliation":[{"name":"Monash Medical Centre"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1409-5771","authenticated-orcid":false,"given":"Patrick","family":"Steele","sequence":"additional","affiliation":[{"name":"Monash Medical Centre"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5175-3430","authenticated-orcid":false,"given":"Peter","family":"Poon","sequence":"additional","affiliation":[{"name":"Monash Medical Centre"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2025,11,6]]},"reference":[{"key":"e_1_3_4_2_2","doi-asserted-by":"publisher","DOI":"10.1046\/j.1532-5415.2003.51186.x"},{"key":"e_1_3_4_3_2","doi-asserted-by":"publisher","DOI":"10.1089\/jpm.2000.3.287"},{"key":"e_1_3_4_4_2","doi-asserted-by":"publisher","DOI":"10.1177\/02692163211023682"},{"key":"e_1_3_4_5_2","doi-asserted-by":"publisher","DOI":"10.1177\/0269216319870649"},{"key":"e_1_3_4_6_2","volume-title":"Telehealth: Rapid Adoption in Community Palliative Care due to COVID-19: Patient and Professional Evaluation","author":"Eastman P","year":"2021","unstructured":"Eastman P, Dowd A, White J, Carter J, Ely M. 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Telehealth in outpatient delivery of palliative care: a qualitative study of patient and physician views. Palliat Support Care. 2022;21:1-8.","journal-title":"Palliat Support Care"},{"key":"e_1_3_4_17_2","doi-asserted-by":"publisher","DOI":"10.1093\/tbm\/ibac044"},{"issue":"1","key":"e_1_3_4_18_2","first-page":"004189","article-title":"Telehealth outpatient palliative care in the COVID-19 pandemic: patient experience qualitative study","volume":"14","author":"Alcalde Castro MJ","year":"2023","unstructured":"Alcalde Castro MJ, Zaig S, Nissim R, et al. Telehealth outpatient palliative care in the COVID-19 pandemic: patient experience qualitative study. BMJ Support Palliat Care. 2023;14(e1):004189.","journal-title":"BMJ Support Palliat Care"},{"key":"e_1_3_4_19_2","unstructured":"Healthdirect Australia. Healthdirect video call. https:\/\/vcc.healthdirect.org.au\/login"},{"key":"e_1_3_4_20_2","unstructured":"Cisco. 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