{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,28]],"date-time":"2026-09-28T20:50:19Z","timestamp":1790628619145,"version":"4.1.0"},"reference-count":17,"publisher":"SAGE Publications","issue":"4","license":[{"start":{"date-parts":[[2018,5,21]],"date-time":"2018-05-21T00:00:00Z","timestamp":1526860800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"funder":[{"DOI":"10.13039\/100000097","name":"National Center for Research Resources","doi-asserted-by":"crossref","award":["UL1 RR025780"],"award-info":[{"award-number":["UL1 RR025780"]}],"id":[{"id":"10.13039\/100000097","id-type":"DOI","asserted-by":"crossref"}]}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["The Cleft Palate Craniofacial Journal"],"published-print":{"date-parts":[[2019,4]]},"abstract":"<jats:sec>\n                    <jats:title>Objective:<\/jats:title>\n                    <jats:p>This study aims to provide an understanding of the ways cleft palate (CP) and craniofacial teams address billing, administration, communication of clinical recommendations, appointment scheduling, and diagnosis-specific protocols.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Design:<\/jats:title>\n                    <jats:p>An online clinic administration survey was developed using data from an open-ended telephone questionnaire. The online survey was distributed by e-mail to the American Cleft Palate-Craniofacial Association (ACPA) nurse coordinator electronic mailing list, used regularly by the ACPA and its members to communicate with teams. The response was 34.1% (42\/123). Two incomplete records were excluded, as were any inconsistent responses of 3 teams submitting duplicate records.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results:<\/jats:title>\n                    <jats:p>Six (15.8%) of 38 teams do not charge for clinic visits. For all other teams, some or all providers bill individually for services (68.4%) or a single lump sum applies (10.5%). Patients of 34 (89.5%) of 38 teams occasionally or often neglect to schedule or attend follow-up appointments. Twenty-six (66.7%) of 39 team directors were plastic surgeons. Phone is a common method of contacting families for scheduling (60.0%) and appointment reminders (82.5%). Most teams\u2019 providers (90.0%) routinely communicate findings to each other during postclinical conference. Most teams saw patients with isolated cleft lip (43.6%), cleft lip and palate (64.1%), or isolated CP (59.0%) annually.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusions:<\/jats:title>\n                    <jats:p>The breadth of strategies team clinic administration strategies warrants further exploration of the variations and their effects on patient-centered outcomes including the quality of life, satisfaction, cost, and resource utilization.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1177\/1055665618776069","type":"journal-article","created":{"date-parts":[[2018,5,21]],"date-time":"2018-05-21T11:51:52Z","timestamp":1526903512000},"page":"508-513","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":21,"title":["Survey of North American Multidisciplinary Cleft Palate and Craniofacial Team Clinic Administration"],"prefix":"10.1177","volume":"56","author":[{"given":"Kristin D.","family":"Pfeifauf","sequence":"first","affiliation":[{"name":"Division of Plastic and Reconstructive Surgery, Department of Surgery, Cleft Palate and Craniofacial Institute, Washington University in Saint Louis School of Medicine, Saint Louis, MO, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Kamlesh B.","family":"Patel","sequence":"additional","affiliation":[{"name":"Division of Plastic and Reconstructive Surgery, Department of Surgery, Cleft Palate and Craniofacial Institute, Washington University in Saint Louis School of Medicine, Saint Louis, MO, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Alison","family":"Snyder-Warwick","sequence":"additional","affiliation":[{"name":"Division of Plastic and Reconstructive Surgery, Department of Surgery, Cleft Palate and Craniofacial Institute, Washington University in Saint Louis School of Medicine, Saint Louis, MO, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Gary B.","family":"Skolnick","sequence":"additional","affiliation":[{"name":"Division of Plastic and Reconstructive Surgery, Department of Surgery, Cleft Palate and Craniofacial Institute, Washington University in Saint Louis School of Medicine, Saint Louis, MO, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sibyl","family":"Scheve","sequence":"additional","affiliation":[{"name":"Cleft Palate and Craniofacial Institute, Saint Louis, MO, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sybill D.","family":"Naidoo","sequence":"additional","affiliation":[{"name":"Division of Plastic and Reconstructive Surgery, Department of Surgery, Cleft Palate and Craniofacial Institute, Washington University in Saint Louis School of Medicine, Saint Louis, MO, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2018,5,21]]},"reference":[{"key":"e_1_3_2_2_1","doi-asserted-by":"publisher","DOI":"10.1097\/PRS.0b013e3181e3b666"},{"key":"e_1_3_2_3_1","doi-asserted-by":"publisher","DOI":"10.1097\/PRS.0b013e3181ea90cf"},{"key":"e_1_3_2_4_1","unstructured":"American Cleft Palate-Craniofacial Association. CAT approval procedures manual (ACPA CAT approval). Available at http:\/\/www.acpa-cpf.org\/team_care\/commission_on_approval_of_teams\/cat_approval_procedures_manual\/. Accessed May 25 2017."},{"key":"e_1_3_2_5_1","unstructured":"American Cleft Palate-Craniofacial Association. Standards of team care for cleft palate and craniofacial teams (ACPA Standards). Available at http:\/\/www.acpa-cpf.org\/team_care\/standards\/. Accessed May 23 2017."},{"key":"e_1_3_2_6_1","doi-asserted-by":"publisher","DOI":"10.1097\/SCS.0000000000002385"},{"key":"e_1_3_2_7_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.fsc.2014.08.001"},{"key":"e_1_3_2_8_1","doi-asserted-by":"publisher","DOI":"10.1055\/s-2007-979275"},{"key":"e_1_3_2_9_1","unstructured":"Cleft Palate Foundation. Cleft lip\/palate & craniofacial specialists in your area. Available at http:\/\/www.cleftline.org\/parents-individuals\/team-care\/. 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