{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,2]],"date-time":"2026-05-02T00:45:40Z","timestamp":1777682740302,"version":"3.51.4"},"reference-count":45,"publisher":"SAGE Publications","issue":"1_suppl","license":[{"start":{"date-parts":[[2025,7,1]],"date-time":"2025-07-01T00:00:00Z","timestamp":1751328000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"},{"start":{"date-parts":[[2025,7,1]],"date-time":"2025-07-01T00:00:00Z","timestamp":1751328000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"funder":[{"name":"NIHR Policy Research Programme","award":["PR-R10-0514-25001"],"award-info":[{"award-number":["PR-R10-0514-25001"]}]}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["J Health Serv Res Policy"],"published-print":{"date-parts":[[2025,7]]},"abstract":"<jats:sec>\n                    <jats:title>Objectives<\/jats:title>\n                    <jats:p>The COVID-19 pandemic severely disrupted health and social care (HSC) services in many countries, including England. At the same time, it forced systems to respond innovatively to radically changed circumstances and challenges. This study identifies the impacts and emerging legacy of the pandemic for community-based multidisciplinary teams (MDTs) supporting older people with multiple long-term conditions living in their own homes.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>Thirty-eight strategic, operational, and frontline staff involved with MDTs in seven areas in England were interviewed between July 2020 and August 2021, as part of a wider evaluation of the Integrated Care and Support Pioneers programme. Interview transcripts were analysed thematically.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>Interviewees described an initial period of pandemic disruption characterised by uncertainty, shifting of priorities and resources within the HSC system towards emergency care, and redeployment of staff away from MDTs. These circumstances required the development of new ways of working with MDT patients\/clients and with one another. Remote, mostly virtual, MDT working between professionals was seen by most as a positive adaptation, though some felt that in-person meetings were better for the development of working relationships. Others raised concerns about access to, and quality of, care provided to vulnerable patients remotely, or in person but with a delay. At the local system level, the crisis response lowered barriers to collaboration between organisations, blurred professional roles, increased flexibility in the use of resources, and engendered a stronger sense of local cohesion among a wide range of staff in HSC. Most respondents wished to retain these attributes of the local system permanently.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusions<\/jats:title>\n                    <jats:p>The pandemic\u2019s legacy seemed to accelerate innovations in health and care provision and increased cohesion and closer working relationships. Remote ways of working were perceived to have improved the efficiency of MDT meetings and facilitated involvement of professionals external to MDTs. The implications for patient\/client care were more complex. We suggest that the potential impact on inequalities of remote access to, and provision of, care for people served by MDTs will need to be considered if these changes are to be maintained. The resilience of MDTs and the HSC system may be improved by upskilling staff and creating a more flexible workforce capable of working across organisations during future crises.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1177\/13558196251349410","type":"journal-article","created":{"date-parts":[[2025,7,19]],"date-time":"2025-07-19T12:27:01Z","timestamp":1752928021000},"page":"58-68","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":2,"title":["The impact and legacy of COVID-19 on community-based multidisciplinary teams organising integrated health and social care for older people with long-term conditions: Findings from the evaluation of the integrated care and support Pioneers"],"prefix":"10.1177","volume":"30","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-4099-7899","authenticated-orcid":false,"given":"Lucia","family":"Rehackova","sequence":"first","affiliation":[{"name":"Policy Innovation and Evaluation Research Unit, Department of Health Services Research and Policy, London School of Hygiene &amp; Tropical Medicine, London, UK"},{"name":"Department of Nursing, Midwifery, and Health, Northumbria University, Newcastle upon Tyne, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2205-4002","authenticated-orcid":false,"given":"Mary Alison","family":"Durand","sequence":"additional","affiliation":[{"name":"Policy Innovation and Evaluation Research Unit, Department of Health Services Research and Policy, London School of Hygiene &amp; Tropical Medicine, London, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0653-5095","authenticated-orcid":false,"given":"Agata","family":"Pacho","sequence":"additional","affiliation":[{"name":"Policy Innovation and Evaluation Research Unit, Department of Health Services Research and Policy, London School of Hygiene &amp; Tropical Medicine, London, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Gerald","family":"Wistow","sequence":"additional","affiliation":[{"name":"Policy Innovation and Evaluation Research Unit, Department of Health Services Research and Policy, London School of Hygiene &amp; Tropical Medicine, London, UK"},{"name":"Care Policy and Evaluation Centre, London School of Economics and Political Science, London, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-8343-5549","authenticated-orcid":false,"given":"Lavanya","family":"Thana","sequence":"additional","affiliation":[{"name":"Policy Innovation and Evaluation Research Unit, Department of Health Services Research and Policy, London School of Hygiene &amp; Tropical Medicine, London, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9847-2206","authenticated-orcid":false,"given":"Mustafa","family":"Al-Haboubi","sequence":"additional","affiliation":[{"name":"Policy Innovation and Evaluation Research Unit, Department of Health Services Research and Policy, London School of Hygiene &amp; Tropical Medicine, London, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9808-8466","authenticated-orcid":false,"given":"Nicholas","family":"Mays","sequence":"additional","affiliation":[{"name":"Policy Innovation and Evaluation Research Unit, Department of Health Services Research and Policy, London School of Hygiene &amp; Tropical Medicine, London, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"179","published-online":{"date-parts":[[2025,7,19]]},"reference":[{"key":"e_1_3_7_2_2","doi-asserted-by":"publisher","DOI":"10.1136\/bmjopen-2020-045343"},{"key":"e_1_3_7_3_2","unstructured":"Burn S Propper C Stoye G et al. What happened to English NHS hospital activity during the COVID-19 pandemic? Available from: https:\/\/ifs.org.uk\/sites\/default\/files\/output_url_files\/BN328-What-happened-to-English-NHS-hospital-activity-during-the-COVID-19-pandemic.pdf (Accessed 14 March 2024)."},{"key":"e_1_3_7_4_2","doi-asserted-by":"publisher","DOI":"10.1164\/rccm.202008-3212OC"},{"key":"e_1_3_7_5_2","volume-title":"Direct and Indirect health impacts of COVID-19 in England","author":"Department of Health and Social Care and Office for National Statistics","year":"2021","unstructured":"Department of Health and Social Care and Office for National Statistics. Direct and Indirect health impacts of COVID-19 in England. London, UK: Office for National Statistics, 2021. https:\/\/assets.publishing.service.gov.uk\/media\/61436e14e90e070446ce51f5\/S1366_Direct_and_indirect_health_impacts_of_C19_-_Short_Paper.pdf (Accessed 5 May 2025)."},{"key":"e_1_3_7_6_2","volume-title":"Rising from the COVID-19 crisis: policy responses in the long-term care sector","author":"Organisation for Economic Co-operation and Development","year":"2021","unstructured":"Organisation for Economic Co-operation and Development. Rising from the COVID-19 crisis: policy responses in the long-term care sector. UK: OECD Publishing, 2021. https:\/\/www.oecd.org\/en\/publications\/2021\/12\/rising-from-the-covid-19-crisis-policy-responses-in-the-long-term-care-sector_d0ea60ed.html (Accessed 5 May 2025)."},{"key":"e_1_3_7_7_2","doi-asserted-by":"publisher","DOI":"10.1186\/s12889-020-10070-3"},{"key":"e_1_3_7_8_2","article-title":"The psychological impact of COVID-19 pandemic on health care workers: a systematic review and meta-analysis","volume":"12","author":"Sun P","year":"2021","unstructured":"Sun P, Wang M, Song T. The psychological impact of COVID-19 pandemic on health care workers: a systematic review and meta-analysis. Front Psychol 2021; 12.","journal-title":"Front Psychol"},{"key":"e_1_3_7_9_2","doi-asserted-by":"publisher","DOI":"10.1080\/20008198.2021.1882781"},{"key":"e_1_3_7_10_2","article-title":"Interventions to support the resilience and mental health of frontline health and social care professionals during and after a disease outbreak, epidemic or pandemic: a mixed methods systematic review","volume":"11","author":"Pollock A","year":"2020","unstructured":"Pollock A, Campbell P, Cheyne J, et al. Interventions to support the resilience and mental health of frontline health and social care professionals during and after a disease outbreak, epidemic or pandemic: a mixed methods systematic review. Cochrane Database Syst Rev 2020; 11.","journal-title":"Cochrane Database Syst Rev"},{"key":"e_1_3_7_11_2","doi-asserted-by":"publisher","DOI":"10.1080\/13561820.2020.1823948"},{"key":"e_1_3_7_12_2","volume-title":"Integrating health and social care: a comparison of policy and progress across the four countries of the UK","author":"Reed S","year":"2021","unstructured":"Reed S, Oung C, Davies J, et al. Integrating health and social care: a comparison of policy and progress across the four countries of the UK. London: Nuffield Trust, 2021. https:\/\/www.nuffieldtrust.org.uk\/sites\/default\/files\/2021-12\/integrated-care-web.pdf (Accessed 5 May 2025)."},{"key":"e_1_3_7_13_2","unstructured":"Department of Health & Social Care. Joining up care for people places and populations: the government's proposals for health and care integration. Available from: https:\/\/assets.publishing.service.gov.uk\/media\/620e4c65d3bf7f4f0399cffc\/joining-up-care-for-people-places-and-populations-web-accessible.pdf (2022 Accessed 2 May 2024)."},{"key":"e_1_3_7_14_2","unstructured":"Department of Health and Social Care. People at the heart of care: adult social care reform white paper. Available from: https:\/\/assets.publishing.service.gov.uk\/media\/6234b0a6e90e0779a18d3f46\/people-at-the-heart-of-care-asc-reform-accessible-with-correction-slip.pdf (2021 Accessed 2 May 2024)."},{"key":"e_1_3_7_15_2","doi-asserted-by":"publisher","DOI":"10.5334\/ijic.5666"},{"key":"e_1_3_7_16_2","doi-asserted-by":"publisher","DOI":"10.5334\/ijic.5631"},{"key":"e_1_3_7_17_2","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-022-07971-x"},{"key":"e_1_3_7_18_2","volume-title":"Early evaluation of the integrated care and support Pioneers programme: final report","author":"Erens B","year":"2015","unstructured":"Erens B, Wistow G, Mounier-Jack S, et al. Early evaluation of the integrated care and support Pioneers programme: final report. London, UK: Policy Innovation Research Unit (PIRU), 2015. https:\/\/piru.ac.uk\/assets\/uploads\/files\/early-evaluation-of-ic-pioneers,-interim-report.pdf (Accessed 4 May 2025)."},{"key":"e_1_3_7_19_2","volume-title":"Evaluation of the integrated care and support Pioneers programme (2015-2020): results from the second survey (spring\/summer 2017) of Pioneer key informants","author":"Erens B","year":"2018","unstructured":"Erens B, Manacorda T, Douglas N, et al. Evaluation of the integrated care and support Pioneers programme (2015-2020): results from the second survey (spring\/summer 2017) of Pioneer key informants. London, UK: Policy Innovation Research Unit (PIRU), 2018. ic-pioneers-2017-ki-survey-report.pdf (Accessed 5 May 2025)."},{"key":"e_1_3_7_20_2","volume-title":"Evaluation of the integrated care and support Pioneers programme (2015-2020): results from the third survey (autumn 2018) of pioneer key informants","author":"Erens B","year":"2019","unstructured":"Erens B, Manacorda T, Durand MA, et al. Evaluation of the integrated care and support Pioneers programme (2015-2020): results from the third survey (autumn 2018) of pioneer key informants. London, UK: Policy Innovation Research Unit (PIRU), 2019. integrated-care-Pioneers-2018-key-informant-survey-report-final-sept-2019.pdf (Accessed 5 May 2025)."},{"key":"e_1_3_7_21_2","volume-title":"Evaluation of the integrated care and support Pioneers programme (2015-2020): results from the fourth survey (autumn 2019) of pioneer key informants","author":"Erens B","year":"2020","unstructured":"Erens B, Durand MA, Wistow G, et al. Evaluation of the integrated care and support Pioneers programme (2015-2020): results from the fourth survey (autumn 2019) of pioneer key informants. London, UK: Policy Innovation Research Unit (PIRU), 2020. Pioneers-2019-ki-survey-report-final-.pdf (Accessed 5 May 2025)."},{"key":"e_1_3_7_22_2","volume-title":"Evaluation of the integrated care and support Pioneers programme (2015-2020): results from the fifth survey (autumn 2020) of pioneer key informants: perceived effects of the Covid-19 pandemic on integration activities","author":"Erens B","year":"2021","unstructured":"Erens B, Durand MA, Wistow G, et al. Evaluation of the integrated care and support Pioneers programme (2015-2020): results from the fifth survey (autumn 2020) of pioneer key informants: perceived effects of the Covid-19 pandemic on integration activities. London, UK: Policy Innovation Research Unit (PIRU), 2021. fifth-key-informant-survey-report-erens-et-al-final-july-2021.pdf (Accessed 5 May 2025)."},{"key":"e_1_3_7_23_2","doi-asserted-by":"publisher","DOI":"10.1136\/bmjopen-2018-026509"},{"key":"e_1_3_7_24_2","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-021-06692-x"},{"issue":"1","key":"e_1_3_7_25_2","article-title":"Evaluating the role of community-based multi-disciplinary teams in England\u2019s Pioneer integrated health and social care programme: setting the scene","volume":"30","author":"Durand M","year":"2025","unstructured":"Durand M, Wistow G, Mays N. Evaluating the role of community-based multi-disciplinary teams in England\u2019s Pioneer integrated health and social care programme: setting the scene. J Health Serv Res Policy 2025; 30(Suppl 1), xxx-xxx [Note to Production Editor: paper is in this Supplement issue, page numbers to be added at production stage.].","journal-title":"J Health Serv Res Policy"},{"issue":"1","key":"e_1_3_7_26_2","article-title":"The role and functions of community-based multi-disciplinary teams (MDTs) in two Integrated Care and Support Pioneers: perspectives from local system leaders","volume":"30","author":"Pacho A","year":"2025","unstructured":"Pacho A, Wistow G, Mays N, et al. The role and functions of community-based multi-disciplinary teams (MDTs) in two Integrated Care and Support Pioneers: perspectives from local system leaders. J Health Serv Res Policy 2025; 30(Suppl 1), xxx-xxx [Note to Production Editor: paper is in this Supplement issue, page numbers to be added at production stage.].","journal-title":"J Health Serv Res Policy"},{"key":"e_1_3_7_27_2","doi-asserted-by":"publisher","DOI":"10.1080\/2159676X.2019.1628806"},{"key":"e_1_3_7_28_2","doi-asserted-by":"publisher","DOI":"10.1002\/capr.12360"},{"key":"e_1_3_7_29_2","doi-asserted-by":"publisher","DOI":"10.1191\/1478088706qp063oa"},{"key":"e_1_3_7_30_2","unstructured":"Lumivero. NVivo (Version 12) 2017. https:\/\/www.lumivero.com\/"},{"key":"e_1_3_7_31_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.healthpol.2021.08.002"},{"key":"e_1_3_7_32_2","first-page":"73","article-title":"Keeping what works: remote consultations during the COVID-19 pandemic","volume":"26","author":"Richardson E","year":"2020","unstructured":"Richardson E, Aissat D, Williams GA, et al. Keeping what works: remote consultations during the COVID-19 pandemic. Eurohealth 2020; 26: 73\u201376.","journal-title":"Eurohealth"},{"key":"e_1_3_7_33_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.healthpol.2021.04.016"},{"key":"e_1_3_7_34_2","doi-asserted-by":"publisher","DOI":"10.1016\/S2589-7500(20)30169-2"},{"key":"e_1_3_7_35_2","doi-asserted-by":"publisher","DOI":"10.1136\/bmjopen-2021-053440"},{"key":"e_1_3_7_36_2","unstructured":"NHS England. Improving access for all: reducing inequalities in access to general practice services. A resource for general practice providers and commissioners. Available from: https:\/\/www.england.nhs.uk\/wp-content\/uploads\/2017\/07\/inequalities-resource-sep-2018.pdf (2018 Accessed 14 March 2024)."},{"key":"e_1_3_7_37_2","doi-asserted-by":"publisher","DOI":"10.3399\/bjgp20X710933"},{"key":"e_1_3_7_38_2","doi-asserted-by":"publisher","DOI":"10.3399\/BJGP.2020.0948"},{"key":"e_1_3_7_39_2","doi-asserted-by":"publisher","DOI":"10.3399\/BJGPO.2021.0040"},{"key":"e_1_3_7_40_2","unstructured":"Paddison C McGill I. Digital primary care: improving access for all? Rapid evidence review. Available from: https:\/\/www.nuffieldtrust.org.uk\/sites\/default\/files\/2022-02\/digital-access-to-general-practice-evidence-review.pdf (2022 Accessed 14 March 2024)."},{"key":"e_1_3_7_41_2","volume-title":"Three key quality considerations for remote consultations","author":"Horton T","year":"2020","unstructured":"Horton T, Jones B. Three key quality considerations for remote consultations. London: The Health Foundation, 2020. https:\/\/www.health.org.uk\/features-and-opinion\/blogs\/three-key-quality-considerations-for-remote-consultations"},{"key":"e_1_3_7_42_2","volume-title":"The NHS long term plan","author":"NHS England","year":"2019","unstructured":"NHS England. The NHS long term plan. https:\/\/www.england.nhs.uk\/publication\/the-nhs-long-term-plan\/ (2019, Accessed 5 May 2025)."},{"key":"e_1_3_7_43_2","doi-asserted-by":"publisher","DOI":"10.1136\/bmjopen-2021-050043"},{"key":"e_1_3_7_44_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.japh.2021.12.013"},{"key":"e_1_3_7_45_2","volume-title":"COVID-19: dispensing volume up 25%, NPA reports","author":"Slawther E","year":"2020","unstructured":"Slawther E. COVID-19: dispensing volume up 25%, NPA reports. Chemist and Druggist, 2020. https:\/\/www.chemistanddruggist.co.uk\/CD006439\/COVID19-Dispensing-volume-up-25-NPA-reports\/ (Accessed 5 May 2025)."},{"key":"e_1_3_7_46_2","doi-asserted-by":"publisher","DOI":"10.1080\/13814788.2020.1820479"}],"container-title":["Journal of Health Services Research &amp; Policy"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/13558196251349410","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.1177\/13558196251349410","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/13558196251349410","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,4,29]],"date-time":"2026-04-29T08:43:55Z","timestamp":1777452235000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/13558196251349410"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,7]]},"references-count":45,"journal-issue":{"issue":"1_suppl","published-print":{"date-parts":[[2025,7]]}},"alternative-id":["10.1177\/13558196251349410"],"URL":"https:\/\/doi.org\/10.1177\/13558196251349410","relation":{},"ISSN":["1355-8196","1758-1060"],"issn-type":[{"value":"1355-8196","type":"print"},{"value":"1758-1060","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025,7]]}}}