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One aspect of the increased complexity is that a single patient may receive care from several care providers, which easily results in situations with potentially incoherent, uncoordinated, and interfering care processes. In order to describe and analyze such situations, the article introduces the notion of a process conglomeration. This is defined as a set of patient-care processes that all concern the same patient, that are overlapping in time, and that all are sharing the overall goal of improving or maintaining the health and social well-being of the patient. Problems and challenges of process conglomerations are investigated using coordination theory and models for continuous process improvement. In order to address the challenges, a solution is proposed in the form of a Coordination Hub, being an integrated software service that offers a number of information services for coordinating the activities of the processes in a process conglomeration. <\/jats:p>","DOI":"10.1177\/1460458214528822","type":"journal-article","created":{"date-parts":[[2014,4,30]],"date-time":"2014-04-30T03:36:33Z","timestamp":1398828993000},"page":"284-305","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":1,"title":["The coordination hub: Toward patient-centered and collaborative care processes"],"prefix":"10.1177","volume":"21","author":[{"given":"Monica","family":"Winge","sequence":"first","affiliation":[{"name":"Stockholm University, Sweden"}]},{"given":"Paul","family":"Johannesson","sequence":"additional","affiliation":[{"name":"Stockholm University, Sweden"}]},{"given":"Erik","family":"Perjons","sequence":"additional","affiliation":[{"name":"Stockholm University, Sweden"}]},{"given":"Benkt","family":"Wangler","sequence":"additional","affiliation":[{"name":"Stockholm University, Sweden"}]}],"member":"179","published-online":{"date-parts":[[2014,4,29]]},"reference":[{"key":"bibr1-1460458214528822","doi-asserted-by":"publisher","DOI":"10.1377\/hlthaff.28.1.64"},{"issue":"3","key":"bibr2-1460458214528822","first-page":"391","volume":"22","author":"Gibson TB","year":"2007","journal-title":"J Gen Intern Med"},{"key":"bibr3-1460458214528822","doi-asserted-by":"publisher","DOI":"10.1056\/NEJMhpr0706165"},{"key":"bibr4-1460458214528822","doi-asserted-by":"publisher","DOI":"10.1503\/cmaj.081483"},{"key":"bibr5-1460458214528822","doi-asserted-by":"publisher","DOI":"10.1001\/jama.293.5.565"},{"journal-title":"Factors that promote and hinder joint and integrated working between health and social care services","year":"2012","author":"Cameron A","key":"bibr6-1460458214528822"},{"key":"bibr7-1460458214528822","first-page":"41","volume-title":"Proceedings of the 9th international conference on wearable micro and nano technologies for personalized health","author":"Rigby M","year":"2012"},{"volume-title":"Rough crossings: family caregivers\u2019 Odysseys through the health care system","year":"1998","author":"Levine C","key":"bibr8-1460458214528822"},{"key":"bibr9-1460458214528822","doi-asserted-by":"publisher","DOI":"10.1177\/1460458212452496"},{"key":"bibr10-1460458214528822","doi-asserted-by":"publisher","DOI":"10.1016\/j.datak.2006.04.007"},{"first-page":"225","volume-title":"Proceedings of the 2008 ACM conference on computer supported cooperative work (CSCW \u201908)","author":"Abraham J","key":"bibr11-1460458214528822"},{"key":"bibr12-1460458214528822","doi-asserted-by":"publisher","DOI":"10.1046\/j.1365-2524.2002.00369.x"},{"key":"bibr13-1460458214528822","doi-asserted-by":"publisher","DOI":"10.1177\/002214650404500306"},{"volume-title":"Information security in a distributed healthcare domain: exploring the problems and needs of different healthcare providers","year":"2006","author":"\u00c5hlfeldt RM","key":"bibr14-1460458214528822"},{"key":"bibr15-1460458214528822","doi-asserted-by":"publisher","DOI":"10.1007\/s11606-009-1195-2"},{"key":"bibr16-1460458214528822","doi-asserted-by":"publisher","DOI":"10.2979\/esj.2007.5.3.39"},{"key":"bibr17-1460458214528822","doi-asserted-by":"publisher","DOI":"10.1007\/11311966_3"},{"key":"bibr18-1460458214528822","doi-asserted-by":"publisher","DOI":"10.1177\/1460458210365981"},{"volume-title":"The Deming management method","year":"1988","author":"Walton M","key":"bibr19-1460458214528822"},{"key":"bibr20-1460458214528822","doi-asserted-by":"publisher","DOI":"10.1145\/174666.174668"},{"key":"bibr21-1460458214528822","first-page":"113","volume-title":"McQuail\u2019s reader in mass communication theory","author":"Bordewijk J","year":"2002"},{"key":"bibr22-1460458214528822","unstructured":"CONTSYS. 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