{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,6]],"date-time":"2026-01-06T03:42:09Z","timestamp":1767670929857,"version":"3.48.0"},"reference-count":50,"publisher":"SAGE Publications","issue":"4","license":[{"start":{"date-parts":[[2022,10,1]],"date-time":"2022-10-01T00:00:00Z","timestamp":1664582400000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"},{"start":{"date-parts":[[2022,10,1]],"date-time":"2022-10-01T00:00:00Z","timestamp":1664582400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Health Informatics J"],"published-print":{"date-parts":[[2022,10]]},"abstract":"<jats:p>\n                    This paper aims at identifying user\u2019s information needs on Coronavirus and the differences of user\u2019s information needs between the online health community MedHelp and the question-and-answer forum Quora during the COVID-19 global pandemic. We obtained the posts in the sub-community\n                    <jats:italic toggle=\"yes\">Coronavirus<\/jats:italic>\n                    on MedHelp (195 posts with 1627 answers) and under the topic of\n                    <jats:italic toggle=\"yes\">COVID-19(2019-2020)<\/jats:italic>\n                    on Quora (263 posts with 8401 answers) via web scraping built on Selenium WebDriver. After preprocessing, we conducted topic modeling on both corpora and identified the best topic model for each corpus based on the diagnostic metrics. Leveraging the improved sqrt-cosine similarity measurement, we further compared the topic similarity between these two corpora. This study finds that there are common information needs on both platforms about vaccination and the essential elements of the disease including the onset symptoms, transmission routes, preventive measures, treatment and control of COVID-19. Some unique discussions on MedHelp are about psychological health, and therapeutic management of patients. Users on Quora have special interests of information about the association between vaccine and Luciferase, and attacks on Fauci after email trove released. The work is beneficial for researchers who aim to provide accurate information assistance and build effective online emergence response programs during the pandemic.\n                  <\/jats:p>","DOI":"10.1177\/14604582221142443","type":"journal-article","created":{"date-parts":[[2022,11,30]],"date-time":"2022-11-30T14:18:15Z","timestamp":1669817895000},"update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":1,"title":["Understanding information needs during COVID-19: A comparison study between an online health community and a Q&amp;A platform"],"prefix":"10.1177","volume":"28","author":[{"given":"Rachel X","family":"Peng","sequence":"first","affiliation":[{"name":"Penn State University"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1875-0438","authenticated-orcid":false,"given":"Ryan Yang","family":"Wang","sequence":"additional","affiliation":[{"name":"Penn State University"}]}],"member":"179","published-online":{"date-parts":[[2022,11,30]]},"reference":[{"unstructured":"Pew Research Center. 2013. 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