{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,5]],"date-time":"2026-05-05T00:08:56Z","timestamp":1777939736620,"version":"3.51.4"},"reference-count":101,"publisher":"SAGE Publications","issue":"1","license":[{"start":{"date-parts":[[2002,2,1]],"date-time":"2002-02-01T00:00:00Z","timestamp":1012521600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["New Media &amp; Society"],"published-print":{"date-parts":[[2002,2]]},"abstract":"<jats:p>This article introduces the idea of \u2018risk societies\u2019 to highlight how conventional views of the information economy are confounded by the productivity paradox, uncertain demand for new information and communication technologies (ICTs), and the heterogenous qualities of information. Confronting these realities, the communication industries are using monopolization strategies, surveillance, and technological design in their, often elusive, attempts to manage risk and turn the scarce resources of the media economy - time, money and attention - into economic value. These strategies erode the \u2018soft factors\u2019 of trust, confidence, social networks and privacy that are vital to people\u2019s willingness to embrace new ICTs and the legitimacy of the information society. Although these trends have created space for new privacy enhancing technologies and trust-brokers, the translation of sociocultural norms into technology and market-based solutions renders communicative spaces more opaque than ever.<\/jats:p>","DOI":"10.1177\/14614440222226280","type":"journal-article","created":{"date-parts":[[2003,7,19]],"date-time":"2003-07-19T01:53:44Z","timestamp":1058579624000},"page":"93-122","source":"Crossref","is-referenced-by-count":9,"title":["Illusions of perfect information and fantasies of control in the information society"],"prefix":"10.1177","volume":"4","author":[{"given":"Dwayne","family":"Winseck","sequence":"first","affiliation":[{"name":"Carleton University, Ottawa,"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"179","published-online":{"date-parts":[[2002,2,1]]},"reference":[{"key":"atypb1","first-page":"1","volume-title":"Technology and Privacy: The New Landscape","author":"Agre, P.","year":"1998"},{"key":"atypb2","volume-title":"\u2018Senate Committee Hearing on Children\u2019s Online Privacy\u2019","author":"American Library Association Washington Office Newsline (Alawon)","year":"1998"},{"key":"atypb3","first-page":"306","volume-title":"The Computer Age: A Twenty-Five Year View","author":"Arrow, K.","year":"1979"},{"key":"atypb4","unstructured":"AT&T et al.\n                      v.\n                      City of Portland and Multnomah County\n                      , US District Court Oregon, 1999, cv 99-65-PA."},{"key":"atypb5","volume-title":"Communication and the Transformation of Economics","author":"Babe, R.E.","year":"1995"},{"key":"atypb6","volume-title":"Europe and the Global Information Society","author":"Bangemann, M.","year":"1994"},{"key":"atypb7","volume-title":"speech given at the Spring 1998 Ad-Tech Conference","author":"Beausejour, D.F."},{"key":"atypb8","first-page":"1","volume-title":"Reflexive Modernization","author":"Beck, U.","year":"1994"},{"key":"atypb9","first-page":"164","author":"Bell, D.","year":"1989","journal-title":"Dissent"},{"key":"atypb10","volume-title":"The Simulation of Surveillance","author":"Bogard, W.","year":"1996"},{"key":"atypb11","volume-title":"The Death of Distance","author":"Cairncross, F.","year":"1997"},{"key":"atypb12","volume-title":"Habermas and the Public Sphere","author":"Calhoun, C.","year":"1992"},{"key":"atypb13","volume-title":"Project on Trends: A Joint Initiative of the Policy Research Secretariat and the Social Science and Humanities Research Council, Government of Canada","author":"Campbell, D."},{"key":"atypb14","volume-title":"Speech from the Throne to Open the First Session, Thirty-Sixth Parliament of Canada","author":"Canada"},{"key":"atypb15","volume-title":"First Session, Thirty-sixth Parliament","author":"Canada"},{"key":"atypb16","volume-title":"\u2018First Impressions\u2019","author":"Canadian Office of the Information Commissioner (COIC)","year":"1999"},{"key":"atypb17","volume-title":"Review of Regulatory Framework","author":"Canadian Radio-television and Telecommunications Commission (CRTC)","year":"1994"},{"key":"atypb18","volume-title":"Local Competition","author":"Canadian Radio-television and Telecommunications Commission (CRTC)","year":"1997"},{"key":"atypb19","volume-title":"Application Concerning Access by Internet Service Providers to Incumbent Cable Carriers\u2019 Telecommunications Facilities (December 99-11)","author":"Canadian Radio-television and Telecommunications Commission (CRTC)","year":"1999"},{"key":"atypb20","volume-title":"The Information Age: Economy, Society and Culture","author":"Castells, M.","year":"1996"},{"key":"atypb21","first-page":"B2","author":"Chen, K.","year":"1999","journal-title":"Wall Street Journal"},{"key":"atypb22","volume-title":"Absent Mandate","author":"Clarke, H.D.","year":"1996"},{"key":"atypb23","unstructured":"Comcast Cablevision\n                      v.\n                      Broward County\n                      , No. 99-6934-CIV. 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