{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,19]],"date-time":"2026-06-19T06:44:51Z","timestamp":1781851491144,"version":"3.54.5"},"reference-count":63,"publisher":"SAGE Publications","issue":"2","license":[{"start":{"date-parts":[[2007,4,1]],"date-time":"2007-04-01T00:00:00Z","timestamp":1175385600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["New Media &amp; Society"],"published-print":{"date-parts":[[2007,4]]},"abstract":"<jats:p>Data from 574 participants were used to assess perceptions of message, site, and sponsor credibility across four genres of websites; to explore the extent and effects of verifying web-based information; and to measure the relative influence of sponsor familiarity and site attributes on perceived credibility.The results show that perceptions of credibility differed, such that news organization websites were rated highest and personal websites lowest, in terms of message, sponsor, and overall site credibility, with e-commerce and special interest sites rated between these, for the most part.The results also indicated that credibility assessments appear to be primarily due to website attributes (e.g. design features, depth of content, site complexity) rather than to familiarity with website sponsors. Finally, there was a negative relationship between self-reported and observed information verification behavior and a positive relationship between self-reported verification and internet\/web experience.<\/jats:p>\n                  <jats:p>The findings are used to inform the theoretical development of perceived web credibility.<\/jats:p>","DOI":"10.1177\/1461444807075015","type":"journal-article","created":{"date-parts":[[2007,3,21]],"date-time":"2007-03-21T08:22:54Z","timestamp":1174465374000},"page":"319-342","source":"Crossref","is-referenced-by-count":553,"title":["The role of site features, user attributes, and information verification behaviors on the perceived credibility of web-based information"],"prefix":"10.1177","volume":"9","author":[{"given":"Andrew J.","family":"Flanagin","sequence":"first","affiliation":[{"name":"University of California, Santa Barbara, USA,"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Miriam J.","family":"Metzger","sequence":"additional","affiliation":[{"name":"University of California, Santa Barbara, USA,metzger comm.ucsb.edu"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2007,4,1]]},"reference":[{"key":"atypb1","volume-title":"Web Wisdom: How to Evaluate and Create Information Quality on the Web","author":"Alexander, J.E.","year":"1999"},{"key":"atypb2","doi-asserted-by":"publisher","DOI":"10.1177\/107769909407100420"},{"key":"atypb3","volume-title":"The Practice of Social Research","author":"Babbie, E.","year":"1986","edition":"4"},{"key":"atypb4","doi-asserted-by":"publisher","DOI":"10.1086\/267745"},{"issue":"5","key":"atypb5","first-page":"44","volume":"16","author":"Brandt, D.S.","year":"1996","journal-title":"Computers in Libraries"},{"key":"atypb6","first-page":"553","volume":"16","author":"Burgoon, J.K.","year":"2000","journal-title":"Behaviour"},{"key":"atypb7","unstructured":"Chaffee, S.H. (1982) `Mass Media and Interpersonal Channels: Competitive, Convergent, or Complementary?', in G. Gumpert and R. Cathcart (eds) Inter\/Media: Interpersonal Communication in a Media World, pp. 57\u201477. New York: Oxford University Press."},{"key":"atypb8","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.37.8.1387"},{"key":"atypb9","doi-asserted-by":"publisher","DOI":"10.1080\/03637757609375920"},{"key":"atypb10","doi-asserted-by":"publisher","DOI":"10.1177\/107769907705400109"},{"key":"atypb11","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.10.1.104"},{"key":"atypb12","doi-asserted-by":"publisher","DOI":"10.1080\/00335637609383350"},{"key":"atypb13","unstructured":"Eagly, A.H., W. Wood and S. Chaiken (1981) `An Attribution Analysis of Persuasion', in J.H. Harvey, W. Ickes and R.F. Kidd (eds) New Directions in Attribution Research (Vol. 3), pp. 37\u201462. Hillsdale, NJ: Lawrence Erlbaum."},{"key":"atypb14","volume":"6","author":"Eastin, M.S.","year":"2001","journal-title":"Communication"},{"key":"atypb15","doi-asserted-by":"publisher","DOI":"10.1136\/bmj.324.7337.573"},{"issue":"3","key":"atypb16","first-page":"515","volume":"77","author":"Flanagin,A.J.","year":"2000","journal-title":"Mass Communication Quarterly"},{"key":"atypb17","doi-asserted-by":"publisher","DOI":"10.1016\/S0747-5632(03)00021-9"},{"key":"atypb18","doi-asserted-by":"publisher","DOI":"10.1145\/634067.634242"},{"key":"atypb19","volume-title":"Proceedings of ACM CHI 2001 Conference on Human Factors in Computing Systems","author":"Fogg, B.J."},{"issue":"2","key":"atypb20","first-page":"239","volume":"51","author":"Freeman, K.S.","year":"2004","journal-title":"Technical Communication"},{"key":"atypb21","volume-title":"Persuasion, Social Influence and Compliance Gaining","author":"Gass, R.H.","year":"1999"},{"key":"atypb22","doi-asserted-by":"publisher","DOI":"10.1177\/107769908806500202"},{"key":"atypb23","volume-title":"Digital Literacy","author":"Gilster, P.","year":"1997"},{"key":"atypb24","volume-title":"Perceptions of Reliability","author":"GomdaWeb","year":"1998"},{"key":"atypb25","first-page":"1","volume":"6","author":"Greenberg, B.S.","year":"1974","journal-title":"News Research Bulletin of the American Newspaper Publishers Association"},{"key":"atypb26","doi-asserted-by":"publisher","DOI":"10.1177\/107769908806500203"},{"key":"atypb27","doi-asserted-by":"publisher","DOI":"10.1086\/269308"},{"key":"atypb28","volume-title":"paper presented at the Annual Meetings of the International Communication Association","author":"Ha, J."},{"key":"atypb29","volume-title":"An Internet Education: A Guide to Doing Research on the Internet","author":"Harris, C.","year":"1996"},{"key":"atypb30","volume-title":"Communication and Persuasion. New Haven, CT","author":"Hovland, C.I.","year":"1953"},{"key":"atypb31","first-page":"325","volume":"75","author":"Johnson,T.J.","year":"1998","journal-title":"Mass Communication Quarterly"},{"key":"atypb32","first-page":"865","volume":"77","author":"Johnson, T.J.","year":"2000","journal-title":"Mass Communication Quarterly"},{"key":"atypb33","first-page":"619","volume":"79","author":"Johnson,T.J.","year":"2002","journal-title":"Mass Communication Quarterly"},{"key":"atypb34","volume-title":"Exploring the Internet: Using Critical Thinking Skills","author":"Jones, D.","year":"1998"},{"key":"atypb35","first-page":"846","volume":"77","author":"Kim, S.T.","year":"2001","journal-title":"Mass Communication Quarterly"},{"key":"atypb36","doi-asserted-by":"publisher","DOI":"10.1207\/S15327825MCS0404_4"},{"key":"atypb37","volume-title":"Successful Nonverbal Communication: Principles and Applications","author":"Leathers, D.G.","year":"1992"},{"key":"atypb38","doi-asserted-by":"publisher","DOI":"10.1080\/03637756609375482"},{"key":"atypb39","doi-asserted-by":"publisher","DOI":"10.1080\/03637757409375845"},{"key":"atypb40","doi-asserted-by":"publisher","DOI":"10.1080\/08838157509363777"},{"key":"atypb41","doi-asserted-by":"publisher","DOI":"10.1207\/s15567419cy2701_10"},{"key":"atypb42","doi-asserted-by":"publisher","DOI":"10.1177\/107769908005700315"},{"key":"atypb43","doi-asserted-by":"publisher","DOI":"10.1177\/107769908906600202"},{"key":"atypb44","volume-title":"Persuasion:Theory and Research","author":"O'Keefe, D.J.","year":"2002","edition":"2"},{"issue":"3","key":"atypb45","first-page":"1","volume":"5","author":"Palmer, J.W.","year":"2000","journal-title":"Journal of Computer-mediated Communication"},{"key":"atypb46","first-page":"643","volume":"79","author":"Papacharissi, Z.","year":"2002","journal-title":"Mass Communication Quarterly"},{"key":"atypb47","doi-asserted-by":"publisher","DOI":"10.4324\/9781410606884"},{"key":"atypb48","volume-title":"The Internet News Audience Goes Ordinary'","author":"Pew Research Center for the People and the Press","year":"1999"},{"key":"atypb49","doi-asserted-by":"publisher","DOI":"10.1177\/107769907905600127"},{"key":"atypb50","doi-asserted-by":"publisher","DOI":"10.1177\/107769908706400104"},{"key":"atypb51","doi-asserted-by":"publisher","DOI":"10.1080\/00335637109383084"},{"key":"atypb52","doi-asserted-by":"publisher","DOI":"10.1080\/014492900750000063"},{"key":"atypb53","doi-asserted-by":"publisher","DOI":"10.1177\/0267323100015001002"},{"key":"atypb54","volume-title":"Proceedings of the AMIA Symposium","author":"Shon, J."},{"key":"atypb55","doi-asserted-by":"publisher","DOI":"10.1177\/009365094021001006"},{"key":"atypb56","first-page":"55","volume":"75","author":"Sundar, S.S.","year":"1998","journal-title":"Mass Communication Quarterly"},{"key":"atypb57","first-page":"373","volume":"76","author":"Sundar, S.S.","year":"1999","journal-title":"Mass Communication Quarterly"},{"key":"atypb58","doi-asserted-by":"publisher","DOI":"10.1177\/009365000027006001"},{"key":"atypb59","doi-asserted-by":"publisher","DOI":"10.1111\/j.1460-2466.2001.tb02872.x"},{"key":"atypb60","doi-asserted-by":"crossref","unstructured":"Tseng, S. and B.J. Fogg (1999) `Credibility and Computing Technology', Communications of the ACM 42(5): 39\u201444.","DOI":"10.1145\/301353.301402"},{"key":"atypb61","volume-title":"Census 2000","author":"US Census Bureau","year":"2000"},{"key":"atypb62","doi-asserted-by":"publisher","DOI":"10.1177\/107769909407100115"},{"key":"atypb63","doi-asserted-by":"publisher","DOI":"10.1080\/00335636809382870"}],"container-title":["New Media &amp; Society"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/1461444807075015","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/1461444807075015","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,5,2]],"date-time":"2026-05-02T05:29:30Z","timestamp":1777699770000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/1461444807075015"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2007,4]]},"references-count":63,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2007,4]]}},"alternative-id":["10.1177\/1461444807075015"],"URL":"https:\/\/doi.org\/10.1177\/1461444807075015","relation":{},"ISSN":["1461-4448","1461-7315"],"issn-type":[{"value":"1461-4448","type":"print"},{"value":"1461-7315","type":"electronic"}],"subject":[],"published":{"date-parts":[[2007,4]]}}}