{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,4]],"date-time":"2026-05-04T23:25:50Z","timestamp":1777937150550,"version":"3.51.4"},"reference-count":51,"publisher":"SAGE Publications","issue":"12","license":[{"start":{"date-parts":[[2021,9,3]],"date-time":"2021-09-03T00:00:00Z","timestamp":1630627200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"},{"start":{"date-parts":[[2021,9,3]],"date-time":"2021-09-03T00:00:00Z","timestamp":1630627200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"funder":[{"name":"Association for Information Science & Technology Special Interest Group on Information Needs, Seeking, and Use","award":["Elfreda A. Chatman Research Award"],"award-info":[{"award-number":["Elfreda A. Chatman Research Award"]}]}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["New Media &amp; Society"],"published-print":{"date-parts":[[2023,12]]},"abstract":"<jats:p>Sympathy sockpuppets are false online identities used for purposes of extracting care work from others. While online community infiltration for nefarious purposes is a well-documented phenomenon, people may also join online communities using deceptive personas (\u201csockpuppet\u201d accounts) for non-nefarious reasons, such as to gain sympathy or cultivate a sense of belonging in a group. In comparison with scamming and trolling, this more subtle form of online deception is not well understood, and to date, its impacts on individuals and communities have not been fully articulated. This knowledge gap leaves communities without guidance when managing the impacts of this sympathy sockpuppet deception. We interviewed people who had been members of online communities that discovered sympathy sockpuppets in their midst to explore and characterize the phenomenon of sympathy sockpuppetry and to provide guidance for other individuals and communities that encounter similar forms of online deception.<\/jats:p>","DOI":"10.1177\/14614448211040521","type":"journal-article","created":{"date-parts":[[2021,9,3]],"date-time":"2021-09-03T07:02:27Z","timestamp":1630652547000},"page":"3328-3349","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":3,"title":["\u201cEmotional strip-mining\u201d: Sympathy sockpuppets in online communities"],"prefix":"10.1177","volume":"25","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-4860-384X","authenticated-orcid":false,"given":"Devon","family":"Greyson","sequence":"first","affiliation":[{"name":"University of Massachusetts Amherst, USA; The University of British Columbia, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Kaitlin L","family":"Costello","sequence":"additional","affiliation":[{"name":"Rutgers University\u2013New Brunswick, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"179","published-online":{"date-parts":[[2021,9,3]]},"reference":[{"key":"e_1_3_4_2_1","unstructured":"Bromwich JE Marcus E (2020) The anonymous professor who wasn\u2019t. The New York Times 4 August. Available at: https:\/\/www.nytimes.com\/2020\/08\/04\/style\/college-coronavirus-hoax.html (accessed 20 December 2020)."},{"key":"e_1_3_4_3_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-2885.1996.tb00127.x"},{"key":"e_1_3_4_4_1","doi-asserted-by":"publisher","DOI":"10.1080\/03637759409376340"},{"key":"e_1_3_4_5_1","volume-title":"Constructing Grounded Theory","author":"Charmaz K","year":"2014","unstructured":"Charmaz K (2014) Constructing Grounded Theory. 2nd ed. Thousand Oaks, CA: SAGE.","edition":"2"},{"key":"e_1_3_4_6_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444817748578"},{"key":"e_1_3_4_7_1","doi-asserted-by":"publisher","DOI":"10.1108\/JD-07-2016-0096"},{"key":"e_1_3_4_8_1","unstructured":"Cross AC (2019) I\u2019m not who I am: self-presentation in online communities. PhD Thesis North Dakota State University Fargo ND. Available at: http:\/\/search.proquest.com\/pqdtglobal\/docview\/2334772364\/abstract\/F1C61D0096BA4A77PQ\/1 (accessed 15 November 2020)."},{"key":"e_1_3_4_9_1","doi-asserted-by":"publisher","DOI":"10.1080\/01972243.2017.1391909"},{"key":"e_1_3_4_10_1","first-page":"29","volume-title":"Communities in Cyberspace","author":"Donath J","year":"1999","unstructured":"Donath J (1999) Identity and deception in the virtual community. In: Smith MA, Kollock P (eds) Communities in Cyberspace. New York: Routledge, pp. 29\u201359."},{"key":"e_1_3_4_11_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2016.06.052"},{"key":"e_1_3_4_12_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-54383-9_5"},{"key":"e_1_3_4_13_1","doi-asserted-by":"publisher","DOI":"10.1177\/0093650213480175"},{"key":"e_1_3_4_14_1","doi-asserted-by":"publisher","DOI":"10.1146\/annurev.soc.31.041304.122317"},{"key":"e_1_3_4_15_1","doi-asserted-by":"publisher","DOI":"10.1525\/sp.2002.49.4.455"},{"key":"e_1_3_4_16_1","doi-asserted-by":"publisher","DOI":"10.1097\/00007611-200007000-00005"},{"key":"e_1_3_4_17_1","unstructured":"Flaherty C (2020a) Prominent scholar outs herself as white just as she faced exposure for claiming to be Black. Inside Higher Ed 4 September. Available at: https:\/\/www.insidehighered.com\/news\/2020\/09\/04\/prominent-scholar-outs-herself-white-just-she-faced-exposure-claiming-be-black (accessed 20 December 2020)."},{"key":"e_1_3_4_18_1","unstructured":"Flaherty C (2020b) Unmasking another white professor allegedly posing as a person of color. Inside Higher Ed 29 October. Available at: https:\/\/www.insidehighered.com\/news\/2020\/10\/29\/unmasking-another-white-professor-allegedly-posing-person-color (accessed 20 December 2020)."},{"key":"e_1_3_4_19_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12144-020-01121-4."},{"key":"e_1_3_4_20_1","doi-asserted-by":"publisher","DOI":"10.1109\/TPC.2011.2172731"},{"key":"e_1_3_4_21_1","doi-asserted-by":"publisher","DOI":"10.1002\/asi.24012"},{"key":"e_1_3_4_22_1","doi-asserted-by":"publisher","DOI":"10.1177\/1071181320641318"},{"key":"e_1_3_4_23_1","doi-asserted-by":"publisher","DOI":"10.1080\/01638530701739181"},{"key":"e_1_3_4_24_1","doi-asserted-by":"publisher","DOI":"10.1177\/146144804044331"},{"key":"e_1_3_4_25_1","doi-asserted-by":"publisher","DOI":"10.1177\/1049732305276687"},{"key":"e_1_3_4_26_1","doi-asserted-by":"publisher","DOI":"10.1002\/9781118786352.wbieg0127"},{"key":"e_1_3_4_27_1","doi-asserted-by":"publisher","DOI":"10.1177\/089443930202000305"},{"key":"e_1_3_4_28_1","doi-asserted-by":"crossref","unstructured":"Kumar S Cheng J Leskovec J (2017) Antisocial behavior on the web: characterization and detection. In: Proceedings of the 26th international conference on World Wide Web (WWW \u201917) companion Republic and Canton of Geneva 2017 pp. 947\u2013950. International World Wide Web Conferences Steering Committee. Available at: https:\/\/dl.acm.org\/doi\/10.1145\/3041021.3051106","DOI":"10.1145\/3041021.3051106"},{"key":"e_1_3_4_29_1","unstructured":"Leroux D (2019) Distorted Descent\u202f: White Claims to Indigenous Identity. University of Manitoba Press. Available at: http:\/\/silk.library.umass.edu\/login?url=https:\/\/search.ebscohost.com\/login.aspx?direct=true&db=cat06087a&AN=umass.017136715&site=eds-live&scope=site (accessed 20 December 2020)."},{"key":"e_1_3_4_30_1","doi-asserted-by":"publisher","DOI":"10.17953\/AICRJ.43.4.LEROUX"},{"key":"e_1_3_4_31_1","unstructured":"McNelis M (2013) Relational deception: \u2018til Facebook due us part. Master Thesis Auburn University Auburn AL. Available at: https:\/\/etd.auburn.edu\/handle\/10415\/3508 (accessed 29 November 2020)."},{"key":"e_1_3_4_32_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.paid.2017.01.025"},{"key":"e_1_3_4_33_1","doi-asserted-by":"publisher","DOI":"10.1023\/B:GRUP.0000011943.73672.9b"},{"key":"e_1_3_4_34_1","doi-asserted-by":"publisher","DOI":"10.1093\/sp\/jxw006"},{"key":"e_1_3_4_35_1","doi-asserted-by":"publisher","DOI":"10.1080\/14681994.2020.1714577"},{"key":"e_1_3_4_36_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2013.07.053"},{"key":"e_1_3_4_37_1","doi-asserted-by":"publisher","DOI":"10.1108\/INTR-03-2019-0095"},{"key":"e_1_3_4_38_1","doi-asserted-by":"publisher","DOI":"10.1080\/01972243.2017.1391911"},{"key":"e_1_3_4_39_1","doi-asserted-by":"publisher","DOI":"10.1002\/asi.23902"},{"key":"e_1_3_4_40_1","doi-asserted-by":"publisher","DOI":"10.1177\/0165551510365390"},{"key":"e_1_3_4_41_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-49570-1_24"},{"key":"e_1_3_4_42_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461445609358518"},{"key":"e_1_3_4_43_1","unstructured":"Suler J (1999) Do Boys (and Girls) Just Wanna Have Fun? Gender-Switching in Cyberspace. Available at: http:\/\/truecenterpublishing.com\/psycyber\/genderswap.html (accessed 20 December 2020)."},{"key":"e_1_3_4_44_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1745-7939.2012.01227.x"},{"key":"e_1_3_4_45_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1460-2466.2011.01619.x"},{"key":"e_1_3_4_46_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-96334-1_31"},{"key":"e_1_3_4_47_1","doi-asserted-by":"publisher","DOI":"10.1109\/TIFS.2014.2332820"},{"key":"e_1_3_4_48_1","doi-asserted-by":"publisher","DOI":"10.1177\/0894439304271534"},{"key":"e_1_3_4_49_1","doi-asserted-by":"publisher","DOI":"10.1080\/01463373.2015.1103286"},{"key":"e_1_3_4_50_1","doi-asserted-by":"publisher","DOI":"10.4324\/9780429468360-2"},{"key":"e_1_3_4_51_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chiabu.2014.08.006"},{"key":"e_1_3_4_52_1","doi-asserted-by":"crossref","unstructured":"Zhou L Sung Y (2008) Cues to deception in online Chinese groups. In: Proceedings of the 41st annual Hawaii international conference on system sciences (HICSS 2008) January p. 146. Available at: https:\/\/ieeexplore.ieee.org\/document\/4438849","DOI":"10.1109\/HICSS.2008.109"}],"container-title":["New Media &amp; Society"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/14614448211040521","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.1177\/14614448211040521","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/14614448211040521","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,5,2]],"date-time":"2026-05-02T03:52:39Z","timestamp":1777693959000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/14614448211040521"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,9,3]]},"references-count":51,"journal-issue":{"issue":"12","published-print":{"date-parts":[[2023,12]]}},"alternative-id":["10.1177\/14614448211040521"],"URL":"https:\/\/doi.org\/10.1177\/14614448211040521","relation":{},"ISSN":["1461-4448","1461-7315"],"issn-type":[{"value":"1461-4448","type":"print"},{"value":"1461-7315","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021,9,3]]}}}