{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,4]],"date-time":"2026-05-04T23:28:13Z","timestamp":1777937293591,"version":"3.51.4"},"reference-count":63,"publisher":"SAGE Publications","issue":"2","license":[{"start":{"date-parts":[[2023,7,31]],"date-time":"2023-07-31T00:00:00Z","timestamp":1690761600000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"},{"start":{"date-parts":[[2023,7,31]],"date-time":"2023-07-31T00:00:00Z","timestamp":1690761600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"funder":[{"DOI":"10.13039\/501100004403","name":"Th\u00fcringer Aufbaubank","doi-asserted-by":"publisher","award":["2021 FGI 0008"],"award-info":[{"award-number":["2021 FGI 0008"]}],"id":[{"id":"10.13039\/501100004403","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["New Media &amp; Society"],"published-print":{"date-parts":[[2025,2]]},"abstract":"<jats:p>With more than 50% of the world\u2019s population living in urban areas, the smart city concept has been introduced as a solution to urbanization problems, with a focus on technological and social innovation. However, critics argue that the concept is more about marketing than actual benefits for citizens. Given the limitations of conventional and formalized e-participation and smart city procedures, we highlight the value of shared citizen knowledge and the potential of e-interaction in this context by analyzing city-related informal social media communication, following recent calls to embrace citizens\u2019 opinions in the smart city framework. This work focuses on major German cities with more than 100,000 inhabitants. The authors identify nine categories of interest in citizens\u2019 discussions. Unlike official channels, citizens tend to focus on social and societal issues. The results of this study can complement existing tools by including citizens\u2019 perspectives in smart city decision-making processes.<\/jats:p>","DOI":"10.1177\/14614448231187032","type":"journal-article","created":{"date-parts":[[2023,7,31]],"date-time":"2023-07-31T07:11:43Z","timestamp":1690787503000},"page":"975-994","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":1,"title":["Exploring citizen discussions\u2019 potential to inform smart city agendas: Insights from German-city-centered online communities"],"prefix":"10.1177","volume":"27","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-1209-1777","authenticated-orcid":false,"given":"Max","family":"Schindler","sequence":"first","affiliation":[{"name":"Ilmenau University of Technology, Germany"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3530-797X","authenticated-orcid":false,"given":"Emese","family":"Domahidi","sequence":"additional","affiliation":[{"name":"Ilmenau University of Technology, Germany"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"179","published-online":{"date-parts":[[2023,7,31]]},"reference":[{"key":"e_1_3_4_2_1","doi-asserted-by":"publisher","DOI":"10.3390\/smartcities2020019"},{"key":"e_1_3_4_3_1","doi-asserted-by":"publisher","DOI":"10.1257\/jep.31.2.211"},{"key":"e_1_3_4_4_1","doi-asserted-by":"publisher","DOI":"10.4335\/14.4.873-891(2016)"},{"key":"e_1_3_4_5_1","doi-asserted-by":"publisher","DOI":"10.24818\/amp\/2020.35-01"},{"issue":"2021","key":"e_1_3_4_6_1","first-page":"4884","article-title":"Discussing politics on SNSs across national contexts: a comparison between Facebook and Twitter users in France and Japan","volume":"15","author":"Audemard J","year":"2021","unstructured":"Audemard J (2021) Discussing politics on SNSs across national contexts: a comparison between Facebook and Twitter users in France and Japan. International Journal of Communication 15(2021): 4884\u20134907.","journal-title":"International Journal of Communication"},{"key":"e_1_3_4_7_1","doi-asserted-by":"publisher","DOI":"10.1177\/0956797615594620"},{"key":"e_1_3_4_8_1","doi-asserted-by":"publisher","DOI":"10.1146\/annurev-psych-010419-050944"},{"key":"e_1_3_4_9_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.future.2020.03.057"},{"key":"e_1_3_4_10_1","doi-asserted-by":"publisher","DOI":"10.1145\/2133806.2133826"},{"key":"e_1_3_4_11_1","first-page":"1100","article-title":"Participatory inequality across countries: contacting public officials online and offline","volume":"41","author":"Boulianne S","year":"2022","unstructured":"Boulianne S (2022) Participatory inequality across countries: contacting public officials online and offline. Social Science Computer Review 41: 1100\u20131513.","journal-title":"Social Science Computer Review"},{"key":"e_1_3_4_12_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10708-018-9845-8"},{"key":"e_1_3_4_13_1","doi-asserted-by":"publisher","DOI":"10.1177\/0263774X18806508"},{"key":"e_1_3_4_14_1","doi-asserted-by":"publisher","DOI":"10.1080\/15456870.2015.972282"},{"key":"e_1_3_4_15_1","unstructured":"Cetin F Nell R Schofer A (2020) POSITIV: B\u00fcrgerinnen Als Freunde? Potenziale Von Sozialen Medien in Der \u00d6ffentlichen Verwaltung. Fraunhofer-Institut f\u00fcr Arbeitswirtschaft und Organisation IAO. Available at: https:\/\/www.morgenstadt.de\/content\/dam\/morgenstadt\/de\/documents\/projects\/Broschuere_Buergerinnen_als_Freunde_Potenziale_von_Sozialen_Medien_in_der_oeffentlichen_Verwaltung_.pdf (accessed 06 January 2022)."},{"key":"e_1_3_4_16_1","doi-asserted-by":"publisher","DOI":"10.1093\/oso\/9780198733607.001.0001"},{"key":"e_1_3_4_17_1","doi-asserted-by":"publisher","DOI":"10.3233\/IP-190214"},{"key":"e_1_3_4_18_1","first-page":"621","volume-title":"Tagungsband Multikonferenz Wirtschaftsinformatik 2018: Data Driven X Turning Data into Value","author":"Distel B","year":"2018","unstructured":"Distel B, Becker J (2018) A long and winding road? Analyzing E-government website maturity in Germany. In: Drews P, Funk B, Niemeyer P, et al (eds) Tagungsband Multikonferenz Wirtschaftsinformatik 2018: Data Driven X Turning Data into Value. 2nd ed. L\u00fcneburg: Leuphana Universit\u00e4t, pp. 621\u2013632.","edition":"2"},{"key":"e_1_3_4_19_1","volume-title":"The Just City","author":"Fainstein S","year":"2010","unstructured":"Fainstein S (2010) The Just City. Ithaca, NY: Cornell University Press."},{"key":"e_1_3_4_20_1","doi-asserted-by":"publisher","DOI":"10.1177\/2056305118763366"},{"key":"e_1_3_4_21_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12889-019-7626-z"},{"key":"e_1_3_4_22_1","doi-asserted-by":"publisher","DOI":"10.5821\/ace.v4i12.2483"},{"key":"e_1_3_4_23_1","doi-asserted-by":"publisher","DOI":"10.3390\/jpm12050797"},{"key":"e_1_3_4_24_1","doi-asserted-by":"publisher","DOI":"10.1002\/pra2.2015.14505201008"},{"key":"e_1_3_4_25_1","doi-asserted-by":"publisher","DOI":"10.1177\/10963480221081115."},{"key":"e_1_3_4_26_1","doi-asserted-by":"publisher","DOI":"10.1177\/0894439318788322"},{"issue":"1","key":"e_1_3_4_27_1","first-page":"79","article-title":"Kommunikation & Gemeinschaft im \u00f6ffentlichen Raum","volume":"19","author":"Hartmann L","year":"2018","unstructured":"Hartmann L (2018) Kommunikation & Gemeinschaft im \u00f6ffentlichen Raum. Journal F\u00fcr Korporative Kommunikation 19(1): 79\u201388.","journal-title":"Journal F\u00fcr Korporative Kommunikation"},{"key":"e_1_3_4_28_1","doi-asserted-by":"publisher","DOI":"10.1080\/23808985.2022.2064325"},{"key":"e_1_3_4_29_1","doi-asserted-by":"publisher","DOI":"10.1080\/17445760.2019.1626855"},{"key":"e_1_3_4_30_1","doi-asserted-by":"publisher","DOI":"10.1111\/puar.13049"},{"issue":"2","key":"e_1_3_4_31_1","first-page":"29","article-title":"E-participation: a systematic understanding on public participation in the government in 21st century","volume":"13","author":"Khadzali NR","year":"2018","unstructured":"Khadzali NR, Zan ZM (2018) E-participation: a systematic understanding on public participation in the government in 21st century. Jurnal Intelek 13(2): 29\u201346.","journal-title":"Jurnal Intelek"},{"key":"e_1_3_4_32_1","doi-asserted-by":"publisher","DOI":"10.1037\/a0035618"},{"key":"e_1_3_4_33_1","doi-asserted-by":"publisher","DOI":"10.1080\/14719037.2017.1340507"},{"key":"e_1_3_4_34_1","first-page":"1","article-title":"Online citizen petitions related to COVID-19 in South Korean cities: a big data analysis","volume":"17","author":"Lee T","year":"2022","unstructured":"Lee T, Paik W, Lim S, et al. (2022) Online citizen petitions related to COVID-19 in South Korean cities: a big data analysis. The Annals of Regional Science 17: 1\u201320.","journal-title":"The Annals of Regional Science"},{"key":"e_1_3_4_35_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cities.2022.103641"},{"key":"e_1_3_4_36_1","doi-asserted-by":"publisher","DOI":"10.1111\/1467-8500.12209"},{"key":"e_1_3_4_37_1","doi-asserted-by":"publisher","DOI":"10.1080\/19312458.2018.1430754"},{"key":"e_1_3_4_38_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444814543995"},{"key":"e_1_3_4_39_1","doi-asserted-by":"publisher","DOI":"10.5771\/1615-634X-2021-3-363"},{"key":"e_1_3_4_40_1","doi-asserted-by":"publisher","DOI":"10.1177\/1362480620972703"},{"key":"e_1_3_4_41_1","doi-asserted-by":"publisher","DOI":"10.1177\/20563051211019004"},{"key":"e_1_3_4_42_1","doi-asserted-by":"publisher","DOI":"10.1177\/0270467610380009"},{"key":"e_1_3_4_43_1","doi-asserted-by":"publisher","DOI":"10.1080\/08838151.2020.1799690"},{"key":"e_1_3_4_44_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10676-022-09663-w"},{"key":"e_1_3_4_45_1","unstructured":"Redditcom (2021) Advertising\u2014Audience\u2014Reddit. Discover what makes reddit ads unique. Available at: https:\/\/web.archive.org\/web\/20210117184818\/https:\/\/www.redditinc.com\/advertising\/audience"},{"key":"e_1_3_4_46_1","doi-asserted-by":"publisher","DOI":"10.1111\/ajps.12103"},{"key":"e_1_3_4_47_1","doi-asserted-by":"publisher","DOI":"10.1177\/0162243918806061"},{"key":"e_1_3_4_48_1","volume-title":"Bit by Bit: Social Research in the Digital Age","author":"Salganik MJ","year":"2019","unstructured":"Salganik MJ (2019) Bit by Bit: Social Research in the Digital Age. Princeton, NJ: University Press."},{"key":"e_1_3_4_49_1","doi-asserted-by":"publisher","DOI":"10.1080\/02673037.2015.1013093"},{"issue":"1","key":"e_1_3_4_50_1","first-page":"1","article-title":"Motivations and limitations associated with vaping among people with mental illness: a qualitative analysis of reddit discussions","volume":"14","author":"Sharma R","year":"2017","unstructured":"Sharma R, Wigginton B, Meurk C, et al. (2017) Motivations and limitations associated with vaping among people with mental illness: a qualitative analysis of reddit discussions. International Journal of Environmental Research and Public Health 14(1): 1\u201315.","journal-title":"International Journal of Environmental Research and Public Health"},{"key":"e_1_3_4_51_1","doi-asserted-by":"publisher","DOI":"10.1093\/cjres\/rsu026"},{"key":"e_1_3_4_52_1","doi-asserted-by":"publisher","DOI":"10.1080\/10630732.2015.1018725"},{"key":"e_1_3_4_53_1","doi-asserted-by":"publisher","DOI":"10.1515\/9781400884711"},{"key":"e_1_3_4_54_1","doi-asserted-by":"publisher","DOI":"10.1080\/21670811.2017.1360143"},{"key":"e_1_3_4_55_1","doi-asserted-by":"publisher","DOI":"10.1017\/S1755773916000230"},{"key":"e_1_3_4_56_1","unstructured":"United Nations (2018) World urbanization prospects 2018. Available at: https:\/\/population.un.org\/wup\/ (accessed 13 April 2022)."},{"key":"e_1_3_4_57_1","doi-asserted-by":"publisher","DOI":"10.7208\/chicago\/9780226921914.001.0001"},{"key":"e_1_3_4_58_1","doi-asserted-by":"publisher","DOI":"10.1057\/s41304-016-0098-z"},{"key":"e_1_3_4_59_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.futures.2016.05.010"},{"key":"e_1_3_4_60_1","doi-asserted-by":"publisher","DOI":"10.1145\/2818048.2820078"},{"key":"e_1_3_4_61_1","doi-asserted-by":"publisher","DOI":"10.1080\/10584609.2020.1858379"},{"key":"e_1_3_4_62_1","unstructured":"Washburn D Sindhu U (2010) Helping CIOs understand \u201csmart city\u201d initiatives. Forrester. Available at: https:\/\/s3-us-west-2.amazonaws.com\/itworldcanada\/archive\/Themes\/Hubs\/Brainstorm\/forrester_help_cios_smart_city.pdf (accessed 21 May 2022)"},{"key":"e_1_3_4_63_1","volume-title":"Big Data, Crime and Social Control","author":"Zavrsnik A","year":"2018","unstructured":"Zavrsnik A (2018) Big Data, Crime and Social Control. London: Routledge."},{"key":"e_1_3_4_64_1","doi-asserted-by":"publisher","DOI":"10.1080\/12294659.2016.1186457"}],"container-title":["New Media &amp; Society"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/14614448231187032","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.1177\/14614448231187032","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/14614448231187032","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,5,2]],"date-time":"2026-05-02T03:59:22Z","timestamp":1777694362000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/14614448231187032"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,7,31]]},"references-count":63,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2025,2]]}},"alternative-id":["10.1177\/14614448231187032"],"URL":"https:\/\/doi.org\/10.1177\/14614448231187032","relation":{},"ISSN":["1461-4448","1461-7315"],"issn-type":[{"value":"1461-4448","type":"print"},{"value":"1461-7315","type":"electronic"}],"subject":[],"published":{"date-parts":[[2023,7,31]]}}}