{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,4]],"date-time":"2026-07-04T16:38:27Z","timestamp":1783183107842,"version":"3.54.6"},"reference-count":67,"publisher":"SAGE Publications","issue":"2","license":[{"start":{"date-parts":[[2024,11,8]],"date-time":"2024-11-08T00:00:00Z","timestamp":1731024000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"funder":[{"DOI":"10.13039\/501100012456","name":"National Social Science Fund of China","doi-asserted-by":"publisher","award":["21CTQ023"],"award-info":[{"award-number":["21CTQ023"]}],"id":[{"id":"10.13039\/501100012456","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100003787","name":"Hubei Provincial Natural Science Foundation of China","doi-asserted-by":"publisher","award":["2024AFB197"],"award-info":[{"award-number":["2024AFB197"]}],"id":[{"id":"10.13039\/501100003787","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["New Media &amp; Society"],"published-print":{"date-parts":[[2026,2]]},"abstract":"<jats:p>The evolution of artificial intelligence (AI) facilitates the creation of multimodal information of mixed quality, intensifying the challenges individuals face when assessing information credibility. Through in-depth interviews with users of generative AI platforms, this study investigates the underlying motivations and multidimensional approaches people use to assess the credibility of AI-generated information. Four major motivations driving users to authenticate information are identified: expectancy violation, task features, personal involvement, and pre-existing attitudes. Users evaluate AI-generated information\u2019s credibility using both internal (e.g. relying on AI affordances, content integrity, and subjective expertise) and external approaches (e.g. iterative interaction, cross-validation, and practical testing). Theoretical and practical implications are discussed in the context of AI-generated content assessment.<\/jats:p>","DOI":"10.1177\/14614448241293154","type":"journal-article","created":{"date-parts":[[2024,11,8]],"date-time":"2024-11-08T07:43:23Z","timestamp":1731051803000},"page":"507-529","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":42,"title":["Trust it or not: Understanding users\u2019 motivations and strategies for assessing the credibility of AI-generated information"],"prefix":"10.1177","volume":"28","author":[{"given":"Mengxue","family":"Ou","sequence":"first","affiliation":[{"name":"Nanyang Technological University, Singapore"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4032-4299","authenticated-orcid":false,"given":"Han","family":"Zheng","sequence":"additional","affiliation":[{"name":"Wuhan University, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Yueliang","family":"Zeng","sequence":"additional","affiliation":[{"name":"Central China Normal University, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Preben","family":"Hansen","sequence":"additional","affiliation":[{"name":"Stockholm University, Sweden"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2024,11,8]]},"reference":[{"issue":"2","key":"e_1_3_4_2_1","first-page":"e35179","article-title":"Artificial hallucinations in ChatGPT: implications in scientific writing","volume":"15","author":"Alkaissi H","year":"2023","unstructured":"Alkaissi H, McFarlane SI (2023) Artificial hallucinations in ChatGPT: implications in scientific writing. Cureus 15(2): e35179.","journal-title":"Cureus"},{"key":"e_1_3_4_3_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444816676645"},{"key":"e_1_3_4_4_1","doi-asserted-by":"publisher","DOI":"10.1177\/1077699015606057"},{"key":"e_1_3_4_5_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444815624182"},{"key":"e_1_3_4_6_1","doi-asserted-by":"publisher","DOI":"10.1002\/9781118540190.wbeic102"},{"key":"e_1_3_4_7_1","doi-asserted-by":"publisher","DOI":"10.1080\/03637758809376158"},{"key":"e_1_3_4_8_1","doi-asserted-by":"publisher","DOI":"10.1177\/14614448221127675"},{"key":"e_1_3_4_9_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-05643-7_15"},{"key":"e_1_3_4_10_1","first-page":"65","article-title":"Human-in-the-loop Artificial Intelligence for Fighting Online Misinformation: Challenges and Opportunities","volume":"43","author":"Demartini G","year":"2020","unstructured":"Demartini G, Mizzaro S, Spina D (2020) Human-in-the-loop Artificial Intelligence for Fighting Online Misinformation: Challenges and Opportunities. IEEE Data Engineering Bulletin 43(3): 65\u201374.","journal-title":"IEEE Data Engineering Bulletin"},{"key":"e_1_3_4_11_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1365-2929.2006.02418.x"},{"key":"e_1_3_4_12_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2023.102642"},{"key":"e_1_3_4_13_1","doi-asserted-by":"publisher","DOI":"10.1177\/1077699019864680"},{"key":"e_1_3_4_14_1","doi-asserted-by":"publisher","DOI":"10.1093\/jcmc\/zmae011"},{"key":"e_1_3_4_15_1","first-page":"1","volume-title":"Proceedings of the 13th international conference on advances in information technology","author":"Faruk LID","year":"2023","unstructured":"Faruk LID, Rohan R, Ninrutsirikun U, et al. (2023) University students\u2019 acceptance and usage of generative AI (ChatGPT) from a psycho-technical perspective. In: Proceedings of the 13th international conference on advances in information technology, Bangkok, 6\u20139 December. New York: ACM Digital Library, pp. 1\u20138."},{"key":"e_1_3_4_16_1","doi-asserted-by":"publisher","DOI":"10.1080\/15228053.2023.2233814"},{"issue":"2","key":"e_1_3_4_17_1","first-page":"67","article-title":"The theory of affordances","volume":"1","author":"Gibson JJ","year":"1977","unstructured":"Gibson JJ (1977) The theory of affordances. Hilldale, USA 1(2): 67\u201382.","journal-title":"Hilldale, USA"},{"key":"e_1_3_4_18_1","doi-asserted-by":"publisher","DOI":"10.4324\/9780203793206"},{"key":"e_1_3_4_19_1","doi-asserted-by":"publisher","DOI":"10.1002\/asi.24867"},{"key":"e_1_3_4_20_1","volume-title":"Qualitative and Action Research: A Practitioner Handbook","author":"Grady MP","year":"1998","unstructured":"Grady MP (1998) Qualitative and Action Research: A Practitioner Handbook. Arlington, VA: Phi Delta Kappa Educational Foundation."},{"key":"e_1_3_4_21_1","unstructured":"Helmus TC (2022) Artificial intelligence deepfakes and disinformation. RAND Corporation: 1\u201324."},{"key":"e_1_3_4_22_1","doi-asserted-by":"publisher","DOI":"10.1080\/21670811.2022.2043173"},{"key":"e_1_3_4_23_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444820925798"},{"key":"e_1_3_4_24_1","doi-asserted-by":"publisher","DOI":"10.1093\/jcmc\/zmac014"},{"key":"e_1_3_4_25_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.mex.2024.102737"},{"key":"e_1_3_4_26_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-2958.2010.01370.x"},{"key":"e_1_3_4_27_1","doi-asserted-by":"publisher","DOI":"10.1037\/10518-189"},{"key":"e_1_3_4_28_1","doi-asserted-by":"publisher","DOI":"10.14763\/2020.2.1469"},{"key":"e_1_3_4_29_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chbr.2023.100323"},{"key":"e_1_3_4_30_1","doi-asserted-by":"publisher","DOI":"10.1016\/0147-1767(85)90062-8"},{"key":"e_1_3_4_31_1","doi-asserted-by":"publisher","DOI":"10.1093\/jcmc\/zmab013"},{"key":"e_1_3_4_32_1","doi-asserted-by":"publisher","DOI":"10.1002\/asi.20672"},{"key":"e_1_3_4_33_1","doi-asserted-by":"publisher","DOI":"10.1002\/9781118426456.ch20"},{"key":"e_1_3_4_34_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1460-2466.2010.01488.x"},{"key":"e_1_3_4_35_1","doi-asserted-by":"publisher","DOI":"10.1177\/0093650215613136"},{"key":"e_1_3_4_36_1","doi-asserted-by":"publisher","DOI":"10.1192\/bjp.2023.136"},{"key":"e_1_3_4_37_1","doi-asserted-by":"publisher","DOI":"10.1080\/08874417.2023.2261010"},{"key":"e_1_3_4_38_1","doi-asserted-by":"publisher","DOI":"10.1177\/09636625231191348"},{"key":"e_1_3_4_39_1","doi-asserted-by":"publisher","DOI":"10.1177\/10776990231222556"},{"key":"e_1_3_4_40_1","doi-asserted-by":"publisher","DOI":"10.1002\/mar.22094"},{"key":"e_1_3_4_41_1","volume-title":"Qualitative Research & Evaluation Methods: Integrating Theory and Practice","author":"Patton MQ","year":"2014","unstructured":"Patton MQ (2014) Qualitative Research & Evaluation Methods: Integrating Theory and Practice. Thousand Oaks, CA: SAGE."},{"key":"e_1_3_4_42_1","first-page":"569","article-title":"Assessment of consumer knowledge and its consequences: a multi-component approach","volume":"26","author":"Philippe A","year":"1999","unstructured":"Philippe A, Ngobo PV (1999) Assessment of consumer knowledge and its consequences: a multi-component approach. Advances in consumer research 26(1): 569\u2013575.","journal-title":"Advances in consumer research"},{"key":"e_1_3_4_43_1","doi-asserted-by":"publisher","DOI":"10.1108\/MRR-05-2020-0286"},{"key":"e_1_3_4_44_1","doi-asserted-by":"publisher","DOI":"10.1093\/jcmc\/zmac024"},{"key":"e_1_3_4_45_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11747-019-00710-5"},{"key":"e_1_3_4_46_1","unstructured":"Rubin HJ Rubin IS (2011) Qualitative interviewing: The art of hearing data. London: Sage."},{"key":"e_1_3_4_47_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11135-017-0574-8"},{"key":"e_1_3_4_48_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444821993801"},{"key":"e_1_3_4_49_1","volume-title":"Algorithms, Humans, and Interactions: How Do Algorithms Interact with People? Designing Meaningful AI Experiences","author":"Shin D","year":"2023","unstructured":"Shin D (2023) Algorithms, Humans, and Interactions: How Do Algorithms Interact with People? Designing Meaningful AI Experiences. 1st ed. Boca Raton, FL: CRC Press.","edition":"1"},{"key":"e_1_3_4_50_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-52569-8"},{"key":"e_1_3_4_51_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2019.04.019"},{"key":"e_1_3_4_52_1","doi-asserted-by":"publisher","DOI":"10.1177\/14614448241234040"},{"key":"e_1_3_4_53_1","doi-asserted-by":"publisher","DOI":"10.1007\/s00146-022-01525-9"},{"key":"e_1_3_4_54_1","doi-asserted-by":"publisher","DOI":"10.1177\/10755470221088927"},{"key":"e_1_3_4_55_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2023.114403"},{"key":"e_1_3_4_56_1","unstructured":"Sundar SS (2007) The MAIN model: a heuristic approach to understanding technology effects on credibility. Available at: https:\/\/www.semanticscholar.org\/paper\/The-MAIN-Model-%3A-A-Heuristic-Approach-to-Technology-Sundar\/de80aa094f380342a632eadb0ee8d4221e8920ba (accessed 8 June 2024)."},{"key":"e_1_3_4_57_1","doi-asserted-by":"publisher","DOI":"10.1093\/jcmc\/zmz026"},{"key":"e_1_3_4_58_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444817731756"},{"key":"e_1_3_4_59_1","doi-asserted-by":"publisher","DOI":"10.1080\/17512786.2020.1832139"},{"key":"e_1_3_4_60_1","doi-asserted-by":"publisher","DOI":"10.1145\/3242734.3242740"},{"key":"e_1_3_4_61_1","volume-title":"Qualitative Research Methods: Collecting Evidence, Crafting Analysis, Communicating Impact","author":"Tracy SJ","year":"2020","unstructured":"Tracy SJ (2020) Qualitative Research Methods: Collecting Evidence, Crafting Analysis, Communicating Impact. Hoboken, NJ: Wiley-Blackwell."},{"key":"e_1_3_4_62_1","doi-asserted-by":"publisher","DOI":"10.1515\/omgc-2022-0037"},{"key":"e_1_3_4_63_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444820931017"},{"key":"e_1_3_4_64_1","doi-asserted-by":"publisher","DOI":"10.1002\/asi.10016"},{"key":"e_1_3_4_65_1","volume-title":"What Are Qualitative Research Ethics?","author":"Wiles R","year":"2012","unstructured":"Wiles R (2012) What Are Qualitative Research Ethics? London: Bloomsbury Academic."},{"key":"e_1_3_4_66_1","doi-asserted-by":"publisher","DOI":"10.1145\/3581783.3612704"},{"key":"e_1_3_4_67_1","doi-asserted-by":"publisher","DOI":"10.1080\/00913367.1943.10673459"},{"key":"e_1_3_4_68_1","doi-asserted-by":"publisher","DOI":"10.1177\/00936502211028049"}],"container-title":["New Media &amp; Society"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/14614448241293154","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.1177\/14614448241293154","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/14614448241293154","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,5,2]],"date-time":"2026-05-02T04:02:55Z","timestamp":1777694575000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/14614448241293154"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,11,8]]},"references-count":67,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2026,2]]}},"alternative-id":["10.1177\/14614448241293154"],"URL":"https:\/\/doi.org\/10.1177\/14614448241293154","relation":{},"ISSN":["1461-4448","1461-7315"],"issn-type":[{"value":"1461-4448","type":"print"},{"value":"1461-7315","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,11,8]]}}}