{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,18]],"date-time":"2026-08-18T15:58:14Z","timestamp":1787068694859,"version":"build-2736575974"},"reference-count":13,"publisher":"SAGE Publications","issue":"2","license":[{"start":{"date-parts":[[2025,10,29]],"date-time":"2025-10-29T00:00:00Z","timestamp":1761696000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"funder":[{"DOI":"10.13039\/100000133","name":"Agency for Healthcare Research and Quality","doi-asserted-by":"crossref","award":["R18HS029117"],"award-info":[{"award-number":["R18HS029117"]}],"id":[{"id":"10.13039\/100000133","id-type":"DOI","asserted-by":"crossref"}]}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Telemedicine and e-Health"],"published-print":{"date-parts":[[2026,2,1]]},"abstract":"<jats:sec>\n                    <jats:title>Introduction:<\/jats:title>\n                    <jats:p>In the wake of COVID-19, widespread adoption of telehealth has led to variations in implementation that have implications for patient safety and access to health care. We developed a 60-item Telehealth Access Checklist, which aims to address this challenge by supporting health care organizations in assessing their telehealth platforms for issues that may pose access challenges.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Objectives:<\/jats:title>\n                    <jats:p>This feasibility study evaluates the Telehealth Access Checklist among three different large health care organizations. Eleven different reviewers ranging from primary care physicians to telemedicine directors evaluated the checklist\u2019s content for efficacy and utility. Suggestions were made for checklist improvement.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results:<\/jats:title>\n                    <jats:p>The preliminary testing revealed overwhelming support for not only the concept of the 60-item checklist but also the checklist itself. Reviewers were able to identify aspects of their telehealth technologies that could be optimized to improve accessibility. They found the checklist to be an effective guide to delve deeper into their respective facility\u2019s capabilities and identify areas needed for improvement to meet the needs of all populations. Recommendations for improvements to the checklist ranged from changes in formatting and phrasing to enhancements such as broadening the scope to include other modes of telehealth, such as remote patient monitoring.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusion:<\/jats:title>\n                    <jats:p>A self-assessment checklist may serve to improve telehealth technology in meeting the needs of all populations by enabling the identification of technological features that should be optimized.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1177\/15305627251389603","type":"journal-article","created":{"date-parts":[[2025,10,29]],"date-time":"2025-10-29T12:06:15Z","timestamp":1761739575000},"page":"210-215","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":0,"title":["Accessible by Design: Evaluating a Telehealth Accessibility Checklist"],"prefix":"10.1177","volume":"32","author":[{"given":"Garrett","family":"Zabala","sequence":"first","affiliation":[{"name":"MedStar Health National Center for Human Factors in Health care, Washington, District of Columbia, USA."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Shelby","family":"Wyand","sequence":"additional","affiliation":[{"name":"MedStar Health Research Institute, Washington, District of Columbia, USA."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"William","family":"Beninati","sequence":"additional","affiliation":[{"name":"Intermountain Health, Salt Lake City, Utah, USA."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Vijaya","family":"Parameswaran","sequence":"additional","affiliation":[{"name":"Standford University School of Medicine, Palo Alto, California, USA."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Seth","family":"Krevat","sequence":"additional","affiliation":[{"name":"MedStar Health National Center for Human Factors in Health care, Washington, District of Columbia, USA."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Patricia","family":"Spaar","sequence":"additional","affiliation":[{"name":"MedStar Health National Center for Human Factors in Health care, Washington, District of Columbia, USA."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Ethan","family":"Booker","sequence":"additional","affiliation":[{"name":"MedStar Institute for Innovation, Washington, District of Columbia, USA."},{"name":"Georgetown University School of Medicine, Washington, District of Columbia, USA."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Kezia","family":"Alexander","sequence":"additional","affiliation":[{"name":"MedStar Health Research Institute, Washington, District of Columbia, USA."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Raj","family":"Ratwani","sequence":"additional","affiliation":[{"name":"MedStar Health National Center for Human Factors in Health care, Washington, District of Columbia, USA."},{"name":"Georgetown University School of Medicine, Washington, District of Columbia, USA."}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2025,10,29]]},"reference":[{"key":"e_1_3_3_2_2","doi-asserted-by":"publisher","DOI":"10.5694\/mja2.51318"},{"key":"e_1_3_3_3_2","doi-asserted-by":"publisher","DOI":"10.1007\/s11606-020-06322-y"},{"key":"e_1_3_3_4_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.pop.2022.04.002"},{"key":"e_1_3_3_5_2","doi-asserted-by":"publisher","DOI":"10.2196\/24087"},{"key":"e_1_3_3_6_2","doi-asserted-by":"crossref","unstructured":"Totten AM McDonagh MS Wagner JH. Agency for Health care Research and Quality. The evidence base for telehealth: Reassurance in the face of rapid expansion during the COVID-19 pandemic. Rockville (MD); 2020. Available from: https:\/\/effectivehealthcare.ahrq.gov\/ [Last accessed: October1 2024].","DOI":"10.23970\/AHRQEPCCOVIDTELEHEALTH"},{"key":"e_1_3_3_7_2","doi-asserted-by":"publisher","DOI":"10.3390\/healthcare10112293"},{"key":"e_1_3_3_8_2","doi-asserted-by":"publisher","DOI":"10.3389\/fpubh.2021.711762"},{"key":"e_1_3_3_9_2","unstructured":"Center for Connected Health Policy. State Telehealth Laws and State Telehealth Laws and Medicaid Program Policies Medicaid Program Policies: Executive summary: A comprehensive scan of 50 states and D.C. findings & highlights. Sacramento CA; 2021. Available from: https:\/\/www.cchpca.org\/resources\/state-telehealth-laws-and-reimbursement-policies-report-fall-2024\/ [Last accessed: December23 2024]."},{"key":"e_1_3_3_10_2","unstructured":"American Telemedicine Association. ATA\u2019s standardized telehealth terminology and policy language for states on medical practice. (Updated: September 21 2020). Available from: https:\/\/www.americantelemed.org\/wp-content\/uploads\/2020\/10\/ATA-_Medical-Practice-10-5-20.pdf [Last accessed: December23 2024]."},{"key":"e_1_3_3_11_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.jcjq.2023.01.006"},{"key":"e_1_3_3_12_2","doi-asserted-by":"publisher","DOI":"10.1093\/jamiaopen\/ooac070"},{"key":"e_1_3_3_13_2","unstructured":"US Department of Health and Human Services Health Resources and Services Administration. Health Equity in Telehealth. (Updated: Jun 3 2022.) [Last accessed: October1 2024]."},{"key":"e_1_3_3_14_2","doi-asserted-by":"publisher","DOI":"10.1093\/jamiaopen\/ooae136"}],"container-title":["Telemedicine and e-Health"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/15305627251389603","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.1177\/15305627251389603","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/15305627251389603","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,8,18]],"date-time":"2026-08-18T15:12:31Z","timestamp":1787065951000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/15305627251389603"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,10,29]]},"references-count":13,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2026,2,1]]}},"alternative-id":["10.1177\/15305627251389603"],"URL":"https:\/\/doi.org\/10.1177\/15305627251389603","relation":{},"ISSN":["1530-5627","1556-3669"],"issn-type":[{"value":"1530-5627","type":"print"},{"value":"1556-3669","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025,10,29]]}}}