{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,12]],"date-time":"2026-09-12T11:07:41Z","timestamp":1789211261900,"version":"build-2803163510"},"reference-count":20,"publisher":"SAGE Publications","issue":"10","license":[{"start":{"date-parts":[[2026,6,29]],"date-time":"2026-06-29T00:00:00Z","timestamp":1782691200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"funder":[{"name":"Lacuna project","award":["19497.59"],"award-info":[{"award-number":["19497.59"]}]}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Telemedicine and e-Health"],"published-print":{"date-parts":[[2026,10,1]]},"abstract":"<jats:sec>\n                    <jats:title>Background:<\/jats:title>\n                    <jats:p>Rocket Health Africa (formerly The Medical Concierge Group) pioneered telehealth in Uganda by integrating technology with personalized care, providing consultations, diagnostics, pharmacy services, laboratory services, clinics, and vaccination services on a single platform.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods:<\/jats:title>\n                    <jats:p>This study examined the diagnostic and demographic profiles captured through Rocket Health\u2019s digital health platform from 2019 to 2023, across the prepandemic, pandemic, and postpandemic periods, using descriptive statistics.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results:<\/jats:title>\n                    <jats:p>\n                      A total of 2,677 users were recorded on the telehealth platform during the prepandemic period, 47,072 during the pandemic, and 99,904 during the postpandemic period. Male users accounted for the largest proportion of platform users across all three periods. Married individuals constituted the largest proportion by marital status categories, while users aged 25\u201334 accounted for the highest proportion within the age group distribution. A range of diagnostic categories was documented across the study period. Diseases of the respiratory system, such as acute upper respiratory infection, were the most frequently recorded diagnostic category, followed by symptoms, signs, and abnormal clinical and laboratory findings not elsewhere classified, including fever, headache, and cough. Certain infectious and parasitic diseases, such as coronavirus infection, candidiasis of the vulva and vagina, and\n                      <jats:italic toggle=\"yes\">Plasmodium falciparum<\/jats:italic>\n                      malaria, constituted the third most frequently recorded diagnostic category.\n                    <\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusions:<\/jats:title>\n                    <jats:p>Telehealth utilization in Uganda was documented across diverse demographic groups and diagnostic categories over three distinct periods. These findings inform future telehealth policy and planning in Uganda and sub-Saharan Africa.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1177\/15305627261464772","type":"journal-article","created":{"date-parts":[[2026,6,29]],"date-time":"2026-06-29T16:19:49Z","timestamp":1782749989000},"page":"1021-1028","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":0,"title":["Characterization of Clinical Diagnoses at a Community Telehealth Platform in Uganda"],"prefix":"10.1177","volume":"32","author":[{"ORCID":"https:\/\/orcid.org\/0009-0000-0976-2886","authenticated-orcid":false,"given":"Flavian","family":"Otieno","sequence":"first","affiliation":[{"name":"Africa Population and Health Research Center, Nairobi, Kenya."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Daniel","family":"Mwanga","sequence":"additional","affiliation":[{"name":"Africa Population and Health Research Center, Nairobi, Kenya."},{"name":"Department of Mathematics, University of Nairobi, Nairobi, Kenya."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Ashiraf","family":"Mawanda","sequence":"additional","affiliation":[{"name":"Independent Researcher, Kampala, Uganda."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Louis","family":"Kamulegeya","sequence":"additional","affiliation":[{"name":"Africa Centre for Applied Digital Health (CADH), Kampala, Uganda."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"John Mark","family":"Bwanika","sequence":"additional","affiliation":[{"name":"Africa Centre for Applied Digital Health (CADH), Kampala, Uganda."},{"name":"Rocket Health Africa, Kampala, Uganda."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Damazo","family":"Kadengye","sequence":"additional","affiliation":[{"name":"Africa Population and Health Research Center, Nairobi, Kenya."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Agnes","family":"Kiragga","sequence":"additional","affiliation":[{"name":"Africa Population and Health Research Center, Nairobi, Kenya."}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2026,6,29]]},"reference":[{"key":"e_1_3_3_2_1","first-page":"661","article-title":"Accessibility of primary healthcare in low and middle income countries: A systematic review","volume":"6","author":"Daood M","year":"2021","unstructured":"1.Daood M, , Afzal S, , Ul Haq A, et al. Accessibility of primary healthcare in low and middle income countries: A systematic review. Med Clin Res 2021;6:661\u2013668.","journal-title":"Med Clin Res"},{"key":"e_1_3_3_3_1","doi-asserted-by":"publisher","DOI":"10.4103\/mtsp.mtsp_24_23"},{"key":"e_1_3_3_4_1","unstructured":"3.WHO Global Observatory for eHealth. Telemedicine: Opportunities and developments in Member States: Report on the second global survey on eHealth. World Health Organization. 2010. Available from: https:\/\/iris.who.int\/handle\/10665\/44497 [Last accessed: May15 2026]."},{"key":"e_1_3_3_5_1","unstructured":"4.Telehealth telemedicine and Telecare. What\u2019s what? (n.d.). Available from: https:\/\/www.fcc.gov\/general\/telehealth-telemedicine-and-telecare-whats-what [Last accessed: May15 2026]."},{"key":"e_1_3_3_6_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejim.2023.02.021"},{"key":"e_1_3_3_7_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ceh.2023.12.002"},{"key":"e_1_3_3_8_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.pcad.2013.10.006"},{"key":"e_1_3_3_9_1","doi-asserted-by":"publisher","DOI":"10.1136\/archdischild-2015-308556"},{"key":"e_1_3_3_10_1","doi-asserted-by":"publisher","DOI":"10.1177\/20552076221092213"},{"key":"e_1_3_3_11_1","doi-asserted-by":"publisher","DOI":"10.2196\/26041"},{"key":"e_1_3_3_12_1","doi-asserted-by":"publisher","DOI":"10.1093\/eurpub\/ckaa166.952"},{"key":"e_1_3_3_13_1","article-title":"Rocket Health: Telemedicine and Last Mile Medical Services Delivery in Uganda","author":"Kamulegeya LH","year":"2025","unstructured":"12.Kamulegeya LH, , Musinguzi D, , Bwanika JM. Rocket Health: Telemedicine and Last Mile Medical Services Delivery in Uganda. In Strathmore Africa Case Center. Strathmore Africa Case Centre 2025. Available from: https:\/\/doi.org\/10.70268\/SACC-03-23-32 [Last accessed: May15, 2026].","journal-title":"In Strathmore Africa Case Center. Strathmore Africa Case Centre"},{"key":"e_1_3_3_14_1","first-page":"1","volume-title":"2021 IST-Africa Conference (IST-Africa)","author":"Kamulegeya L","unstructured":"13.Kamulegeya L, , Chikwata C, , Lubega W, et al. Lessons Learnt from Initial Deployments of Rocket Health Telemedicine Service to Deliver Last Mile Medical Services in Uganda. In 2021 IST-Africa Conference (IST-Africa). 2021;1\u201311."},{"key":"e_1_3_3_15_1","doi-asserted-by":"publisher","DOI":"10.15585\/mmwr.mm6943a3"},{"key":"e_1_3_3_16_1","doi-asserted-by":"publisher","DOI":"10.9778\/cmajo.20200311"},{"key":"e_1_3_3_17_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijmedinf.2024.105781"},{"key":"e_1_3_3_18_1","doi-asserted-by":"publisher","DOI":"10.1177\/1357633X221113192"},{"issue":"15","key":"e_1_3_3_19_1","first-page":"39","article-title":"Pediatric Conditions and Platforms of Telemedicine Used in Philippine Primary Care: A Cross-sectional Study","volume":"58","author":"Lahoz ACF","year":"2024","unstructured":"18.Lahoz ACF, , Dans LF, , Tan-Lim CSC, et al. Pediatric Conditions and Platforms of Telemedicine Used in Philippine Primary Care: A Cross-sectional Study. 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