{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,3]],"date-time":"2026-09-03T23:52:36Z","timestamp":1788479556644,"version":"build-2803163510"},"reference-count":52,"publisher":"SAGE Publications","license":[{"start":{"date-parts":[[2024,1,1]],"date-time":"2024-01-01T00:00:00Z","timestamp":1704067200000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"DOI":"10.13039\/100000001","name":"National Science Foundation","doi-asserted-by":"publisher","award":["1850287"],"award-info":[{"award-number":["1850287"]}],"id":[{"id":"10.13039\/100000001","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["DIGITAL HEALTH"],"published-print":{"date-parts":[[2024,1]]},"abstract":"<jats:sec>\n                    <jats:title>Objective<\/jats:title>\n                    <jats:p>Post-traumatic stress disorder (PTSD) is a pervasive health concern affecting millions of individuals. However, there remain significant barriers to providing resources and addressing the needs of individuals living with PTSD. To address this treatment gap, we have collaborated with clinical experts to develop PTSDialogue\u2014a conversational agent (CA) that aims to support effective self-management of PTSD. In this work, we have focused on assessing the feasibility and acceptance of PTSDialogue for individuals living with PTSD.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>We conducted semi-structured interviews with individuals living with PTSD ([Formula: see text]). Participants were asked about their experiences with the PTSDialogue and their perceptions of its usefulness in managing PTSD. We then used bottom-up thematic analysis with a qualitative interpretivist approach to analyze the interview data.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>All participants expressed that PTSDialogue could be beneficial for supporting PTSD treatment. We also uncovered key opportunities and challenges in using CAs to complement existing clinical practices and support longitudinal self-management of PTSD. We highlight important design features of CAs to provide effective support for this population, including the need for personalization, education, and privacy-sensitive interactions.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusion<\/jats:title>\n                    <jats:p>We demonstrate the acceptability of CAs to support longitudinal self-management of PTSD. Based on these findings, we have outlined design recommendations for technologies aiming to reduce treatment and support gaps for individuals living with serious mental illnesses.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1177\/20552076241286133","type":"journal-article","created":{"date-parts":[[2024,10,8]],"date-time":"2024-10-08T06:28:16Z","timestamp":1728368896000},"update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":5,"title":["Assessing acceptance and feasibility of a conversational agent to support individuals living with post-traumatic stress disorder"],"prefix":"10.1177","volume":"10","author":[{"ORCID":"https:\/\/orcid.org\/0009-0007-1497-2918","authenticated-orcid":false,"given":"Hee Jeong","family":"Han","sequence":"first","affiliation":[{"name":"Pennsylvania State University, University Park, PA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sanjana","family":"Mendu","sequence":"additional","affiliation":[{"name":"Pennsylvania State University, University Park, PA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Beth K","family":"Jaworski","sequence":"additional","affiliation":[{"name":"National Institutes of Health, Sacramento, CA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jason E","family":"Owen","sequence":"additional","affiliation":[{"name":"National Center for PTSD, Menlo Park, CA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Saeed","family":"Abdullah","sequence":"additional","affiliation":[{"name":"Pennsylvania State University, University Park, PA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2024,10,7]]},"reference":[{"key":"bibr1-20552076241286133","unstructured":"US Department of Veterans Affairs. How common is PTSD in adults? 2019. https:\/\/www.ptsd.va.gov\/understand\/common\/common_adults.asp"},{"key":"bibr2-20552076241286133","doi-asserted-by":"publisher","DOI":"10.1016\/j.jpsychires.2016.07.027"},{"key":"bibr3-20552076241286133","unstructured":"US Department of Health and Human Services. Post-traumatic stress disorder. 2024. https:\/\/www.nimh.nih.gov\/health\/topics\/post-traumatic-stress-disorder-ptsd#part_2239"},{"key":"bibr4-20552076241286133","doi-asserted-by":"publisher","DOI":"10.1007\/s11920-018-0977-9"},{"key":"bibr5-20552076241286133","doi-asserted-by":"publisher","DOI":"10.1002\/jts.22129"},{"key":"bibr6-20552076241286133","doi-asserted-by":"publisher","DOI":"10.1177\/1529100612468841"},{"key":"bibr7-20552076241286133","first-page":"858","volume":"82","author":"Kohn R","year":"2004","journal-title":"Bull World Health Organ"},{"key":"bibr8-20552076241286133","doi-asserted-by":"publisher","DOI":"10.1017\/9781107445130.009"},{"key":"bibr9-20552076241286133","doi-asserted-by":"publisher","DOI":"10.1080\/16549716.2017.1322399"},{"key":"bibr10-20552076241286133","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pmed.1001363"},{"key":"bibr11-20552076241286133","doi-asserted-by":"publisher","DOI":"10.3389\/fpsyg.2015.02013"},{"key":"bibr12-20552076241286133","doi-asserted-by":"publisher","DOI":"10.1080\/15424065.2015.1035565"},{"key":"bibr13-20552076241286133","doi-asserted-by":"publisher","DOI":"10.1007\/s007790200022"},{"key":"bibr14-20552076241286133","doi-asserted-by":"publisher","DOI":"10.2196\/jmir.9397"},{"key":"bibr15-20552076241286133","first-page":"198","author":"Han HJ","journal-title":"Adjunct proceedings of the 2021 ACM international joint conference on pervasive and ubiquitous computing and proceedings of the 2021 ACM international symposium on wearable computers"},{"key":"bibr16-20552076241286133","first-page":"1061","author":"DeVault D","journal-title":"Proceedings of the 2014 international conference on autonomous agents and multi-agent systems"},{"key":"bibr17-20552076241286133","doi-asserted-by":"crossref","volume-title":"Design guidelines for a virtual coach for post-traumatic stress disorder patients","author":"Tielman M","DOI":"10.1007\/978-3-319-09767-1_54"},{"key":"bibr18-20552076241286133","doi-asserted-by":"publisher","DOI":"10.1093\/jamia\/ocy072"},{"key":"bibr19-20552076241286133","doi-asserted-by":"crossref","unstructured":"Kraus JM, Nothdurft F, Hock P, et al. Human after all: Effects of mere presence and social interaction of a humanoid robot as a co-driver in automated driving. In: Adjunct proceedings of the 8th international conference on automotive user interfaces and interactive vehicular applications, 2016, pp. 129\u2013134.","DOI":"10.1145\/3004323.3004338"},{"key":"bibr20-20552076241286133","doi-asserted-by":"crossref","unstructured":"Lohani M, Stokes C, McCoy M, et al. Social interaction moderates human\u2013robot trust-reliance relationship and improves stress coping. In:\n                      2016 11th ACM\/IEEE international conference on human\u2013robot interaction (HRI)\n                      , Christchurch, New Zealand, 7 March 2016, pp. 471\u2013472.  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The PTSD checklist for DSM-5 (PCL-5). Scale available from the National Center for PTSD at https:\/\/www.PTSD.va.gov, 2013, vol. 10(4): 206."},{"key":"bibr42-20552076241286133","first-page":"1","author":"Xygkou A","journal-title":"Proceedings of the 2023 CHI conference on human factors in computing systems"},{"key":"bibr43-20552076241286133","doi-asserted-by":"crossref","unstructured":"Zhong M, Bilal AM, Papadopoulos FC, et al. Psychiatrists\u2019 views on robot-assisted diagnostics of peripartum depression. In:\n                      Social robotics: 13th international conference, ICSR 2021\n                      , Singapore, 10\u201313 November 2021, pp. 464\u2013474. Singapore: Springer International Publishing.","DOI":"10.1007\/978-3-030-90525-5_40"},{"key":"bibr44-20552076241286133","doi-asserted-by":"publisher","DOI":"10.1136\/bmjopen-2018-026326"},{"key":"bibr45-20552076241286133","unstructured":"Van Someren M, Barnard YF, Sandberg J. 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Prioritizing minority mental health. 2023, https:\/\/www.cdc.gov\/healthequity\/features\/minority-mental-health\/index.html."},{"key":"bibr51-20552076241286133","doi-asserted-by":"publisher","DOI":"10.1186\/s12911-017-0436-2"},{"key":"bibr52-20552076241286133","doi-asserted-by":"crossref","volume-title":"Exploring the role of sound in augmenting visualization to enhance user engagement","author":"Du M","DOI":"10.1109\/PacificVis.2018.00036"}],"container-title":["DIGITAL HEALTH"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/20552076241286133","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.1177\/20552076241286133","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/20552076241286133","content-type":"application\/pdf","content-version":"vor","intended-application":"syndication"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/20552076241286133","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,4,28]],"date-time":"2026-04-28T17:49:49Z","timestamp":1777398589000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/20552076241286133"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,1]]},"references-count":52,"alternative-id":["10.1177\/20552076241286133"],"URL":"https:\/\/doi.org\/10.1177\/20552076241286133","relation":{},"ISSN":["2055-2076","2055-2076"],"issn-type":[{"value":"2055-2076","type":"print"},{"value":"2055-2076","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,1]]},"article-number":"20552076241286133"}}