{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,26]],"date-time":"2026-07-26T11:59:59Z","timestamp":1785067199911,"version":"3.55.0"},"reference-count":20,"publisher":"SAGE Publications","license":[{"start":{"date-parts":[[2026,1,1]],"date-time":"2026-01-01T00:00:00Z","timestamp":1767225600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"},{"start":{"date-parts":[[2026,1,1]],"date-time":"2026-01-01T00:00:00Z","timestamp":1767225600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Telemedicine Reports"],"published-print":{"date-parts":[[2026,1]]},"abstract":"<jats:sec>\n                    <jats:title>Background:<\/jats:title>\n                    <jats:p>Telemedicine is now integral to health care delivery in Saudi Arabia. This study assessed patient characteristics, visit contexts, and patient-reported experiences at a capsule telemedicine clinic.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods:<\/jats:title>\n                    <jats:p>We conducted a cross-sectional survey of 40 adult users of a capsule telemedicine clinic located within Masjid Al-Haram, Mecca, during a busy Ramadan Umrah period. Participants completed a questionnaire on demographics, visit context, satisfaction with services, clarity of results, and post-visit outcomes. Experience and outcome measures were summarized using descriptive statistics.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results:<\/jats:title>\n                    <jats:p>The median age was 50 years. Umrah pilgrims and other visitors comprised 75% and 25%, respectively. Visit reasons were evenly split between feeling unwell and routine checkups (40% each), with 20% for follow-up of an existing condition. Patient experience was highly positive: 95% (95% CI, 84\u201399) rated the location convenient, and 100% (95% CI, 91\u2013100) rated staff helpfulness, service efficiency, and result clarity as \u201cGood.\u201d After teleconsultation, 100% (95% confidence interval [CI], 91\u2013100) felt more confident about their health and would recommend the service. Twenty percent (8\/40; 95% CI, 11\u201335) were referred for hospital evaluation, and no adverse events occurred. Exploratory subgroup comparisons suggested possible differences in referral patterns, but the small sample size precluded definitive inference.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Discussion:<\/jats:title>\n                    <jats:p>Patients reported high satisfaction with the capsule telemedicine service during a Ramadan Umrah period. Most participants were not referred for immediate hospital evaluation, suggesting potential feasibility and acceptability in high-density pilgrimage settings. Further studies with clinical follow-up and objective outcome measures are needed to assess effectiveness and safety.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1177\/26924366261470600","type":"journal-article","created":{"date-parts":[[2026,7,24]],"date-time":"2026-07-24T09:22:12Z","timestamp":1784884932000},"update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":0,"title":["Patient Experience, Satisfaction, and Characteristics at a Capsule Telemedicine Clinic: A Cross-Sectional Survey"],"prefix":"10.1177","volume":"7","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-6504-925X","authenticated-orcid":false,"given":"Omar Mohammed","family":"Saggaf","sequence":"first","affiliation":[{"name":"Pediatric Residency Training Program, Department of Pediatric, Dr. Soliman Fakeeh Hospital, Jeddah, Saudi Arabia."},{"name":"Fakeeh Care Group, Jeddah, Saudi Arabia."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Abdullah AbdulAziz","family":"Khojah","sequence":"additional","affiliation":[{"name":"Fakeeh Care Group, Jeddah, Saudi Arabia."},{"name":"Department of Family Medicine, Family Medicine Residency Training Program, Dr. Soliman Fakeeh Hospital, Jeddah, Saudi Arabia."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Ghada Raja","family":"Alharbi","sequence":"additional","affiliation":[{"name":"Fakeeh Care Group, Jeddah, Saudi Arabia."},{"name":"Department of Clinical Sciences, Fakeeh College for Medical Sciences, Jeddah, Saudi Arabia."}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2026,7,24]]},"reference":[{"key":"e_1_3_3_2_1","doi-asserted-by":"publisher","DOI":"10.1089\/tmr.2021.0040"},{"key":"e_1_3_3_3_1","doi-asserted-by":"publisher","DOI":"10.1001\/jamanetworkopen.2024.3354"},{"key":"e_1_3_3_4_1","doi-asserted-by":"publisher","DOI":"10.2196\/20786"},{"key":"e_1_3_3_5_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11882-020-00969-7"},{"key":"e_1_3_3_6_1","unstructured":"5.Hajj Statistics 2023. 2023 Saudi General Authority for Statistics. 2025. Available from: https:\/\/www.stats.gov.sa\/sites\/default\/files\/HajjStatistics2023EN.pdf"},{"key":"e_1_3_3_7_1","unstructured":"6.Alghamdi H Alghamdi HM. A review of machine learning techniques to improve Hajj healthcare. In: Proceeding of 23rd Scientific Forum for Hajj Umrah and Madinah Visit Research. 2024 pp. 1\u201314."},{"key":"e_1_3_3_8_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.vaccine.2015.09.076"},{"key":"e_1_3_3_9_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijdrr.2020.101886"},{"key":"e_1_3_3_10_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-022-07507-3"},{"key":"e_1_3_3_11_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0140-6736(14)60381-0"},{"key":"e_1_3_3_12_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.tjem.2015.02.001"},{"key":"e_1_3_3_13_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-025-13045-5"},{"key":"e_1_3_3_14_1","doi-asserted-by":"publisher","DOI":"10.2196\/26511"},{"key":"e_1_3_3_15_1","unstructured":"14.Ministry of Health Kingdom of Saudi Arabia. National E-Health Strategy: E-Health. 2024. Available from: https:\/\/www.moh.gov.sa\/en\/ministry\/nehs\/pages\/ehealth.aspx [Last accessed: July4 2026]."},{"key":"e_1_3_3_16_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12911-024-02436-z"},{"key":"e_1_3_3_17_1","doi-asserted-by":"publisher","DOI":"10.1177\/23743735251361199"},{"key":"e_1_3_3_18_1","doi-asserted-by":"publisher","DOI":"10.3390\/jcm13175203"},{"key":"e_1_3_3_19_1","doi-asserted-by":"publisher","DOI":"10.1177\/1756284821989178"},{"key":"e_1_3_3_20_1","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2019.0318"},{"key":"e_1_3_3_21_1","unstructured":"20.General Authority for Statistics. GASTAT: Umrah performers exceed 15 million in Q1 of 2025. 2025. Available from: https:\/\/www.stats.gov.sa\/en\/w\/news\/77 [Last accessed: July4 2026]."}],"container-title":["Telemedicine Reports"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/26924366261470600","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.1177\/26924366261470600","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/26924366261470600","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,7,26]],"date-time":"2026-07-26T11:16:52Z","timestamp":1785064612000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/26924366261470600"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,1]]},"references-count":20,"alternative-id":["10.1177\/26924366261470600"],"URL":"https:\/\/doi.org\/10.1177\/26924366261470600","relation":{},"ISSN":["2692-4366","2692-4366"],"issn-type":[{"value":"2692-4366","type":"print"},{"value":"2692-4366","type":"electronic"}],"subject":[],"published":{"date-parts":[[2026,1]]},"article-number":"26924366261470600"}}