{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,4]],"date-time":"2026-05-04T12:33:11Z","timestamp":1777897991977,"version":"3.51.4"},"reference-count":122,"publisher":"SAGE Publications","issue":"3","license":[{"start":{"date-parts":[[2021,3,30]],"date-time":"2021-03-30T00:00:00Z","timestamp":1617062400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Psychol Rep"],"published-print":{"date-parts":[[2021,6]]},"abstract":"<jats:p>Psychological aggression perpetrated by customers, coworkers, and supervisors is a behavior frequently experienced in the workplace with negative consequences for an individual\u2019s health. The aim of this systematic review was to examine the personal outcomes of overt workplace psychological aggression and summarize empirical evidence on how to prevent and reduce its effects. A search on PubMed, Scopus, ProQuest, and Web of Science electronic databases was made. Data were obtained from 30 studies (26 cross-sectional, 3 longitudinal, 1 quasi-experimental) representing 20,683 employees. Longitudinal studies indicated that workplace psychological aggression is significantly associated with musculoskeletal injury and psychological strains (anxiety, depression, anger) over time. Research also suggests that psychological aggression at work predicts fear, emotional exhaustion, depersonalization, personal accomplishment, and physical symptoms, for example. Additionally, the information collected suggested that support from coworkers, supervisors, and management; informational support; political skills; job resources; and confidence to prevent and respond to aggression moderate significantly the impact of workplace psychological aggression on personal and organizational outcomes. Perceptions of a violence-prevention climate, aggression-preventive supervisor behavior, and aggression-preventive employee effort are also significantly associated with a reduction in psychological aggression at work and strains. In conclusion, this review allows us to understand the effects of the psychological aggression by identifying the preventive strategies that could be adopted by managers, supervisors, or leaders to deal with it and promote individual\u2019s health in the workplace.<\/jats:p>","DOI":"10.1177\/0033294119875598","type":"journal-article","created":{"date-parts":[[2021,3,30]],"date-time":"2021-03-30T09:29:02Z","timestamp":1617096542000},"page":"929-976","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":23,"title":["Impact of Psychological Aggression at the Workplace on Employees\u2019 Health: A Systematic Review of Personal Outcomes and Prevention Strategies"],"prefix":"10.1177","volume":"124","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-5930-9609","authenticated-orcid":false,"given":"Emelda C. R. L.","family":"Pacheco","sequence":"first","affiliation":[{"name":"Department of Education and Psychology, University of Aveiro, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0817-0157","authenticated-orcid":false,"given":"Ana","family":"B\u00e1rtolo","sequence":"additional","affiliation":[{"name":"Department of Education and Psychology, University of Aveiro, Portugal; Center for Health Technology and Services Research (CINTESIS), Department of Education and Psychology, University of Aveiro, Portugal"}]},{"given":"Fabiana","family":"Rodrigues","sequence":"additional","affiliation":[{"name":"Department of Education and Psychology, University of Aveiro, Portugal"}]},{"given":"Anabela","family":"Pereira","sequence":"additional","affiliation":[{"name":"Department of Education and Psychology, University of Aveiro, Portugal; CIDTFF Research Centre on Didactics and Technology in the Education of Trainers, Department of Education and Psychology, University of Aveiro, Portugal"}]},{"given":"Jo\u00e3o C.","family":"Duarte","sequence":"additional","affiliation":[{"name":"Health School, Polytechnic Institute of Viseu, Portugal"}]},{"given":"Carlos F.","family":"Silva","sequence":"additional","affiliation":[{"name":"Department of Education and Psychology, University of Aveiro, Portugal; Center for Health Technology and Services Research (CINTESIS), Department of Education and Psychology, University of Aveiro, Portugal"}]}],"member":"179","published-online":{"date-parts":[[2021,3,30]]},"reference":[{"key":"bibr1-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/a0034569"},{"key":"bibr2-0033294119875598","unstructured":"American Psychological Association. (2016).\n                      Professional practice guidelines for integrating the role of work and career in to psychological practice\n                      . Retrieved from http:\/\/www.apa.org\/practice\/guidelines\/role-work-career.aspx"},{"key":"bibr413-0033294119875598","doi-asserted-by":"crossref","unstructured":"Arnetz, J. E. (1998). The Violent Incident Form (VIF): a practical instrument for the registration of violent incidents in the health care workplace.\n                      Work & Stress\n                      ,\n                      12\n                      , 17-28. doi: 10.1080\/02678379808256846","DOI":"10.1080\/02678379808256846"},{"key":"bibr3-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1146\/annurev.psych.60.110707.163703"},{"key":"bibr4-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1016\/j.paid.2012.05.004"},{"key":"bibr5-0033294119875598","volume-title":"Social learning theory","author":"Bandura A.","year":"1977"},{"key":"bibr6-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1111\/j.2044-8325.1980.tb00024.x"},{"key":"bibr7-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/10215-001"},{"key":"bibr8-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1146\/annurev.psych.60.110707.163629"},{"key":"bibr9-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/1076-8998.6.3.255"},{"key":"bibr10-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/0003-066X.63.4.228"},{"key":"bibr511-0033294119875598","unstructured":"Blustein, D. L. (2013).\n                      The psychology of working: A new perspective for a new era.\n                      Retrieved from https:\/\/www.oxfordhandbooks.com\/view\/10.1093\/oxfordhb\/9780199758791.001.0001\/oxfordhb-9780199758791-e-001"},{"key":"bibr711-0033294119875598","doi-asserted-by":"crossref","unstructured":"Borritz, M., Rugulies, R., Bjorner, J. B., Villadsen, E., Mikkelsen, O. A. & Kristensen, T. S. (2006). Burnout among employees in human service work: design and baseline findings of the PUMA study.\n                      Scandinavian Journal of Public Health\n                      ,\n                      34\n                      , 49-58. doi: 10.1080\/14034940510032275","DOI":"10.1080\/14034940510032275"},{"key":"bibr11-0033294119875598","doi-asserted-by":"crossref","unstructured":"Bohannon, R. W., Maljanian, R. & Goethe, J. (2003). Screening for depression in clinical practice: reliability and validity of a five-item subset of the CES-Depression.\n                      Perceptual and Motor skills\n                      ,\n                      97\n                      , 855-861. doi:10.2466%2Fpms.2003.97.3.855","DOI":"10.2466\/pms.2003.97.3.855"},{"key":"bibr12-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.91.5.998"},{"key":"bibr13-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1108\/S1479-355520150000013008"},{"key":"bibr14-0033294119875598","first-page":"328","volume":"38","author":"Bussing A.","year":"1992","journal-title":"Diagnostica"},{"key":"bibr15-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1080\/10615800903094273"},{"key":"bibr616-0033294119875598","unstructured":"Caplan, R. D., Cobb, S., French J. R. P., Van Harrison, R. & Penneau, S. R. (1980).\n                      Job demands and worker health.\n                      Ann Arbor: University of Michigan, Institute for Social Research."},{"key":"bibr16-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1002\/job.776"},{"key":"bibr17-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/a0026073"},{"key":"bibr18-0033294119875598","first-page":"381","volume":"32","author":"Cho M. J.","year":"1993","journal-title":"Journal of Korean Neuropsychiatric Association"},{"key":"bibr19-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1007\/s00127-015-1039-9"},{"key":"bibr20-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/a0035448"},{"key":"bibr21-0033294119875598","volume-title":"The brief symptom inventory 18","author":"Derogatis L. R.","year":"2003"},{"key":"bibr22-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijnurstu.2015.08.011"},{"key":"bibr23-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1207\/s15327752jpa4901_13"},{"key":"bibr24-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/a0029883"},{"key":"bibr25-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/1076-8998.9.1.61"},{"key":"bibr26-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.86.4.547"},{"key":"bibr27-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1027\/1866-5888\/a000132"},{"key":"bibr28-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/cou0000140"},{"key":"bibr29-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1177\/0886260513518841"},{"key":"bibr30-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1192\/bjp.169.5.662"},{"key":"bibr31-0033294119875598","volume-title":"Workplace violence and harassment: A European picture","author":"European Agency for Safety and Health at Work","year":"2010"},{"key":"bibr312-0033294119875598","unstructured":"Federal Statistical Office. (2013).\n                      Swiss Health Survey 2012.\n                      Federal Department of Home Affairs, Switzerland. Retrieved from https:\/\/www.bfs.admin.ch\/bfs\/en\/home\/statistics\/catalogues-databases\/publications.assetdetail.349060.html"},{"key":"bibr32-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1177\/0149206313475815"},{"key":"bibr33-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1108\/IJWHM-03-2013-0011"},{"key":"bibr314-0033294119875598","doi-asserted-by":"crossref","unstructured":"Gil-Monte, P. R. (2002). Validez factorial de la adaptaci\u00f3n al espa\u00f1ol del Maslach Burnout Inventory-General Survey.\n                      Salud P\u00fablica de M\u00e9xico\n                      ,\n                      44\n                      , 33-40.","DOI":"10.1590\/S0036-36342002000100005"},{"key":"bibr34-0033294119875598","volume-title":"Manual of the general health questionnaire","author":"Goldberg D.","year":"1978"},{"key":"bibr35-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1136\/bmj.297.6653.897"},{"key":"bibr36-0033294119875598","volume-title":"The detection of psychiatric illness by questionnaire","author":"Goldberg D. P.","year":"1972"},{"key":"bibr37-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1017\/S0033291700021644"},{"key":"bibr38-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1002\/job.252"},{"key":"bibr39-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/1076-8998.12.1.63"},{"key":"bibr40-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1002\/(SICI)1099-1379(199911)20:6<897::AID-JOB975>3.0.CO;2-Z"},{"key":"bibr41-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1186\/s12889-014-1340-7"},{"key":"bibr42-0033294119875598","volume-title":"Introduction to mediation, moderation, and conditional process analysis: A regression-based approach","author":"Hayes A. F.","year":"2017"},{"key":"bibr43-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1016\/j.brat.2016.11.001"},{"key":"bibr44-0033294119875598","doi-asserted-by":"publisher","DOI":"10.4337\/9781847207081.00024"},{"key":"bibr45-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/a0020070"},{"key":"bibr46-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1002\/job.621"},{"key":"bibr47-0033294119875598","volume-title":"Work-related violence and its integration into existing surveys","author":"International Labour Organization","year":"2013"},{"key":"bibr48-0033294119875598","volume-title":"Framework guidelines for addressing workplace violence in the health sector","author":"International Labour Organization\/International Council of Nurses\/World Health Organization\/Public Services International","year":"2002"},{"key":"bibr49-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1111\/inm.12151"},{"key":"bibr50-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1016\/j.apnr.2016.07.014"},{"key":"bibr51-0033294119875598","doi-asserted-by":"publisher","DOI":"10.3346\/jkms.2015.30.12.1748"},{"key":"bibr52-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1080\/1331677X.2014.967533"},{"key":"bibr53-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1108\/09596110910975972"},{"key":"bibr54-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1080\/02678370802187926"},{"key":"bibr55-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1016\/0003-6870(87)90010-X"},{"key":"bibr56-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.87.3.444"},{"key":"bibr57-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1108\/00251741311326635"},{"key":"bibr58-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejpal.2016.06.002"},{"key":"bibr59-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1017\/S0033291700002579"},{"key":"bibr60-0033294119875598","doi-asserted-by":"publisher","DOI":"10.2307\/23044045"},{"key":"bibr61-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1177\/1049731511414148"},{"key":"bibr622-0033294119875598","unstructured":"Magnavita, N. (2007). Ansia and depression. The aid Golberg questionnaire.\n                      Giornale Italiano di Medicina del Lavoro ed Ergonomia\n                      ,\n                      29\n                      , 670-671."},{"key":"bibr62-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1155\/2013\/316358"},{"key":"bibr63-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1002\/job.4030020205"},{"key":"bibr64-0033294119875598","volume-title":"Maslach Burnout Inventory manual","author":"Maslach C.","year":"1986","edition":"2"},{"key":"bibr65-0033294119875598","volume-title":"Maslach Burnout Inventory manual","author":"Maslach C.","year":"1996","edition":"3"},{"key":"bibr66-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1146\/annurev.psych.52.1.397"},{"key":"bibr67-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1016\/S0899-3289(01)00080-3"},{"key":"bibr68-0033294119875598","volume-title":"Psychophysiological and psychosocial indicators of the efficacy of a stress management program for health professionals: Final report. Bolsa Funda\u00e7\u00e3o Bial n.\u00b0 41\/98","author":"McIntyre T.","year":"2003"},{"key":"bibr69-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/a0031732"},{"key":"bibr70-0033294119875598","doi-asserted-by":"publisher","DOI":"10.7326\/0003-4819-151-4-200908180-00135"},{"key":"bibr71-0033294119875598","volume-title":"Chapter 7. Systematic reviews of etiology and risk","author":"Moola S.","year":"2017"},{"key":"bibr72-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/a0021723"},{"key":"bibr73-0033294119875598","unstructured":"Neuman J. H., Keashly L. (2004, April).\n                      Development of the workplace aggression research questionnaire (WAR-Q): Preliminary data from the workplace stress and aggression project\n                      . Paper presented at the Annual Meeting of the Society for Industrial and Organizational Psychology, Chicago, IL."},{"key":"bibr74-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1016\/j.avb.2018.06.007"},{"key":"bibr75-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1016\/j.paid.2016.08.015"},{"key":"bibr76-0033294119875598","doi-asserted-by":"publisher","DOI":"10.5271\/sjweh.3579"},{"key":"bibr77-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1348\/096317909X481256"},{"key":"bibr78-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1080\/08959285.2015.1006325"},{"key":"bibr79-0033294119875598","first-page":"352","volume-title":"Affect, cognition, and personality","author":"Nowlis V.","year":"1965"},{"key":"bibr80-0033294119875598","unstructured":"Occupational Safety and Health Administration. (2016).\n                      Guidelines for preventing workplace violence for healthcare and social service workers\n                      (OSHA 3148-06R 2016). Washington, DC: U.S. Department of Labor. Retrieved from https:\/\/www.osha.gov\/Publications\/osha3148.pdf"},{"key":"bibr81-0033294119875598","doi-asserted-by":"publisher","DOI":"10.4040\/jkan.2004.34.8.1451"},{"key":"bibr82-0033294119875598","doi-asserted-by":"crossref","unstructured":"Pacheco, E., Cunha, M. & Duarte, J. (2016). Violence, aggression and fear in the workplace. In S. Cruz (Eds.),\n                      The European Proceedings of Social and Behavioral Sciences No. 22\n                      (pp. 27-41). Porto: Future Academy. doi:10.15405\/epsbs.2016.07.02.3","DOI":"10.15405\/epsbs.2016.07.02.3"},{"key":"bibr813-0033294119875598","doi-asserted-by":"crossref","unstructured":"Pejtersen, J. H., Kristensen, T. S., Borg, V. & Bjorner, J. B. (2010). The second version of the Copenhagen Psychosocial Questionnaire.\n                      Scandinavian Journal of Public Health\n                      ,\n                      38\n                      , 8-24. doi: 10.1177\/1403494809349858","DOI":"10.1177\/1403494809349858"},{"key":"bibr83-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1146\/annurev-psych-010814-015258"},{"key":"bibr84-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/1076-8998.2.1.63"},{"key":"bibr85-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1590\/S0102-311X2013001200006"},{"key":"bibr86-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1080\/02678373.2011.563133"},{"key":"bibr87-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/1076-8998.8.2.110"},{"key":"bibr88-0033294119875598","doi-asserted-by":"publisher","DOI":"10.4135\/9781412975995.n8"},{"key":"bibr819-0033294119875598","unstructured":"Schat, A. C. H., Desmarais, S. & Kelloway, E. K. (2006).\n                      Exposure to workplace aggression from multiple sources: Validation of a measure and test of a model.\n                      Unpublished manuscript, McMaster University, Hamilton, Canada, pp. 331-351."},{"key":"bibr89-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1590\/S0034-89102010000400009"},{"key":"bibr910-0033294119875598","unstructured":"Schubert, M., Glass, T. R., Clarke, S. P., Aiken, L. H., Schaffert-Witvliet, B., Sloane, D. M., Abraham I. & De Geest, S. (2009).\n                      RICH Nursing Study\n                      . Basel: Institut f\u00fcr Pflegewissenschaft, Universit\u00e4t Basel, Switzerland."},{"key":"bibr90-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/1072-5245.13.2.176"},{"key":"bibr91-0033294119875598","volume-title":"Italian adaptation of MBI\u2013Maslach Burnout Inventory","author":"Sirigatti S.","year":"1993"},{"key":"bibr92-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1080\/02678370701410007"},{"key":"bibr93-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/1076-8998.3.4.356"},{"key":"bibr94-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1080\/02678373.2015.1076537"},{"key":"bibr95-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijnurstu.2013.01.010"},{"key":"bibr96-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.72.4.522"},{"key":"bibr97-0033294119875598","doi-asserted-by":"publisher","DOI":"10.2307\/351733"},{"key":"bibr98-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1177\/019251396017003001"},{"key":"bibr99-0033294119875598","doi-asserted-by":"publisher","DOI":"10.2307\/1556375"},{"key":"bibr100-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1177\/0149206307300812"},{"key":"bibr101-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1002\/job.688"},{"key":"bibr102-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1146\/annurev-orgpsych-041015-062539"},{"key":"bibr103-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1155\/2015\/215267"},{"key":"bibr104-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1111\/jan.12016"},{"key":"bibr105-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1177\/0730888493020002004"},{"key":"bibr106-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1080\/0267837021000058650"},{"key":"bibr307-0033294119875598","unstructured":"WHO (2003).\n                      Workplace violence in the health sector country case studies research instruments.\n                      Retrieved from https:\/\/www.who.int\/violence_injury_prevention\/violence\/interpersonal\/en\/WVquestionnaire.pdf"},{"key":"bibr107-0033294119875598","unstructured":"World Health Organization. (2019).\n                      Violence and injury prevention\n                      . Retrieved from https:\/\/www.who.int\/violence_injury_prevention\/violence\/activities\/workplace\/background\/en\/"},{"key":"bibr108-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/a0040148"},{"key":"bibr109-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/a0036905"},{"key":"bibr110-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1002\/smi.2581"},{"key":"bibr111-0033294119875598","doi-asserted-by":"publisher","DOI":"10.1037\/a0039004"}],"container-title":["Psychological Reports"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/0033294119875598","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.1177\/0033294119875598","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/0033294119875598","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,5,1]],"date-time":"2026-05-01T09:17:26Z","timestamp":1777627046000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/0033294119875598"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,3,30]]},"references-count":122,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2021,6]]}},"alternative-id":["10.1177\/0033294119875598"],"URL":"https:\/\/doi.org\/10.1177\/0033294119875598","relation":{},"ISSN":["0033-2941","1558-691X"],"issn-type":[{"value":"0033-2941","type":"print"},{"value":"1558-691X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021,3,30]]}}}