{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,31]],"date-time":"2026-03-31T03:49:40Z","timestamp":1774928980979,"version":"3.50.1"},"reference-count":111,"publisher":"SAGE Publications","issue":"1","license":[{"start":{"date-parts":[[2022,8,15]],"date-time":"2022-08-15T00:00:00Z","timestamp":1660521600000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"DOI":"10.13039\/501100001871","name":"Funda\u00e7\u00e3o para a Ci\u00eancia e a Tecnologia","doi-asserted-by":"publisher","award":["UIDB\/00315\/2020"],"award-info":[{"award-number":["UIDB\/00315\/2020"]}],"id":[{"id":"10.13039\/501100001871","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Journal of Vacation Marketing"],"published-print":{"date-parts":[[2024,1]]},"abstract":"<jats:p> This research identifies safety practices to be adopted by organizations of peer-to-peer accommodation for different segments of tourists in a pandemic context. More specifically, it identifies the profiles of tourists based on their opinions on the safety practices they expect to find when booking peer-to-peer accommodation. Results from a Multiple Correspondence Analysis (MCA) and Cluster Analysis applied to a sample of 864 prospective tourists suggest two prominent dimensions of safety practices: information and hygiene, and protection; and four types of tourist segments: concerned tourists, indifferent tourists, forewarned tourists, and confident tourists. While the concerned tourists value all safety practices most, the indifferent tourists do not require access to information about safety measures, although they do want information on the Covid-19 regulations at their destination. The forewarned tourists attach the least importance to aspects such as information and hygiene, and the greatest to the protection aspect. In contrast, the confident tourists value all information practices and safety measures but do not appreciate the protection aspects. These results will be helpful for peer-to-peer accommodation providers wishing to customize services during and after the Covid-19 period. <\/jats:p>","DOI":"10.1177\/13567667221118638","type":"journal-article","created":{"date-parts":[[2022,8,16]],"date-time":"2022-08-16T05:18:54Z","timestamp":1660627134000},"page":"72-92","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":14,"title":["Peer-to-peer accommodation in the time of COVID-19: A segmentation approach from the perspective of tourist safety"],"prefix":"10.1177","volume":"30","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-0878-9320","authenticated-orcid":false,"given":"Marina A.","family":"Petruzzi","sequence":"first","affiliation":[{"name":"Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), Business Research Unit, Lisbon, Portugal"},{"name":"Unidade de Investiga\u00e7\u00e3o em Turismo e Hospitalidade, Faculdade de Turismo e Hospitalidade, Universidade Europeia, Lisboa, Portugal"}]},{"given":"Catarina","family":"Marques","sequence":"additional","affiliation":[{"name":"Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), Business Research Unit, Lisbon, Portugal"}]}],"member":"179","published-online":{"date-parts":[[2022,8,15]]},"reference":[{"key":"bibr2-13567667221118638","doi-asserted-by":"publisher","DOI":"10.22215\/timreview\/1215"},{"key":"bibr3-13567667221118638","doi-asserted-by":"crossref","first-page":"41","DOI":"10.1080\/13683500.2020.1846504","volume":"25","author":"Aiello F","year":"2020","journal-title":"Current Issues in Tourism"},{"key":"bibr4-13567667221118638","unstructured":"Airbnb (n.d) About us. Retrieved May 24, 2019. https:\/\/press.airbnb.com\/about-us\/."},{"key":"bibr5-13567667221118638","unstructured":"Airbnb (2020a) A Message from Co-Founder and CEO Brian Chesky Retrieved October 24, 2020. https:\/\/news.airbnb.com\/a-message-from-co-founder-and-ceo-brian-chesky\/."},{"key":"bibr6-13567667221118638","unstructured":"Airbnb (2020b) What is Airbnb\u2019s 5-step enhanced cleaning process? Retrieved October 16, 2020. https:\/\/www.airbnb.ca\/help\/article\/2809\/what-is-airbnbs-5step-enhanced-cleaning-process."},{"key":"bibr7-13567667221118638","first-page":"1","author":"Bagnera SM","year":"2020","journal-title":"Boston Hospitality Review"},{"key":"bibr8-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1086\/612649"},{"key":"bibr9-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2013.10.001"},{"key":"bibr10-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1007\/s10273-020-2628-0"},{"key":"bibr11-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1186\/s12942-020-00202-8"},{"key":"bibr12-13567667221118638","doi-asserted-by":"publisher","DOI":"10.5465\/amp.2019.0053"},{"key":"bibr13-13567667221118638","unstructured":"Canina L, McQuiddy-Davis N (2020) Pre-and Post-COVID Travel Preferences."},{"key":"bibr14-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/S1745-3542(06)03001-3"},{"key":"bibr15-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1126\/science.aba9757"},{"key":"bibr16-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1080\/01490409109513147"},{"key":"bibr17-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1108\/TR-02-2019-0041"},{"key":"bibr18-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.annals.2019.02.003"},{"key":"bibr19-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.annals.2020.102961"},{"key":"bibr20-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1007\/978-981-10-8818-6"},{"key":"bibr21-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2020.06.008"},{"key":"bibr22-13567667221118638","unstructured":"DuBois D (2020) Impact of the coronavirus on global short-term rental markets. Retrieved October 20, 2020. https:\/\/www.airdna.co\/blog\/coronavirus-impact-on-global-short-term-rentalmarkets."},{"key":"bibr23-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1177\/1938965509345963"},{"key":"bibr24-13567667221118638","unstructured":"Evans D. 2020. Airbnb\u2019s future is uncertain as it continues to struggle through its Covid-19 response. Retrieved October 25, 2020 https:\/\/www.cnbc.com\/2020\/05\/06\/can-airbnb-survive-the-coronavirus-pandemic.html#close."},{"key":"bibr25-13567667221118638","unstructured":"Fairbnb.coop (2020) Safe travels: enjoy Fairbnb.coop\u2019s unique booking refund solution. Retrieved October 04, 2020. https:\/\/fairbnb.coop\/2020\/08\/25\/safe-travels-enjoy-fairbnb-coops-unique-travel-insurance\/."},{"key":"bibr26-13567667221118638","unstructured":"Fairbnb.coop (n.d) About us. Retrieved July 22, 2019. https:\/\/fairbnb.coop\/about-us\/."},{"key":"bibr27-13567667221118638","volume":"80","author":"Farmaki A","journal-title":"Annals of Tourism Research"},{"key":"bibr28-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2020.102663"},{"key":"bibr29-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1177\/0010880406288872"},{"key":"bibr30-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1002\/jtr.699"},{"key":"bibr31-13567667221118638","doi-asserted-by":"publisher","DOI":"10.3201\/eid2605.190995"},{"key":"bibr32-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.eist.2017.01.003"},{"key":"bibr33-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/S0261-5177(03)00003-7"},{"key":"bibr34-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2009.08.011"},{"key":"bibr35-13567667221118638","volume-title":"Nonlinear Multivariate Analysis","author":"Gifi A","year":"1996"},{"issue":"4","key":"bibr36-13567667221118638","first-page":"1","volume":"23","author":"Giritli Nygren K","year":"2020","journal-title":"Journal of Risk Research"},{"key":"bibr37-13567667221118638","unstructured":"Glusac E (2020) Hotels Vs Airbnb: Has Covid-19 Disrupted the Disrupter? Retrieved June 14, 2020. https:\/\/www.nytimes.com\/2 020\/05\/14\/travel\/hotels-versus-airbnb-pandemic.html."},{"key":"bibr38-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1080\/09669582.2020.1758708"},{"key":"bibr39-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1108\/JHTT-08-2018-0075"},{"key":"bibr40-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1177\/0047287517696980"},{"key":"bibr41-13567667221118638","first-page":"1","author":"Hacker J","year":"2020","journal-title":"European Journal of Information Systems"},{"key":"bibr42-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1002\/asi.23552"},{"key":"bibr43-13567667221118638","first-page":"1","author":"Higgins-Desbiolles F","year":"2020","journal-title":"Tourism Geographies"},{"issue":"1","key":"bibr44-13567667221118638","first-page":"124782","volume":"280","author":"Hossain M","year":"2020","journal-title":"Journal of Cleaner Production"},{"issue":"2","key":"bibr45-13567667221118638","doi-asserted-by":"crossref","first-page":"177","DOI":"10.3727\/108354203774076698","volume":"8","author":"Huan T","year":"2004","journal-title":"Tourism Analysis"},{"key":"bibr46-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1177\/0047287508328793"},{"key":"bibr47-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.eist.2016.12.001"},{"key":"bibr48-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.annals.2009.09.002"},{"key":"bibr49-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.jdmm.2021.100563"},{"key":"bibr50-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1108\/IJCHM-04-2020-0357"},{"key":"bibr51-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2020.102707"},{"issue":"1","key":"bibr52-13567667221118638","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1080\/10548408.2020.1842289","volume":"38","author":"Ketter E","year":"2021","journal-title":"Journal of Travel & Tourism Marketing"},{"key":"bibr53-13567667221118638","doi-asserted-by":"publisher","DOI":"10.24288\/jttr.1021221"},{"key":"bibr54-13567667221118638","volume-title":"Engineering a Safer World: Systems Thinking Applied to Safety","author":"Leveson NG","year":"2011"},{"key":"bibr55-13567667221118638","unstructured":"Lilien GL, Rangaswamy A (2004) Marketing engineering: computer-assisted marketing analysis and planning. DecisionPro."},{"key":"bibr56-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.ssci.2018.04.015"},{"key":"bibr57-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.jdmm.2020.100469"},{"key":"bibr58-13567667221118638","unstructured":"Mckinsey and Company (2020) Global Surveys of Consumer Sentiment During the Coronavirus Crisis. Surveys Per Country. Available from: https:\/\/www.mckinsey.com\/business-functions\/marketing-and-sales\/our-insights\/global-surveys-of-consumer-sentiment-during-the-coronavirus-crisis. (Accessed 21\/6\/2020)."},{"key":"bibr59-13567667221118638","unstructured":"McKinsey and Company (2020) Hospitality and COVID-19: How long until \u2018no vacancy\u2019 for US hotels? Retrieved October 20, 2020. https:\/\/www.mckinsey.com."},{"key":"bibr60-13567667221118638","doi-asserted-by":"publisher","DOI":"10.3389\/fpsyg.2021.655860"},{"key":"bibr61-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1080\/02692171.2020.1756040"},{"key":"bibr62-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.annals.2013.08.001"},{"key":"bibr63-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1007\/s40547-017-0079-6"},{"key":"bibr64-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijsu.2020.04.018"},{"key":"bibr65-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1177\/0047287507308325"},{"key":"bibr66-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.annals.2004.01.006"},{"key":"bibr67-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2020.104275"},{"key":"bibr68-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2020.102767"},{"key":"bibr69-13567667221118638","first-page":"1","author":"Pavlatos O","year":"2020","journal-title":"Anatolia"},{"key":"bibr70-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2020.102724"},{"key":"bibr71-13567667221118638","volume-title":"Tourism, Crime and International Security Issues","author":"Pizam A","year":"1996"},{"key":"bibr72-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.annals.2020.102994"},{"key":"bibr73-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1300\/J073v20n01_02"},{"key":"bibr74-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2003.09.004"},{"key":"bibr75-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1177\/1096348011425494"},{"key":"bibr76-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2011.07.013"},{"key":"bibr77-13567667221118638","first-page":"1","author":"Robina-Ram\u00edrez R","year":"2021","journal-title":"Environment, Development and Sustainability"},{"key":"bibr78-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.jairtraman.2020.101970"},{"key":"bibr79-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2012.09.008"},{"key":"bibr80-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2020.102664"},{"key":"bibr81-13567667221118638","unstructured":"Shuk C. 2020. Airbnb Customers Fuming Over Covid-19 Refund Policy. Retrieved October 20, 2020. https:\/\/www.svvoice.com\/airbnb-customers-fuming-over-covid-19-refund-policy\/."},{"key":"bibr82-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1177\/004728759803700209"},{"key":"bibr83-13567667221118638","unstructured":"Statista (2020) Coronavirus impact in the tourism sector in Spain. Statistical Data. Retrieved October 29, 2020. https:\/\/es.statista.com\/temas\/6510\/impacto-del-coronavirus-en-el-sectorturistico-en-espana\/."},{"key":"bibr84-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2020.102770"},{"key":"bibr85-13567667221118638","unstructured":"STR (2020) COVID-19 webinar summary: 5 key points on Asia Pacific hotel performance. Retrieved October 25, 2020. https:\/\/str.com\/data-insights-blog\/covid-19-webinar-summary-5-key-points-asia-pacific-hotel-performance-28-may."},{"key":"bibr86-13567667221118638","volume-title":"Consumer Behaviour in Tourism","author":"Swarbrooke J","year":"1999"},{"key":"bibr87-13567667221118638","unstructured":"Tidey A. (2020) Coronavirus in Europe: Tourism sector 'hardest hit' by COVID-19. Euronews. France. Retrieved May 12, 2020. https:\/\/www.euronews.com\/2020\/04\/16\/coronavirus-in-europe-tourism-sector-hardest-hit-by-covid-19."},{"key":"bibr88-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1177\/0047287515608505"},{"key":"bibr89-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1080\/0267257X.1987.9964020"},{"key":"bibr90-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.tmp.2020.100744"},{"key":"bibr91-13567667221118638","unstructured":"UNWTO - World Tourism Organization (2020a) 100% of global destinations now have covid-19 travel restrictions. Retrieved October 20, 2020. https:\/\/www.unwto.org\/news\/covid-19-travel-restrictions."},{"key":"bibr92-13567667221118638","unstructured":"UNWTO - World Tourism Organization (2020b) Impact assessment of the COVID-19 outbreak on international tourism. Retrieved October 16, 2020. https:\/\/www.unwto.org\/impact-assessment-of-the-covid-19-outbreak-oninternational-tourism."},{"key":"bibr93-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2020.06.057"},{"key":"bibr94-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.jhtm.2021.07.015"},{"key":"bibr95-13567667221118638","author":"Webster L.","year":"2020","journal-title":"The National"},{"key":"bibr96-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4615-4651-1"},{"key":"bibr97-13567667221118638","volume-title":"Market Segmentation: Using Demographics Psychographics and Other Niche Marketing Techniques to Predict and Model Customer Behavior","author":"Weinstein A","year":"1994"},{"key":"bibr98-13567667221118638","unstructured":"WHO-World Health Organization (2022) Retrieved March 10, 2022 https:\/\/covid19.who.int."},{"key":"bibr99-13567667221118638","unstructured":"WHO (2020) World Health Organization. https:\/\/www.who.int\/publications-detail\/water-sanitation-hygiene-and-waste-management-for-the-covid-19-virus-interimguidance. (Accessed 10 May 2022)."},{"key":"bibr100-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1093\/jtm\/taaa108"},{"key":"bibr101-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1108\/JOSM-11-2018-0369"},{"key":"bibr102-13567667221118638","unstructured":"Wood C (2020) Airbnb is establishing a new cleaning protocol for hosts to limit spread of COVID-19. Retrieved October 26, 2020. https:\/\/www.businessinsider.com\/airbnb-24-h-between-rentals-limit-covid-spread-2020-4."},{"key":"bibr104-13567667221118638","unstructured":"WTTC-World Travel and Tourism Council (2020) Leading global protocols for the new normal. Retrieved October 29, 2020. https:\/\/wttc.org\/COVID-19\/Safe-Travels-Global-Protocols-Stamp."},{"key":"bibr105-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.jhtm.2020.03.007"},{"key":"bibr106-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1177\/0047287520946103"},{"key":"bibr107-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1108\/IJCHM-06-2020-0504"},{"key":"bibr108-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.annals.2021.103313"},{"key":"bibr109-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1080\/02508281.2020.1743048"},{"key":"bibr110-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2020.102768"},{"key":"bibr111-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2020.104164"},{"key":"bibr112-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1108\/IJCHM-04-2020-0335"},{"key":"bibr113-13567667221118638","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2020.102760"}],"container-title":["Journal of Vacation Marketing"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/13567667221118638","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.1177\/13567667221118638","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/13567667221118638","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,3,2]],"date-time":"2025-03-02T04:10:22Z","timestamp":1740888622000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/13567667221118638"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,8,15]]},"references-count":111,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2024,1]]}},"alternative-id":["10.1177\/13567667221118638"],"URL":"https:\/\/doi.org\/10.1177\/13567667221118638","relation":{},"ISSN":["1356-7667","1479-1870"],"issn-type":[{"value":"1356-7667","type":"print"},{"value":"1479-1870","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,8,15]]}}}