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In turn, it is clear that residents play a fundamental role in the quality of tourists\u2019 experiences and, consequently, for the success of a tourism destination. In this research, a cluster analysis was used to segment the residents of the Azores Archipelago (Portugal) in function of their perceptions of the impacts of the tourism industry. The analysis revealed the existence of three clusters: Optimistic residents, which corresponded to the large majority of the respondents; Moderately Optimistic residents; and Unconvinced residents. The results are in conformity with the common findings in the empirical literature, in particular in the case of emergent tourism destinations. Regional and national authorities should be aware of these results when designing their policies, in particular when pursuing sustainable development strategies.<\/jats:p>","DOI":"10.1177\/14673584231205217","type":"journal-article","created":{"date-parts":[[2023,10,13]],"date-time":"2023-10-13T02:38:48Z","timestamp":1697164728000},"page":"274-288","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":8,"title":["Residents\u2019 perceptions of the impacts of tourism in the Azores archipelago (Portugal): A cluster analysis"],"prefix":"10.1177","volume":"25","author":[{"given":"Jos\u00e9 Ant\u00f3nio","family":"Cadima Ribeiro","sequence":"first","affiliation":[{"name":"University of Minho"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8945-1593","authenticated-orcid":false,"given":"Laurentina","family":"Vareiro","sequence":"additional","affiliation":[{"name":"UNIAG and Polytechnic Institute of C\u00e1vado and Ave"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9445-5465","authenticated-orcid":false,"given":"Paula","family":"Remoaldo","sequence":"additional","affiliation":[{"name":"University of Minho"}]},{"given":"Isabel Cristina","family":"Monjardino","sequence":"additional","affiliation":[{"name":"Instituto Nacional de Estatistica"}]}],"member":"179","published-online":{"date-parts":[[2023,10,12]]},"reference":[{"key":"e_1_3_4_2_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.annals.2004.11.004"},{"key":"e_1_3_4_3_1","doi-asserted-by":"publisher","DOI":"10.1177\/0047287503257488"},{"key":"e_1_3_4_4_1","doi-asserted-by":"publisher","DOI":"10.1016\/0160-7383(92)90060-3"},{"key":"e_1_3_4_5_1","doi-asserted-by":"publisher","DOI":"10.3390\/su14095289"},{"key":"e_1_3_4_6_1","doi-asserted-by":"publisher","DOI":"10.1177\/004728750204100110"},{"key":"e_1_3_4_7_1","doi-asserted-by":"publisher","DOI":"10.1002\/jtr.778"},{"key":"e_1_3_4_8_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0261-5177(99)00095-3"},{"key":"e_1_3_4_9_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1541-0064.1980.tb00970.x"},{"key":"e_1_3_4_10_1","doi-asserted-by":"publisher","DOI":"10.1177\/1467358415580359"},{"key":"e_1_3_4_11_1","doi-asserted-by":"publisher","DOI":"10.3390\/su12156059"},{"key":"e_1_3_4_12_1","doi-asserted-by":"publisher","DOI":"10.1016\/0160-7383(79)90004-5"},{"key":"e_1_3_4_13_1","doi-asserted-by":"publisher","DOI":"10.1016\/0160-7383(77)90037-8"},{"key":"e_1_3_4_14_1","doi-asserted-by":"publisher","DOI":"10.1016\/0160-7383(89)90069-8"},{"key":"e_1_3_4_15_1","unstructured":"Doxey G (1975) A causation theory of visitors-residents irritants. methodology and research inferences. 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