{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,1]],"date-time":"2026-05-01T02:12:01Z","timestamp":1777601521575,"version":"3.51.4"},"reference-count":24,"publisher":"SAGE Publications","issue":"4","license":[{"start":{"date-parts":[[2024,2,9]],"date-time":"2024-02-09T00:00:00Z","timestamp":1707436800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"funder":[{"name":"Portuguese agency to gender equality (Comiss\u00e3o para a Igualdade e para a Cidadania - CIG). Co-financied by the EU.","award":["013\/CIG\/2019-NVDVGG"],"award-info":[{"award-number":["013\/CIG\/2019-NVDVGG"]}]}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["European Journal of Criminology"],"published-print":{"date-parts":[[2024,7]]},"abstract":"<jats:p>This article presents an evaluative study of the telecare protection system (TPS) implemented in Portugal as a protection order for domestic violence victims. A survey was applied to a representative sample of victims who were supported by the system ( N\u2009=\u2009171) and their responses were compared with those of domestic violence victims who did not benefit from it ( N\u2009=\u2009100). Victims were asked about their: (i) knowledge, expectations, and experiences with the implementation of the system; (ii) assessment of agencies\u2019 activities, and (iii) levels of satisfaction, safety, and re-victimisation. TPS had an activation rate of 32% for emergencies. Victims with the TPS showed great expectation fulfilment and a very positive assessment of the demeanour and behaviour of police and other support agencies. Generally, very satisfied with the system, victims reported, however, relatively lower satisfaction with the police responses in specific emergencies. Victims reported that the actions of agencies involved in the system allow them to feel safer; nonetheless, they also reported stable and continued fear and risk of being victimised. Finally, victims benefiting from TPS significantly differed from victims who did not benefit from it in terms of physical re-victimisation (7% and 15%, respectively).<\/jats:p>","DOI":"10.1177\/14773708241226839","type":"journal-article","created":{"date-parts":[[2024,2,9]],"date-time":"2024-02-09T05:29:16Z","timestamp":1707456556000},"page":"609-628","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":1,"title":["Assessment of a domestic violence telecare protection system from the victims\u2019 perspective"],"prefix":"10.1177","volume":"21","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-5965-4517","authenticated-orcid":false,"given":"Jorge","family":"Quintas","sequence":"first","affiliation":[{"name":"University of Porto, Portugal"}]},{"given":"Pedro","family":"Sousa","sequence":"additional","affiliation":[{"name":"University of Porto, Portugal"}]},{"given":"Ana","family":"Guerreiro","sequence":"additional","affiliation":[{"name":"University of Maia, Portugal; University of Porto, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4757-1703","authenticated-orcid":false,"given":"Alexandra","family":"Leandro","sequence":"additional","affiliation":[{"name":"University of Porto, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0093-0550","authenticated-orcid":false,"given":"Rita","family":"Faria","sequence":"additional","affiliation":[{"name":"University of Porto, Portugal"}]}],"member":"179","published-online":{"date-parts":[[2024,2,9]]},"reference":[{"key":"bibr1-14773708241226839","unstructured":"Breckenridge J, Walden I, Flax G (2014) Staying Home Leaving Violence Evaluation Final Report. Sydney: Gendered Violence Research Network, UNSW."},{"key":"bibr2-14773708241226839","unstructured":"CIG (2012) Teleassist\u00eancia a v\u00edtimas de viol\u00eancia dom\u00e9stica. Projeto-piloto: Relat\u00f3rio de avalia\u00e7\u00e3o 2009\/2012. Lisboa: CIG."},{"key":"bibr3-14773708241226839","unstructured":"CIG (2013) IV Plano Nacional Contra a Viol\u00eancia Dom\u00e9stica (2012\u20132013). Lisboa: CIG."},{"key":"bibr4-14773708241226839","unstructured":"CIG (2018)\n                      V Plano Nacional de Preven\u00e7\u00e3o e Combate \u00e0 Viol\u00eancia Dom\u00e9stica e de G\u00e9nero (2014-2017) \u2013 Relat\u00f3rio Final de Execu\u00e7\u00e3o\n                      . Lisboa: CIG."},{"key":"bibr5-14773708241226839","volume-title":"Situational Crime Prevention \u2013 Successful Case Studies","author":"Clarke RV","year":"1997","edition":"2"},{"key":"bibr6-14773708241226839","unstructured":"CVP (2018).\n                      Programa de Protec\u00e7\u00e3o por Teleassist\u00eancia a V\u00edtimas de Viol\u00eancia Dom\u00e9stica Relat\u00f3rio Anual Ano\n                      : 2017. Lisboa: CVP."},{"key":"bibr7-14773708241226839","unstructured":"CVP (2019).\n                      Programa de Protec\u00e7\u00e3o por Teleassist\u00eancia a V\u00edtimas de Viol\u00eancia Dom\u00e9stica Relat\u00f3rio Anual Ano\n                      : 2018. Lisboa: CVP."},{"key":"bibr8-14773708241226839","doi-asserted-by":"publisher","DOI":"10.1108\/17549450200900033"},{"key":"bibr9-14773708241226839","unstructured":"FFMS (2019) Popula\u00e7\u00e3o. PORDATA. Available at: https:\/\/www.pordata.pt\/subtema\/portugal\/populacao+residente-28."},{"key":"bibr10-14773708241226839","doi-asserted-by":"publisher","DOI":"10.1177\/1477370817749500"},{"key":"bibr11-14773708241226839","doi-asserted-by":"publisher","DOI":"10.1177\/1748895816673881"},{"key":"bibr12-14773708241226839","volume-title":"Tackling Domestic Violence: Effective Interventions and Approaches","author":"Hester M","year":"2005"},{"key":"bibr13-14773708241226839","unstructured":"Lloyd S, Farrell G, Pease K (1994)\n                      Preventing repeated domestic violence: A demonstration project on Merseyside\n                      . Police Research Group \u2013 Crime Prevention Unit Series Paper No. 49. London: Home Office."},{"key":"bibr14-14773708241226839","volume-title":"Bsafe Pilot Project 2007\u20132010 Final report","author":"MacKay R","year":"2011"},{"key":"bibr15-14773708241226839","unstructured":"Malgesini G, Romero R, Grane \u00c1 (2017) Las mujeres v\u00edctimas de violencia de g\u00e9nero, atendidas en el servicio ATENPRO.\n                      Bolet\u00edn sobre Vulnerabilidad Social\n                      , no 14, July."},{"key":"bibr16-14773708241226839","doi-asserted-by":"publisher","DOI":"10.1093\/police\/paw022"},{"key":"bibr17-14773708241226839","unstructured":"Prenzler T, Fardell L (2016)\n                      The Role of private security in supporting police responses to domestic violence\n                      . Report to the Australian Security Industry Association Limited. University of the Sunshine Coast."},{"key":"bibr18-14773708241226839","doi-asserted-by":"publisher","DOI":"10.1016\/j.avb.2017.04.003"},{"key":"bibr19-14773708241226839","volume-title":"Avalia\u00e7\u00e3o Cient\u00edfica do Programa \u2018Um Passo Mais\u2019","author":"Quintas J","year":"2017"},{"key":"bibr20-14773708241226839","doi-asserted-by":"publisher","DOI":"10.1177\/0887403420920331"},{"key":"bibr21-14773708241226839","doi-asserted-by":"publisher","DOI":"10.1108\/13639510510597924"},{"key":"bibr22-14773708241226839","doi-asserted-by":"publisher","DOI":"10.1177\/1077801205284922"},{"key":"bibr23-14773708241226839","volume-title":"Bsafe Pilot Project 2007\u20132010","author":"Taylor E","year":"2011"},{"key":"bibr24-14773708241226839","doi-asserted-by":"publisher","DOI":"10.1002\/car.687"}],"container-title":["European Journal of Criminology"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/14773708241226839","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/full-xml\/10.1177\/14773708241226839","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/14773708241226839","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,4,28]],"date-time":"2026-04-28T20:55:48Z","timestamp":1777409748000},"score":1,"resource":{"primary":{"URL":"https:\/\/journals.sagepub.com\/doi\/10.1177\/14773708241226839"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,2,9]]},"references-count":24,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2024,7]]}},"alternative-id":["10.1177\/14773708241226839"],"URL":"https:\/\/doi.org\/10.1177\/14773708241226839","relation":{},"ISSN":["1477-3708","1741-2609"],"issn-type":[{"value":"1477-3708","type":"print"},{"value":"1741-2609","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,2,9]]}}}