{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,4]],"date-time":"2026-05-04T01:42:52Z","timestamp":1777858972782,"version":"3.51.4"},"reference-count":40,"publisher":"SAGE Publications","license":[{"start":{"date-parts":[[2025,7,8]],"date-time":"2025-07-08T00:00:00Z","timestamp":1751932800000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"},{"start":{"date-parts":[[2025,7,8]],"date-time":"2025-07-08T00:00:00Z","timestamp":1751932800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["J Prim Care Community Health"],"published-print":{"date-parts":[[2025,12]]},"abstract":"<jats:sec>\n                    <jats:title>Introduction:<\/jats:title>\n                    <jats:p>The main objective of this study was to assess whether socioeconomic factors were associated with the use of telehealth in primary care services in Portugal during the COVID-19.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods:<\/jats:title>\n                    <jats:p>A questionnaire was administered to patients in primary healthcare units during the pandemic. The set of variables used in this study was part of a larger patient satisfaction questionnaire. A descriptive statistical analysis was performed, and a multiple logistic regression analysis was estimated to assess factors associated with using remote consultation.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>The use of a remote consultation was reported by 38.2% of respondents (N\u2009=\u20097008), and the main reason for telehealth use was prescription renewal. Among non-users of telehealth, 40% did not know they could contact their family doctor by email. Factors positively associated with telehealth use were: older age, women, married, filled questionnaire without help, consumption of OTC and prescribed drugs, unmet healthcare needs, and registered with family doctor. The evidence suggests a negative association between education and telehealth use.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusions:<\/jats:title>\n                    <jats:p>No clear pattern emerged regarding the digital divide. The evidence shows a relevant lack of awareness regarding the possibility of using telehealth. If more complex forms of telehealth are adopted in primary care services, the digital divide might come to the surface.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1177\/21501319241312564","type":"journal-article","created":{"date-parts":[[2025,7,8]],"date-time":"2025-07-08T07:56:58Z","timestamp":1751961418000},"update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":0,"title":["Socioeconomic Factors Associated With the Use of Telehealth in Primary Care Services During the COVID-19 Pandemic"],"prefix":"10.1177","volume":"16","author":[{"given":"Carlota","family":"Quintal","sequence":"first","affiliation":[{"name":"University of Coimbra, Coimbra, Portugal"},{"name":"Centre for Health Studies and Research, University of Coimbra, Coimbra, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3487-1202","authenticated-orcid":false,"given":"Aida I.","family":"Tavares","sequence":"additional","affiliation":[{"name":"Centre for Health Studies and Research, University of Coimbra, Coimbra, Portugal"},{"name":"University of Lisbon, Lisbon, Portugal"}]},{"given":"In\u00eas","family":"Ribeiro","sequence":"additional","affiliation":[{"name":"Centre for Health Studies and Research, University of Coimbra, Coimbra, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9328-8415","authenticated-orcid":false,"given":"Victor","family":"Raposo","sequence":"additional","affiliation":[{"name":"University of Coimbra, Coimbra, Portugal"},{"name":"Centre for Health Studies and Research, University of Coimbra, Coimbra, Portugal"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9448-9542","authenticated-orcid":false,"given":"Pedro L.","family":"Ferreira","sequence":"additional","affiliation":[{"name":"University of Coimbra, Coimbra, Portugal"},{"name":"Centre for Health Studies and Research, University of Coimbra, Coimbra, Portugal"}]}],"member":"179","published-online":{"date-parts":[[2025,7,8]]},"reference":[{"key":"e_1_3_3_2_2","unstructured":"World Health Organization. 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