{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,28]],"date-time":"2026-09-28T17:37:37Z","timestamp":1790617057634,"version":"4.1.0"},"reference-count":31,"publisher":"Springer Science and Business Media LLC","issue":"1","license":[{"start":{"date-parts":[[2009,9,15]],"date-time":"2009-09-15T00:00:00Z","timestamp":1252972800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/2.0"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["BMC Health Serv Res"],"published-print":{"date-parts":[[2009,12]]},"DOI":"10.1186\/1472-6963-9-163","type":"journal-article","created":{"date-parts":[[2009,9,15]],"date-time":"2009-09-15T18:15:30Z","timestamp":1253038530000},"source":"Crossref","is-referenced-by-count":22,"title":["Bridging the care continuum: patient information needs for specialist referrals"],"prefix":"10.1186","volume":"9","author":[{"given":"Carol L","family":"Ireson","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Svetla","family":"Slavova","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Carol L","family":"Steltenkamp","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"F Douglas","family":"Scutchfield","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2009,9,15]]},"reference":[{"key":"1034_CR1","first-page":"1","volume":"3","author":"DK Cherry","year":"2008","unstructured":"Cherry DK, Woodwell DA: National Ambulatory Medical Care Survey: 2006 Summary. Natl Health Stat Report. 2008, 3: 1-39.","journal-title":"Natl Health Stat Report"},{"issue":"4","key":"1034_CR2","doi-asserted-by":"publisher","first-page":"254","DOI":"10.1377\/hlthaff.10.4.254","volume":"10","author":"PD Cleary","year":"1991","unstructured":"Cleary PD, Edgman-Levitan S, Roberts M, Moloney TW, McMullen W, Walker JD, Delbanco TL: Patients evaluate their hospital care: a national survey. Health Aff (Millwood). 1991, 10 (4): 254-267. 10.1377\/hlthaff.10.4.254.","journal-title":"Health Aff (Millwood)"},{"key":"1034_CR3","doi-asserted-by":"publisher","first-page":"430","DOI":"10.1111\/j.1445-5994.2005.00855.x","volume":"35","author":"L Piterman","year":"2005","unstructured":"Piterman L, Koritsas S: Part I. General practitioner and specialist relationship. Intern Med Journ. 2005, 35: 430-434. 10.1111\/j.1445-5994.2005.00855.x.","journal-title":"Intern Med Journ"},{"key":"1034_CR4","doi-asserted-by":"publisher","first-page":"1785","DOI":"10.1001\/archinte.1994.00420160016003","volume":"154","author":"LL Emanuel","year":"1994","unstructured":"Emanuel LL: The consultant and the patient-physician relationship. Arch Intern Med. 1994, 154: 1785-1970. 10.1001\/archinte.154.16.1785.","journal-title":"Arch Intern Med"},{"key":"1034_CR5","first-page":"899","volume":"36","author":"TF Williams","year":"1961","unstructured":"Williams TF, White KL, Fleming WL, Greenberg BG: The referral process in medical care and the university clinic's role. J Med Educ. 1961, 36: 899-907.","journal-title":"J Med Educ"},{"key":"1034_CR6","doi-asserted-by":"publisher","first-page":"499","DOI":"10.1001\/archpedi.154.5.499","volume":"154","author":"CB Forrest","year":"2000","unstructured":"Forrest CB, Glade GB, Baker AE, Bocian A, von Schrader S, Starfield B: Coordination of specialty referrals and physician satisfaction with referral care. Arch Pediatr Adolesc Med. 2000, 154: 499-506.","journal-title":"Arch Pediatr Adolesc Med"},{"key":"1034_CR7","doi-asserted-by":"publisher","first-page":"626","DOI":"10.1046\/j.1525-1497.2000.91119.x","volume":"15","author":"TK Gandhi","year":"2000","unstructured":"Gandhi TK, Sittig DF, Franklin M, Sussman AJ, Fairchild DG: Communication breakdown in the outpatient referral process. J Gen Intern Med. 2000, 15: 626-631. 10.1046\/j.1525-1497.2000.91119.x.","journal-title":"J Gen Intern Med"},{"key":"1034_CR8","doi-asserted-by":"publisher","first-page":"521","DOI":"10.1016\/S0002-9343(99)00073-X","volume":"106","author":"JC Blankenship","year":"1999","unstructured":"Blankenship JC, Manapace FJ, Fox LS, Frey CM: Telephone reporting of the results of cardiac procedures: feasibility and primary care physician preferences. A J Med . 1999, 106: 521-526. 10.1016\/S0002-9343(99)00073-X.","journal-title":"A J Med"},{"issue":"15","key":"1034_CR9","doi-asserted-by":"crossref","first-page":"2902","DOI":"10.1200\/JCO.2000.18.15.2902","volume":"18","author":"EA Barnes","year":"2000","unstructured":"Barnes EA, Hanson J, Neumann CM, Nekolaichuk CL, Bruera E: Communications between primary care physicians and radiation oncologists regarding patients with cancer treated with palliative radiotherapy. J Clin Oncol. 2000, 18 (15): 2902-2907.","journal-title":"J Clin Oncol"},{"issue":"10","key":"1034_CR10","doi-asserted-by":"publisher","first-page":"730","DOI":"10.7326\/0003-4819-147-10-200711200-00010","volume":"147","author":"T Bodenheimer","year":"2007","unstructured":"Bodenheimer T: Coordinating care: a major (unreimbursed) task of primary care. Ann Intern Med. 2007, 147 (10): 730-731.","journal-title":"Ann Intern Med"},{"key":"1034_CR11","doi-asserted-by":"publisher","first-page":"626","DOI":"10.1046\/j.1525-1497.2000.91119.x","volume":"15","author":"TK Gandhi","year":"2000","unstructured":"Gandhi TK, Sittig DF, Franklin M, Sussman AJ, Fairchild DG: Communication breakdown in the outpatient referral process. J Gen Intern Med. 2000, 15: 626-631. 10.1046\/j.1525-1497.2000.91119.x.","journal-title":"J Gen Intern Med"},{"issue":"5","key":"1034_CR12","doi-asserted-by":"publisher","first-page":"352","DOI":"10.7326\/0003-4819-142-5-200503010-00010","volume":"142","author":"TK Gandhi","year":"2005","unstructured":"Gandhi TK: Fumbled handoffs: one dropped ball after another. Ann Intern Med. 2005, 142 (5): 352-350.","journal-title":"Ann Intern Med"},{"issue":"12","key":"1034_CR13","doi-asserted-by":"publisher","first-page":"1123","DOI":"10.1001\/archinternmed.2009.130","volume":"169","author":"LP Casalino","year":"2009","unstructured":"Casalino LP, Dunham D, Chin MH, Bielang R, Kistner EO, Karrison TG, Ong MK, Sarkar U, McLaughlin MA, Meltzer DO: Frequency of Failure to Inform Patients of Clinically Significant Outpatient Test Results. Arch Intern Med. 2009, 169 (12): 1123-1129. 10.1001\/archinternmed.2009.130.","journal-title":"Arch Intern Med"},{"issue":"4","key":"1034_CR14","doi-asserted-by":"publisher","first-page":"242","DOI":"10.1111\/j.1525-1497.2000.02208.x","volume":"15","author":"GA Albertson","year":"2000","unstructured":"Albertson GA, Lin CT, Kutner J, Schilling LM, Anderson SN, Anderson RJ: Recognition of patient referral desires in an academic managed care plan frequency, determinants, and outcomes. J Gen Intern Med. 2000, 15 (4): 242-247. 10.1111\/j.1525-1497.2000.02208.x.","journal-title":"J Gen Intern Med"},{"issue":"4","key":"1034_CR15","first-page":"375","volume":"8","author":"G Albertson","year":"2002","unstructured":"Albertson G, Lin C, Schilling L, Cyran E, Anderson S, Anderson RJ: Impact of a simple intervention to increase primary care provider recognition of patient referral concerns. Am J Manag Care. 2002, 8 (4): 375-381.","journal-title":"Am J Manag Care"},{"issue":"4","key":"1034_CR16","doi-asserted-by":"publisher","first-page":"361","DOI":"10.1370\/afm.703","volume":"5","author":"CB Forrest","year":"2007","unstructured":"Forrest CB, Shadmi E, Nutting PA, Starfield B: Specialty referral completion among primary care patients: results from the ASPN Referral Study. Ann Fam Med. 2007, 5 (4): 361-367. 10.1370\/afm.703.","journal-title":"Ann Fam Med"},{"issue":"1","key":"1034_CR17","doi-asserted-by":"publisher","first-page":"29","DOI":"10.1046\/j.1525-1497.2002.10209.x","volume":"17","author":"NL Keating","year":"2002","unstructured":"Keating NL, Green DC, Kao AC, Gazmararian JA, Wu VY, Cleary PD: How are patients' specific ambulatory care experiences related to trust, satisfaction, and considering changing physicians?. J Gen Intern Med. 2002, 17 (1): 29-39. 10.1046\/j.1525-1497.2002.10209.x.","journal-title":"J Gen Intern Med"},{"issue":"9","key":"1034_CR18","doi-asserted-by":"publisher","first-page":"1015","DOI":"10.1001\/archinte.164.9.1015","volume":"164","author":"NL Keating","year":"2004","unstructured":"Keating NL, Gandhi T, Orav EJ, Bates DW, Ayanian JZ: Patient characteristics and experiences associated with trust in specialist physicians. Arch Intern Med. 2004, 164 (9): 1015-1020. 10.1001\/archinte.164.9.1015.","journal-title":"Arch Intern Med"},{"issue":"11","key":"1034_CR19","doi-asserted-by":"publisher","first-page":"1049","DOI":"10.1097\/00005650-200411000-00003","volume":"42","author":"K Fiscella","year":"2004","unstructured":"Fiscella K, Meldrum S, Franks P, Shields CG, Duberstein P, McDaniel SH, Epstein RM: Patient trust-is it related to patient-centered behavior of primary care physicians?. Med Care. 2004, 42 (11): 1049-1054. 10.1097\/00005650-200411000-00003.","journal-title":"Med Care"},{"issue":"5","key":"1034_CR20","doi-asserted-by":"publisher","first-page":"331","DOI":"10.1046\/j.1365-2710.2001.00363.x","volume":"26","author":"E Vermeire","year":"2001","unstructured":"Vermeire E, Hearnshaw H, Van Royen P, Denekens J: Patient adherence to treatment: three decades of research. A comprehensive review. J Clin Pharm Ther. 2001, 26 (5): 331-342. 10.1046\/j.1365-2710.2001.00363.x.","journal-title":"J Clin Pharm Ther"},{"issue":"1","key":"1034_CR21","doi-asserted-by":"publisher","first-page":"94","DOI":"10.1016\/j.pec.2003.08.003","volume":"55","author":"P White","year":"2004","unstructured":"White P, Singleton A, Jones R: Copying referral letters to patients: the views of patients, patient representatives and doctors. Patient Educ Couns. 2004, 55 (1): 94-98. 10.1016\/j.pec.2003.08.003.","journal-title":"Patient Educ Couns"},{"issue":"1","key":"1034_CR22","doi-asserted-by":"publisher","first-page":"63","DOI":"10.1097\/00042737-199801000-00012","volume":"10","author":"JA Eaden","year":"1998","unstructured":"Eaden JA, Ward B, Smith H, Mayberry JF: Are we telling patients enough? A pilot study to assess patient information needs in a gastroenterology outpatient department. Eur J Gastroenterol Hepatol. 1998, 10 (1): 63-67. 10.1097\/00042737-199801000-00012.","journal-title":"Eur J Gastroenterol Hepatol"},{"key":"1034_CR23","unstructured":"Crossing the Quality Chasm: A New Health System for the 21st Century. 2001, National Academy Press"},{"key":"1034_CR24","doi-asserted-by":"publisher","DOI":"10.4135\/9781412984898","volume-title":"Making Sense of Factor Analysis: The Use of Factor Analysis for Instrument Development in Health Care Research","author":"MA Pett","year":"2003","unstructured":"Pett MA, Lackey NR, Sullivan JJ: Making Sense of Factor Analysis: The Use of Factor Analysis for Instrument Development in Health Care Research. 2003, SAGE Publications"},{"key":"1034_CR25","volume-title":"Psychometric Theory","author":"JC Nunnally","year":"1994","unstructured":"Nunnally JC, Bernstein IH: Psychometric Theory. 1994, New York: McGraw-Hill"},{"key":"1034_CR26","doi-asserted-by":"publisher","first-page":"S27","DOI":"10.1016\/j.jbi.2007.08.004","volume":"40","author":"ME Frisse","year":"2007","unstructured":"Frisse ME, Holmes RL: Estimated financial savings associated with health information exchange and ambulatory care referral. J Biomed Inform. 2007, 40: S27-S32. 10.1016\/j.jbi.2007.08.004.","journal-title":"J Biomed Inform"},{"issue":"5","key":"1034_CR27","doi-asserted-by":"publisher","first-page":"1103","DOI":"10.1377\/hlthaff.24.5.1103","volume":"24","author":"R Hillestad","year":"2005","unstructured":"Hillestad R, Vigelow J, Bower A, Girosi F, Meili R, Scoville R, Taylor R: Can electronic medical record systems transform health care? Potential health benefits, savings, and costs. Health Aff (Millwood). 2005, 24 (5): 1103-1117. 10.1377\/hlthaff.24.5.1103.","journal-title":"Health Aff (Millwood)"},{"issue":"1","key":"1034_CR28","doi-asserted-by":"publisher","first-page":"29","DOI":"10.1046\/j.1525-1497.2002.10209.x","volume":"17","author":"NL Keating","year":"2002","unstructured":"Keating NL, Green DC, Kao AC, Gazmararian JA, Wu VY, Cleary PD: How are patients' specific ambulatory care experiences related to trust, satisfaction, and considering changing physicians?. J Gen Intern Med. 2002, 17 (1): 29-39. 10.1046\/j.1525-1497.2002.10209.x.","journal-title":"J Gen Intern Med"},{"issue":"9","key":"1034_CR29","doi-asserted-by":"publisher","first-page":"1015","DOI":"10.1001\/archinte.164.9.1015","volume":"164","author":"NL Keating","year":"2004","unstructured":"Keating NL, Gandhi T, Orav EJ, Bates DW, Ayanian JZ: Patient characteristics and experiences associated with trust in specialist physicians. Arch Intern Med. 2004, 164 (9): 1015-1020. 10.1001\/archinte.164.9.1015.","journal-title":"Arch Intern Med"},{"issue":"4","key":"1034_CR30","doi-asserted-by":"publisher","first-page":"124","DOI":"10.1377\/hlthaff.23.4.124","volume":"23","author":"DH Thom","year":"2004","unstructured":"Thom DH, Hall MA, Pawlson LG: Measuring patients' trust in physicians when assessing quality of care. Health Aff (Millwood). 2004, 23 (4): 124-132. 10.1377\/hlthaff.23.4.124.","journal-title":"Health Aff (Millwood)"},{"issue":"6","key":"1034_CR31","doi-asserted-by":"publisher","first-page":"555","DOI":"10.1377\/hlthaff.25.w555","volume":"25","author":"C Schoen","year":"2006","unstructured":"Schoen C, Osborn R, Huynh PT, Doty M, Peugh J, Zapert K: On the front lines of care: primary care doctors' office systems, experiences, and views in seven countries. Health Aff (Millwood). 2006, 25 (6): 555-571. 10.1377\/hlthaff.25.w555.","journal-title":"Health Aff (Millwood)"}],"container-title":["BMC Health Services Research"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/article\/10.1186\/1472-6963-9-163\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1186\/1472-6963-9-163.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1186\/1472-6963-9-163","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1186\/1472-6963-9-163.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,1,23]],"date-time":"2019-01-23T13:36:57Z","timestamp":1548250617000},"score":1,"resource":{"primary":{"URL":"https:\/\/bmchealthservres.biomedcentral.com\/articles\/10.1186\/1472-6963-9-163"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2009,9,15]]},"references-count":31,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2009,12]]}},"alternative-id":["1034"],"URL":"https:\/\/doi.org\/10.1186\/1472-6963-9-163","relation":{},"ISSN":["1472-6963"],"issn-type":[{"value":"1472-6963","type":"electronic"}],"subject":[],"published":{"date-parts":[[2009,9,15]]},"article-number":"163"}}