{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,27]],"date-time":"2026-04-27T19:26:47Z","timestamp":1777318007934,"version":"3.51.4"},"reference-count":22,"publisher":"Springer Science and Business Media LLC","issue":"1","license":[{"start":{"date-parts":[[2021,5,5]],"date-time":"2021-05-05T00:00:00Z","timestamp":1620172800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"},{"start":{"date-parts":[[2021,5,5]],"date-time":"2021-05-05T00:00:00Z","timestamp":1620172800000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["BMC Med Inform Decis Mak"],"published-print":{"date-parts":[[2021,12]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:sec>\n                <jats:title>Introduction<\/jats:title>\n                <jats:p>Knowledge management technology is a key tool for facilitating and improving the quality of health care delivery in hospitals. However, the use and implementation of this technology is not an easy task. This study aims to investigate a knowledge management technology implementation and use in Ethiopian hospitals, with a particular reference to Jimma University Specialized Hospital.<\/jats:p>\n              <\/jats:sec><jats:sec>\n                <jats:title>Methodology<\/jats:title>\n                <jats:p>Information about challenges of knowledge management technology implementation was gathered using qualitative research methods, through conducting semi-structured interviews. Purposive sampling method was applied to select fifty-four participants from a well-defined population. Findings were first validated, according to published literature and research works, and then sorted into three main areas, such as current usage of KM technology to enhance and improve decision-making, factors affecting the implementation of KM technology<\/jats:p>\n              <\/jats:sec><jats:sec>\n                <jats:title>Results<\/jats:title>\n                <jats:p>This study revealed that the overall level of KM technology implementation in Jimma University Specialized hospital is still low.<\/jats:p>\n              <\/jats:sec><jats:sec>\n                <jats:title>Conclusion<\/jats:title>\n                <jats:p>Implementation and use of KM technology to improve the quality of hospital health services is needed. Thus, it suggested that hospital managers should make much more effort to develop a strategy and policy on the implementation and use of KM technology so that the hospital could improve the quality of healthcare services.<\/jats:p>\n              <\/jats:sec>","DOI":"10.1186\/s12911-021-01507-9","type":"journal-article","created":{"date-parts":[[2021,5,5]],"date-time":"2021-05-05T09:05:37Z","timestamp":1620205537000},"update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":4,"title":["Investigate knowledge management technology implementation for supporting decision making in Ethiopian health sectors"],"prefix":"10.1186","volume":"21","author":[{"given":"Mniyichel","family":"Belay","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Amare","family":"Desta","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Steve","family":"Smithson","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Million","family":"Meshesha","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2021,5,5]]},"reference":[{"key":"1507_CR1","unstructured":"Mohajan H. Munich personal RePEc archive the roles of knowledge management for the development of organizations. 2017."},{"key":"1507_CR2","doi-asserted-by":"publisher","first-page":"219","DOI":"10.5455\/aim.2008.16.219-225","volume":"16","author":"I Masic","year":"2012","unstructured":"Masic I, Miokovic M, Muhamedagic B. Evidence based medicine\u2014new approaches and challenges. Acta Inform Medica. 2012;16:219.","journal-title":"Acta Inform Medica"},{"issue":"1","key":"1507_CR3","first-page":"1498","volume":"2012","author":"M Laal","year":"2012","unstructured":"Laal M. Health information technology benefits. AWER Procedia Inf Technol Comput Sci. 2012;2012(1):1498\u2013501.","journal-title":"AWER Procedia Inf Technol Comput Sci"},{"key":"1507_CR4","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1186\/1472-6963-14-1","volume":"14","author":"MA Asemahagn","year":"2014","unstructured":"Asemahagn MA. Knowledge and experience sharing practices among health professionals in hospitals under the Addis Ababa health bureau. Ethiopia BMC Health Serv Res. 2014;14:1\u201310.","journal-title":"Ethiopia BMC Health Serv Res"},{"key":"1507_CR5","doi-asserted-by":"publisher","first-page":"587","DOI":"10.15171\/ijhpm.2017.17","volume":"6","author":"PT Houngbo","year":"2017","unstructured":"Houngbo PT, de Cock BT, Bunders J, Coleman HLS, Medenou D, Dakpanon L, et al. Ineffective healthcare technology management in benin\u2019s public health sector: The perceptions of key actors and their ability to address the main problems. Int J Heal Policy Manag. 2017;6:587\u2013600. https:\/\/doi.org\/10.15171\/ijhpm.2017.17.","journal-title":"Int J Heal Policy Manag"},{"key":"1507_CR6","first-page":"9","volume":"3","author":"P Garrett","year":"2006","unstructured":"Garrett P, Brown CA, Hart-Hester S, Hamadain E, Dixon C, Pierce W, et al. Identifying barriers to the adoption of new technology in rural hospitals: a case report. Perspect Heal Inf Manag. 2006;3:9.","journal-title":"Perspect Heal Inf Manag."},{"key":"1507_CR7","unstructured":"Emdadulhaque M, Ahsan MA, Rahman F, Islam A. The challenges of eHealth implementation in developing countries: a literature review. 2019;18:41\u201357."},{"key":"1507_CR8","first-page":"36","volume":"1","author":"MA Asemahagn","year":"2015","unstructured":"Asemahagn MA. SM Gr up challenges of ICTs utilization among SM journal of public health and health professionals: the case of public hospitals in Addis Ababa. Ethiopia SM J Public Heal Epidemiol. 2015;1:36\u201341.","journal-title":"Ethiopia SM J Public Heal Epidemiol"},{"key":"1507_CR9","unstructured":"Alebachew A, Waddington C. Improving health system efficiency health systems governance & financing ETHIOPIA human resources for health reforms. 2015;:1\u201328."},{"key":"1507_CR10","unstructured":"Creswell J. Research design: Qualitative, quantitative, and mixed methods approaches. 2011; October."},{"key":"1507_CR11","unstructured":"Gunnell M. Research methodologies: a comparison of quantitative, qualitative and mixed methods. Bus Rev Cambridge. 2016;:1\u201312. https:\/\/www.linkedin.com\/pulse\/research-methodologies-comparison-quantitative-mixed-methods-gunnell."},{"key":"1507_CR12","doi-asserted-by":"publisher","first-page":"139","DOI":"10.1007\/s11133-019-9413-7","volume":"42","author":"P Aspers","year":"2019","unstructured":"Aspers P, Corte U. What is qualitative in qualitative research. Qual Sociol. 2019;42:139\u201360.","journal-title":"Qual Sociol"},{"key":"1507_CR13","first-page":"10","volume":"49","author":"M Anwar-ur-Rehman Pasha","year":"2012","unstructured":"Anwar-ur-Rehman Pasha M, Pasha S. A pragmatic approach for implementing knowledge management in Pakistani organizations using open source technologies. Int J Comput Appl. 2012;49:10\u20138.","journal-title":"Int J Comput Appl"},{"key":"1507_CR14","doi-asserted-by":"crossref","unstructured":"Grant C, Osanloo A. Understanding, selecting, and integrating a theoretical framework in dissertation research: creating the blueprint for your \u201chouse.\u201d Adm Issues J Educ Pract Res. 2014;:12\u201326.","DOI":"10.5929\/2014.4.2.9"},{"key":"1507_CR15","doi-asserted-by":"publisher","first-page":"13","DOI":"10.4314\/mmj.v27i1.4","volume":"27","author":"FC Zamawe","year":"2015","unstructured":"Zamawe FC. The implication of using NVivo software in qualitative data analysis: evidence-based reflections. Malawi Med J. 2015;27:13\u20135.","journal-title":"Malawi Med J"},{"key":"1507_CR16","unstructured":"Pinheiro ALS, Andrade KTS, de Oliveira Silva D, Zacharias M, Gomide MFS. Regional strategy for knowledge management to support public health. Knowl Creat Diffus Util. 2006; August."},{"key":"1507_CR17","first-page":"105","volume":"10","author":"M Adane","year":"2010","unstructured":"Adane M, Lessa L, Shiferaw S. Knowledge, attitude and utilization of information communication technologies (ICTs) in an Ethiopian Medical Teaching Hospital. NesglobalOrg. 2010;10:105\u201310.","journal-title":"NesglobalOrg"},{"key":"1507_CR18","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1186\/s12911-016-0403-3","volume":"17","author":"WO Yagos","year":"2017","unstructured":"Yagos WO, Tabo Olok G, Ovuga E. Use of information and communication technology and retention of health workers in rural post-war conflict Northern Uganda: findings from a qualitative study. BMC Med Inform Decis Mak. 2017;17:1\u20138. https:\/\/doi.org\/10.1186\/s12911-016-0403-3.","journal-title":"BMC Med Inform Decis Mak"},{"key":"1507_CR19","first-page":"40","volume":"2","author":"F Anwar","year":"2011","unstructured":"Anwar F, Shamim A. Barriers in adoption of health information technology in developing societies. Int J Adv Comput Sci Appl. 2011;2:40\u20135.","journal-title":"Int J Adv Comput Sci Appl"},{"key":"1507_CR20","doi-asserted-by":"crossref","unstructured":"Schreiweis B, Pobiruchin M, Strotbaum V, Suleder J, Wiesner M, Bergh B. Barriers and facilitators to the implementation of eHealth services: systematic literature analysis. J Med Internet Res. 2019;21.","DOI":"10.2196\/preprints.14197"},{"key":"1507_CR21","doi-asserted-by":"publisher","first-page":"142","DOI":"10.1080\/21665095.2019.1680302","volume":"6","author":"BB Baridam","year":"2019","unstructured":"Baridam BB, Govender I. ICT Influence on the healthcare sector in the Niger Delta region: ICT policy at an organizational level. Dev Stud Res. 2019;6:142\u201351. https:\/\/doi.org\/10.1080\/21665095.2019.1680302.","journal-title":"Dev Stud Res"},{"key":"1507_CR22","unstructured":"Bordoloi P, Management NI-J of K, 2012 U. Knowledge management practices and healthcare delivery: a contingency framework. researchgate.net. 2012;24. https:\/\/www.researchgate.net\/profile\/Nazrul_Islam30\/publication\/235925225_Knowledge_Management_Practices_and_Healthcare_Delivery_A_Contingency_Framework\/links\/551ad6b70cf2bb7540785c8c.pdf. Accessed 9 May 2020."}],"container-title":["BMC Medical Informatics and Decision Making"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1186\/s12911-021-01507-9.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1186\/s12911-021-01507-9\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1186\/s12911-021-01507-9.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,5,5]],"date-time":"2021-05-05T09:10:37Z","timestamp":1620205837000},"score":1,"resource":{"primary":{"URL":"https:\/\/bmcmedinformdecismak.biomedcentral.com\/articles\/10.1186\/s12911-021-01507-9"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,5,5]]},"references-count":22,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2021,12]]}},"alternative-id":["1507"],"URL":"https:\/\/doi.org\/10.1186\/s12911-021-01507-9","relation":{},"ISSN":["1472-6947"],"issn-type":[{"value":"1472-6947","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021,5,5]]},"assertion":[{"value":"15 December 2020","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"20 April 2021","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"5 May 2021","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}},{"order":1,"name":"Ethics","group":{"name":"EthicsHeading","label":"Declarations"}},{"value":"The study is approved by Jimma University, Institute of technology publication and research office. Informed consent is taken from all the participants. The study conducted is in accordance with Jimma University guidelines and regulations for publication and extension approved by Jimma university senate on its deliberation of February, 2013 office of senior director for research, community based education and graduate studies.","order":2,"name":"Ethics","group":{"name":"EthicsHeading","label":"Ethical approval and consent to participate"}},{"value":"Not applicable.","order":3,"name":"Ethics","group":{"name":"EthicsHeading","label":"Consent for publication"}},{"value":"The authors declare that they have no competing interests.","order":4,"name":"Ethics","group":{"name":"EthicsHeading","label":"Competing interests"}}],"article-number":"146"}}