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To inform shared decision-making between patients and their providers, this study examines how patterns of using an EHR-integrated decision aid and accompanying verbal patient-provider communication predict decision-making satisfaction.\n<\/jats:p>\n              <\/jats:sec><jats:sec>\n                <jats:title>Methods<\/jats:title>\n                <jats:p>For 51 patient visits during which a mammography decision aid was used, linguistic characteristics of patient-provider verbal communication were extracted from transcribed audio recordings and system logs automatically captured uses of the decision aid. Surveys assessed patients\u2019 post-visit decisional satisfaction and its subcomponents. Linear mixed effects models assessed how patients\u2019 satisfaction with decision making was related to patterns of verbal communication and navigation of the decision aid.\n<\/jats:p>\n              <\/jats:sec><jats:sec>\n                <jats:title>Results<\/jats:title>\n                <jats:p>The results indicate that providers\u2019 use of quantitative language during the encounter was positively associated with patients\u2019 overall satisfaction, feeling informed, and values clarity. Patients\u2019 question-asking was negatively associated with overall satisfaction, values clarity, and certainty perception. Where system use data indicated the dyad had cycled through the decision-making process more than once (\u201clooping\u201d back through pages of the decision aid), patients reported improved satisfaction with shared decision making and all subcomponents. Overall satisfaction, perceived support, certainty, and perceived effectiveness of decision-making were lowest when a high number of navigating clicks occurred absent \u201clooping.\u201d<\/jats:p>\n              <\/jats:sec><jats:sec>\n                <jats:title>Conclusions<\/jats:title>\n                <jats:p>Linguistic features of patient-provider communication and system use data of a decision aid predict patients\u2019 satisfaction with shared decision making. Our findings have implications for the design of decision aid tools and clinician training to support more effective shared decision-making for screening mammography.<\/jats:p>\n              <\/jats:sec>","DOI":"10.1186\/s12911-022-02058-3","type":"journal-article","created":{"date-parts":[[2022,12,7]],"date-time":"2022-12-07T16:03:56Z","timestamp":1670429036000},"update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":10,"title":["Patient-provider communication while using a clinical decision support tool: explaining satisfaction with shared decision making for mammography screening"],"prefix":"10.1186","volume":"22","author":[{"given":"Yan","family":"Liu","sequence":"first","affiliation":[]},{"given":"Rachel","family":"Kornfield","sequence":"additional","affiliation":[]},{"given":"Ellie Fan","family":"Yang","sequence":"additional","affiliation":[]},{"given":"Elizabeth","family":"Burnside","sequence":"additional","affiliation":[]},{"given":"Jon","family":"Keevil","sequence":"additional","affiliation":[]},{"given":"Dhavan V.","family":"Shah","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2022,12,7]]},"reference":[{"key":"2058_CR1","unstructured":"CDC. 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