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On this basis, patterns and evolutionary trends of government service resource allocation efficiency in each region during the study period are analyzed and discussed. Results are as follows. <jats:italic>i<\/jats:italic>) Overall efficiency level in the allocation of government service resources in L city is not high, showing an increasing annual trend among the high and low staggering. <jats:italic>ii<\/jats:italic>) Relative difference of allocation efficiency of government service resources is a common phenomenon of regional development, the existence and evolution of which are the direct or indirect influence and reflection of various aspects, such as economic strength and reform effort. <jats:italic>iii<\/jats:italic>) Data analysis for the specific points indicates that increased input does not necessarily lead to increased efficiency, some indicators have insufficient input or redundant output. Therefore, optimization of the physical, human, and financial resource allocation methods; and the intelligent online processing of government services achieved by the adoption of government cloud platform and cloud computing resources are the current objective choices to realize maximum efficiency in the allocation of government service resources.<\/jats:p>","DOI":"10.1186\/s13677-023-00400-2","type":"journal-article","created":{"date-parts":[[2023,2,10]],"date-time":"2023-02-10T03:11:20Z","timestamp":1675998680000},"update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":14,"title":["Efficiency and optimization of government service resource allocation in a cloud computing environment"],"prefix":"10.1186","volume":"12","author":[{"given":"Ya-guang","family":"Guo","sequence":"first","affiliation":[]},{"given":"Qian","family":"Yin","sequence":"additional","affiliation":[]},{"given":"Yixiong","family":"Wang","sequence":"additional","affiliation":[]},{"given":"Jun","family":"Xu","sequence":"additional","affiliation":[]},{"given":"Leqi","family":"Zhu","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2023,2,10]]},"reference":[{"issue":"3","key":"400_CR1","doi-asserted-by":"publisher","first-page":"255","DOI":"10.1504\/IJEB.2011.042545","volume":"9","author":"MASJ Drew","year":"2011","unstructured":"Drew MASJ (2011) E-government principles: implementation, advantages and challenges. 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