{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,3,30]],"date-time":"2022-03-30T21:18:21Z","timestamp":1648675101113},"reference-count":34,"publisher":"Sociedade Brasileira de Computacao - SB","issue":"1","license":[{"start":{"date-parts":[[2014,8,30]],"date-time":"2014-08-30T00:00:00Z","timestamp":1409356800000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/2.0"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["J Softw Eng Res Dev"],"published-print":{"date-parts":[[2014,12]]},"DOI":"10.1186\/s40411-014-0010-x","type":"journal-article","created":{"date-parts":[[2014,8,29]],"date-time":"2014-08-29T14:21:47Z","timestamp":1409322107000},"update-policy":"http:\/\/dx.doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["From project-oriented to service-oriented software development: an industrial experience guided by a service reference model"],"prefix":"10.5753","volume":"2","author":[{"given":"Marcos","family":"Kalinowski","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Stefan","family":"Biffl","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Rodrigo Oliveira","family":"Sp\u00ednola","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Sheila","family":"Reinehr","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"3742","published-online":{"date-parts":[[2014,8,30]]},"reference":[{"key":"10_CR1","volume-title":"Kanban: successful evolutionary change for your technology business","author":"DJ Anderson","year":"2010","unstructured":"Anderson DJ: Kanban: successful evolutionary change for your technology business. Blue Hole Press, Sequim, WA; 2010."},{"key":"10_CR2","unstructured":"Assembla task & issue management. 2013."},{"issue":"6","key":"10_CR3","doi-asserted-by":"publisher","first-page":"576","DOI":"10.1016\/j.sysarc.2007.12.004","volume":"54","author":"S Barney","year":"2008","unstructured":"Barney S, Aurum A, Wohlin C: A product management challenge: creating software product value through requirements selection. J Syst Architecture 2008,54(6):576\u2013593. 10.1016\/j.sysarc.2007.12.004","journal-title":"J Syst Architecture"},{"key":"10_CR4","unstructured":"Value-based software engineering. Springer, Heidelberg; 2006."},{"key":"10_CR5","volume-title":"Value-based software engineering","author":"B Boehm","year":"2006","unstructured":"Boehm B: Value-based software engineering: overview and agenda. In Value-based software engineering. Edited by: Biffl S, Aurum A, Boehm B, Erdogmus H, Gr\u00fcnbacher P. Springer, Heidelberg; 2006."},{"key":"10_CR6","volume-title":"Balancing agility and discipline: a guide for the perplexed","author":"B Boehm","year":"2003","unstructured":"Boehm B, Turner R: Balancing agility and discipline: a guide for the perplexed. Wesley, Addison; 2003."},{"issue":"3","key":"10_CR7","doi-asserted-by":"publisher","first-page":"319","DOI":"10.2307\/249008","volume":"13","author":"F Davis","year":"1989","unstructured":"Davis F: Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly 1989,13(3):319\u2013340. 10.2307\/249008","journal-title":"MIS Quarterly"},{"key":"10_CR8","volume-title":"Continuous delivery: reliable software releases through build, test, and deployment automation","author":"J Humble","year":"2010","unstructured":"Humble J, Farley D: Continuous delivery: reliable software releases through build, test, and deployment automation. Addison-Wesley, Boston, MA; 2010."},{"key":"10_CR9","volume-title":"Reflections on management: How to manage your software projects, your teams, your boss, and yourself","author":"WS Humphrey","year":"2010","unstructured":"Humphrey WS: Reflections on management: How to manage your software projects, your teams, your boss, and yourself. Addison-Wesley, Boston, MA; 2010."},{"key":"10_CR10","unstructured":"ISO\/IEC 15504\u20131: information technology - process assessment \u2013 part 1 - concepts and vocabulary. ISO, Geneve; 2004."},{"key":"10_CR11","unstructured":"ISO\/IEC 20000\u20131:2011 \u2013 information technology service management. ISO, Geneve; 2011."},{"key":"10_CR12","volume-title":"IX Workshop Anual do MPS.BR (WAMPS)","author":"L Jord\u00e3o","year":"2013","unstructured":"Jord\u00e3o L, Kalinowski M: Investigando a Aplicabilidade do MPS-SV na Melhoria de Servi\u00e7os de Desenvolvimento e Manuten\u00e7\u00e3o de Software. In IX Workshop Anual do MPS.BR (WAMPS). Brazilian Computer Society (in Portuguese), Campinas, Brazil; 2013."},{"key":"10_CR13","volume-title":"XII Simp\u00f3sio Brasileiro de Qualidade Software (SBQS)","author":"M Kalinowski","year":"2013","unstructured":"Kalinowski M, Reinehr S: Estruturando Desenvolvimento de Software como um Servi\u00e7o de TI: Uma Experi\u00eancia Pr\u00e1tica. In XII Simp\u00f3sio Brasileiro de Qualidade Software (SBQS). Brazilian Computer Society (in Portuguese), Salvador, Brazil; 2013."},{"key":"10_CR14","volume-title":"VI simp\u00f3sio brasileiro de qualidade software (SBQS)","author":"M Kalinowski","year":"2007","unstructured":"Kalinowski M, Sp\u00ednola RO, Dias-Neto AC, Bott A, Travassos GH: Inspe\u00e7\u00f5es de requisitos de software em desenvolvimento incremental: Uma experi\u00eancia pr\u00e1tica. In VI simp\u00f3sio brasileiro de qualidade software (SBQS). Brazilian Computer Society (in Portuguese), Porto de Galinhas, Brazil; 2007."},{"key":"10_CR15","volume-title":"International symposium on empirical software engineering and measurement (ESEM)","author":"M Kalinowski","year":"2008a","unstructured":"Kalinowski M, Weber KC, Travassos GH: IMPS: an experimentation based investigation of a nationwide software development reference model. In International symposium on empirical software engineering and measurement (ESEM). ACM and IEEE, Kaiserslautern, Germany; 2008a."},{"key":"10_CR16","volume-title":"VII Brazilian symposium on software quality (SBQS)","author":"M Kalinowski","year":"2008b","unstructured":"Kalinowski M, Travassos GH, Card DN: Guidance for efficiently implementing defect causal analysis. In VII Brazilian symposium on software quality (SBQS). Brazilian Computer Society (in Portuguese), Florian\u00f3polis, Brazil; 2008b."},{"key":"10_CR17","volume-title":"XIII Congreso Iberoamericano en \"Software Engineering\" (CIBSE)","author":"M Kalinowski","year":"2010","unstructured":"Kalinowski M, Santos G, Reinehr S, Montoni M, Rocha AR, Weber KC, Travassos GH: MPS.BR: Promovendo a Ado\u00e7\u00e3o de Boas Pr\u00e1ticas de Engenharia de Software pela Ind\u00fastria Brasileira. In XIII Congreso Iberoamericano en \"Software Engineering\" (CIBSE). Universidad del Azuay (in Portuguese), Cuenca, Equador; 2010. ISBN 978\u20139978\u2013325\u201310\u20130 ISBN 978-9978-325-10-0"},{"issue":"4","key":"10_CR18","doi-asserted-by":"publisher","first-page":"16","DOI":"10.1109\/MS.2012.72","volume":"29","author":"M Kalinowski","year":"2012","unstructured":"Kalinowski M, Card DN, Travassos GH: Evidence-based guidelines to defect causal analysis. IEEE Software 2012,29(4):16\u201318. doi:10.1109\/MS.2012.72","journal-title":"IEEE Software"},{"issue":"4","key":"10_CR19","doi-asserted-by":"publisher","first-page":"534","DOI":"10.1109\/TSE.2009.27","volume":"35","author":"CF Kemerer","year":"2009","unstructured":"Kemerer CF, Paulk MC: The impact of design and code reviews on software quality: an empirical study based on PSP data. IEEE Trans Softw Eng 2009,35(4):534\u2013550. 10.1109\/TSE.2009.27","journal-title":"IEEE Trans Softw Eng"},{"issue":"4","key":"10_CR20","doi-asserted-by":"publisher","first-page":"686","DOI":"10.1016\/j.jss.2010.12.010","volume":"84","author":"SU Khan","year":"2011","unstructured":"Khan SU, Niazi M, Ahmad R: Factors influencing clients in the selection of offshore software outsourcing vendors: an exploratory study using a systematic literature review. J Syst Softw 2011,84(4):686\u2013699. 10.1016\/j.jss.2010.12.010","journal-title":"J Syst Softw"},{"key":"10_CR21","volume-title":"Annual SRII global conference (SRII)","author":"TJ Lehman","year":"2011","unstructured":"Lehman TJ, Sharma A: Software development as a service: agile experiences. In Annual SRII global conference (SRII). IEEE, San Diego, USA; 2011."},{"key":"10_CR22","unstructured":"Brazilian ministry of science, technology and innovation. 2013."},{"key":"10_CR23","volume-title":"Applying CMMI-SVC process areas to CMMI-DEV projects. Presentation at SEPG North America 2011, available via CMMI Institute","author":"ML Penn","year":"2011","unstructured":"Penn ML: Applying CMMI-SVC process areas to CMMI-DEV projects. Presentation at SEPG North America 2011, available via CMMI Institute. 2011."},{"key":"10_CR24","volume-title":"Harmonization of CMMI-SVC and CMMI-DEV","author":"ML Penn","year":"2013","unstructured":"Penn ML: Harmonization of CMMI-SVC and CMMI-DEV. 2013."},{"key":"10_CR25","unstructured":"A guide to the project management body of knowledge. Project Management Institute, Newtown Square, PA; 2013."},{"key":"10_CR26","volume-title":"International Conference on the Quality in Information and Communications Technology (QUATIC)","author":"G Santos","year":"2012","unstructured":"Santos G, Kalinowski M, Rocha AR, Travassos GH, Weber KC, Antonioni JA: MPS.BR program and MPS model: main results, benefits and beneficiaries of software process improvement in Brazil. In International Conference on the Quality in Information and Communications Technology (QUATIC). IEEE, Lisbon, Portugal; 2012."},{"key":"10_CR27","unstructured":"CMMI for services, version 1.3 (CMU\/SEI-2010-TR-034). 2010."},{"key":"10_CR28","unstructured":"Selenium IDE. 2013."},{"key":"10_CR29","unstructured":"MR-MPS-SW \u2013 guia geral MPS de software. 2012a."},{"key":"10_CR30","unstructured":"MR-MPS-SV \u2013 guia geral MPS de servi\u00e7os. 2012b."},{"key":"10_CR31","unstructured":"SOFTEX MPS.BR program website. 2014."},{"key":"10_CR32","volume-title":"IMPS 2012: evid\u00eancias sobre o desempenho das empresas que adotaram o modelo MPS-SW desde 2008","author":"GH Travassos","year":"2013","unstructured":"Travassos GH, Kalinowski M: IMPS 2012: evid\u00eancias sobre o desempenho das empresas que adotaram o modelo MPS-SW desde 2008. SOFTEX, Campinas; 2013."},{"key":"10_CR33","unstructured":"ITIL \u2013 information technology infrastructure library v2011. 2011."},{"key":"10_CR34","doi-asserted-by":"publisher","first-page":"463","DOI":"10.1016\/j.infsof.2009.11.005","volume":"52","author":"M Turner","year":"2010","unstructured":"Turner M, Kitchenham B, Brereton P, Charters S, Budgen D: Does the technology acceptance model predict actual use? a systematic literature review. Inf Softw Technol 2010, 52: 463\u2013479. 10.1016\/j.infsof.2009.11.005","journal-title":"Inf Softw Technol"}],"container-title":["Journal of Software Engineering Research and Development"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/article\/10.1186\/s40411-014-0010-x\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1186\/s40411-014-0010-x.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1186\/s40411-014-0010-x","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1186\/s40411-014-0010-x.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,7,16]],"date-time":"2019-07-16T15:33:59Z","timestamp":1563291239000},"score":1,"resource":{"primary":{"URL":"https:\/\/jserd.springeropen.com\/articles\/10.1186\/s40411-014-0010-x"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2014,8,30]]},"references-count":34,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2014,12]]}},"alternative-id":["10"],"URL":"https:\/\/doi.org\/10.1186\/s40411-014-0010-x","relation":{},"ISSN":["2195-1721"],"issn-type":[{"value":"2195-1721","type":"electronic"}],"subject":[],"published":{"date-parts":[[2014,8,30]]},"assertion":[{"value":"9 October 2013","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"5 July 2014","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"30 August 2014","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}],"article-number":"10"}}