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The Intelligent Transportation System (ITS) is part of several smart city applications where it enhances the processes of transportation and commutation. ITS aims to solve traffic problems, mainly traffic congestion. In recent years, new models and frameworks for predicting traffic flow have been rapidly developed to enhance the performance of traffic flow prediction, alongside the implementation of Artificial Intelligence (AI) methods such as machine learning (ML). To better understand how ML implementations can enhance traffic flow prediction, it is important to inclusively know the current research that has been conducted. The objective of this paper is to present a comprehensive and systematic review of the literature involving 39 articles published from 2016 onwards and extracted from four main databases: Scopus, ScienceDirect, SpringerLink and Taylor &amp; Francis. The extracted information includes the gaps, approaches, evaluation methods, variables, datasets and results of each reviewed study based on the methodology and algorithms used for the purpose of predicting traffic flow. Based on our findings, the common and frequent machine learning techniques that have been applied for traffic flow prediction are Convolutional Neural Network and Long-Short Term Memory. The performance of their proposed techniques was compared with existing baseline models to determine their effectiveness. This paper is limited to certain literature pertaining to common databases. Through this limitation, the discussion is more focused on (and limited to) the techniques found on the list of reviewed articles. The aim of this paper is to provide a comprehensive understanding of the application of ML and DL techniques for improving traffic flow prediction, contributing to the betterment of ITS in smart cities. For future endeavours, experimental studies that apply the most used techniques in the articles reviewed in this study (such as CNN, LSTM or a combination of both techniques) can be accomplished to enhance traffic flow prediction. The results can be compared with baseline studies to determine the accuracy of these techniques.<\/jats:p>","DOI":"10.1186\/s40537-021-00542-7","type":"journal-article","created":{"date-parts":[[2021,12,4]],"date-time":"2021-12-04T18:02:27Z","timestamp":1638640947000},"update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":67,"title":["Gap, techniques and evaluation: traffic flow prediction using machine learning and deep learning"],"prefix":"10.1186","volume":"8","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-5149-3907","authenticated-orcid":false,"given":"Noor Afiza Mat","family":"Razali","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Nuraini","family":"Shamsaimon","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Khairul Khalil","family":"Ishak","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Suzaimah","family":"Ramli","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Mohd Fahmi Mohamad","family":"Amran","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sazali","family":"Sukardi","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2021,12,4]]},"reference":[{"key":"542_CR1","doi-asserted-by":"publisher","DOI":"10.1186\/s40537-019-0268-2","author":"S Kumar","year":"2019","unstructured":"Kumar S, Tiwari P, Zymbler M. 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