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To unlock energy efficiency potentials in buildings, an intelligent, user-centered approach is vital. However, this requires handling diverse data on the energy system. Therefore, technologies for harmonizing, storing, and visualizing data, as well as managing physical devices and users are needed. This work assesses existing and required Information and Communication Technologies (ICT) for intelligent building energy system operation. We propose an intermediate architecture based on Internet of Things (IoT) core principles and feature insights from its implementation within the Living Lab Energy Campus (LLEC) at Forschungszentrum J\u00fclich. We present an approach for integrating existing ICT components, such as building energy metering and central Heating, Ventilation and Air Conditioning (HVAC) management, and propose a comprehensive data collection and distribution infrastructure. We establish IoT-enabled applications for energy system monitoring, user engagement, advanced building operation, and device identification and management. We evaluate our ICT setup through functional and performance assessments. We find that heterogeneous data can be reliably collected, distributed, and managed using standardized interfaces, state-of-the-art databases, and cutting-edge software components. For the buildings operated through the ICT infrastructure, data transmission availability is above 98.90\u00a0%, mean time to repair (MTTR) is less than 2.68\u00a0h, and mean time between failures (MTBF) is in the range of 242.67\u00a0h to 1092.00\u00a0h, evaluated over a period of three months. Our approach promotes the early real-world adoption of intelligent building control prototypes and their sustainable development. We demonstrate the proposed ICT setup through an experimental study that applies a cloud-based Model Predictive Controller (MPC) to a real building space. Our results provide a comprehensive discussion of the required ICT setup for intelligent building energy system control in real-world environments, and highlight important design strategies that reduce the conceptual overhead and facilitate implementation in similar projects.<\/jats:p>","DOI":"10.1186\/s42162-025-00536-2","type":"journal-article","created":{"date-parts":[[2025,6,3]],"date-time":"2025-06-03T13:52:12Z","timestamp":1748958732000},"update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Information and Communication Technologies (ICT) for the intelligent operation of building energy systems: design, implementation and evaluation in a living lab"],"prefix":"10.1186","volume":"8","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-8991-5228","authenticated-orcid":false,"given":"Florian","family":"Redder","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0800-2655","authenticated-orcid":false,"given":"Philipp","family":"Althaus","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5287-1105","authenticated-orcid":false,"given":"Eziama","family":"Ubachukwu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4381-2300","authenticated-orcid":false,"given":"Maximilian","family":"Mork","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-3715-9997","authenticated-orcid":false,"given":"Sascha","family":"Johnen","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Christian","family":"K\u00fcpper","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Paul","family":"Lieberenz","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Marieluise","family":"Oden","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6928-3884","authenticated-orcid":false,"given":"Lidia","family":"Westphal","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2652-1686","authenticated-orcid":false,"given":"Thomas","family":"Storek","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5399-2363","authenticated-orcid":false,"given":"Andr\u00e9","family":"Xhonneux","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6106-6607","authenticated-orcid":false,"given":"Dirk","family":"M\u00fcller","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2025,6,3]]},"reference":[{"issue":"11","key":"536_CR1","doi-asserted-by":"publisher","first-page":"4811","DOI":"10.5194\/essd-14-4811-2022","volume":"14","author":"P Friedlingstein","year":"2022","unstructured":"Friedlingstein P, O\u2019Sullivan M, Jones MW, Andrew RM, Gregor L, Hauck J, Le Qu\u00e9r\u00e9 C, Luijkx IT, Olsen A, Peters GP, Peters W, Pongratz J, Schwingshackl C, Sitch S, Canadell JG, Ciais P, Jackson RB, Alin SR, Alkama R, Arneth A, Arora VK, Bates NR, Becker M, Bellouin N, Bittig HC, Bopp L, Chevallier F, Chini LP, Cronin M, Evans W, Falk S, Feely RA, Gasser T, Gehlen M, Gkritzalis T, Gloege L, Grassi G, Gruber N, G\u00fcrses O, Harris I, Hefner M, Houghton RA, Hurtt GC, Iida Y, Ilyina T, Jain AK, Jersild A, Kadono K, Kato E, Kennedy D, Klein Goldewijk K, Knauer J, Korsbakken JI, Landsch\u00fctzer P, Lef\u00e8vre N, Lindsay K, Liu J, Liu Z, Marland G, Mayot N, McGrath MJ, Metzl N, Monacci NM, Munro DR, Nakaoka S-I, Niwa Y, O\u2019Brien K, Ono T, Palmer PI, Pan N, Pierrot D, Pocock K, Poulter B, Resplandy L, Robertson E, R\u00f6denbeck C, Rodriguez C, Rosan TM, Schwinger J, S\u00e9f\u00e9rian R, Shutler JD, Skjelvan I, Steinhoff T, Sun Q, Sutton AJ, Sweeney C, Takao S, Tanhua T, Tans PP, Tian X, Tian H, Tilbrook B, Tsujino H, Tubiello F, Werf GR, Walker AP, Wanninkhof R, Whitehead C, Willstrand Wranne A, Wright R, Yuan W, Yue C, Yue X, Zaehle S, Zeng J, Zheng B (2022) Global Carbon Budget 2022. 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