{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,28]],"date-time":"2026-09-28T03:25:29Z","timestamp":1790565929755,"version":"4.1.0"},"reference-count":86,"publisher":"Springer Science and Business Media LLC","issue":"1","license":[{"start":{"date-parts":[[2024,5,13]],"date-time":"2024-05-13T00:00:00Z","timestamp":1715558400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"},{"start":{"date-parts":[[2024,5,13]],"date-time":"2024-05-13T00:00:00Z","timestamp":1715558400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"}],"funder":[{"name":"the Major Program of National Social Science Foundation of China","award":["22&ZD142"],"award-info":[{"award-number":["22&ZD142"]}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["BMC Public Health"],"abstract":"<jats:title>Abstract<\/jats:title><jats:sec>\n                <jats:title>Background<\/jats:title>\n                <jats:p>There have been few longitudinal studies on Chinese bus drivers and the individual differences in the relationships between organizational justice and job satisfaction. This study examined the organizational justice and job satisfaction in bus drivers and the individual differences in this relationship.<\/jats:p>\n              <\/jats:sec><jats:sec>\n                <jats:title>Methods<\/jats:title>\n                <jats:p>A two-wave longitudinal study design was employed. A first survey was conducted on 513 Chinese bus drivers in October 2021 that collected socio-demographic information and asked about their perceptions of organizational fairness. A second survey was conducted six months later that asked about role overload and job satisfaction and assessed their proactive personality type. An effect model was then used to explore the moderating effects of role overload and proactive personality type on the relationships between organizational justice and job satisfaction.<\/jats:p>\n              <\/jats:sec><jats:sec>\n                <jats:title>Results<\/jats:title>\n                <jats:p>Both procedural and interactive justice predicted the bus drivers\u2019 job satisfaction. Proactive personalities and role overload were found to enhance this relationship.<\/jats:p>\n              <\/jats:sec><jats:sec>\n                <jats:title>Conclusions<\/jats:title>\n                <jats:p>Organizations could benefit from screening at the recruitment stage for drivers with highly proactive personalities. Relevant training for drivers with low proactive personalities could partially improve employee job satisfaction. When viewed from a Chinese collectivist cultural frame, role overload could reflect trust and a sense of belonging, which could enhance job satisfaction. Finally, to improve employee job satisfaction, organizations need to ensure procedural and interactive justice.<\/jats:p>\n              <\/jats:sec>","DOI":"10.1186\/s12889-024-18801-6","type":"journal-article","created":{"date-parts":[[2024,5,13]],"date-time":"2024-05-13T09:02:50Z","timestamp":1715590970000},"update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":9,"title":["Predictive effects of organizational justice on job satisfaction in bus drivers: the moderating effects of role overload and proactive personality"],"prefix":"10.1186","volume":"24","author":[{"given":"Jingyue","family":"Chen","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jiuping","family":"Xu","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Yi","family":"Lu","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Wanjie","family":"Tang","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2024,5,13]]},"reference":[{"key":"18801_CR1","doi-asserted-by":"publisher","first-page":"376","DOI":"10.1037\/0033-2909.127.3.376","volume":"127","author":"TA Judge","year":"2001","unstructured":"Judge TA, Thoresen CJ, Bono JE, Patton GK. The job satisfaction\u2013job performance relationship: a qualitative and quantitative review. Psychol Bull. 2001;127:376. https:\/\/doi.org\/10.1037\/0033-2909.127.3.376.","journal-title":"Psychol Bull"},{"key":"18801_CR2","doi-asserted-by":"publisher","first-page":"27","DOI":"10.1016\/j.jsr.2018.11.001","volume":"68","author":"SJ Kim","year":"2019","unstructured":"Kim SJ, Chung EK. The effect of organizational justice as perceived by occupational drivers on traffic accidents: mediating effects of job satisfaction. J Saf Res. 2019;68:27\u201332. https:\/\/doi.org\/10.1016\/j.jsr.2018.11.001.","journal-title":"J Saf Res"},{"key":"18801_CR3","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1186\/s12889-021-10618-x","volume":"21","author":"Z Tu","year":"2021","unstructured":"Tu Z, He J, Zhou N, Shen X. Driver-passenger communicative stress and psychological distress among Chinese bus drivers: the mediating effect of job burnout. BMC Public Health. 2021;21:1\u20139. https:\/\/doi.org\/10.1186\/s12889-021-10618-x.","journal-title":"BMC Public Health"},{"issue":"3","key":"18801_CR4","doi-asserted-by":"publisher","first-page":"874","DOI":"10.1080\/10803548.2019.1662980","volume":"27","author":"B Zhong","year":"2021","unstructured":"Zhong B, Wang X, Yang F. More than an apple: better lunch enhances bus drivers\u2019 work performance and well-being. Int J Occup Saf Ergon. 2021;27(3):874\u201383. https:\/\/doi.org\/10.1080\/10803548.2019.1662980.","journal-title":"Int J Occup Saf Ergon"},{"key":"18801_CR5","doi-asserted-by":"publisher","first-page":"147","DOI":"10.1002\/(SICI)1099-1379(200003)21:2<147::AID-JOB35>3.0.CO;2-T","volume":"21","author":"J Fitness","year":"2000","unstructured":"Fitness J. Anger in the workplace: an emotion script approach to anger episodes between workers and their superiors, co-workers and subordinates. J Organ Behav. 2000;21:147\u201362. https:\/\/doi.org\/10.1002\/(SICI)1099-1379(200003)21:2%3C147::AID-JOB35%3E3.0.CO;2-T.","journal-title":"J Organ Behav"},{"issue":"8","key":"18801_CR6","doi-asserted-by":"publisher","first-page":"989","DOI":"10.1097\/JOM.0b013e3182535d7d","volume":"54","author":"CK Wong","year":"2012","unstructured":"Wong CK, Fung CS, Siu SC, Wong KW, Lee KF, Lo YY, Fong DY, Lam CL. The impact of work nature, lifestyle, and obesity on health-related quality of life in Chinese professional drivers. J Occup Environ Med. 2012;54(8):989\u201394. https:\/\/doi.org\/10.1097\/JOM.0b013e3182535d7d.","journal-title":"J Occup Environ Med"},{"issue":"8","key":"18801_CR7","doi-asserted-by":"publisher","first-page":"1342","DOI":"10.3390\/ijerph16081342","volume":"16","author":"X Wu","year":"2019","unstructured":"Wu X, Zhang H, Xiao W, Ning P, Schwebel DC, Hu G. Are bus company regulations associated with crash risk? Findings from a retrospective survey in four Chinese cities. Int J Environ Res Public Health. 2019;16(8):1342. https:\/\/doi.org\/10.3390\/ijerph16081342.","journal-title":"Int J Environ Res Public Health"},{"issue":"24","key":"18801_CR8","doi-asserted-by":"publisher","first-page":"17098","DOI":"10.3390\/ijerph192417098","volume":"19","author":"A Huang","year":"2022","unstructured":"Huang A, Liu L, Wang X, Li X, Li J, Luo C, Chen J, Zhao J. Trajectories of job burnout among bus drivers in China: a three-year follow-up study. Int Int J Environ Res Public Health. 2022;19(24):17098. https:\/\/doi.org\/10.3390\/ijerph192417098.","journal-title":"Int Int J Environ Res Public Health"},{"key":"18801_CR9","doi-asserted-by":"publisher","unstructured":"Karasek RA Jr. Job demands, job decision latitude, and mental strain: implications for job redesign. Adm Sci Q. 1979;285\u2013308. https:\/\/doi.org\/10.2307\/2392498.","DOI":"10.2307\/2392498"},{"issue":"1","key":"18801_CR10","doi-asserted-by":"publisher","first-page":"123","DOI":"10.1111\/j.1741-3737.2006.00349.x","volume":"69","author":"M Perry-Jenkins","year":"2007","unstructured":"Perry-Jenkins M, Goldberg AE, Pierce CP, Sayer AG. Shift work, role overload, and the transition to parenthood. J Marriage Fam. 2007;69(1):123\u201338. https:\/\/doi.org\/10.1111\/j.1741-3737.2006.00349.x.","journal-title":"J Marriage Fam"},{"key":"18801_CR11","doi-asserted-by":"publisher","unstructured":"Jilili M, Aini A. Examining the moderating effect of Occupational Status on the Association of Organizational Justice and Job satisfaction. Public Org Rev. 2022;1\u201315. https:\/\/doi.org\/10.1007\/s11115-022-00602-3.","DOI":"10.1007\/s11115-022-00602-3"},{"key":"18801_CR12","first-page":"93","volume":"21","author":"H Xu","year":"2018","unstructured":"Xu H, Liang J, Li H, Liu Y. The differentiated impact of customer mistreatment on the perceived fairness of frontline employees in tourism: the moderating role of power. Nankai Manage Rev. 2018;21:93\u2013104.","journal-title":"Nankai Manage Rev"},{"key":"18801_CR13","doi-asserted-by":"publisher","first-page":"425","DOI":"10.1037\/0021-9010.86.3.425","volume":"86","author":"JA Colquitt","year":"2001","unstructured":"Colquitt JA, Conlon DE, Wesson MJ, Porter CO, Ng KY. Justice at the millennium: a meta-analytic review of 25 years of organizational justice research. J Appl Psychol. 2001;86:425. https:\/\/doi.org\/10.1037\/0021-9010.86.3.425.","journal-title":"J Appl Psychol"},{"key":"18801_CR14","first-page":"351","volume":"2","author":"S Usmani","year":"2013","unstructured":"Usmani S, Jamal S. Impact of distributive justice, procedural justice, interactional justice, temporal justice, spatial justice on job satisfaction of banking employees. Rev Integr Bus Econ Res. 2013;2:351\u201383.","journal-title":"Rev Integr Bus Econ Res"},{"key":"18801_CR15","doi-asserted-by":"publisher","first-page":"830","DOI":"10.1037\/0022-3514.57.5.830","volume":"57","author":"TR Tyler","year":"1989","unstructured":"Tyler TR. The psychology of procedural justice: a test of the group-value model. J Pers Soc Psychol. 1989;57:830. https:\/\/doi.org\/10.1037\/0022-3514.57.5.830.","journal-title":"J Pers Soc Psychol"},{"key":"18801_CR16","doi-asserted-by":"publisher","first-page":"434","DOI":"10.1037\/0021-9010.82.3.434","volume":"82","author":"DP Skarlicki","year":"1997","unstructured":"Skarlicki DP, Folger R. Retaliation in the workplace: the roles of distributive, procedural, and interactional justice. J Appl Psychol. 1997;82:434. https:\/\/doi.org\/10.1037\/0021-9010.82.3.434.","journal-title":"J Appl Psychol"},{"key":"18801_CR17","doi-asserted-by":"publisher","DOI":"10.1108\/JCHRM-07-2016-0012","author":"Y Hao","year":"2016","unstructured":"Hao Y, Hao J, Wang X. The relationship between organizational justice and job satisfaction: evidence from China. J Chin Hum Resour Manag. 2016. https:\/\/doi.org\/10.1108\/JCHRM-07-2016-0012.","journal-title":"J Chin Hum Resour Manag"},{"key":"18801_CR18","doi-asserted-by":"publisher","first-page":"162","DOI":"10.11634\/216796061504714","volume":"4","author":"M Rahman","year":"2015","unstructured":"Rahman M, Haque M, Elahi F, Miah W. Impact of organizational justice on employee job satisfaction: an empirical investigation. Am J Bus Man. 2015;4:162\u201371. https:\/\/doi.org\/10.11634\/216796061504714.","journal-title":"Am J Bus Man"},{"issue":"1","key":"18801_CR19","first-page":"17","volume":"26","author":"LA Sia","year":"2016","unstructured":"Sia LA, Tan TAG. The influence of organizational justice on job satisfaction in a hotel setting. DLSU Bus Econ Rev. 2016;26(1):17\u201329.","journal-title":"DLSU Bus Econ Rev"},{"key":"18801_CR20","doi-asserted-by":"publisher","first-page":"1986","DOI":"10.1016\/j.sbspro.2010.07.401","volume":"5","author":"H Zainalipour","year":"2010","unstructured":"Zainalipour H, Fini AAS, Mirkamali SM. A study of relationship between organizational justice and job satisfaction among teachers in Bandar Abbas middle school. Procedia Soc Behav Sci. 2010;5:1986\u201390. https:\/\/doi.org\/10.1016\/j.sbspro.2010.07.401.","journal-title":"Procedia Soc Behav Sci"},{"key":"18801_CR21","first-page":"309","volume":"1","author":"RL Kahn","year":"1964","unstructured":"Kahn RL, Wolfe DM, Quinn RP, Snoek JD, Rosenthal RA. Conflict and ambiguity: studies in organizational roles and individual stress. Int J Stress Manag. 1964;1:309\u201322.","journal-title":"Int J Stress Manag"},{"key":"18801_CR22","doi-asserted-by":"publisher","first-page":"208","DOI":"10.1177\/002214650804900207","volume":"49","author":"RJA Chou","year":"2008","unstructured":"Chou RJA, Robert SA. Workplace support, role overload, and job satisfaction of direct care workers in assisted living. J Health Soc Behav. 2008;49:208\u201322. https:\/\/doi.org\/10.1177\/002214650804900207.","journal-title":"J Health Soc Behav"},{"issue":"1","key":"18801_CR23","doi-asserted-by":"publisher","first-page":"57","DOI":"10.1002\/j.1556-6678.2008.tb00626.x","volume":"86","author":"QM Pearson","year":"2008","unstructured":"Pearson QM. Role overload, job satisfaction, leisure satisfaction, and psychological health among employed women. J Couns Dev. 2008;86(1):57\u201363. https:\/\/doi.org\/10.1002\/j.1556-6678.2008.tb00626.x.","journal-title":"J Couns Dev"},{"issue":"3","key":"18801_CR24","doi-asserted-by":"publisher","first-page":"285","DOI":"10.1023\/A:1018747000082","volume":"40","author":"SH Lease","year":"1999","unstructured":"Lease SH. Occupational role stressors, coping, support, and hardiness as predictors ofstrain in academic faculty: an emphasis on new and female faculty. Res High Ed. 1999;40(3):285\u2013307. https:\/\/doi.org\/10.1023\/A:1018747000082.","journal-title":"Res High Ed"},{"issue":"1","key":"18801_CR25","doi-asserted-by":"publisher","first-page":"111","DOI":"10.1111\/j.1475-682X.2001.tb00930.x","volume":"71","author":"LM Hecht","year":"2001","unstructured":"Hecht LM. Role conflict and role overload: different concepts, different consequences. Sociol Inq. 2001;71(1):111\u201321. https:\/\/doi.org\/10.1111\/j.1475-682X.2001.tb00930.x.","journal-title":"Sociol Inq"},{"key":"18801_CR26","doi-asserted-by":"publisher","first-page":"282","DOI":"10.1016\/0001-8791(80)90056-1","volume":"16","author":"DE Super","year":"1980","unstructured":"Super DE. A life-span, life-space approach to career development. J Vocat Behav. 1980;16:282\u201398. https:\/\/doi.org\/10.1016\/0001-8791(80)90056-1.","journal-title":"J Vocat Behav"},{"key":"18801_CR27","doi-asserted-by":"publisher","first-page":"103","DOI":"10.1002\/job.4030140202","volume":"14","author":"TS Bateman","year":"1993","unstructured":"Bateman TS, Crant JM. The proactive component of organizational behavior: a measure and correlates. J Organ Behav. 1993;14:103\u201318. https:\/\/doi.org\/10.1002\/job.4030140202.","journal-title":"J Organ Behav"},{"issue":"3","key":"18801_CR28","doi-asserted-by":"publisher","first-page":"329","DOI":"10.1016\/j.jvb.2009.05.008","volume":"75","author":"B Fuller Jr","year":"2009","unstructured":"Fuller B Jr, Marler LE. Change driven by nature: a meta-analytic review of the proactive personality literature. J Voc Behav. 2009;75(3):329\u201345. https:\/\/doi.org\/10.1016\/j.jvb.2009.05.008.","journal-title":"J Voc Behav"},{"issue":"1","key":"18801_CR29","doi-asserted-by":"publisher","first-page":"59","DOI":"10.1002\/job.299","volume":"26","author":"BM Staw","year":"2005","unstructured":"Staw BM, Cohen-Charash Y. The dispositional approach to job satisfaction: more than a mirage, but not yet an oasis. J Org Beh. 2005;26(1):59\u201378. https:\/\/doi.org\/10.1002\/job.299.","journal-title":"J Org Beh"},{"key":"18801_CR30","doi-asserted-by":"publisher","first-page":"482","DOI":"10.1177\/0312896218818225","volume":"44","author":"CC Kuo","year":"2019","unstructured":"Kuo CC, Ye YC, Chen MY, Chen LH. Proactive personality enhances change in employees\u2019 job satisfaction: the moderating role of psychological safety. Aust J Manag. 2019;44:482\u201394. https:\/\/doi.org\/10.1177\/0312896218818225.","journal-title":"Aust J Manag"},{"key":"18801_CR31","doi-asserted-by":"publisher","unstructured":"Wang H, Lei L. Proactive personality and job satisfaction: social support and hope as mediators. Curr Psychol. 2021;1\u201310. https:\/\/doi.org\/10.1007\/s12144-021-01379-2.","DOI":"10.1007\/s12144-021-01379-2"},{"key":"18801_CR32","doi-asserted-by":"publisher","first-page":"873","DOI":"10.1007\/s12144-017-9667-8","volume":"38","author":"X Yan","year":"2019","unstructured":"Yan X, Su J, Wen Z, Luo Z. The role of work engagement on the relationship between personality and job satisfaction in Chinese nurses. Curr Psychol. 2019;38:873\u20138. https:\/\/doi.org\/10.1007\/s12144-017-9667-8.","journal-title":"Curr Psychol"},{"key":"18801_CR33","doi-asserted-by":"crossref","unstructured":"Gouldner AW. The norm of reciprocity: a preliminary statement. Am Sociol Rev. 1960;161\u201378.","DOI":"10.2307\/2092623"},{"issue":"3","key":"18801_CR34","doi-asserted-by":"publisher","first-page":"331","DOI":"10.1111\/1748-8583.12066","volume":"25","author":"Q Huang","year":"2015","unstructured":"Huang Q, Gamble J. Social expectations, gender, and job satisfaction: front-line employees in China\u2019s retail sector. Hum Resour Manag J. 2015;25(3):331\u201347. https:\/\/doi.org\/10.1111\/1748-8583.12066.","journal-title":"Hum Resour Manag J"},{"issue":"1","key":"18801_CR35","doi-asserted-by":"publisher","first-page":"63","DOI":"10.1037\/1076-8998.12.1.63","volume":"12","author":"AA Grandey","year":"2007","unstructured":"Grandey AA, Kern JH, Frone MR. Verbal abuse from outsiders versus insiders: comparing frequency, impact on emotional exhaustion, and the role of emotional labor. J Occup Health Psychol. 2007;12(1):63. https:\/\/doi.org\/10.1037\/1076-8998.12.1.63.","journal-title":"J Occup Health Psychol"},{"issue":"11","key":"18801_CR36","doi-asserted-by":"publisher","first-page":"170","DOI":"10.5539\/ijbm.v6n11p170","volume":"6","author":"A Ismail","year":"2011","unstructured":"Ismail A, Mohamed HA, Hamid NS, Sulaiman AZ, Girardi A, Abdullah MM. Relationship between performance-based pay, interactional justice, and job satisfaction: a mediating model approach. Int J Bus Manag. 2011;6(11):170\u201380. https:\/\/doi.org\/10.5539\/ijbm.v6n11p170.","journal-title":"Int J Bus Manag"},{"issue":"6","key":"18801_CR37","doi-asserted-by":"publisher","first-page":"1854","DOI":"10.1177\/0149206315575554","volume":"43","author":"JN Kurtessis","year":"2017","unstructured":"Kurtessis JN, Eisenberger R, Ford MT, Buffardi LC, Stewart KA, Adis CS. Perceived organizational support: a meta-analytic evaluation of organizational support theory. J Manage. 2017;43(6):1854\u201384. https:\/\/doi.org\/10.1177\/0149206315575554.","journal-title":"J Manage"},{"issue":"2","key":"18801_CR38","doi-asserted-by":"publisher","first-page":"278","DOI":"10.1006\/obhd.2001.2958","volume":"86","author":"Y Cohen-Charash","year":"2001","unstructured":"Cohen-Charash Y, Spector PE. The role of justice in organizations: a meta-analysis. Organ Behav Hum Decis Process. 2001;86(2):278\u2013321. https:\/\/doi.org\/10.1006\/obhd.2001.2958.","journal-title":"Organ Behav Hum Decis Process"},{"issue":"11","key":"18801_CR39","doi-asserted-by":"publisher","first-page":"2560","DOI":"10.1111\/jan.12144","volume":"69","author":"N Gillet","year":"2013","unstructured":"Gillet N, Colombat P, Michinov E, et al. Procedural justice, supervisor autonomy support, work satisfaction, organizational identification and job performance: the mediating role of need satisfaction and perceived organizational support. J Adv Nurs. 2013;69(11):2560\u201371. https:\/\/doi.org\/10.1111\/jan.12144.","journal-title":"J Adv Nurs"},{"issue":"4","key":"18801_CR40","doi-asserted-by":"publisher","first-page":"493","DOI":"10.1023\/A:1025007307058","volume":"12","author":"P Stephen","year":"1998","unstructured":"Stephen P, Schappe. Understanding employee job satisfaction: the importance of procedural and distributive justice. J Bus Psychol. 1998;12(4):493\u2013503. https:\/\/doi.org\/10.1023\/A:1025007307058.","journal-title":"J Bus Psychol"},{"issue":"2","key":"18801_CR41","doi-asserted-by":"publisher","first-page":"371","DOI":"10.1108\/JABS-08-2021-0356","volume":"17","author":"AD Pathardikar","year":"2023","unstructured":"Pathardikar AD, Mishra PK, Sahu S. Procedural justice influencing affective commitment: mediating role of organizational trust and job satisfaction. J Asia Bus Stud. 2023;17(2):371\u201384. https:\/\/doi.org\/10.1108\/JABS-08-2021-0356.","journal-title":"J Asia Bus Stud"},{"issue":"3","key":"18801_CR42","first-page":"4012","volume":"9","author":"YH Purnama","year":"2020","unstructured":"Purnama YH, Tjahjono HK, Assery S, et al. The relationship of organizational justice on job satisfaction and job performance in banking company. Int J Sci Technol Res. 2020;9(3):4012\u20135.","journal-title":"Int J Sci Technol Res"},{"issue":"1","key":"18801_CR43","first-page":"177","volume":"55","author":"T Sekiguchi","year":"2004","unstructured":"Sekiguchi T. Toward a dynamic perspective of person-environment fit. Osaka Keidai Ronshu. 2004;55(1):177\u201390.","journal-title":"Osaka Keidai Ronshu"},{"key":"18801_CR44","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1146\/annurev.psych.52.1.1","volume":"52","author":"A Bandura","year":"2001","unstructured":"Bandura A. Social cognitive theory: an agentic perspective. Annu Rev Psychol. 2001;52:1\u201326. https:\/\/doi.org\/10.1146\/annurev.psych.52.1.1.","journal-title":"Annu Rev Psychol"},{"issue":"3","key":"18801_CR45","doi-asserted-by":"publisher","first-page":"435","DOI":"10.1016\/S0149-2063(00)00044-1","volume":"26","author":"JM Crant","year":"2000","unstructured":"Crant JM. Proactive behavior in organizations. J Man. 2000;26(3):435\u201362. https:\/\/doi.org\/10.1016\/S0149-2063(00)00044-1.","journal-title":"J Man"},{"issue":"5","key":"18801_CR46","doi-asserted-by":"publisher","first-page":"1011","DOI":"10.1037\/0021-9010.90.5.1011","volume":"90","author":"JA Thompson","year":"2005","unstructured":"Thompson JA. Proactive personality and job performance: a social capital perspective. J App Psych. 2005;90(5):1011. https:\/\/doi.org\/10.1037\/0021-9010.90.5.1011.","journal-title":"J App Psych"},{"issue":"4","key":"18801_CR47","doi-asserted-by":"publisher","first-page":"756","DOI":"10.2307\/256097","volume":"25","author":"O\u2019Reilly III","year":"1982","unstructured":"O\u2019Reilly III, CA. Variations in decision makers\u2019 use of information sources: the impact of quality and accessibility of information. Acad Manag J. 1982;25(4):756\u201371. https:\/\/doi.org\/10.2307\/256097.","journal-title":"Acad Manag J"},{"issue":"7","key":"18801_CR48","doi-asserted-by":"publisher","first-page":"1","DOI":"10.18843\/ijms\/v5i2(7)\/01","volume":"2","author":"M Mittal","year":"2018","unstructured":"Mittal M, Bhakar SS. Examining the impact of role overload on job stress, job satisfaction, and job performance-a study among married working women in the banking sector. Int J Manag Stud. 2018;2(7):1\u20131. https:\/\/doi.org\/10.18843\/ijms\/v5i2(7)\/01.","journal-title":"Int J Manag Stud"},{"issue":"4","key":"18801_CR49","doi-asserted-by":"publisher","first-page":"723","DOI":"10.1037\/a0035861","volume":"99","author":"DM Fisher","year":"2014","unstructured":"Fisher DM. A multilevel cross-cultural examination of role overload and organizational commitment: investigating the interactive effects of context. J App Psych. 2014;99(4):723. https:\/\/doi.org\/10.1037\/a0035861.","journal-title":"J App Psych"},{"issue":"11","key":"18801_CR50","doi-asserted-by":"publisher","first-page":"1573","DOI":"10.5829\/idosi.mejsr.2013.18.11.12457","volume":"18","author":"MI Malik","year":"2013","unstructured":"Malik MI, Sajjad M, Hyder S, Ahmad MS, Ahmed J, Hussain S. Role overload: a cause of diminishing employee retention and productivity. Middle East J Sci Res. 2013;18(11):1573\u20137. https:\/\/doi.org\/10.5829\/idosi.mejsr.2013.18.11.12457.","journal-title":"Middle East J Sci Res"},{"key":"18801_CR51","doi-asserted-by":"publisher","DOI":"10.1108\/PR-04-2018-0127","author":"S Nauman","year":"2019","unstructured":"Nauman S, Raja U, Haq IU, Bilal W. Job demand and employee well-being: a moderated mediation model of emotional intelligence and surface acting. Pers Rev. 2019. https:\/\/doi.org\/10.1108\/PR-04-2018-0127.","journal-title":"Pers Rev"},{"issue":"13","key":"18801_CR52","doi-asserted-by":"publisher","first-page":"7507","DOI":"10.3390\/su13137507","volume":"13","author":"T Ramaci","year":"2021","unstructured":"Ramaci T, Pagliaro S, Teresi M, Barattucci M. Job demands and negative outcomes after the lockdown: the moderating role of stigma towards Italian supermarket workers. Sust. 2021;13(13):7507. https:\/\/doi.org\/10.3390\/su13137507.","journal-title":"Sust"},{"key":"18801_CR53","doi-asserted-by":"publisher","first-page":"87","DOI":"10.1080\/026783799296084","volume":"13","author":"M Van Der Doef","year":"1999","unstructured":"Van Der Doef M, Maes S. The job demand-control (-support) model and psychological well-being: a review of 20 years of empirical research. Work Stress. 1999;13:87\u2013114. https:\/\/doi.org\/10.1080\/026783799296084.","journal-title":"Work Stress"},{"key":"18801_CR54","doi-asserted-by":"publisher","first-page":"518","DOI":"10.1037\/ocp0000040","volume":"22","author":"B Cendales-Ayala","year":"2017","unstructured":"Cendales-Ayala B, Useche SA, G\u00f3mez-OrtizV, Bocarejo JP. Bus operators\u2019 responses to job strain: an experimental test of the job demand-control model. J Occup Health Psychol. 2017;22:518. https:\/\/doi.org\/10.1037\/ocp0000040.","journal-title":"J Occup Health Psychol"},{"key":"18801_CR55","doi-asserted-by":"publisher","first-page":"972","DOI":"10.1037\/0021-9010.90.5.972","volume":"90","author":"SP Brown","year":"2005","unstructured":"Brown SP, Jones E, Leigh TW. The attenuating effect of role overload on relationships linking self-efficacy and goal level to work performance. J Appl Psychol. 2005;90:972. https:\/\/doi.org\/10.1037\/0021-9010.90.5.972.","journal-title":"J Appl Psychol"},{"key":"18801_CR56","doi-asserted-by":"publisher","first-page":"386","DOI":"10.1037\/0021-9010.86.3.386","volume":"86","author":"JA Colquitt","year":"2001","unstructured":"Colquitt JA. On the dimensionality of organizational justice: a construct validation of a measure. J Appl Psychol. 2001;86:386. https:\/\/doi.org\/10.1037\/0021-9010.86.3.386.","journal-title":"J Appl Psychol"},{"key":"18801_CR57","unstructured":"Wang H, Zhang Q. The Cost of being Trusted: A study on the relationship between employees\u2019 perceived superior trust, role load, work stress, and emotional exhaustion. Managing World. 2016;110\u201325."},{"key":"18801_CR58","doi-asserted-by":"publisher","first-page":"41","DOI":"10.1037\/0021-9010.61.1.41","volume":"61","author":"TA Beehr","year":"1976","unstructured":"Beehr TA, Walsh JT, Taber TD. Relationships of stress to individually and organizationally valued states: higher order needs as a moderator. J Appl Psychol. 1976;61:41. https:\/\/doi.org\/10.1037\/0021-9010.61.1.41.","journal-title":"J Appl Psychol"},{"key":"18801_CR59","doi-asserted-by":"publisher","unstructured":"Rizzo JR, House RJ, Lirtzman SI. Role conflict and ambiguity in complex organizations. Adm Sci Q. 1970;150\u201363. https:\/\/doi.org\/10.2307\/2391486.","DOI":"10.2307\/2391486"},{"key":"18801_CR60","doi-asserted-by":"publisher","first-page":"35","DOI":"10.1002\/job.4030100104","volume":"10","author":"J Schaubroeck","year":"1989","unstructured":"Schaubroeck J, Cotton JL, Jennings KR. Antecedents and consequences of role stress: a covariance structure analysis. J Org Beh. 1989;10:35\u201358. https:\/\/doi.org\/10.1002\/job.4030100104.","journal-title":"J Org Beh"},{"key":"18801_CR61","doi-asserted-by":"publisher","first-page":"948","DOI":"10.1037\/a0036169","volume":"99","author":"WD Li","year":"2014","unstructured":"Li WD, Fay D, Frese M, Harms PD, Gao XY. Reciprocal relationship between proactive personality and work characteristics: a latent change score approach. J Appl Psychol. 2014;99:948. https:\/\/doi.org\/10.1037\/a0036169.","journal-title":"J Appl Psychol"},{"key":"18801_CR62","doi-asserted-by":"publisher","first-page":"416","DOI":"10.1037\/a0036169","volume":"84","author":"SE Seibert","year":"1999","unstructured":"Seibert SE, Crant JM, Kraimer ML. Proactive personality and career success. J Appl Psychol. 1999;84:416. https:\/\/doi.org\/10.1037\/a0036169.","journal-title":"J Appl Psychol"},{"key":"18801_CR63","first-page":"71","volume-title":"Assessing Organizational Change: a guide to methods, measures, and practices","author":"C Cammann","year":"1983","unstructured":"Cammann C, Fichman M, Jenkins GD, Klesh JR. The Michigan Organizational Assessment Questionnaire: assessing the attitudes and perceptions of Organizational members. In: Seashore SE, Lawler EE, Mirvis PH, editors. Assessing Organizational Change: a guide to methods, measures, and practices. New York: Wiley: Cammann; 1983. pp. 71\u2013119."},{"key":"18801_CR64","first-page":"1442","volume":"12","author":"T Zhang","year":"2015","unstructured":"Zhang T, Luo J. Organizational citizenship behavior in circles. J Man. 2015;12:1442.","journal-title":"J Man"},{"issue":"4","key":"18801_CR65","doi-asserted-by":"publisher","first-page":"331","DOI":"10.2190\/AG.73.4.d","volume":"73","author":"NP Boumans","year":"2011","unstructured":"Boumans NP, De Jong AH, Janssen SM. Age-differences in work motivation and job satisfaction. The influence of age on the relationships between work characteristics and workers\u2019 outcomes. Int J Aging Hum Dev. 2011;73(4):331\u201350. https:\/\/doi.org\/10.2190\/AG.73.4.d.","journal-title":"Int J Aging Hum Dev"},{"issue":"2","key":"18801_CR66","doi-asserted-by":"publisher","first-page":"263","DOI":"10.1108\/20412561211260557","volume":"3","author":"JH Westover","year":"2012","unstructured":"Westover JH. The job satisfaction-gender paradox revisited: a cross\u2010national look at gender differences in job satisfaction, 1989\u20102005. J Glob Responsib. 2012;3(2):263\u201377. https:\/\/doi.org\/10.1108\/20412561211260557.","journal-title":"J Glob Responsib"},{"issue":"3","key":"18801_CR67","doi-asserted-by":"publisher","first-page":"213","DOI":"10.1108\/03068290010286546","volume":"27","author":"T Oshagbemi","year":"2000","unstructured":"Oshagbemi T. Is length of service related to the level of job satisfaction? Int J Soc Econ. 2000;27(3):213\u201326. https:\/\/doi.org\/10.1108\/03068290010286546.","journal-title":"Int J Soc Econ"},{"key":"18801_CR68","doi-asserted-by":"publisher","unstructured":"Brossoit RM, Crain TL, Hammer LB, Lee S, Bodner TE, Buxton OM. Associations among patient care workers\u2019 schedule control, sleep, job satisfaction, and turnover intentions. Stress Health. https:\/\/doi.org\/10.1002\/smi.2941.","DOI":"10.1002\/smi.2941"},{"key":"18801_CR69","doi-asserted-by":"publisher","unstructured":"Cho E, Park S, Oh C. Analysis of intrinsic factors leading to aggressive driving behavior to derive safety policy implications for bus drivers. Trans Res Rec. 2022;2676:664\u2013675. 2020;36(4):442\u2009\u2013\u200956 https:\/\/doi.org\/10.1177\/03611981221094574.","DOI":"10.1177\/03611981221094574"},{"key":"18801_CR70","doi-asserted-by":"publisher","first-page":"104073","DOI":"10.1016\/j.ijnurstu.2021.104073","volume":"123","author":"LD Aloisio","year":"2021","unstructured":"Aloisio LD, Coughlin M, Squires JE. Individual and organizational factors of nurses\u2019 job satisfaction in long-term care: a systematic review. Int J Nurs Stud. 2021;123:104073. https:\/\/doi.org\/10.1016\/j.ijnurstu.2021.104073.","journal-title":"Int J Nurs Stud"},{"key":"18801_CR71","doi-asserted-by":"publisher","first-page":"351","DOI":"10.5267\/j.msl.2019.8.035","volume":"10","author":"Z Al-Douri","year":"2020","unstructured":"Al-Douri Z. Organizational justice and its impact on job satisfaction: evidence from the transportation industry. Manag Sci Lett. 2020;10:351\u201360. https:\/\/doi.org\/10.5267\/j.msl.2019.8.035.","journal-title":"Manag Sci Lett"},{"key":"18801_CR72","doi-asserted-by":"publisher","first-page":"443","DOI":"10.1002\/(SICI)1099-0992(199906)29:4<443::AID-EJSP935>3.0.CO;2-C","volume":"29","author":"M Schmitt","year":"1999","unstructured":"Schmitt M, D\u00f6rfel M. Procedural injustice at work, justice sensitivity, job satisfaction and psychosomatic well-being. Eur J Soc Psychol. 1999;29:443\u201353. https:\/\/doi.org\/10.1002\/(SICI)1099-0992(199906)29:4%3C443::AID-EJSP935%3E3.0.CO;2-C.","journal-title":"Eur J Soc Psychol"},{"key":"18801_CR73","doi-asserted-by":"publisher","first-page":"1741","DOI":"10.1111\/jan.14717","volume":"77","author":"H Zahednezhad","year":"2021","unstructured":"Zahednezhad H, Hoseini MA, Ebadi A, Farokhnezhad Afshar P, Ghanei Gheshlagh R. Investigating the relationship between organizational justice, job satisfaction, and intention to leave the nursing profession: a cross-sectional study. J Adv Nurs. 2021;77:1741\u201350. https:\/\/doi.org\/10.1111\/jan.14717.","journal-title":"J Adv Nurs"},{"key":"18801_CR74","first-page":"2","volume":"3","author":"P Thomas","year":"2012","unstructured":"Thomas P, Nagalingappa DG. Consequences of perceived organizational justice: an empirical study of white-collar employees. Researchers World-Journal Arts Sci Commer. 2012;3:2. Available at SSRN. https:\/\/ssrn.com\/abstract=2285411.","journal-title":"Researchers World-Journal Arts Sci Commer"},{"key":"18801_CR75","doi-asserted-by":"publisher","first-page":"100676","DOI":"10.1016\/j.tmp.2020.100676","volume":"35","author":"T Aguiar-Quintana","year":"2020","unstructured":"Aguiar-Quintana T, Araujo-Cabrera Y, Park S. The sequential relationships of hotel employees\u2019 perceived justice, commitment, and organizational citizenship behaviour in a high unemployment context. Tour Manag Perspects. 2020;35:100676. https:\/\/doi.org\/10.1016\/j.tmp.2020.100676.","journal-title":"Tour Manag Perspects"},{"key":"18801_CR76","unstructured":"Blau P. Power and exchange in social life. New York: J Wiley & Sons.1964:7\u201313."},{"key":"18801_CR77","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1186\/s43093-020-00027-8","volume":"6","author":"AT Maan","year":"2020","unstructured":"Maan AT, Abid G, Butt TH, Ashfaq F, Ahmed S. Perceived organizational support and job satisfaction: a moderated mediation model of proactive personality and psychological empowerment. Futur Bus J. 2020;6:1\u201312. https:\/\/doi.org\/10.1186\/s43093-020-00027-8.","journal-title":"Futur Bus J"},{"key":"18801_CR78","doi-asserted-by":"publisher","first-page":"48","DOI":"10.1007\/s12144-015-9383-1","volume":"36","author":"M Li","year":"2017","unstructured":"Li M, Wang Z, Gao J, You X. Proactive personality and job satisfaction: the mediating effects of self-efficacy and work engagement in teachers. Curr Psychol. 2017;36:48\u201355. https:\/\/doi.org\/10.1007\/s12144-015-9383-1.","journal-title":"Curr Psychol"},{"key":"18801_CR79","doi-asserted-by":"publisher","first-page":"1063","DOI":"10.1016\/j.paid.2005.09.021","volume":"40","author":"S Harvey","year":"2006","unstructured":"Harvey S, Blouin C, Stout D. Proactive personality as a moderator of outcomes for young workers experiencing conflict at work. Pers Indiv Differ. 2006;40:1063\u201374. https:\/\/doi.org\/10.1016\/j.paid.2005.09.021.","journal-title":"Pers Indiv Differ"},{"key":"18801_CR80","doi-asserted-by":"publisher","first-page":"688","DOI":"10.1080\/00224545.2020.1735985","volume":"160","author":"KM Kacmar","year":"2020","unstructured":"Kacmar KM, Andrews MC, Valle M, Tillman CJ, Clifton C. The interactive effects of role overload and resilience on family-work enrichment and associated outcomes. J Soc Psychol. 2020;160:688\u2013701. https:\/\/doi.org\/10.1080\/00224545.2020.1735985.","journal-title":"J Soc Psychol"},{"key":"18801_CR81","doi-asserted-by":"publisher","first-page":"5515","DOI":"10.1007\/s12144-019-00494-5","volume":"40","author":"H Wang","year":"2021","unstructured":"Wang H, Li Y. Role overload and Chinese nurses\u2019 satisfaction with work-family balance: the role of negative emotions and core self-evaluations. Curr Psychol. 2021;40:5515\u201325. https:\/\/doi.org\/10.1007\/s12144-019-00494-5.","journal-title":"Curr Psychol"},{"key":"18801_CR82","doi-asserted-by":"publisher","first-page":"901","DOI":"10.1111\/jonm.13598","volume":"30","author":"N Zhang","year":"2022","unstructured":"Zhang N, Xu D, Li J, Xu Z. Effects of role overload, work engagement, and perceived organisational support on nurses\u2019 job performance during the COVID-19 pandemic. J Nurs Man. 2022;30:901\u201312. https:\/\/doi.org\/10.1111\/jonm.13598.","journal-title":"J Nurs Man"},{"key":"18801_CR83","doi-asserted-by":"publisher","first-page":"691207","DOI":"10.3389\/fpsyg.2021.691207","volume":"12","author":"WG Tang","year":"2021","unstructured":"Tang WG, Vandenberghe C. Role overload and work performance: the role of psychological strain and leader-member exchange. Front Psychol. 2021;12:691207. https:\/\/doi.org\/10.3389\/fpsyg.2021.691207.","journal-title":"Front Psychol"},{"issue":"3","key":"18801_CR84","doi-asserted-by":"publisher","first-page":"287","DOI":"10.1348\/096317900167038","volume":"73","author":"O Janssen","year":"2000","unstructured":"Janssen O. Job demands, perceptions of effort-reward fairness and innovative work behaviour. J Occup Organ Psychol. 2000;73(3):287\u2013302. https:\/\/doi.org\/10.1348\/096317900167038.","journal-title":"J Occup Organ Psychol"},{"key":"18801_CR85","doi-asserted-by":"publisher","first-page":"e1029689","DOI":"10.1080\/19420889.2015.1029689","volume":"8","author":"LE Chaby","year":"2015","unstructured":"Chaby LE, Sheriff MJ, Hirrlinger AM, Braithwaite VA. Can we understand how developmental stress enhances performance under future threat with the yerkes-Dodson law? Commun Integr Biol. 2015;8:e1029689. https:\/\/doi.org\/10.1080\/19420889.2015.1029689.","journal-title":"Commun Integr Biol"},{"key":"18801_CR86","doi-asserted-by":"publisher","first-page":"104545","DOI":"10.1016\/j.tourman.2022.104545","volume":"92","author":"M Lin","year":"2022","unstructured":"Lin M, Ling Q, Zhang L, Cui X, Zhang Z. The effects of manager role stress on job thriving of both employees and managers through empowering leadership. Tour Man. 2022;92:104545. https:\/\/doi.org\/10.1016\/j.tourman.2022.104545.","journal-title":"Tour Man"}],"container-title":["BMC Public Health"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1186\/s12889-024-18801-6.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1186\/s12889-024-18801-6\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1186\/s12889-024-18801-6.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,5,13]],"date-time":"2024-05-13T09:07:07Z","timestamp":1715591227000},"score":1,"resource":{"primary":{"URL":"https:\/\/bmcpublichealth.biomedcentral.com\/articles\/10.1186\/s12889-024-18801-6"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,5,13]]},"references-count":86,"journal-issue":{"issue":"1","published-online":{"date-parts":[[2024,12]]}},"alternative-id":["18801"],"URL":"https:\/\/doi.org\/10.1186\/s12889-024-18801-6","relation":{},"ISSN":["1471-2458"],"issn-type":[{"value":"1471-2458","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,5,13]]},"assertion":[{"value":"15 December 2023","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"8 May 2024","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"13 May 2024","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}},{"order":1,"name":"Ethics","group":{"name":"EthicsHeading","label":"Declarations"}},{"value":"The Ethics Committee of Sichuan University approved this study, and the reference number is K2021023. All study procedures follow the Helsinki Declaration of 1975, as revised in 2008. Informed consent was obtained from all participants.","order":2,"name":"Ethics","group":{"name":"EthicsHeading","label":"Ethics approval and consent to participate"}},{"value":"Informed consent was obtained from each participant, in which it was emphasized that the confidentiality of each participant would be protected and they had the right to withdraw from the study at any time.","order":3,"name":"Ethics","group":{"name":"EthicsHeading","label":"Consent for publication"}},{"value":"The authors declare no competing interests.","order":4,"name":"Ethics","group":{"name":"EthicsHeading","label":"Competing interests"}}],"article-number":"1294"}}