{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,2]],"date-time":"2026-07-02T23:51:01Z","timestamp":1783036261180,"version":"3.54.6"},"reference-count":39,"publisher":"Springer Science and Business Media LLC","issue":"1","funder":[{"DOI":"10.13039\/501100000280","name":"Alcohol Research UK","doi-asserted-by":"publisher","id":[{"id":"10.13039\/501100000280","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["BMC Health Serv Res"],"published-print":{"date-parts":[[2017,12]]},"DOI":"10.1186\/s12913-017-2091-9","type":"journal-article","created":{"date-parts":[[2017,2,16]],"date-time":"2017-02-16T11:43:34Z","timestamp":1487245414000},"update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":30,"title":["Qualitative exploration of why people repeatedly attend emergency departments for alcohol-related reasons"],"prefix":"10.1186","volume":"17","author":[{"given":"Tom","family":"Parkman","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Joanne","family":"Neale","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Ed","family":"Day","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Colin","family":"Drummond","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2017,2,16]]},"reference":[{"issue":"1","key":"2091_CR1","doi-asserted-by":"crossref","first-page":"42","DOI":"10.1016\/j.annemergmed.2010.01.032","volume":"56","author":"E LaCalle","year":"2010","unstructured":"LaCalle E, Rabin E. Frequent Users of Emergency Departments: The Myths, the Data, and the Policy Implications. Ann Emerg Med. 2010;56(1):42\u20138.","journal-title":"Ann Emerg Med"},{"issue":"4","key":"2091_CR2","doi-asserted-by":"crossref","first-page":"300","DOI":"10.1111\/j.1553-2712.2002.tb01323.x","volume":"9","author":"L Thornquist","year":"2002","unstructured":"Thornquist L, Biros M, Olander R, Sterner S. Health care utilization of chronic inebriates. Acad Emerg Med. 2002;9(4):300\u20138.","journal-title":"Acad Emerg Med"},{"issue":"2","key":"2091_CR3","doi-asserted-by":"crossref","first-page":"47","DOI":"10.1159\/000331016","volume":"18","author":"H Hansagi","year":"2012","unstructured":"Hansagi H, Engdahl B, Romelsjo A. Predictors of Repeated Emergency Department Visits among Persons Treated for Addiction. Eur Addict Res. 2012;18(2):47\u201353.","journal-title":"Eur Addict Res"},{"issue":"6","key":"2091_CR4","doi-asserted-by":"crossref","first-page":"637","DOI":"10.1111\/j.1553-2712.2000.tb02037.x","volume":"7","author":"JH Mandelberg","year":"2000","unstructured":"Mandelberg JH, Kuhn RE, Kohn MA. Epidemiologic analysis of an urban, public emergency department\u2019s frequent users. Acad Emerg Med. 2000;7(6):637\u201346.","journal-title":"Acad Emerg Med"},{"issue":"2","key":"2091_CR5","doi-asserted-by":"crossref","first-page":"155","DOI":"10.1016\/j.ajem.2007.04.021","volume":"26","author":"M Shumway","year":"2008","unstructured":"Shumway M, Boccellari A, O\u2019Brien K, Okin RL. Cost-effectiveness of clinical case management for ED frequent users: results of a randomized trial. Am J Emerg Med. 2008;26(2):155\u201364.","journal-title":"Am J Emerg Med"},{"issue":"3","key":"2091_CR6","doi-asserted-by":"crossref","first-page":"198","DOI":"10.1017\/S1481803500010101","volume":"10","author":"JR Brubacher","year":"2008","unstructured":"Brubacher JR, Mabie A, Ngo M, Abu-Laban RB, Buchanan J, Shenton T, et al. Substance-related problems in patients visiting an urban Canadian emergency department. Canadian Journal of Emergency Medicine. 2008;10(3):198\u2013204.","journal-title":"Canadian Journal of Emergency Medicine"},{"issue":"5","key":"2091_CR7","doi-asserted-by":"crossref","first-page":"659","DOI":"10.1067\/mem.2003.154","volume":"41","author":"GM Curran","year":"2003","unstructured":"Curran GM, Sullivan G, Williams K, Han XT, Collins K, Keys J, et al. Emergency department use of persons with comorbid psychiatric and substance abuse disorders. Ann Emerg Med. 2003;41(5):659\u201367.","journal-title":"Ann Emerg Med"},{"issue":"1","key":"2091_CR8","doi-asserted-by":"crossref","first-page":"28","DOI":"10.15288\/jsad.2007.68.28","volume":"68","author":"EA Fleming","year":"2007","unstructured":"Fleming EA, Gmel G, Bady P, Yersin B, Givel JC, Brown D, et al. At-risk drinking and drug use among patients seeking care in an emergency department. J Stud Alcohol Drugs. 2007;68(1):28\u201335.","journal-title":"J Stud Alcohol Drugs"},{"issue":"4","key":"2091_CR9","first-page":"118","volume":"99","author":"MJ Hannon","year":"2006","unstructured":"Hannon MJ, Luke LC. The burden of alcohol misuse on the emergency department. Ir Med J. 2006;99(4):118\u201320.","journal-title":"Ir Med J"},{"issue":"2","key":"2091_CR10","doi-asserted-by":"crossref","first-page":"118","DOI":"10.1016\/j.annemergmed.2004.08.003","volume":"45","author":"IRH Rockett","year":"2005","unstructured":"Rockett IRH, Putnam SL, Jia HM, Chang CF, Smith GS. Unmet substance abuse treatment need, health services utilization, and cost: A population-based emergency department study. Ann Emerg Med. 2005;45(2):118\u201327.","journal-title":"Ann Emerg Med"},{"issue":"1","key":"2091_CR11","doi-asserted-by":"crossref","first-page":"14","DOI":"10.1111\/j.1553-2712.2000.tb01884.x","volume":"7","author":"PJ Whiteman","year":"2000","unstructured":"Whiteman PJ, Hoffman RS, Goldfrank LR. Alcoholism in the emergency department: An epidemiologic study. Acad Emerg Med. 2000;7(1):14\u201320.","journal-title":"Acad Emerg Med"},{"key":"2091_CR12","doi-asserted-by":"crossref","first-page":"320","DOI":"10.1186\/1471-2458-7-320","volume":"7","author":"G Moore","year":"2007","unstructured":"Moore G, Gerdtz M, Manias E, Hepworth G, Dent A. Socio-demographic and clinical characteristics of re-presentation to an Australian inner-city emergency department: implications for service delivery. BMC Public Health. 2007;7:320.","journal-title":"BMC Public Health"},{"issue":"4","key":"2091_CR13","doi-asserted-by":"crossref","first-page":"307","DOI":"10.1093\/alcalc\/37.4.307","volume":"37","author":"MP Charalambous","year":"2002","unstructured":"Charalambous MP. Alcohol and the accident and emergency department: A current review. Alcohol Alcohol. 2002;37(4):307\u201312.","journal-title":"Alcohol Alcohol"},{"issue":"6","key":"2091_CR14","doi-asserted-by":"crossref","first-page":"332","DOI":"10.1097\/MEJ.0b013e328335623d","volume":"17","author":"A Dent","year":"2010","unstructured":"Dent A, Hunter G, Webster AP. The impact of frequent attenders on a UK emergency department. Eur J Emerg Med. 2010;17(6):332\u20136.","journal-title":"Eur J Emerg Med"},{"issue":"3","key":"2091_CR15","doi-asserted-by":"crossref","first-page":"161","DOI":"10.1016\/S0022-3999(00)00228-2","volume":"50","author":"ERL Williams","year":"2001","unstructured":"Williams ERL, Guthrie E, Mackway-Jones K, James M, Tomenson B, Eastham J, et al. Psychiatric status, somatisation, and health care utilization of frequent attenders at the emergency department - A comparison with routine attenders. J Psychosom Res. 2001;50(3):161\u20137.","journal-title":"J Psychosom Res"},{"issue":"6","key":"2091_CR16","doi-asserted-by":"crossref","first-page":"561","DOI":"10.1067\/mem.2001.111762","volume":"37","author":"H Hansagi","year":"2001","unstructured":"Hansagi H, Olsson M, Sjoberg S, Tomson Y, Goransson S. Frequent use of the hospital emergency department is indicative of high use of other health care services. Ann Emerg Med. 2001;37(6):561\u20137.","journal-title":"Ann Emerg Med"},{"key":"2091_CR17","doi-asserted-by":"crossref","unstructured":"Iacobucci G. Nearly 40% of hospitals missed emergency department waiting time target in last quarter. BMJ. 2013;346:f3618.","DOI":"10.1136\/bmj.f3618"},{"key":"2091_CR18","volume-title":"The Government\u2019s Alcohol Strategy","author":"HM Government","year":"2012","unstructured":"HM Government. The Government\u2019s Alcohol Strategy. London: Home Office; 2012."},{"key":"2091_CR19","doi-asserted-by":"crossref","unstructured":"Iacobucci G. Public health\u2014the frontline cuts begin. BMJ. 2016;352:i272.","DOI":"10.1136\/bmj.i272"},{"key":"2091_CR20","unstructured":"Public Health England. Response to consultation on alcohol indicator published 2013 [cited 8 Apr 2016]. Available from: https:\/\/www.gov.uk\/government\/news\/response-to-consultation-on-alcohol-indicator-published ."},{"key":"2091_CR21","unstructured":"Department of Health. Health Lives, Health people: Improving Outcomes and Supporting Transparency. A Public Health Outcomes Framework for England, 2013\u20132016. London: Department of Health; 2012."},{"key":"2091_CR22","unstructured":"Neale J, Parkman TJ, Day E, Drummond C. Sociodemographic characteristics and stereotyping of people who frequently attend Accident and Emergency departments for alcohol-related reasons: Qualitative study. Drugs: Education Prevention and Policy. in press."},{"key":"2091_CR23","volume-title":"Behavioural Model of Families\u2019 Use of Health Services","author":"RM Andersen","year":"1968","unstructured":"Andersen RM. Behavioural Model of Families\u2019 Use of Health Services. Chicago: Center for Health Administration Studies, University of Chicago; 1968."},{"issue":"3","key":"2091_CR24","doi-asserted-by":"crossref","first-page":"1","DOI":"10.2307\/2137284","volume":"36","author":"RM Andersen","year":"1995","unstructured":"Andersen RM. Revisiting the Behavioral Model and Access to Medical Care: Does It Matter? J Health Soc Behav. 1995;36(3):1\u201310.","journal-title":"J Health Soc Behav"},{"issue":"1","key":"2091_CR25","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1080\/23311908.2015.1038894","volume":"2","author":"K Petrovic","year":"2015","unstructured":"Petrovic K, Blank TO. The Andersen\u2013Newman Behavioral Model of Health Service Use as a conceptual basis for understanding patient behavior within the patient\u2013physician dyad: The influence of trust on adherence to statins in older people living with HIV and cardiovascular disease. Cogent Psychol. 2015;2(1):1\u20139.","journal-title":"Cogent Psychol"},{"key":"2091_CR26","first-page":"1","volume":"9","author":"B Babitsch","year":"2012","unstructured":"Babitsch B, Gohl D. Lengerke v. Re-visiting Andersen\u2019s Behavioral Model of Health Services Use: a systematic review of studies from 1998\u20132011. GMS Psychosocial Medicine. 2012;9:1\u201315.","journal-title":"GMS Psychosocial Medicine"},{"issue":"2","key":"2091_CR27","first-page":"148","volume":"20","author":"TZ Insaf","year":"2010","unstructured":"Insaf TZ, Jurkowski JM, Alomar L. Sociocultural factors infuencing delay in seeking routine health care among Latinas: A community-based participatory study. Ethn Dis. 2010;20(2):148\u201354.","journal-title":"Ethn Dis"},{"issue":"2","key":"2091_CR28","doi-asserted-by":"crossref","first-page":"176","DOI":"10.1007\/BF03404367","volume":"101","author":"S Surood","year":"2010","unstructured":"Surood S, Lai DWL. Impact of Culture on Use of Western Health Services by Older South Asian Canadians. Can J Public Health-Revue Canadienne De Sante Publique. 2010;101(2):176\u201380.","journal-title":"Can J Public Health-Revue Canadienne De Sante Publique"},{"key":"2091_CR29","volume-title":"Data Dictionary A-Z","author":"Information Services Division Scotland","year":"2014","unstructured":"Information Services Division Scotland. Data Dictionary A-Z. Edinburgh: Information and Services Division, NHS National Services Scotland; 2014."},{"issue":"2","key":"2091_CR30","doi-asserted-by":"crossref","first-page":"145","DOI":"10.1111\/j.1360-0443.1983.tb05502.x","volume":"78","author":"T Stockwell","year":"1983","unstructured":"Stockwell T, Murphy D, Hodgson R. The Severity of Alcohol Dependence Questionnaire: Its Use, Reliability and Validity. Br J Addict. 1983;78(2):145\u201355.","journal-title":"Br J Addict"},{"issue":"6","key":"2091_CR31","doi-asserted-by":"crossref","first-page":"1096","DOI":"10.1111\/add.13314","volume":"111","author":"J Neale","year":"2016","unstructured":"Neale J. Iterative Categoristaion (IC): A systematic technique for analysing qualitative data. Addiction. 2016;111(6):1096\u2013106.","journal-title":"Addiction"},{"key":"2091_CR32","volume-title":"SPSS Statistics for Windows, Version 23","author":"SPSS Inc","year":"2013","unstructured":"SPSS Inc. SPSS Statistics for Windows, Version 23. Chicago: SPSS, Inc.; 2013."},{"issue":"1","key":"2091_CR33","doi-asserted-by":"crossref","first-page":"95","DOI":"10.2307\/3349613","volume":"51","author":"RM Andersen","year":"1973","unstructured":"Andersen RM, Newman JF. Societal and individual determinants of medical care utilization in the United States. Milbank Mem Fund Q Health Soc. 1973;51(1):95\u2013124.","journal-title":"Milbank Mem Fund Q Health Soc"},{"key":"2091_CR34","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1016\/j.drugalcdep.2013.02.018","volume":"131","author":"LC Boekel van","year":"2013","unstructured":"van Boekel LC, Brouwers EP, Weeghal J, Garretsen HFL. Stigma amongst health professionals towards patients with substance use disorders and its consequences for healthcare delivery: A systematic review. Drug Alcohol Depend. 2013;131:23\u201335.","journal-title":"Drug Alcohol Depend"},{"key":"2091_CR35","doi-asserted-by":"crossref","first-page":"90","DOI":"10.1111\/1467-9566.ep11006793","volume":"1","author":"R Jeffrey","year":"1979","unstructured":"Jeffrey R. Normal rubbish: Deviant patients in casualty departments. Sociol Health Illn. 1979;1:90\u2013107.","journal-title":"Sociol Health Illn"},{"key":"2091_CR36","volume-title":"Review of the effectiveness of treatment for alcohol problems","author":"D Raistrick","year":"2006","unstructured":"Raistrick D, Heather N, Godfrey C. Review of the effectiveness of treatment for alcohol problems. London: National Treatment Agency for Substance Misuse; 2006."},{"key":"2091_CR37","volume-title":"Human Geography: A Short Introduction","author":"JR Short","year":"2014","unstructured":"Short JR. Human Geography: A Short Introduction. Oxford: Oxford University Press; 2014."},{"key":"2091_CR38","doi-asserted-by":"crossref","unstructured":"Drummond C, Oyefoso A, Phillips T, Cheeta S, DeLuca P, Perryman K, et al. Alcohol Needs Assessment Research Project (ANARP): The 2004 National Alcohol Needs Assessment for England. London: Department of Health; 2005.","DOI":"10.1037\/e624392007-001"},{"issue":"4","key":"2091_CR39","doi-asserted-by":"crossref","first-page":"451","DOI":"10.1093\/alcalc\/agn025","volume":"43","author":"F Passetti","year":"2008","unstructured":"Passetti F, Jones G, Chawla K, Bolland B, Drummond C. Pilot study of assertive community treatment methods to engage alcohol-dependent individuals. Alcohol Alcohol. 2008;43(4):451\u20135.","journal-title":"Alcohol Alcohol"}],"container-title":["BMC Health Services Research"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1186\/s12913-017-2091-9.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,7,24]],"date-time":"2022-07-24T07:41:54Z","timestamp":1658648514000},"score":1,"resource":{"primary":{"URL":"http:\/\/bmchealthservres.biomedcentral.com\/articles\/10.1186\/s12913-017-2091-9"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,2,16]]},"references-count":39,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2017,12]]}},"alternative-id":["2091"],"URL":"https:\/\/doi.org\/10.1186\/s12913-017-2091-9","relation":{},"ISSN":["1472-6963"],"issn-type":[{"value":"1472-6963","type":"electronic"}],"subject":[],"published":{"date-parts":[[2017,2,16]]},"article-number":"140"}}