{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,1]],"date-time":"2026-10-01T07:01:11Z","timestamp":1790838071118,"version":"4.1.0"},"reference-count":13,"publisher":"Springer Science and Business Media LLC","issue":"1","license":[{"start":{"date-parts":[[2026,1,19]],"date-time":"2026-01-19T00:00:00Z","timestamp":1768780800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"},{"start":{"date-parts":[[2026,1,22]],"date-time":"2026-01-22T00:00:00Z","timestamp":1769040000000},"content-version":"vor","delay-in-days":3,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"}],"funder":[{"name":"Manipal Academy of Higher Education, Manipal"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["BMC Health Serv Res"],"abstract":"<jats:title>Abstract<\/jats:title>\n                  <jats:sec>\n                    <jats:title>Background<\/jats:title>\n                    <jats:p>The Government of India recognizes the utilization of uniform information, communication, and technology (ICTs) applications which can improve understanding of the nation\u2019s expanding health demands and rising non-communicable disease (NCD) burden. One such intervention is the development of the \u201cNational NCD Portal\u201d was to aid healthcare providers in Population-Based Screening (PBS) initiative for common NCDs (diabetes, hypertension, cancers of the oral cavity, breast, and cervix) above 30 years of age. When such digital tools are introduced in healthcare, it is critical to understand users\u2019 perspectives and experiences to further facilitate the increased integration of uniform ICTs into healthcare.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Materials and methods<\/jats:title>\n                    <jats:p>The study exhibits a qualitative exploratory design that involves a thematic analysis of 19 in-depth interviews of users (5 Accredited Social Health Activists, 4 Auxiliary Nurse Midwives, 5 Community Health Officers, and 5 Medical Officers) from 5 different taluks of the district selected by purposive sampling.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>The users highly appreciated the user-friendly aspects of the portal, noting its positive impact on non-communicable disease management through enhanced accessibility of patient data to deliver better patient care. The key barriers were heavy workload, digital incompetence, and lack of accountability. The suggestions for the optimal utilization were the recruitment of a dedicated data entry operator and better accountability in addressing users\u2019 needs.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusion<\/jats:title>\n                    <jats:p>The National NCD portal has shown a change in enhancing the management of NCDs through better data management and accessibility. Addressing technical reliability, enhancing support systems, and ensuring adequate staffing are essential steps to optimize the portal\u2019s functionality. The study results recommend future evaluations in various settings to understand the long-term impact of the portal or any digital health interventions.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1186\/s12913-026-14008-0","type":"journal-article","created":{"date-parts":[[2026,1,19]],"date-time":"2026-01-19T16:22:46Z","timestamp":1768839766000},"update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["A qualitative study on users\u2019 perspective on the functioning of the National Non-Communicable disease portal in Dakshina Kannada district, Karnataka"],"prefix":"10.1186","volume":"26","author":[{"given":"N. S.","family":"Smrithi","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Kumar","family":"Sumit","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sabah Mohd","family":"Zubair","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2026,1,19]]},"reference":[{"key":"14008_CR1","unstructured":"World Health Organization: WHO. Noncommunicable diseases [Internet]. 2023. Available from: https:\/\/www.who.int\/news-room\/factsheets\/detail\/noncommunicable-diseases"},{"key":"14008_CR2","unstructured":"Working Group on Digital Health. The promise of digital health: Addressing non-communicable diseases to accelerate universal health coverage in LMICs [Internet]. 2018. Available from:https:\/\/www.novartisfoundation.org\/sites\/novartisfoundation_org\/files\/2020-11\/2018-the-promise-of-digital-health-full-report.pdf"},{"key":"14008_CR3","unstructured":"NCD_pogramme[Internet]Availablefrom. https:\/\/ncd.nhp.gov.in\/ncdlandingassets\/aboutus.html"},{"key":"14008_CR4","unstructured":"Nadda.JP.Message[Internet].Availablefrom:https:\/\/main.mohfw.gov.in\/sites\/default\/files\/Operational%20Guidelines%20on%20Prevention%2C%20Screening%20and%20Control%20of%20Common%20NCDs_1.pdf"},{"key":"14008_CR5","unstructured":"Yasmeen A. Non-communicable diseases burden on a steady rise in people aged above 30 in Karnataka, shows data [Internet]. The Hindu. 2023. Available from: https:\/\/www.thehindu.com\/news\/national\/karnataka\/non-communicable-diseases-burden-on-a-steady-rise-in-people-aged-above-30-in-karnataka-shows-data\/article67384619.ece"},{"key":"14008_CR6","unstructured":"ASHAs. - in a digital avatar - Impact stories - Tata Trusts [Internet]. Tata Trusts. Available from: https:\/\/www.tatatrusts.org\/our-stories\/article\/ashas-in-a-digital-avatar"},{"key":"14008_CR7","doi-asserted-by":"crossref","unstructured":"Shilpa DM, Naik PR, Shewade HD, Sudarshan H. Assessing the implementation of a mobile App-based electronic health record: a mixed-method study from South India. J Educ Health Promot [Internet]. 2020;9(1):102. Available from: https:\/\/pubmed.ncbi.nlm.nih.gov\/32509910\/","DOI":"10.4103\/jehp.jehp_749_19"},{"key":"14008_CR8","doi-asserted-by":"crossref","unstructured":"Xiong S, Lu H, Peoples N, Duman EK, Najarro A, Ni Z, et al. Digital health interventions for non-communicable disease management in primary health care in low-and middle-income countries. Npj Digital Medicine [Internet]. 2023;6(1). Available from: https:\/\/pubmed.ncbi.nlm.nih.gov\/36725977\/","DOI":"10.1038\/s41746-023-00764-4"},{"key":"14008_CR9","doi-asserted-by":"publisher","unstructured":"Aizaz M, Khan F, Ali B, Ahmad S, Naseem K, Mishra S, et al. Significance of Digital Health Technologies (DHTs) to manage communicable and non-communicable diseases in Low and Middle-Income Countries (LMICs). Health Technol [Internet]. 2023;13(6):883\u201392. Available from: https:\/\/doi.org\/10.1007\/s12553-023-00792-w","DOI":"10.1007\/s12553-023-00792-w"},{"key":"14008_CR10","doi-asserted-by":"crossref","unstructured":"Jakob R, Harperink S, Rudolf AM, Fleisch E, Haug S, Mair JL, et al. Factors Influencing adherence to MHealth Apps for Prevention or Management of Noncommunicable Diseases: Systematic review. JMIR J Med Internet Res [Internet]. 2022;24(5):e35371. Available from: https:\/\/pubmed.ncbi.nlm.nih.gov\/35612886\/","DOI":"10.2196\/35371"},{"key":"14008_CR11","doi-asserted-by":"publisher","unstructured":"Pati MK, Swaroop N, Kar A, Aggarwal P, Jayanna K, Van Damme W. A narrative review of gaps in the provision of integrated care for noncommunicable diseases in India. Public Health Rev [Internet]. 2020;41(1). Available from: https:\/\/doi.org\/10.1186\/s40985-020-00128-3","DOI":"10.1186\/s40985-020-00128-3"},{"key":"14008_CR12","unstructured":"Dakshina Kannada District. Government of Karnataka Welcome to the Gateway of Karnataka India [Internet]. [cited 2023 Sep 13]. Available from: https:\/\/dk.nic.in\/"},{"key":"14008_CR13","doi-asserted-by":"publisher","unstructured":"Braun V, Clarke V. Using thematic analysis in psychology. Qual Res Psychol [Internet].2006Jan1;3(2):77\u2013101.Available from: https:\/\/doi.org\/10.1191\/1478088706qp063oa","DOI":"10.1191\/1478088706qp063oa"}],"container-title":["BMC Health Services Research"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/article\/10.1186\/s12913-026-14008-0","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1186\/s12913-026-14008-0.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1186\/s12913-026-14008-0.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,6,16]],"date-time":"2026-06-16T16:48:49Z","timestamp":1781628529000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1186\/s12913-026-14008-0"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,1,19]]},"references-count":13,"journal-issue":{"issue":"1","published-online":{"date-parts":[[2026,12]]}},"alternative-id":["14008"],"URL":"https:\/\/doi.org\/10.1186\/s12913-026-14008-0","relation":{},"ISSN":["1472-6963"],"issn-type":[{"value":"1472-6963","type":"electronic"}],"subject":[],"published":{"date-parts":[[2026,1,19]]},"assertion":[{"value":"9 January 2025","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"5 January 2026","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"19 January 2026","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}},{"order":1,"name":"Ethics","group":{"name":"EthicsHeading","label":"Declarations"}},{"value":"This study was approved by Institutional Ethical Committee- Kasturba Medical College-Kasturba Hospital Institutional Ethical Committee (Reference number- IEC2\/675\/2023. Participants provided informed consent. All research was performed in accordance with relevant regulations, including the Declaration of Helsinki.","order":2,"name":"Ethics","group":{"name":"EthicsHeading","label":"Ethics approval and consent to participate"}},{"value":"Not applicable.","order":3,"name":"Ethics","group":{"name":"EthicsHeading","label":"Consent for publication"}},{"value":"The ethical approval was obtained from the Institutional Ethical Committee- Kasturba Medical College-Kasturba Hospital Institutional Ethical Committee (Reference number- IEC2\/675\/2023). All the participants involved in the study were well explained about the study objective and their written consent was obtained before every interview.","order":4,"name":"Ethics","group":{"name":"EthicsHeading","label":"Human ethics and consent to participate declarations"}},{"value":"The authors declare no competing interests.","order":5,"name":"Ethics","group":{"name":"EthicsHeading","label":"Competing interests"}}],"article-number":"104"}}