{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,28]],"date-time":"2026-07-28T03:19:47Z","timestamp":1785208787859,"version":"3.55.0"},"reference-count":58,"publisher":"Informa UK Limited","issue":"2","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["International Journal of Human-Computer Interaction"],"published-print":{"date-parts":[[2003,10]]},"DOI":"10.1207\/s15327590ijhc1602_04","type":"journal-article","created":{"date-parts":[[2004,1,14]],"date-time":"2004-01-14T14:31:20Z","timestamp":1074090680000},"page":"185-210","source":"Crossref","is-referenced-by-count":412,"title":["Electronic Survey Methodology: A Case Study in Reaching Hard-to-Involve Internet Users"],"prefix":"10.1080","volume":"16","author":[{"given":"Dorine","family":"Andrews","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Blair","family":"Nonnecke","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jennifer","family":"Preece","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"301","reference":[{"key":"p_1_78","doi-asserted-by":"crossref","unstructured":"Andrews, D., Preece, J. & Turoff, M. (2001, January). A conceptual framework for demographic groups resistant to online community interaction. Paper presented at the HICSS 2001 Conference, Honolulu, HI.","DOI":"10.1109\/HICSS.2001.927044"},{"issue":"2","key":"p_2_79","first-page":"31","volume":"8","author":"Bachmann D.","year":"1996","journal-title":"Marketing Research"},{"key":"p_3_80","doi-asserted-by":"crossref","first-page":"339","DOI":"10.3758\/BF03207804","volume":"32","author":"Birnbaum M. H.","year":"2000","journal-title":"Instruments and Computers"},{"key":"p_4_81","unstructured":"Brosnjak, M. & Tuten, T. (2001). Classifying response behavior in web-based surveys. Journal of Computer Mediated Communication, 6(1).Retrieved August 10, 2001, from http:\/\/www.ascusc.org\/jcmc\/vol6\/issue3\/bosnjak.html"},{"key":"p_5_82","doi-asserted-by":"crossref","first-page":"131","DOI":"10.1177\/026540758900600201","volume":"6","author":"Burgoon J. K.","year":"1989","journal-title":"Journal of Social and Personal Relationships"},{"key":"p_6_83","doi-asserted-by":"crossref","first-page":"421","DOI":"10.1177\/089443939901700402","volume":"17","author":"Cho H.","year":"1999","journal-title":"Social Science Computer Review"},{"key":"p_7_84","unstructured":"ComScore. (2001, January 16). ComScore networks study reveals inaccuracies in consumers' ability to accurately recall their on-line buying behavior and offers new solution.Retrieved September 17, 2002, from http:\/\/www.comscore.com\/news\/pr_comscore_study.htm"},{"issue":"2","key":"p_8_85","doi-asserted-by":"crossref","first-page":"14","DOI":"10.5153\/sro.73","volume":"2","author":"Coomber R.","year":"1997","journal-title":"Sociological Research Online"},{"key":"p_9_86","doi-asserted-by":"publisher","DOI":"10.1086\/318641"},{"key":"p_10_87","doi-asserted-by":"publisher","DOI":"10.1086\/322199"},{"key":"p_11_88","doi-asserted-by":"crossref","unstructured":"Crawford, S., Couper, M. & Lamias, M. (2001). Web surveys: Perceptions of burden. Social Science Computer Review (Nonnecke, 2000), 19(2), 146-162.","DOI":"10.1177\/089443930101900202"},{"key":"p_12_89","unstructured":"Creative Research Systems. (2001). Sample size calculator.Retrieved September 17, 2002, from http:\/\/www.surveysystem.com\/sscalc.htm"},{"key":"p_13_90","unstructured":"Dillman, D. A. (2000.) Mail and web-based survey: The tailored design method. New York: Wiley."},{"key":"p_14_91","unstructured":"Dillman, D., Totora, R. D., Conradt, J. & Bowker, D. (1998, November). Influence of plain versus fancy design on response rates for web-based surveys. Paper presented at the annual meeting of the American Statistical Association, Dallas, TX."},{"key":"p_15_92","unstructured":"Frick, A., Bachtinger, M. T. & Reips, U.D. (1999). Financial incentives, personal information and drop-out rates in online studies.Current Internet Science. Retrieved August 22, 2003, from http:\/\/www.dgof.de\/tband99\/pdfs\/i_p\/knapdf"},{"key":"p_16_93","unstructured":"Jones, S. (1999). Doing Internet research. Thousand Oaks, CA: Sage."},{"issue":"3","key":"p_17_94","first-page":"77","volume":"1","author":"Kehoe C. M.","year":"1996","journal-title":"The World Wide Web Journal"},{"key":"p_18_95","unstructured":"Kehoe, C. M., Pitkow, J. E. & Morton, K. (1997). Eighth www user survey.Retrieved September 17, 2002, from http:\/\/www.gvu.gatech.edu\/user_surveys\/survey-1997-10"},{"key":"p_19_96","doi-asserted-by":"publisher","DOI":"10.1086\/268992"},{"key":"p_20_97","unstructured":"Knapp, F. & Heidingsfelder, M. (1999). Drop out analysis: The effect of research design.Current Internet Science. Retrieved August 22, 2003, from http:\/\/www.dgof.de\/tband99\/pdfs\/i_p\/knapp.pdf"},{"key":"p_21_98","doi-asserted-by":"publisher","DOI":"10.1146\/annurev.psych.50.1.537"},{"issue":"4","key":"p_22_99","first-page":"63","volume":"39","author":"Lazar J.","year":"1999","journal-title":"Journal of Computer Information Systems"},{"key":"p_23_100","first-page":"255","volume":"10","author":"Loke S. D.","year":"1995","journal-title":"Journal of Social Behavior and Personality"},{"key":"p_24_101","unstructured":"McCoy, S. & Marks, P. V., Jr. (2001, August). Using electronic surveys to collect data: Experiences from the field. Paper presented at the AMCIS conference, Boston, MA."},{"key":"p_25_102","first-page":"429","volume":"17","author":"Mehta R.","year":"1995","journal-title":"Journal of the Market Research Society"},{"key":"p_26_103","unstructured":"Neustadl, A. & Robinson, J. (2002, September) Social contact differences among internet users and nonusers in the general social survey. IT & Society, 1(1).Retrieved September 17, 2002, from http:\/\/www.stanford.edu\/group\/siqss\/itandsociety\/Vol01-1-A06-Neustadtl-Robinson.pdf"},{"key":"p_27_104","unstructured":"Nielsen, J. (2000). Designing web usability. Indianapolis, IN: New Riders."},{"key":"p_28_105","unstructured":"Nonnecke, B. (2000). Lurkers in email-based discussion lists. Unpublished dissertation, South Bank University, London."},{"key":"p_29_106","doi-asserted-by":"crossref","unstructured":"Nonnecke, B. & Preece, J. (2000, April). Lurker demographics: Counting the silent. Paper presented at the CHI 2000 Conference on Human Factors in Computing Systems, The Hague, Holland.","DOI":"10.1145\/332040.332409"},{"key":"p_30_107","doi-asserted-by":"publisher","DOI":"10.1080\/01449290010021764"},{"key":"p_31_108","unstructured":"NUA. (2001). Women now outnumber men on the internet.Retrieved September 17, 2002, from http:\/\/www.nua.ie\/surveys\/index.cgi?f=VS&art_id=905356873&rel=true"},{"key":"p_32_109","unstructured":"Oppenheim, A. N. (1992). Questionnaire design, interviewing and attitude measurement. New York: Pinter Publishers."},{"key":"p_33_110","doi-asserted-by":"publisher","DOI":"10.1207\/S15328015TLM1202_4"},{"key":"p_34_111","doi-asserted-by":"crossref","first-page":"41","DOI":"10.1177\/082585970101700107","volume":"17","author":"Pereira J.","year":"2001","journal-title":"Journal of Palliative Care"},{"key":"p_35_112","unstructured":"Preece, J., Rogers, Y. & Sharp, S. (2002). Interaction design: Beyond human-computer interaction. New York: Wiley."},{"key":"p_36_113","unstructured":"Robson, C. (1993). Real world research. Oxford, England: Blackwell."},{"key":"p_37_114","doi-asserted-by":"crossref","unstructured":"Rogers, E. (1987, February). Progress, problems and prospects for network research: Investigating relationships in the age of electronic communication technologies. Paper presented at the Sunbelt Social Networks Conference, Clearwater Beach, FL.","DOI":"10.1016\/0378-8733(87)90001-3"},{"key":"p_38_115","doi-asserted-by":"publisher","DOI":"10.1086\/297851"},{"key":"p_39_116","first-page":"307","volume":"4","author":"Schillewaert N.","year":"1998","journal-title":"Journal of the Market Research Society"},{"key":"p_40_117","doi-asserted-by":"publisher","DOI":"10.1037\/\/0003-066X.54.2.93"},{"key":"p_41_118","unstructured":"Schwarz, N. & Sudman, S. (1996). Answering questions: Methodology for determining cognitive and communicative processes in survey research. San Francisco: Jossey-Bass."},{"key":"p_42_119","doi-asserted-by":"crossref","unstructured":"Sheehan, K. B. (2001). E-mail survey response rates: A review. Journal of Computer Mediated Communication, 6(2).Retrieved August 23, 2003, from http:\/\/www.ascuse.org\/jcmc\/vol6\/issue2\/sheehan.html","DOI":"10.1111\/j.1083-6101.2001.tb00117.x"},{"key":"p_43_120","doi-asserted-by":"crossref","unstructured":"Sheehan, K. B. & Hoy, M. B. (1999). Using e-mail to survey internet users in the United States: Methodology and assessment. Journal of Computer Mediated Communication, 4(3).Retrieved August 23, 2003, from http:\/\/www.ascuse.org\/jcmc\/vol4\/issue3\/sheehan.html","DOI":"10.1111\/j.1083-6101.1999.tb00101.x"},{"issue":"4","key":"p_44_121","first-page":"45","volume":"39","author":"Sheehan K. B.","year":"1999","journal-title":"Journal of Advertising Research"},{"key":"p_45_122","unstructured":"Shniederman, B. (1998). Designing the user interface: Strategies for effective human-computer interaction. Reading, MA: Addision-Wesley."},{"key":"p_46_123","unstructured":"Slaughter, L., Norman, K. L. & Shneiderman, B. (1995, March). Assessing users' subjective satisfaction with the information system for youth services (ISYS). Paper presented at the VA Tech Proceedings of Third Annual Mid-Atlantic Human Factors Conference, Blacksburg, VA."},{"key":"p_47_124","doi-asserted-by":"crossref","unstructured":"Smith, C. B. (1997). Casting the net: Surveying an internet population. Journal of Computer Mediated Communication.Retrieved August 23, 2003, from http:\/\/www.ascuse.org\/jcmc\/vol3\/issue1\/smith.html","DOI":"10.1111\/j.1083-6101.1997.tb00064.x"},{"key":"p_48_125","unstructured":"Sohn, C. (2001). Validity of web-based survey in IS related research as an alternate to mail survey. Paper presented at the Seventh Americas Conference on Information Systems, Boston, MA."},{"key":"p_49_126","doi-asserted-by":"crossref","first-page":"709","DOI":"10.1111\/j.1744-6570.1998.tb00259.x","volume":"51","author":"Stanton J. M.","year":"1998","journal-title":"Personnel Psychology"},{"issue":"1","key":"p_50_127","doi-asserted-by":"crossref","first-page":"51","DOI":"10.1177\/147078530004200104","volume":"42","author":"Taylor H.","year":"2000","journal-title":"International Journal of Market Research"},{"issue":"4","key":"p_51_128","first-page":"17","volume":"11","author":"Tuten T. L.","year":"2000","journal-title":"Marketing Research"},{"key":"p_52_129","doi-asserted-by":"publisher","DOI":"10.1086\/269315"},{"key":"p_53_130","doi-asserted-by":"crossref","unstructured":"Watt, J. H. (1999). Internet systems for evaluation research. In G. Gay & T. L. Bennington (Eds.), Information technologies in evaluation: Social, moral epistemological and practical implications (pp. 23-44). San Francisco: Josey-Bass.","DOI":"10.1002\/ev.1151"},{"issue":"3","key":"p_54_131","first-page":"19","volume":"10","author":"Weible R.","year":"1998","journal-title":"Marketing Research"},{"key":"p_55_132","doi-asserted-by":"crossref","unstructured":"Witmer, D. F., Colman, R. W. & Katzman, S. L. (1999). From paper-and-pencil to screen-and-keyboard. In S. Jones (Ed.), Doing internet research: Critical issues and methods for examining the net (pp. 145-162). Thousand Oaks, CA: Sage.","DOI":"10.4135\/9781452231471.n7"},{"key":"p_56_133","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1177\/089443930001800207","volume":"18","author":"Witte J. C.","year":"2000","journal-title":"Social Science Computer Review"},{"key":"p_57_134","doi-asserted-by":"crossref","unstructured":"Yun, G. W. & Trumbo, C. W. (2000). Comparative response to a survey executed by post, e-mail, & web form. Journal of Computer Mediated Communication, 6(1).Retrieved August 23, 2003, from http:\/\/www.ascuse.org\/jcmc\/vol6\/issue1\/yun.html","DOI":"10.1111\/j.1083-6101.2000.tb00112.x"},{"key":"p_58_135","doi-asserted-by":"publisher","DOI":"10.1002\/(SICI)1097-4571(2000)51:1<57::AID-ASI9>3.0.CO;2-W"}],"container-title":["International Journal of Human-Computer Interaction"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.tandfonline.com\/doi\/pdf\/10.1207\/S15327590IJHC1602_04","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,3,28]],"date-time":"2020-03-28T23:14:08Z","timestamp":1585437248000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.tandfonline.com\/doi\/abs\/10.1207\/S15327590IJHC1602_04"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2003,10]]},"references-count":58,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2003,10]]}},"alternative-id":["10.1207\/S15327590IJHC1602_04"],"URL":"https:\/\/doi.org\/10.1207\/s15327590ijhc1602_04","relation":{},"ISSN":["1044-7318","1532-7590"],"issn-type":[{"value":"1044-7318","type":"print"},{"value":"1532-7590","type":"electronic"}],"subject":[],"published":{"date-parts":[[2003,10]]}}}