{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,8,6]],"date-time":"2024-08-06T11:28:48Z","timestamp":1722943728585},"reference-count":25,"publisher":"Engineering and Technology Publishing","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["jcm"],"published-print":{"date-parts":[[2019]]},"DOI":"10.12720\/jcm.14.10.884-891","type":"journal-article","created":{"date-parts":[[2019,12,31]],"date-time":"2019-12-31T03:31:16Z","timestamp":1577763076000},"page":"884-891","source":"Crossref","is-referenced-by-count":1,"title":["The IT Infrastructure\u2019s Industrialization and Mastering"],"prefix":"10.12720","author":[{"name":"National Institute of Posts and Telecommunication, INPT, Madinat Al Irfane, Rabat, Morocco","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Z.","family":"Bakraouy","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"W.","family":"Abbass","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"A.","family":"Baina","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"M.","family":"Bellafkih","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"4977","published-online":{"date-parts":[[2019]]},"reference":[{"key":"ref0","doi-asserted-by":"publisher","unstructured":"[1] M. D\u00edaz, C.Mart\u00edn, and B. Rubio, \"State-of-the-art, challenges, and open issues in the integration of Internet of things and cloud computing,\" Journal of Network and Computer Applications, vol. 67, pp. 99-117, 2016","DOI":"10.1016\/j.jnca.2016.01.010"},{"key":"ref1","doi-asserted-by":"publisher","unstructured":"[2] Z. Bakraouy, A. Baina, and M. Bellafkih, \"System multi agents for automatic negotiation of SLA in cloud computing,\" in Proc. Innovations in Bio-Inspired Computing and Applications (IBICA) Advances in Intelligent Systems and Computing, Morocco, 2017, pp. 234-244.","DOI":"10.1007\/978-3-319-76354-5_21"},{"key":"ref2","doi-asserted-by":"publisher","unstructured":"[3] Z. Bakraouy, A. Baina, and M. Bellafkih, \"Autonomous SLAs negotiation based on Agreement-Broker: Services availability,\" in Proc. 5TH Edition International IEEE Congress on Information Science and Technology (CIST), Morocco, 2018, pp. 48-53.","DOI":"10.1109\/CIST.2018.8596656"},{"key":"ref3","doi-asserted-by":"publisher","unstructured":"[4] Z. Bakraouy, A. Baina, and M. Bellafkih, \"Availability of web services based on autonomous classification and negotiation of SLAs,\" in Proc. 6th International Conference on Multimedia Computing and Systems (ICMCS), Morocco, 2018, pp. 1-6.","DOI":"10.1109\/ICMCS.2018.8525913"},{"key":"ref4","doi-asserted-by":"publisher","unstructured":"[5] A. Botta, W. Donato, V. Persico, and A. Pescap\u00e9, \"Integration of cloud computing and internet of things: A survey,\" Future Generation Computer Systems, vol. 56, pp. 684-700, March 2016","DOI":"10.1016\/j.future.2015.09.021"},{"key":"ref5","doi-asserted-by":"publisher","unstructured":"[6] W. Abbass, A. Baina, and M. Bellafkih, \"Survey on information system security risk management alignment,\" in Proc. International Conference on Information Technology for Organizations Development, Morocco, 2016, pp. 1-6.","DOI":"10.1109\/IT4OD.2016.7479260"},{"key":"ref6","doi-asserted-by":"publisher","unstructured":"[7] K. Aziz, D. Zaidouni, and M. Bellafkih, \"Real-time data analysis using spark and hadoop,\" in Proc. 4th International Conference on Optimization and Applications (ICOA), Morocco, 2018, pp. 1-6.","DOI":"10.1109\/ICOA.2018.8370593"},{"key":"ref7","doi-asserted-by":"publisher","unstructured":"[8] S. Garg and A. Misra, \"Automation of incident management processes and benefits of hosting servers on cloud,\" in Proc. IEEE International Conference on Current Trends in Computer, Electrical, Electronics and Communication (ICCTCEEC), Mysore, India, September 2017, pp. 1-6.","DOI":"10.1109\/CTCEEC.2017.8455112"},{"key":"ref8","doi-asserted-by":"publisher","unstructured":"[9] Z. Bakraouy, W. Abbass, A. Baina, and M. Bellafkih, \"MAS for services availability in cloud of things network: Monitoring and reactivity,\" in Proc. 12th International Conference ON Intelligent Systems: Theories And Applications (SITA), Morocco, 2018 (Under Publication)","DOI":"10.1145\/3289402.3289510"},{"key":"ref9","doi-asserted-by":"publisher","unstructured":"[10] A. Q. Gill and E. Chew, \"Configuration information system architecture: Insights from applied action design research,\" Information & Management in Press, Corrected Proof, 2018","DOI":"10.1016\/j.im.2018.09.011"},{"key":"ref10","doi-asserted-by":"publisher","unstructured":"[11] W. Abbass, A. Baina, and M. Bellafkih, \"Improvement of information system security risk management,\" in Proc. 4th IEEE International Colloquium on Information Science and Technology, Morocco, 2016, pp. 182-187.","DOI":"10.1109\/CIST.2016.7805039"},{"key":"ref11","doi-asserted-by":"publisher","unstructured":"[12] R. Baskerville, P. Spagnoletti, and J. Kim, \"Incident-centered information security: Managing a strategic balance between prevention and response,\" Information & Management, vol. 51, no. 1, pp. 138-151, 2014.","DOI":"10.1016\/j.im.2013.11.004"},{"key":"ref12","doi-asserted-by":"publisher","unstructured":"[13] W. Abbass, Z. Bakraouy, A. Baina, and M. Bellafkih, \"Classifying IoT security risks using deep learning algorithms,\" in Proc. 6th International Conference on Wireless Networks and Mobile Communications, Morocco, 2018, pp. 1-6.","DOI":"10.1109\/WINCOM.2018.8629709"},{"key":"ref13","unstructured":"[14] J. Quesnel, \"Comprendre ITIL 2011: Normes Et Meilleures Pratiques Pour Evoluer Vers Iso 20000,\" \u00c9ditions ENI, 2012"},{"key":"ref14","doi-asserted-by":"publisher","unstructured":"[15] R. Gupta, K. H. Prasad, and M. Mohania, \"Automating ITSM incident management process,\" in Proc. 5th Int. Conf. Auton. Comput., 2008, pp. 141-150.","DOI":"10.1109\/ICAC.2008.22"},{"key":"ref15","doi-asserted-by":"publisher","unstructured":"[16] J. Aguiar, R. Pereira, J. B. Vasconcelos, and I. Bianchi, \"An overlapless incident management maturity model for multi-framework assessment (ITIL, COBIT, CMMI-SVC),\" Interdisciplinary Journal of Information Knowledge and Management, vol. 13, pp. 137-163, 2018.","DOI":"10.28945\/4083"},{"key":"ref16","doi-asserted-by":"publisher","unstructured":"[17] F. S. Silva, F. Santana, F. S. F. Soaresac, et al, \"Using CMMI together with agile software development: A systematic review,\" Information and Software Technology, vol. 58, pp. 20-43, February 2015","DOI":"10.1016\/j.infsof.2014.09.012"},{"key":"ref17","unstructured":"[18] E. Karaman and M. Kurt, \"Comparison of project management methodologies: Prince 2 versus PMBOK for it projects,\" Int. Journal of Applied Sciences and Engineering Research, vol. 4, no. 4, 2015."},{"key":"ref18","unstructured":"[19] ISACA, COBIT 5: A Business Framework for the Governance and Management of Enterprise IT, 2012."},{"key":"ref19","unstructured":"[20] N. Naeem, Learning System Center App Controller, Packt Publishing Ltd, Birmingham, UK, 2015"},{"key":"ref20","unstructured":"[21] GLPI. [Online]. Available: http:\/\/www.glpi-project.org"},{"key":"ref21","unstructured":"[22] OCS. [Online]. Available: http:\/\/www.ocsinventory-ng.org"},{"key":"ref22","unstructured":"[23] S. Martinez, P. Daalmans, and B. Bennett, \"Mastering system center configuration manager,\" Wiley\/Sybex, 2017."},{"key":"ref23","doi-asserted-by":"publisher","unstructured":"[24] J. Hernantes, G. Gallardo, and N. Serrano, \"IT Infrastructure-Monitoring Tools,\" IEEE Software, vol. 32, no. 4, pp. 88-93, 2015.","DOI":"10.1109\/MS.2015.96"},{"key":"ref24","unstructured":"[25] L. T. Ellermann, K. Wilson, K. Nielsen, and J. Clark, \"Microsoft system center optimizing service manager,\" Microsoft Corporation, 2013."}],"container-title":["Journal of Communications"],"original-title":[],"link":[{"URL":"http:\/\/www.jocm.us\/uploadfile\/2019\/0910\/20190910093817991.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,1,4]],"date-time":"2021-01-04T02:42:23Z","timestamp":1609728143000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.jocm.us\/index.php?m=content&c=index&a=show&catid=231&id=1435"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019]]},"references-count":25,"URL":"https:\/\/doi.org\/10.12720\/jcm.14.10.884-891","relation":{},"ISSN":["2374-4367"],"issn-type":[{"type":"print","value":"2374-4367"}],"subject":[],"published":{"date-parts":[[2019]]}}}