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A community social support service was co-located within cancer clinics in Glasgow, Scotland to help address some of these needs. <\/jats:p><\/jats:sec><jats:sec><jats:title>Aim:<\/jats:title><jats:p> To analyse the impact of the service on clinical staff and to propose an explanatory theory of change. <\/jats:p><\/jats:sec><jats:sec><jats:title>Method:<\/jats:title><jats:p> Qualitative exploratory design, using thematic analysis of semistructured interviews with 8 nurse specialists and 2 medical oncologists from lung, breast, head and neck, and gastrointestinal oncology teams in Glasgow in 2018\u20132019. <\/jats:p><\/jats:sec><jats:sec><jats:title>Findings:<\/jats:title><jats:p> Four themes captured this process: \u2018The conversation\u2019, \u2018A better experience\u2019, \u2018Freedom to focus\u2019 and \u2018Working hand in hand\u2019. <\/jats:p><\/jats:sec><jats:sec><jats:title>Conclusion:<\/jats:title><jats:p> Together, these four themes explained the process of effective interprofessional working. This process would have been predicted by the J-curve literature on diffusion of innovations. 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